Anonymous
map-marker Swansea, Illinois

Have not received order

Still haven't received my order it says it's been in LA for a week and hasn't moved this is ridiculous temu delivers faster I'm very upset about my experience I need that stuff for work my boots now are no good and I don't want to go buy some because I already did I thought so I almost feel like I got scammed

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Ryan K Frf

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Verified Buyer
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Verified Reviewer
| map-marker Reseda, California

Order issue.

BRUNT Workwear - Order issue.

I just ordered these boots that come with a pocket knife but as the order went through somehow the knife is

Not there. And I ordered the boots so that I could get that pocket knife.

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Tyler C Yhk

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Verified Reviewer

Can’t track my order

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Couldn't find the tracking number, so I was worried that it got misshipped or if I didn't order them, but the tracking number was wrong.

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Pros:
  • Great customer service
Cons:
  • Hope i get the right tracking number

Preferred solution: Nothing

Anonymous
map-marker Glen Cove, New York

I just want to ask a question I’m not pissed

I just want to know how long it will take an order to be shipped to Glen Cove, Long Island, New York

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Marvin S Byn

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Verified Reviewer

I would like to have a new pair of laces sent for my front work boots please

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I am not a *** customer. I am a very happy customer brunt workwear is amazing.

Absolutely nothing went wrong.

I was just trying to order a pair of shoelaces for a pair of boots that are over a year old and customer service was awesome and they have my shoelaces being processed now. Thank you so much.

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Pros:
  • Are amazing work boots hold up under pressure and extremely durable
Cons:
  • Other than that perfect
  • Little high priced for as fast as i go through them

Preferred solution: Nothing this was a mistake. Y’all took care of what I needed immediately and professionally and I thank you for it.

User's recommendation: Nothing, I’ll do everything perfect

Resolved
Andre F Wxn

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Verified Reviewer

Resolved: Returning shoes

Updated by user Feb 02, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 02, 2024

Trying to use return portal. I'm unable to figure it out.

The shoes are to big and you do not carry a smaller size.

I'm looking for a refund. Ty

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Preferred solution: Full refund

User's recommendation: Make the portal easier for older people

Tim F Qkg

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Verified Buyer

My order

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BRUNT Workwear - My order

I tried to talk to somebody to exchange a jacket for another one and no one responded. And now I see, my order is canceled.

But yet something is being shipped. No one is contacting me about this situation I'm extremely disappointed in your customer service.

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Pros:
  • Great apparel
Cons:
  • Poor customer service and delivery time

Preferred solution: Deliver product or service ordered

User's recommendation: A number to talk to a person about eta on delivery and why when I order something it takes days for them to get back to you

Nicholas P Fpf

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Verified Reviewer

Junk *** Boots

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I order boots in June they fell apart by End of August. It was a defect.

They sent me a different model because they didnt have the ones I had in stock and would have them for a while. So I tried them they were horrible. I shipped them back . They received them on Oct 9th and I still havent received my money back.

I have called and left numerous messages no call backs. I finally emailed them

And they said there nothing they can do.

So I guess Im out $190 and have to buy another pair of boots so. Total lost of $400 *** this company!!!

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Loss:
$215
Cons:
  • Are junk

Preferred solution: Full refund

User's recommendation: Stay away

Charles E Kzv

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Verified Reviewer

Worst boots ever

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Too tight , too heavy and very un comfortable. The company claims 100% money back but thats not true . I wore the boots to drive in and the killed my feet.

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Loss:
$150
Pros:
  • Nice looking
Cons:
  • Very uncomfortable

Preferred solution: Full refund

User's recommendation: Dont Buy theses for working in

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