Buckeye Dental Group N Canton Incompetent

Do Not use Buckeye Dental Group as your dentist. They are located off portage ave in North Canton/Jackson Twp. I went in for pain in upper tooth which was a failed root canal. First of all the girl didn't know how to take xrays, she took more xrays than should be allowed, she kept telling me she didn't get the whole tooth in the xray. I counted 15 xrays for 2 teeth. She also was very rude, not friendly at all. The dentist came in and said my tooth was abcessed and gave me an RX antibiotic this summer of 2009. And yet it wasn't charted, as i called in for a refill she said they don't show he ever gave me an RX (I have the empty bottle here) Now how incompetent is that. I'm a medical assistant and if i EVER didn't chart something my butt would be fired!! I was never scheduled an appt to fix this tooth, but yet scheduled an appt for a cleaning in November 2009. I've had my teeth cleaned before at another dentist but this place was the worst. Hygienist also not friendly, very rough, and didn't do a good job. I called in this week to tell them my tooth was bothering me again and they said they would let the dentist know. 2 days later and no response, so i called them, once again very rude on the phone. To make matters worse, when i called to tell them my tooth hurts, she proceeded to say i haven't been to the dentist since 2007. I was like wtf are you talking about. I just had my teeth cleaned in november 2009, and was there for xrays in the july 2009. I don't know about you, but I sure don't want to ever go back to a dentist who can't keep records of their patients. I had to argue with them about my visits there, i begged her to see if they had another chart on me, and all i got was a bunch of rudeness. STAY FAR AWAY FROM THESE DENTISTS
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4 comments
#1198026

none of this is true , when a script is given it is automatically in the chart, can not be erased, patients will come in for antibiotic and schedule for treatment and not show up to appointment then call back demanding an antibiotic, if this patient was telling the truth why not contact state dental board?? because its not true, why not leave your name?? Dr Brent Bach buckeye dental group

#529064

My family has been going to this facility for some time. You are treated as if you are on an assembly line once you are established with them.

I am finally fed up with the rude receptionists and how every phone call leaves me feeling annoyed.

I am not sure what happened with good communication or even decent customer service, but this facility seems to be getting worse every visit! I am pulling out and going to look for a smaller more personable practice that will hopefully have friendly staff/receptionists.

#140798

I am a mother of 4 children, ages 2, 7, 12 and 15. To say the least a trip to the dentist could change a regular day from ok to ugly!!

Myself, my husband and the 3 oldest children have all at one time or another have had to receive a filling. This place is awesome!! Never once did any of the children cry or feel afraid. For a mother this is a feeling of great accomplishment.

I believe and recommend Buckeye Dental to everyone! :grin

#99378

Oh boy....i wrote this complaint yesterday. And today i got a call from the office that the dentist would like to call me in a prescription.

So i gave her my pharmacy number, and you wont believe this...THEY CALLED IN A PRESCRIPTION THAT I AM SEVERLY ALLERGIC TO!

ITS IN MY CHART THAT I CAN NOT TAKE THIS DRUG! :eek

OMG PEOPLE PLEASE STAY WAY FAR AWAY FROM THESE *** They are trying to kill me now :x

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#165945 Review #165945 is a subjective opinion of poster.
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Cleveland, Ohio

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