Derek M Wkn

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Verified Reviewer
| map-marker Dunboyne, Meath

Refund

I have been contacted by allegedly your office for a refund as you are closing personal accounts the individual wants me to share my screen so they can verify my revolute account I requested they send me an email with details and they advised your company does not use email ? This cannot be real ?
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Anonymous
map-marker Brunswick, Victoria County

Are you going into receivership?

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My reviews explain everything. Your "so-called" customer service is non-existent and now you decline my direct debit deposits and my osko deposits when NAB submitted them.

You have ignored several tickets from me seeking a response as to what on earth is happening re. osko payments and when not so long ago my direct debits were credited within one day. Now they continually bounce back to NAB, who have authorized them. My first few tickets seeking an explanation were automatically acknowledged but then ignored, and now when I submit a ticket (STILL endeavouring to learn what on earth is going on at BTC Markets - are you about to collapse?), I don't even receive an automatic acknowledgement.

Your street address is shown on your website as 70-278 Church Street - 278 Church Street is an empty shop and 70 Church Street is a huge block of flats. I will now contact ASIC with regard to your appalling and inexcusable (or lack of) conduct and ask them to investigate your company.

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Brandon S Pld

No payment shown

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3 deposits not showing cant get on phone to them cant get a email response every time Ive never had a issue
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Loss:
$360
Pros:
  • Was quick
Cons:
  • Now sloe

Preferred solution: Price reduction

Olivia L Dob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

BTCMarkets cannot be trusted.

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This is so unacceptable. They will keep taking money from you and will start giving you silly excuses when it comes time for you to take ur money back. Thanks to the agency called>> Megcody Recuperate, they helped me get everything back from BTC Markets.
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