Bruce Hardwood Flooring Reviews
Bruce Hardwood Flooring Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review; consumers are mostly neutral. Reviewers note medium price level and value the Exchange, Refund and Cancellation Policy and Discounts and Special Offers.
Key Takeaways for Future Customers
- Read Bruce Hardwood Flooring reviews before purchase.
- Check the exchange and refund policy and ask about quality control.
- Price level is medium; professional installation can matter.
Negative Feedback / Risk Areas
- Poor quality control with damaged or short boards and unusable cartons.
- Wasted material leading to financial loss and joint installation issues.
- Customers seek clearer refunds, exchanges, and responsive customer service.
Positive Feedback
One reviewer praised earlier Bruce Hardwood Flooring product quality and professional installers found the first installation excellent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review; consumers are mostly neutral. Reviewers note medium price level and value the Exchange, Refund and Cancellation Policy and Discounts and Special Offers.
Key Takeaways for Future Customers
- Read Bruce Hardwood Flooring reviews before purchase.
- Check the exchange and refund policy and ask about quality control.
- Price level is medium; professional installation can matter.
Negative Feedback / Risk Areas
- Poor quality control with damaged or short boards and unusable cartons.
- Wasted material leading to financial loss and joint installation issues.
- Customers seek clearer refunds, exchanges, and responsive customer service.
Positive Feedback
One reviewer praised earlier Bruce Hardwood Flooring product quality and professional installers found the first installation excellent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very Poor Quality
- - Gunstock was excellent for the dining room years ago.
- - In the living room, cartons were short and unusable; tongues split, grooves missing, knots bad.
Several years ago, I bought Gunstock for my dining room. My son and brother are professional installers.
They did a great job. Your product was excellent.
Since we had such a good experience the first time, we did it again, in our living room. However, our experience was very different THIS time! Three cartons had all short pieces, NO long ones.
One case was not usable. The tongues were split, the grooves either did not exist or were splintered. On several boards, the knots were so bad that they were not usable. The equivalent of one entire carton had to be thrown away.
At a little over $100.00 per carton, that was an unacceptable amount of loss. When the floor was done, there are a lot of joints that are not "married" to one another adequately. We did not have that problem with our first floor. What are you going to do to make us whole, to correct the situation?
Your quality control this time was horrible! Neal Relyea
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