Resolved
Kim C Wzm

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Verified Reviewer

Resolved: Difficult to get disablrd lessons

Updated by user Jul 27, 2024

Company fixed the issue and I have been provided with apology.

Original review Jul 20, 2024

I am disabled unable to use left arm and hand need lessons in an automatic car i was assigned an instructor but he could not help

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Loss:
$300
Pros:
  • Good communication efficient in booking lessn
Cons:
  • No good for me with a diability although my instructor tried his best

User's recommendation: Not to use you if they are disabled

Kim C Wzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Difficult to get disablrd lessons i would like a tefund as i have found another instructor

I am disabled unable to use left arm and hand need lessons in an automatic car i have found another instructor who gives disabled lessons i would like a refund of300 pounds which i paid for 6 lessons but you are unable to provide a vehicle or instructor for my needs

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User's recommendation: Dont’t use you if disabled

Gary R Pue

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Verified Reviewer

Refund required after instructor sent seventeen year old daughter a inappropriate tick tok

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24 year old instructor sending inappropriate tick tok to seventeen year old daughter pupil plus paid upfront for lessons which instructor continuously cancelled lessons as unwell again not acceptable

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Preferred solution: Full refund

User's recommendation: Don’t use BSM

Nasreen F

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Verified Reviewer

Book driving lesson

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Bdn dont answer there phone calls wrong number advertised,had to book with someone else thus is the worst company false advertising no way you can complain to customer services no dosent exit.

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Cons:
  • Need to improve there services

Preferred solution: I would like a dm to properly advertise there phone numbers which ever branch I rung Leeds phone disconnects so bdoes brradford number.

User's recommendation: Never

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