Brylaine Travel
Brylaine Travel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Search Brylaine Travel reviews and Brylaine Travel customer complaints show negative sentiment due to missed buses and poor phone interactions; recent recommendation states "don't even bother".
Key Takeaways for Future Customers
- Expect potential missed services and be prepared to follow up by phone regarding schedules.
- Consider confirming pick-up times and alternative transport before travel.
Negative Feedback / Risk Areas
- Missed buses and timetable reliability.
- Rude responses from customer service and management on calls.
Positive Feedback
No positive comments were provided in the recent reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Search Brylaine Travel reviews and Brylaine Travel customer complaints show negative sentiment due to missed buses and poor phone interactions; recent recommendation states "don't even bother".
Key Takeaways for Future Customers
- Expect potential missed services and be prepared to follow up by phone regarding schedules.
- Consider confirming pick-up times and alternative transport before travel.
Negative Feedback / Risk Areas
- Missed buses and timetable reliability.
- Rude responses from customer service and management on calls.
Positive Feedback
No positive comments were provided in the recent reviews.
Leyland, Lancashire
Disgusting sevices
disgusting service on the phone rude customer service from the director of the company shocked wouldnt even give them 1 star
User's recommendation: don’t even bother
Bus didn’t turn up
Bus k59 5:55 bus didn’t turn up. On the timetable is says 5:55 I was there 15 mins early but no bus. This was yesterday 28/03/18
Norwich, England
Brylaine Travel Bus Service Review
- The bus passed by as I waited.
- Customer services said the driver would assume you were waiting for Stagecoach, and the phone service was rude.
Waiting for the bus at woodhall spa....bus drove straight passed. Called customer services and the answer i got was the bus driver would of assumed you were waiting for stagecoach and if they stopped at every stop they wouldnt get anywhere. Its the drivers job to stop at the bus stop.
I found it very rude the service i recieved on the phone.
Kind regards
Lauren
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