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BTC com

BTC com Reviews

btc.com
What is your customer experience with BTC com?

BTC com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BTC com has a 2.1 star rating from 17 reviews; consumers are mostly dissatisfied and 75% of ratings are unfavorable. Recurring issues include withdrawal problems, account locks, scams, refund requests, and poor customer service and billing practices.

Key Takeaways for Future Customers

  • Expect difficult withdrawal and wallet access issues; check BTC com reviews before depositing.
  • Have ID and proof ready to speed resolution; request refunds promptly if needed.
  • Beware of remote access requests like ANYDESK and third‑party scams.

Negative Feedback / Risk Areas

  • Frequent customer complaints about blocked transfers, billing errors, and slow refunds.
  • Multiple reports of scams, account restrictions, and unresponsive customer service.

Positive Feedback

Some users report getting paid and finding the platform helpful for Bitcoin growth when withdrawals and support work properly.

View full overview ›

Media from reviews

BTC com - I do have BTC worth 9.9 But I can’t withdraw them from *** platform
BTC com - Your efforts have made a meaningful impact—thank you.BTC com - FraudBTC com - I was able to send an option to paste the wallet addressBTC com - I was able to send an option to paste the wallet address - Image 2BTC com - Return to my deposit amount 500 rupeesBTC com - Unable to withdraw balance amount
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Show reviews that mention
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Anonymous
map-marker Montreal, Quebec

I do have BTC worth 9.9 But I can’t withdraw them from *** platform

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BTC com - I do have BTC worth 9.9 But I can’t withdraw them from *** platform

Being a neophyte I was scammed for more than $400,000 because I gave access to scammer through ANYDESK And now I have a $650,000 stucked in *** platform pending/ send Messages (2). Since April and I am trying to recover my funds through Kraken. In conclusion BTC is a nice & valuable opportunity for having a financial growth

User's recommendation: I will recommend them to invest but never allow anybody to use ANYDESK and get into their accounts. BYC is a great platform and way to make money

View full review
Grace B Qpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Your efforts have made a meaningful impact—thank you.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Platform restricted my account and locked funds, causing strain.
  • - The issue was resolved, but the process was stressful and showed system flaws.
BTC com - Your efforts have made a meaningful impact—thank you.

The platform unexpectedly restricted my account, locking me out of my funds and causing significant financial strain until professional assistance was required to recover my money. Although the issue was ultimately resolved, the process was extremely stressful and highlighted major shortcomings in their system. I strongly advise others to approach with caution, ensure thorough research, and act promptly if similar problems arise.

Loss:
$200

Preferred solution: Price reduction

User's recommendation: Your efforts have made a meaningful impact—thank you.

View full review
Tadesse J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abingdon, Maryland

Account unavailable

I purchased coins online; after a couple of days, it was unavailable to sell my coins now. Would you activate it for me, please? Thank you in advance for your wonderful help.

Loss:
$270

Preferred solution: Full refund

View full review
Skai Wdo
map-marker Richmond, Virginia

I forgot to confirm my receipt

I forgot to confirm my receipt for my payment an I ran out ths store before I can confirm it cause I was moving to fast

Loss:
$700

Preferred solution: A receipt

View full review
Rachel M Xfe
map-marker Chicago, Illinois

Scam alert. I want my money back

I need to speak to someone who knows English because I got scammed for 1500. 00 by someone claiming to be with the sheriff's department

Loss:
$1500

Preferred solution: Full refund

View full review
Thomas M Bir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have repeatedly tried to send Bitcoin to my friend I'm Nigeria and you keep blocking it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Straight garbage *** company try to charge me $10 for a phone call to make a call to you because you keep blocking my ***

User's recommendation: Eat a bowl of ***

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Gayme Fabio Kela D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Want to up date my phone number and see if my limit daily still the same as before $15,000

My name is Mr Gayme Fabio Dumlao. I need tobupo date my daily limit $15,000 my phone # is 602-601-**** call me ASAP email Nefffabio 46@***.com.

Preferred solution: My daily limit up to $15,000 and up date my phone number 602601**** Mr Dumlao Gayme Fabio Dumlao

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Resolved
Elizabeth I Odl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Resolved: Biocoin wallet in exchange for my biocoin account

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AI Highlights
  • - I sent money from my biocoin wallet in exchange for a biocoin account.
  • - I think I was scammed and I want my kids' money returned to my wallet.
Updated by user Nov 06, 2025

Company fixed the issue and I have been provided with full refund. Thank You.

Original review Nov 05, 2025

I sent some money through my biocoin wallet in exchange for my biocoin account I had for a while. I didn't sign, thinking I had to pay extra biocoin to get mine.

So I'm thinking I just got scammed.

Now, that was my kids' money I put into my wallet. I just want my biocoin back in my wallet, what I sent them.

