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BTC Markets

BTC Markets Reviews

www.btcmarkets.net
What is your customer experience with BTC Markets?

BTC Markets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Pros listed: Easy to use, Was quick, Worked once. Cons listed: No customer support, No phone support, Now sloe. Consumers report concerns about billing practices and high price level.

Key Takeaways for Future Customers

  • Check recent BTC Markets reviews for recurring customer complaints about support and refunds.
  • Expect limited or no phone support and slow email responses.
  • Be cautious with deposits and billing interactions; follow up promptly.

Negative Feedback / Risk Areas

  • No customer service phone number and no reliable email responses.
  • Delayed or missing deposits and unresolved billing or refund issues.
  • Allegations of poor handling of direct debits and account closures.

Positive Feedback

Some customers found the platform easy to use, worked once, and was quick initially.

View full overview ›

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Show reviews that mention
phone customer ltc number emails service response withdrawal pending ltc ltc withdrawal
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Benjamin C Qjk
map-marker Adelaide, South Australia

Pending ltc withdrawal

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No response to multiple emails, phone number goes straight to voicemail, very poor customer service so far.

Loss:
$490
Pros:
  • Worked once
Cons:
  • No customer support

User's recommendation: No way of contacting

View full review
Nicola w Mob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don't have any money to pay for the commission fee and I don't have anyone to help me nothing this is urgent

24 hours left to get my Bitcoin. Binance wants a commission fee and I don't have any money at all. Can you please call me at 043457****?

Loss:
$10000

Preferred solution: Full refund

View full review
1 comment
Guest

BTC Markets do not have commission fees. Think you may be getting scammed by an imposter

Philip M Fba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Customer service phone number and they have taken 5 days with out responding to or resolving a simple issue.

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No customer service phone number and they have taken 5 days without responding to or resolving a simple issue. Don't use them.

Loss:
$5000
Pros:
  • Easy to use
Cons:
  • No phone support
  • Poor service

Preferred solution: Full refund

User's recommendation: Dont use them

View full review
Derek M Wkn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

AI Highlights
  • - Alleged contact claims a refund as accounts are closing and says no email is used.
  • - They asked to share screen to verify a revolute account.

I have been contacted by allegedly your office for a refund as you are closing personal accounts

the individual wants me to share my screen so they can verify my revolute account

I requested they send me an email with details and they advised your company does not use email ?

This cannot be real ?

View full review
Anonymous
map-marker Brunswick, Victoria County

Are you going into receivership?

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AI Highlights
  • - Customer service appears non-existent, NAB-submitted direct debits/Osko deposits are declined, tickets were ignored, site address looks incorrect.

My reviews explain everything. Your "so-called" customer service is non-existent and now you decline my direct debit deposits and my osko deposits when NAB submitted them.

You have ignored several tickets from me seeking a response as to what on earth is happening re. osko payments and when not so long ago my direct debits were credited within one day. Now they continually bounce back to NAB, who have authorized them. My first few tickets seeking an explanation were automatically acknowledged but then ignored, and now when I submit a ticket (STILL endeavouring to learn what on earth is going on at BTC Markets - are you about to collapse?), I don't even receive an automatic acknowledgement.

Your street address is shown on your website as 70-278 Church Street - 278 Church Street is an empty shop and 70 Church Street is a huge block of flats. I will now contact ASIC with regard to your appalling and inexcusable (or lack of) conduct and ask them to investigate your company.

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Brandon S Pld

No payment shown

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3 deposits not showing cant get on phone to them cant get a email response every time Ive never had a issue

Loss:
$360
Pros:
  • Was quick
Cons:
  • Now sloe

Preferred solution: Price reduction

View full review
Olivia L Dob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BTCMarkets cannot be trusted.

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AI Highlights
  • - The review notes money was taken and excuses were given when reclaiming funds.
  • - Megcody Recuperate helped recover funds from BTC Markets.

This is so unacceptable. They will keep taking money from you and will start giving you silly excuses when it comes time for you to take ur money back. Thanks to the agency called>> Megcody Recuperate, they helped me get everything back from BTC Markets.

View full review

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