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Anonymous
Guest-7543229 map-marker Jeddah, Mecca Region

: Subject: Unauthorized WhatsApp...

: Subject: Unauthorized WhatsApp...
: Subject: Unauthorized WhatsApp... - Image 2
: Subject: Unauthorized WhatsApp... - Image 3

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Subject: Unauthorized WhatsApp Account Registration on My Phone Number

Dear WhatsApp Support,

I am contacting you regarding a serious security issue involving my phone number.

My mobile number has been in my possession and under my control for approximately 15 years. I have never given my SIM/eSIM or WhatsApp verification code to anyone, and I had nev

er personally registered or used WhatsApp on this number.

However, approximately one month ago, I started receiving unexpected calls from unknown numbers.

I later checked my phone number from another WhatsApp account and discovered that WhatsApp was already active on my number, even though I had never registered it myself.

When I recovered the account using the verification code sent to my phone number, I discovered that an unknown email address had been added to the WhatsApp account and was showing as verified. This email address does not belong to me, and I have never authorized anyone to add it to my WhatsApp account.

I subsequently enab

led two-step verification and deleted the WhatsApp account because I was concerned that my number may have been used by someone else without my knowledge.

I have also contacted my mobile network provider. They informed me that they cannot investigate or resolve the WhatsApp account issue and advised me to contact WhatsApp directly.

I would like WhatsApp to investigate this matter and clarify:

1. When was WhatsApp first registered on my phone number?

2.

How was the phone number verified when I never gave anyone a verification code?

3. How was the unknown email address added and verified on the account?

4. Was the account registered or accessed from another de

vice?

5. Was two-step verification enabled on the account before I recovered it?

6.

Can you confirm whether there was any unauthorized access or registration associated with my number?

7. If possible, please provide any available information regarding the security event, such as the approximate date/time of registration or recovery activity.

I understand that WhatsApp may not be able to disclose another persons personal information.

I am not asking for anyones private information. I am requesting an investigation into the unauthorized use of my own phone number and an explanation of how this could have happened despite me never sharing a verification code.

This matter is imp

ortant to me because I am concerned that my phone number may have been used on WhatsApp without my knowledge or authorization.

Please investigate this issue and advise me on what happened and what steps I should take to ensure that my number cannot be misused again.

Thank you for your assistance.

Kind regards,

HAZRAT Ali fateh khan

Phone number: +966592****59

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Anonymous
Guest-7543224 map-marker La Seyne-Sur-Mer, Var

Vinted - Service client déplorable

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Vinted - Service client déplorable

Vinted sest servi dans mon porte-monnaie en invoquant des frais liés à une inactivité de trois ans. Je demande simplement des explications précises sur lapplication de cette règle à mon cas, sachant que je suis active sur la plateforme et que jai même une vente en cours.

Je demande également à quel moment et par quel moyen jaurais été informée quun prélèvement allait être effectué.

Je nai reçu aucune notification préalable mavertissant que de largent allait être prélevé sur mon porte-monnaie. Si javais été prévenue, jaurais évidemment transféré mon argent avant le prélèvement.

Le plus sidérant, cest la façon dont ma demande est traitée : un agent commence par répondre en son nom, puis passe soudainement au « nous », sans apporter de réponse précise à mes questions. Et surtout, les conversations sont ensuite clôturées alors que les questions posées nont pas été traitées.

Je ne demandais pas un discours général sur les frais dinactivité, mais simplement quon mexplique pourquoi cette règle sappliquait concrètement à mon compte, comment le prélèvement avait été déterminé et pourquoi aucune notification préalable ne mavait été adressée.

Lorsquun client conteste un prélèvement effectué sur son propre argent, la moindre des choses serait de lui répondre clairement et de traiter sa demande jusquau bout.

On sait très bien se servir dans le porte-monnaie des utilisateurs.

Apparemment, répondre à leurs questions avec la même efficacité paraît beaucoup plus compliqué.

Une façon de traiter les clients que je trouve totalement méprisante et honteuse, et qui nest pas digne dune plateforme qui essaie de prôner des valeurs décologie, de recyclage et de proximité avec ses utilisateurs.

Vinted recycle les affaires. Il serait peut-être temps quils recyclent aussi leur service client.

User's recommendation: Ne laissez pas votre argent dans votre porte-monnaie car ild vous le prendrontd

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Giselle T Brh
Giselle T Brh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Metairie, Louisiana

Spark Driver - On September 26,2026 we placed a order...

On September 26, 2026, we placed an order for delivery. The order was canceled; the store couldn't fulfill the order.

My mom's EBT card was charged $119, and on the same order, she added $50 more. We called many times to get a refund; they kept telling us it was escalated three times, then told it would be refunded in 10 days to your Discover card. Odd, because how do you refund an EBT transaction to a bank card? Then we were told it takes 14 days.

