Bruno Magli
Bruno Magli Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 2 customer reviews; consumers are mostly dissatisfied. 100% of users would likely recommend Bruno Magli to a friend or colleague.
Reviewers praise product quality and variety while noting medium price levels and discounts attract buyers.
Positive Feedback
Customers commend the shoes as great product, highlight diversity of products and value special offers in Bruno Magli reviews.
Negative Feedback / Risk Areas
- Repeated Bruno Magli customer complaints about wrong sizes and shipping errors.
- Returns and refunds delayed with credits in limbo.
- Unresponsive customer service and poor phone support.
Key Takeaways for Future Customers
- Expect quality footwear but verify size carefully for online orders.
- Prepare for potential delays in returns and refunds; follow up persistently.
- Customer service response may be limited, so document communications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 2 customer reviews; consumers are mostly dissatisfied. 100% of users would likely recommend Bruno Magli to a friend or colleague.
Reviewers praise product quality and variety while noting medium price levels and discounts attract buyers.
Positive Feedback
Customers commend the shoes as great product, highlight diversity of products and value special offers in Bruno Magli reviews.
Negative Feedback / Risk Areas
- Repeated Bruno Magli customer complaints about wrong sizes and shipping errors.
- Returns and refunds delayed with credits in limbo.
- Unresponsive customer service and poor phone support.
Key Takeaways for Future Customers
- Expect quality footwear but verify size carefully for online orders.
- Prepare for potential delays in returns and refunds; follow up persistently.
- Customer service response may be limited, so document communications.
Turn one complaint into a collective action
San Francisco, California
Missing order. Wrong Size sent back
I got the size of boot that I ordered, but it was too large so I sent it back and was following up about reimbursement or having the correct size sent to me. I was very happy with the service.
User's recommendation: Keep up the good work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould like to restore my shoes
I would first like to be contacted by phone. My shoes resoled with original sole.please contact me asap. Thank you.
Preferred solution: Let the company propose a solution
RETURNED MERCHANDISE CREDIT IN LIMBO.
- - Size didn't fit; no larger size available; forced to return.
- - Shipped over 12 days ago; no email update or callback from customer service.
I bought a pair of shoes for my husband and the size did not work. There was not a bigger size available and was forced to return them.
It has been over 12 days that the box was shipped and i hv not received an email and the worst thing is that you call customer service and get a recording which asks to leave a message and they r incapable to return a call. Never, never again i will buy from them online. I cannot believe in these times that a company of this price range cannot hv a customer service life line to speak to customers.
When you spend $350 on a pair of sneakers you should be treated a little better and i am not underestimating a lower price range what i am saying is that ths kind of retailer should hv readily available help to its customers. Very much disappointed!!!
- Great product
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Available customer service.
They suck
- - Shipped wrong size and replacement not received after two weeks.
- - I returned the shoes.
- - Customer service phone and emails not answered.
bought shoes, they shipped me the wrong size. I've returned the shoes, i have not received my new shoes. it's been 2 weeks .
avoid these folks
THEY DO NOT ANSWER THE CUSTOMER SERVICE PHONE
THEY DO NOT RESPOND TO EMAILS.
I'VE BEEN RIPPED OFF BY THESE PEOPLE
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid them
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