bswift
bswift Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
bswift has a 1.7 star rating from 2 reviews; consumers are mostly dissatisfied with billing practices, customer service, and price level described as high.
Key Takeaways for Future Customers
- Read bswift reviews and consider complaining to your employer if problems arise.
- Avoid the mobile app per recommendations and consider filing with BBB or Insurance Ombudsman.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude reps, lost documentation, long holds, and unresolved billing or coverage issues.
- Reports of poor claim handling and difficulty reaching supervisors.
Positive Feedback
Some reviewers note service works when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
bswift has a 1.7 star rating from 2 reviews; consumers are mostly dissatisfied with billing practices, customer service, and price level described as high.
Key Takeaways for Future Customers
- Read bswift reviews and consider complaining to your employer if problems arise.
- Avoid the mobile app per recommendations and consider filing with BBB or Insurance Ombudsman.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude reps, lost documentation, long holds, and unresolved billing or coverage issues.
- Reports of poor claim handling and difficulty reaching supervisors.
Positive Feedback
Some reviewers note service works when it works.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer Service
- - Unresponsive customer service with long holds and calls hung up.
- - POA after a death; claims no faxed docs were received; refuses contact.
Bswift has the worst customer service on the planet. They manage client accounts for Fluor Marine Propulsion, LLC, which manages group life insurance policies.
After submitting the proper documentation after my father's passing and many others, mind you, never asking for a death certificate, they asked for a POA, then claimed they didn't receive it even though I received a fax confirmation that they did. Between May 2026 to date, I have called them numerous times to speak with them and have been hung up on, left on hold for up to an hour, and was eventually told the documentation must have been lost. They are rude, dismissive, and to date refuse to take ownership of what they have done and continue to do, which is nothing. I've begged for someone to take ownership of the situation and even requested their home office and/or corporate office contact details and was told no, they could not provide me with that information.
I've faxed them over 50 pages of documentation since June 10, 2026, and of late was told they had not received them. In addition, they are unprofessional, ***, and in some cases outright rude!
- Cloud base ai driven companies cannot deliver excellent service
Preferred solution: I would like Bswift to get their act together, stop misleading the public, train their employee to deliver excellence vs deception.
User's recommendation: If possible complain to your employer, do not use their mobile app and file a complaint with your local BBB, Insurance Ombudsman and anyother entity you see fit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Loss of health coverage
- - My checking account was hacked, closed, and a new number assigned.
- - After six months of calls, I remain uncovered; my wife is.
My checking account was hacked, closed, and a new number was assigned. For the last six months, despite many phone calls, I am still not covered.
Surprisingly, my wife is. When I ask to speak to a supervisor, I'm told they do not have that ability. It appears that no one cares. They lie and talk sweetly.
Their ads about being caring, compassionate, and helpful are bull manure. Most of these phone representatives work from home. I asked several of them, and they confirmed it.
Let me talk to someone capable of resolving my problem. I guess my only recourse is to hire a lawyer.
- If it works good
- Try to correct a problem
Preferred solution: My Medicare Advantage plan reinstated
User's recommendation: Beware and hope nothing goes awry.
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