Poor customer service

1.0
The Lund Boat company will NOT talk to customers or provide any service to Lund Boat owners. They insist Lund Boat owners only contact a Lund dealer. So Lund boat owners are at the mercy of dealers, goofed or poor. Most manufacturers selling vehicles, or boats in excess of $100,000 will talk to their customers directly. Perhaps this is a policy of Brunswick - seems they are also horrendous when it comes to customer relations.

User's recommendation: Make sure the dealer you purchase from will be likely to be in business for a while.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4015952 Review #4015952 is a subjective opinion of poster.
Location
Kipawa, Quebec

Companies Similar to Brunswick

Lund Boats reviews and complaints

Lund Boats

2.5
8 Reviews

“Totally regret buying a mighty Lund boat -- after delivery, found multiple issues with the boat. Took 90...“
Iboats reviews and complaints

Iboats

3.1
163 Reviews

“I ordered Wise Pontoon seating group for $1,706.55 on 4-10-21. Oct. 2021, I was told by Amy that 2 items...“
West Marine reviews and complaints

West Marine

2.1
141 Reviews

“Manager Departure from standards of industry for customer service. May have been an aberration, but it...“
TRACKER Boats reviews and complaints

TRACKER Boats

2.2
98 Reviews

“One of your products that was purchased in July 2022 is not working properl This product is in garden...“
See more Water Transport Businesses ›

Brands Related to Brunswick

logo

Freedom Boat Club

3.2
88 Reviews

“I am a member of the freedom boat club in good standing, and have been for over three years, the terms...“
logo

Crestliner

2.3
40 Reviews

“Tried a new boat today couldn't get it to stop porpoising. 18' Jon with 60 tiller trimmed all the way...“
logo

Mercury Marine

2.3
13 Reviews

“My 2019 8.2 L HO was replaced under warranty in 2020. Now it has failed again with 139 hours and is has...“
logo

Boston Whaler

2.2
13 Reviews

“I purchased 2002 Boston whaler 29 Outrage, used always kept on lift with only 225 hours on boat and...“
See all related companies

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article