Bryan County
Bryan County Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is strongly negative; recent recommendation states RUN AWAY AS FAST AS YOU CAN. Bryan County reviews describe misleading loan terms, disputed escrow handling, and persistent billing issues that upset homeowners.
Positive Feedback
No positive comments appear in the recent feedback; no staff praise or service benefits are reported.
Negative Feedback / Risk Areas
- Frequent Bryan County customer complaints about dishonest loan information and changing mortgage terms.
- Escrow and billing errors left customers paying unexpected overages and insurance out of pocket.
- Poor customer service communication and delays resolving escrow removal requests.
Key Takeaways for Future Customers
- Verify loan terms in writing and monitor escrow statements closely to avoid billing surprises.
- Document all customer service interactions and expect delays when requesting escrow or refund adjustments.
- Consider second opinions from mortgage or county tax professionals before finalizing transactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is strongly negative; recent recommendation states RUN AWAY AS FAST AS YOU CAN. Bryan County reviews describe misleading loan terms, disputed escrow handling, and persistent billing issues that upset homeowners.
Positive Feedback
No positive comments appear in the recent feedback; no staff praise or service benefits are reported.
Negative Feedback / Risk Areas
- Frequent Bryan County customer complaints about dishonest loan information and changing mortgage terms.
- Escrow and billing errors left customers paying unexpected overages and insurance out of pocket.
- Poor customer service communication and delays resolving escrow removal requests.
Key Takeaways for Future Customers
- Verify loan terms in writing and monitor escrow statements closely to avoid billing surprises.
- Document all customer service interactions and expect delays when requesting escrow or refund adjustments.
- Consider second opinions from mortgage or county tax professionals before finalizing transactions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durant, Oklahoma
Liars
- - Lied about loan term, from 30 years to 20 years.
- - Escrow removal was delayed; taxes increased.
- - I would not recommend them.
i bought a home in mead, ok 2 years ago. they lied to me from the start.
the agent in Durant told me i could only do a 30 year note. i was 64 then. i talked to a lady telling her i was not happy with the "30" year note. she brought him back in and did a 20 yr.
note in 2 minutes! at first i was told i had to have it on escrow which is ridiculous. i am not a first time home owner. i always paid my property tax and insurance out of pocket.
the idiot in Durant told me now i can take it off escrow and just to tell them. well i did. in the meantime Bryan county tripled my taxes from 464 to 1311 which made my escrow go in the red. guild said if i paid the overage of 692 i could take it off escrow.
i noticed from my bank that they did not take it off escrow. so now i am paying home insurance out of pocket and they are still taking money out for escrow! i called them and now i am told that i cannot take it off escrow until 2024! they just keep on lying.
i would never recommend these idiots to anybody. run as fast as you can if you see them coming. i would also suggest to stay out of Oklahoma for they are after your money.
they do not care about their seniors or vets. i wish i never left Texas.
User's recommendation: RUN AWAY AS FAST AS YOU CAN
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