Dawn W Saf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canal Fulton, Ohio

Horrible experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Brad and male finance manager were complete *** They treated me and my cosigner like complete *** They lied and manipulated us to get us there. Than, after driving all the way from. PITTSBURGH, THEY LIED AND MANIPULATED US SOME MORE. NOBODY SHOULD EVER HAVE TO GO THROUGH WHAT WE DID.
View full review
Loss:
$1700
Cons:
  • Unprofessional employees

Preferred solution: I would like to purchase the vehicle I Intended on purchasing. But, with another person. Would like it delivered to my home. Rather than driving 4and a half more hours.

User's recommendation: Turn back, there are a million other dealerships

Anonymous
map-marker Akron, Ohio

Make sure you get signed papers before leaving

Has a smooth salesman, kept talking all the while papers were being signed.. just be careful
View full review
William W Qdl
map-marker Canal Fulton, Ohio

Buck Chevrolet - Fulton Canal, OH

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dealer consistently advertises cars at incredible prices on Autotrader.com. Called several times prior to making the 100 mile drive from Pittsburgh to see "What's the catch?". Was told by slimy sales man, Johnny Dallas (that's his real name) there wasn't a "catch" on the advertised price of $7,898 for a 2014 Chevy Cruze. Car salesman never mentioned extended warranty, GAP insurance, WYNN's (whatever that is) drastically increased the price. Slimeball Dallas lays the contract in front of me to sign conveniently never pointing out all of these add ons in the deal. Discovered the "ad ons" a few days later, called the dealership who refused to remove any of the ad ons. Filed complaints against Buck Chevrolet with Ohio Attorney General and Better Business Bureau. Dealership has yet to send any further documentation in regards to any of the extended warranties they slid into the deal. All calls to dealer are ignored, never returned or they hang up the phone. Gutless cowards. Chevrolet ought to be embarrassed to have these bottom feeding, scavengers representing their company.
View full review
Loss:
$6000
Cons:
  • Dont care about customers
Reason of review:
Poor customer service

Preferred solution: Price reduction

1 comment
Guest

5 month’s after the purchase, I still have yet to receive ANY documentation from the BS warranties, Johnny Dallas back doored into the deal. NOTHING. Filed complaints with Ohio Attotney General and Better Business Bureau to no avail.

Anonymous
map-marker Wooster, Ohio

Extended Warranty Review

Johnny Dallas lied to us about how much the trade in on my car was and added on an extended warranty I didn't want. Scam artist's
View full review
JAMES J Mhs
map-marker Massillon, Ohio

BUCK CHEVROLET CANAL FULTON, OHIO

I visited Buck Chevrolet on referral from Roadloans. Salesman Johnny Dallas assured me that he could get me financed on a used black GMC Terrain 2010. He called me TODAY and wanted me to come and complete paperwork on this vehicle (he bugs the *** out of you with numerous calls). I narrow my decision down to this vehicle or wait till Feb. to finance a 2012 toyota thru my credit union.Son and I agree to go down to Buck's and fill out paperwork. Told son before we went that the salesman more than likely couldn't get me financed (teaching son about people). GUESS WHAT? GET TO DEALERSHIP AND AUTO HAS A DEPOSIT ON IT!!! WANTED ME TO LOOK AT AN EQUINOX!!BAIT N SWITCH ??? U B THE JUDGE! I LEAVE N CALL THE MANAGER/OWNER, DAN BUCK. HE TELLS ME HIS NEIGHBOR PUT A DEPOSIT ON IT AND HIS NEIGHBOR HAS FIRST PRECEDENT ON IT! ALL I WANTED WAS AN APOLOGY BUT DAN NEVER OFFERED THIS. I AM SOOOOOOOOO GLAD I DIDN'T GET A CAR FROM THIS DEALERSHIP! I HAVE A FAX IN TO THE GM CEO. LET'S C IF I GET A RESPONSE!
View full review
17 comments
Guest

This complaint review is useless. Reviews like these devalue the real reviews.

This complaint is idiotic and not that I am defending dealership tactics but there needs to be some kind of screening process to make sure the reviewer isn't warped. I can't believe reviews on any product or service anymore because guys like this one spread a warped perception of reality about everything they experience.

Guest

We love our local chevy dealership. Everyone in town is thankful we have them here to service our car buying needs.

Guest

I will not o into detail about my recent experience with this dealership. Just check them out @***.org.

Enough said.. I will never again purchase a vehicle without first checking their website.

Guest
reply icon Replying to comment of Guest-602082

BUCK CHEVROLET IS NOT A MEMBER OR PARTICIPANT OF BBB. BUCK CHEVROLET DOES NOT RECEIVE COMPLAINT FROM THE BBB BECAUSE THEY ARE NOT AFFILIATED OR PAY FOR MEMBERSHIP OF BBB.

Guest

This just sounds ***.

Guest

This customer sounds like a complete jack ***!!!! I think the dealer is lucky not to have a customer that sounds as dumb as this guy!!!

Guest
reply icon Replying to comment of Guest-579045

No, I have a graduate degree and I don't resort to childish name-calling! R U a narrow-minded thinker?

Guest

THIS IS FUNNY!!!!

Guest

BUCK CHEVROLET SELLS VEHICLES ADVERTISED ONLINE WITH A FIRST COME FIRST SERVE BASIS. IF A CUSTOMER PUTS A DEPOSIT ON A VEHICLE IN STOCK, THAT VEHICLE IS NO LONGER AVAILABLE TO ANYONE TO PURCHASE.

THAT IS THE CASE HERE. WE DO NOT UNDERSTAND WHY A CUSTOMER WOULD ADMIT TO HAVING SUCH BAD CREDIT THAT THEY "KNEW" THE DEALERSHIP COULDNT GET THEM APPROVED BUT DROVE TO THE DEALERSHIP ANYWAYS.....TO TEACH THEIR "SON A LESSON ABOUT PEOPLE"?????? WHAT LESSON??????...PEOPLE WITH BAD CREDIT CAN'T GET LOANS??????

ANYWAYS..SORRY FOR THE BAD EXPERIENCE. GOOD LUCK WITH YOUR FUTURE PURCHASE.

Guest
reply icon Replying to comment of Guest-578408

Sorry, but you love bait n switch, now don't you?!? PS I went to Cain and promptly bought a brand new Camry!

Your loss. And, it was a wonderful learning experience for my son! Work with Peter Eaglowski, he is wonderful. Perhaps Buck, et.

al should call him to learn a thing or two. Google Buck's wonderful salesman, Johnny Dallas.

View more comments (16)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article