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Bryant Automotive

Bryant Automotive

www.bryant-automotive.com
What is your customer experience with Bryant Automotive?

Bryant Automotive Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Bryant Automotive reviews show a 1.3 star rating from 2 reviews and largely dissatisfied customers, with complaints about high price level and poor service.

Positive Feedback

Few positives reported; no clear praise for discounts, diversity of services, or modern diagnostics appears in customer feedback.

Negative Feedback / Risk Areas

  • Repeated poor repairs and inability to diagnose modern cars noted in customer complaints.
  • Overcharging and billing issues with unnecessary part replacements reported.
  • Unprofessional conduct and hostile customer service experiences described.

Key Takeaways for Future Customers

  • Check Bryant Automotive reviews and seek a second opinion before authorizing repairs.
  • Confirm written estimates to avoid unexpected billing and watch for poor diagnostics.
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Anonymous
map-marker Montreal, Quebec

Grease Monkeys

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This shop is comical. They remind me of the old Key Stone cops routine.

The shop is run like a three ring circus with Wayne the owner in the center ring. I brought my car in for a simple tune up and the car would barely run after they got done with it. Had to have are fixed properly by another shop. I spoke to the owner and got no satisfaction.

All the mechanics seen to have no direction going from one car to another without finishing the first.

I was watching them while I was waiting to pick up my car. I am considering legal action.

View full review
Loss:
$750
Cons:
  • Repair was done incorrect
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Chinenye Vfx

So now you are a master mechanic? Is that why you decided to have a Grease Monkey shop perform a "simple tune up?".

I'm sure Wayne was enthralled with your expert analysis of the mechanics work ethic. I hope you also stopped on the way to a real shop to inform local lawn care companies about their mower efficiency.

We could all use a little improvement. Hope that helps!

Kysha Yom

Unskilled shop

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Had to bring my car back multiple times for repair. It seems like they use the trial and error approach.

Each time you bring into the shop they will charge you for different parts until it is repaired costing a lot of extra money. You wind up replacing a lot of parts that were not needed. In my case I was told by Wayne I needed a thermostat, then a water pump, then a new fan motor. When the job was done The car sounded terrible.

Wayne tells me it is normal. I brought the car to another shop and the car was fixed properly. Spoke to Wayne and he had no response.

I consider this shop a sham. Well done Wayne you are able to rip off people and get away with it.

View full review
Loss:
$650
Cons:
  • Repair was done incorrect
Reason of review:
Bad quality

Preferred solution: Price reduction

Shakari Bgq

Bryant Automotive Car Diagnostics Review

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Terrible shop. Not equiped for modern cars.

Cannot diagnose car properly.will overcharge you and make car worse.

Almost ruined my car. Had to go to a good shop to have car repaired

View full review
Reason of review:
Bad quality
Jennifer B Hkp

Harassing phones calls and cussed me and my father

Bryant Motor Co. of Wilson NC harassed me daily and used derogatory vulgar language over a car that my estranged husband bought from him without my knowledge or consent.

He left messages cussing and calling me names-that my 12 year old daughter listened to when she got home from school. When I hung-up on him he kept calling back and said he would call me all night if he wanted to.

I told my father-so my father called him-he cussed out my 70 year old disabled father!! Very unprofessional-I urge everyone to stay far, far away from this unethical, foul-mouthed dealer.

View full review

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