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Bubbakoos Burritos

Bubbakoos Burritos

www.bubbakoos.com
What is your customer experience with Bubbakoos Burritos?

Bubbakoos Burritos Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Bubbakoos Burritos has 2.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't let them rush you into not getting what u want", "If you want, tasteless food go eat there", "Apps can get confusing. I'm sure it was my fault. The points were reinstated. Great!".

  • Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Website and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.

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Janet W Ulg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with order pickup

I placed an order last evening at your Butler, N.J. location.

When I arrived, the location was closed. I was unable to pick up my order.

I am requesting a refund, which includes a purchase and tip. No one called me or attempted to explain.

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Loss:
$20

Preferred solution: Full refund

Marylu Pnd
map-marker Union City, New Jersey

Complaint

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For starters you can call back.. concerns you're always best addressed verbally please call me at 732-275-****

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Cecilie Uut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mount Holly, New Jersey

Very poor service

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I ordered via DoorDash. When the Dasher arrived, the store was closed.

There was no indication on the website that the store was closed. In fact it said open I have also confirmed this with DoorDash itself.

Its very sad that the employees at the store so selfish they couldnt take two minutes to indicate that the store was closed.

I feel very sorry for the Dasher because they didnt unfortunately didnt get the tip of 4.50 that I had assigned..

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Melissa L Cok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jersey City, New Jersey

Very upset with food and customer service

My husband went in on Halloween wasn't closing time he used rest room and the worker said we were holding line up..when we weren't even in line,next they threw together my order i could've made better with stuff in fridge...first time there worst experience do better hazlet nj

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User's recommendation: Don't let them rush you into not getting what u want

Wally K Hlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible food

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I visit the store in Budd Lake the food had no taste. The lettuce was brown.

The rice was soggy. I will never visit any of your stores again.

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Loss:
$15

Preferred solution: Full refund

User's recommendation: If you want, tasteless food go eat there

Anonymous
map-marker Newark, New Jersey

Horrible customer service

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Hi. I am a very loyal customer .my son and I order at least 4 times a month...

I am disappointed half the time. Tonight they forgot my daughters chicken. I called the restaurant and they proceeded to tell me "yes we noticed" I said "ok that's my daughters dinner I would like it" they said "all we can do is reimburse you" this is not ok. I asked how it was forgotten and was told that " I don't know it is hectic" now I'm usually understanding but this is happening everytime I order now.

It's not ok . The manager Carly does nothing to make it better. I order through the bubbakoo app because of the rewards.. but at least if I went through doordash they would reimburse me for your employees mistakes..

the chicken I DID receive was So dry and overcooked.

I promise im not a "karen" I'm just pissed and you just lost a loyal customer

We order all the time from the Jackson nj location

Contact

Pamela bryan. 253 292 ****

Star9ite@***.com

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Anonymous
map-marker Pequannock Township, New Jersey

Lost reward discount

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Hi. I was ordering today on the app while in the Oakland NJ location.

I'm at Legend level, and knew there were various discounts and deals available to me. After adding my food to the cart, I selected a $10 discount for 100 points.

I may have hit the wrong button to apply it, because it did not discount my purchase, and said the code (AAWHGV) was already used. It was not.

Is there a way to have my 100 points reinstated?

I was down to just 4 before purchasing my lunch.

Jeffrey J

908565****

Order # 1471****

Thank you.

P.S. I could not find help anywhere on your website.

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User's recommendation: Apps can get confusing. I'm sure it was my fault. The points were reinstated. Great!

Anonymous
map-marker Melbourne, Florida

Love this place

I come in 1-2 times a week and the food is always fresh. Staff is friendly and curious. Healthy food and made to order with large portions -

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