Preferred solution: The money was transferred but didn’t go through initially, and later it went through.

View full review
Anonymous
map-marker Charlotte, North Carolina

Need to transfer investment money to my personal account

AI Highlights
  • - Wants help to withdraw funds from investments account to a bank account.
  • - Has tried chatting with various entities but received no assistance.

Im writing to you so I can get some help of how to withdraw the money I have in my investments account to my personal bank account. I have try chat with different entities but there have been no help.

User's recommendation: May be

View full review
James S Tlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid my bill but didn’t receive my service

AI Highlights
  • - I paid for a service on my account but did not receive it.
  • - Refund attempt shows no paid records, despite login.

I paid on my account but didn't receive the service. I tried to retrieve my money back, and it's saying I don't have any paid in here, but I have the login that I did pay it only on the day of August, the eighth of August, 11, 2025.

Loss:
$86

Preferred solution: Full refund

View full review
Anonymous
map-marker North Port, Florida

Fraud

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AI Highlights
  • - Sage Katakura allegedly uses bitcoin to take money from women by claiming US citizenship or residency; he is in Nigeria and linked to scams.
BTC com - Fraud

Sage Katakura is using bitcoin to get money from women under the guise of being a US citizen or at least a resident living and working in the us other people have found me who have been scammed also he is in Nigeria bitcoin is being used to facilitate his illegal activities

User's recommendation: Send nothing to this man he is a liar anda con men

View full review
Shekinah Aek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was able to send an option to paste the wallet address

AI Highlights
  • - -I tried to buy bitcoin to send to a friend's wallet; it didn't ask for the address.
  • - -I'm new to this and need help locating the funds; please call ASAP.
BTC com - I was able to send an option to paste the wallet address
BTC com - I was able to send an option to paste the wallet address - Image 2

I went to buy bitcoin to send to my friends wallet address, but it never asked me for his wallet address. Please assist me with this.im let as to what I need to do to locate my Monet that was used to purchase the bitcoins as I new to this .

Please return my call asap.

This is an emergency and I need to get this to him to get his phone service back on. Thank you

View full review
1 comment
Guest

Don't contact this number. This person pretends to be customer service for several different companies. It gets tiresome reporting him.

shelia h Eox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble wth the withdrawal process

AI Highlights
  • - Downloaded the app and requested BTC-to-USD exchange on Binance.
  • - Withdrawing from Wallet gave an error: amount too high or too low.

Address: bc1q67kpcwxjsmzwg5gfrvyrep26dhq25u6f6s3g3x

TxID: 31ad5ffb40b8bdeff8458bb8d229d20bea3c546d0feeeec3b3fd446c811f06e7

Invoice: PB250********TX2

Binance fee: $64 USD 0.0006199 BTC

Current Balance: 1.334**** BTC

1. I have downloaded the app

2.

Submitted a request to exchange my BTC to USD

3.

Binance exchange

4. Went to my account, clicked wallet, clicked withdraw

All I got was an error message stating I was either too high or too low for the withdrawal

After having all kinds of issues, just trying to understand BTC, now do I have to guess the amount I can withdraw?

User's recommendation: find out the customer service rep phone number and speak with a live person, everyone like myself, has no ideal Asto navigating through Bitcoin Mining

View full review
Marie D Ibj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I feel like I got scam..

AI Highlights
  • - Money sent through their biocoin wallet.
  • - Didn't sign and thought extra biocoin was needed.
  • - Thinks they were scammed; wants money back.

I sent some money through my biocoin wallet in exchange for my biocoin account I had for a while. I didn't sign, thinking I had to pay extra biocoin to get mine.

So I'm thinking I just got scammed.

Now, that was my kids' money I put into my wallet. I just want my biocoin back in my wallet, what I sent them.

View full review
Ashante Xnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction june16.

AI Highlights
  • - Fraudulent activity tied to my email.
  • - If a bitcoin account uses my information, cancel that wallet and send the new wallet to me.

Use of my E-Mail fraudulent activity.

I d

ont use PayPal

.

If this bitcoin account is using my information. Cancel that wallet an send the new wallet to me .

My information there for it must be mine ! Correct

View full review
1 comment
Ashante Xnv

Just what activities are these people doing with my information?

Susan S Wjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bitcoin purchase

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AI Highlights
  • - Tried to buy BTC via Cash App; it was canceled for suspected fraud.
  • - Cash App shows what looks like a purchase.
  • - They said the transaction wasn't completed.

I tried to but Bitcoin or BTC through Cash App. It was cancelled due to suspected fraud.

However Cash APP sent what looks like a purchase.

However, i do not know if the transaction was completed. Which they said it wasn't.

User's recommendation: Don't trust cash app to buy Bitcoin through Cash APP

View full review

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