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BTC com

BTC com

btc.com
What is your customer experience with BTC com?

BTC com Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BTC com has 1.9 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Btc, Can be helpful, Getting paid.
    Cons: Fake company, Dealing with a lot of stuff, Difficult to negotiate.

  • Recent recommendations regarding this business are as follows: "find out the customer service rep phone number and speak with a live person, everyone like myself, has no ideal Asto navigating through Bitcoin Mining", "Stop dealing with on social media about trade", "Zero", "Don't trust cash app to buy Bitcoin through Cash APP", "Don't use them".

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Media from reviews

BTC com - I was able to send an option to paste the wallet address
BTC com - I was able to send an option to paste the wallet address - Image 2BTC com - Return to my deposit amount 500 rupeesBTC com - Unable to withdraw balance amountBTC com - Stole money from my account
View all media ›

Top BTC com Reviews

Positive Review

"Bc1qt9qee4d3y5e6k3kkhc4sfn5yd5wpjlye5n0xzp be sure if this wallet is from federal ex"

stars-rating stars-rating stars-rating stars-rating stars-rating

I'm supposed to receive a package tomorrow, but they're asking me to pay through my wallet, and I want to be sure that they are real.

Critical Review

"Error in a charge"

stars-rating stars-rating stars-rating stars-rating stars-rating

They never even return my call or responded to my email. The message came from PayPal so I would be careful about doing business with them.

Show reviews that mention
bitcoin money account wallet cash app app address cash amount transaction
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shelia h Eox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cheney, Kansas

Trouble wth the withdrawal process

Address: bc1q67kpcwxjsmzwg5gfrvyrep26dhq25u6f6s3g3x

TxID: 31ad5ffb40b8bdeff8458bb8d229d20bea3c546d0feeeec3b3fd446c811f06e7

Invoice: PB250********TX2

Binance fee: $64 USD 0.0006199 BTC

Current Balance: 1.334**** BTC

1. I have downloaded the app

2.

Submitted a request to exchange my BTC to USD

3.

Binance exchange

4. Went to my account, clicked wallet, clicked withdraw

All I got was an error message stating I was either too high or too low for the withdrawal

After having all kinds of issues, just trying to understand BTC, now do I have to guess the amount I can withdraw?

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User's recommendation: find out the customer service rep phone number and speak with a live person, everyone like myself, has no ideal Asto navigating through Bitcoin Mining

Shekinah Aek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredericksburg, Virginia

I was able to send an option to paste the wallet address

BTC com - I was able to send an option to paste the wallet address
BTC com - I was able to send an option to paste the wallet address - Image 2

I went to buy bitcoin to send to my friends wallet address, but it never asked me for his wallet address. Please assist me with this.im let as to what I need to do to locate my Monet that was used to purchase the bitcoins as I new to this .

Please return my call asap.

This is an emergency and I need to get this to him to get his phone service back on. Thank you

View full review
1 comment
Guest

Don't contact this number. This person pretends to be customer service for several different companies. It gets tiresome reporting him.

Susan S Wjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toledo, Ohio

Bitcoin purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I tried to but Bitcoin or BTC through Cash App. It was cancelled due to suspected fraud.

However Cash APP sent what looks like a purchase.

However, i do not know if the transaction was completed. Which they said it wasn't.

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User's recommendation: Don't trust cash app to buy Bitcoin through Cash APP

Gary C Dle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Tennessee

Needing my money back

Im needing my money back so I can pay for some groceries because I wont get paid until next week and when I tried to send the money to someone it said that it was a scam that I was sending it to!

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User's recommendation: Zero

Troy M Ugs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to find out why the money didn’t get transferred.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Speak to a representative ASAP! This is absolutely terrible service, and you need to fix it immediately. What a joke this is!

View full review
Loss:
$50
Pros:
  • To possibly send money or even make money

Preferred solution: Full refund

Batoul Mok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

I'm letting the public know about scam

Hello i met a gentleman on TikTok and he pretends to be working bitcoin or trader but unfortunately he scammed out of $500st

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User's recommendation: Stop dealing with on social media about trade

Jackmack5

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

6 hrs and counting waiting for my Bitcoin deposit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

For some reason cash app would not accept a Bitcoin deposit for me so I downloaded Bitcoin.com and it was a very bad mistake. Because they are a complete joke it's been Almost 7hrs now with my Bitcoin deposit saying it's pending. Its completely billshit

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Preferred solution: Full refund

User's recommendation: Don't use them

Anonymous
map-marker Walterboro, South Carolina

Error in a charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They never even return my call or responded to my email. The message came from PayPal so I would be careful about doing business with them.

View full review
Ali A Amh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Access to My BTC.com Wallet

Dear BTC.com support team,

I hope this message finds you well.

I am writing to request assistance with accessing my Bitcoin wallet on BTC.com. I have some BTC stored in my wallet, but I recently learned that the service may have been discontinued or changed since 2022. I have been unable to log in or access my funds.

Could you please advise me on the current status of BTC.com wallets and let me know how I can recover access to my wallet and retrieve my funds?

I would be grateful for any help or guidance you can provide.

Thank you in advance for your support.

View full review
Loss:
$15000

Preferred solution: “Due to the significant passage of time, I am unable to recall the exact amount of my balance.”

Gloria A Deh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bc1qt9qee4d3y5e6k3kkhc4sfn5yd5wpjlye5n0xzp be sure if this wallet is from federal ex

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm supposed to receive a package tomorrow, but they're asking me to pay through my wallet, and I want to be sure that they are real.

View full review
Anonymous
map-marker Washington, District Of Columbia

Locking down count when you came receive money or send money it's my money I should be able to receive it or send it

How long does it take for a Bitcoin account to send money when it says you have maxed out your sending capabilities

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Ashlea Cta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

My money is being reported not received

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My identity cannot be verified through the app I tried three times I still can't complete it because of that. And I have at least three different Bitcoin crypto and wallet payments that need to be received and I'm not able to do that because my identity has not been verified.

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User's recommendation: Give people real phone numbers. In creative program that under stands and analyzes crypt oh OS language.

Layne Xhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Green Bay, Wisconsin

Can't with draw my account

I can't with draw my account I have tried several different times but wasn't able to get a positive transaction from my account is there anyway I can receive my winnings.

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Robbye Iqm
map-marker Sparks, Nevada

Terrible business

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What a run around to remove your money. If it belongs to me then how come I cant do as I want.

There is never a bit coin mining representative to help. I have lost so much faith in this whole fiasco. Its like they are trying to scam everyone. Try and contact them, good luck.

Also why do I have to pay money from my personal account to receive money that is mine. Why cant they take it out of my bit coin account?

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User's recommendation: Be careful

Keller Grs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Fraudulent behavior. How do l detect a person that l think that they are scamming me?

I tried to get information. Impossible.

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Holley H Fzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morton Grove, Illinois

Reset my bitcoin so I can withdrawal money

Answer the phone instead of making someone think you're going, then you don't.

View full review

User's recommendation: Answer the phone

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