Bubbleology
Bubbleology Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
Customers value the diversity of products and product selection; Bubbleology reviews note variety and a recent recommendation referencing a receipt.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor in-store customer service, long waits for supervisor help.
- Complaints about billing errors and duplicate charges.
- Slow or difficult refunds and cancellations and unclear exchange, refund and cancellation policy.
- Perceived high price level.
Key Takeaways for Future Customers
- Keep receipts and check charges promptly to dispute billing.
- Expect possible delays with refunds and contact customer service persistently.
- Be prepared for inconsistent staff behavior and factor price into your decision.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
Customers value the diversity of products and product selection; Bubbleology reviews note variety and a recent recommendation referencing a receipt.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor in-store customer service, long waits for supervisor help.
- Complaints about billing errors and duplicate charges.
- Slow or difficult refunds and cancellations and unclear exchange, refund and cancellation policy.
- Perceived high price level.
Key Takeaways for Future Customers
- Keep receipts and check charges promptly to dispute billing.
- Expect possible delays with refunds and contact customer service persistently.
- Be prepared for inconsistent staff behavior and factor price into your decision.
Customer service
- - The staff member who attended us was abrasive when taking our order.
- - At 5:50 pm they said they were closed, though 10 minutes remained.
La chica que nos atendió fue un poco abrasiva al momento de querer hacer mi orden. yun quesyo siquiera mmi La qinterfaz de usuarioo amar porque eran las 5:50 pm del 27/10/2024 y según ella ya están cerrados cuando aún les quedaban 10 minutos de servicio, y amablemente le explique que aún faltaba tiempo para que cerraran que solo sería una tontería ya que tenían clientes que aún espestañayahaciendo sus ordenes y compañíamo eran 5 o más personas para poder cerrar perfectamente a la hora preestablecida sin tener que quitar 10 minutos de atención al cliente
Saludos rey
Gracias
Refund
Two payments has been taken from my account on the 7th may one of £4.59 and other of £5.09 for my purchase of large mint and strawberry fizz
Preferred solution: Full refund
User's recommendation: Receipt
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Complain
- - Charged for 4 drinks instead of 2; refund took about 50 minutes.
- - Supervisor was rude and unhelpful, delaying service and refunds.
I went today with my kids to bubbleology in Westfield Stratford. The guy charged me for 4 drinks instead of 2.
The issue is not in that cuz most of us sometimes do mistakes, the main reason I will complain is about the supervisor of the store and her horrible behaviour with the costumers. In the first place I had to wait for her around 35 minutes cuz she wasnt in the store and her stuff didnt knew the password to make a refund. Finally when she appeared she was rude and her attitude was inappropriate, some stuff was making faces including the supervisor. I think her place is in reception so maybe she will learn how to behave with the people instead to be a supervisor in the store.
Finally I get the refund after 50 min. Never will buy something from them and I will not advise anyone.
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