Every time we call, it's a different story, like they don't know. Also, we called the number on the back of the EBT card; the agent sees the transaction, which did go through and was taken off. It's not a hold like we're being told; it's a transaction; they took the money, but we don't have the money back. My mom paid for the order with the EBT, but the account is in my name, Terrence Sykes.

We need help! All my mom wants is the $119 and the $50 she added to the order.

Loss:
$170

Preferred solution: Full refund

User's recommendation: Be Careful

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Kimber D Krf
Kimber D Krf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Renick, Missouri

Kitchenaid Double Oven is Terrible!

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I purchased a KitchenAid double wall oven in 2024. The model number is KODE500ESS21.

Since purchasing this oven, I have experienced repeated, ongoing failures.

Although the oven was initially repaired once under the KitchenAid warranty, I have had to pay out of pocket for multiple additional repairs. These expenses have totaled thousands of dollars and have caused significant stress and disruption to both my household and my work.

I am a professional chef with experience owning three cafés and preparing to open my fourth. I prepare every meal for my family and also rely on my kitchen equipment for client orders and meal-prep work. A dependable double oven is not a luxury for me, it is essential equipment.

The recurring issues have involved error codes related to the cooling fan and the control panel.

After the second or third repair, the same errors continued to return. Both components have been repaired multiple times, yet the oven continues to fail.

I also had an electrician replace the electrical outlet to rule out an outlet-related issue. Despite this additional expense and effort, the oven has continued to malfunction.

In practical terms, I have never been able to reliably use this appliance as a true double oven. In nearly three years of ownership, it has generally worked only a couple of times before displaying an error code and breaking again.

It functions more like a single oven, and even then, it is unreliable.

I have called multiple times throughout the years and have been hung up on Kitchenaid everytime, after being on hold or passed around by representatives for over an hour each time. On October 5, 2026, I called KitchenAid for assistance. My case number is 2518****. I was on the phone for approximately an hour and a half and was transferred or passed around five times.

I was working while trying to resolve this issue, but eventually had to end the call so I could return to my work responsibilities.

During that call, one representative was particularly rude and told me that my warranty had expired and there was nothing KitchenAid could do. She then transferred me to another department, where the next representative immediately said I had been sent to the wrong department. This type of experience has happened repeatedly during my calls with KitchenAid: long hold times, multiple transfers, unclear answers, and no meaningful resolution.

I am now facing another estimated repair cost of approximately $400 to $600 , in addition to the thousands of dollars already spent out of pocket. I am waiting for the latest repair documentation and receipts, which I expect to receive soon.

At this point, I cannot recommend the KitchenAid double oven model KODE500ESS21.

Based on my experience, the appliance has been unreliable, expensive to maintain, and difficult to get support for through KitchenAid customer service. For anyone who cooks frequently, relies on their oven for work, or needs a dependable double oven, I strongly recommend considering another brand.

Loss:
$3500
Cons:
  • Breaks all the time and terrible customer service

Preferred solution: Full refund

User's recommendation: Don’t buy it!

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Brandon A Zqm
Brandon A Zqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Retro Fitness - Class dispute

My name is Brandon, and I have been a member of the gym since the beginning of this year. I was enrolled under the basic membership plan, but I regularly utilized the facility and, overall, had a very positive experience.

I am writing because I am extremely disappointed with how an issue involving my wife's personal training membership has been handled. My wife initially came to the gym with me as my guest. She was told that she could use my QR code to enter as a guest. During that visit, she was approached by a trainer and gym staff regarding a personal training class.

She ultimately felt pressured into signing up, despite initially only wanting to come in and work out independently. She paid for the first month but later decided she did not want to continue with the class. I personally went to the gym and canceled the training for her in person. Despite this, the class was apparently never canceled in the system, which resulted in an outstanding balance being placed on my account.

I was subsequently stopped at the front desk when attempting to enter the gym and informed that I had an outstanding balance. I explained that the training had been canceled and that the balance was not valid. At that point, I would have expected the situation to be investigated before placing responsibility on me. The circumstances should be relatively easy to verify.

Your facility has camera footage showing that my wife did not return to take the training class after the cancellation, and her attendance history should also confirm this. She ultimately stopped coming to the gym altogether because of her experience with the trainer and now belongs to another gym. Unfortunately, I was stopped again today regarding this same balance. What was particularly upsetting was the way the employee at the front desk handled the conversation.

Rather than attempting to investigate the situation or involve a supervisor, he became defensive and made statements such as, 'You're lying on my name.' I found this completely inappropriate and unprofessional. I have worked in the restaurant industry for many years, including in management, and I understand that misunderstandings and customer disputes happen. However, the appropriate response is to gather the facts, review the information available, speak with the appropriate staff members or a supervisor, and work toward resolving the issue professionally. It is not appropriate to immediately become defensive or make the customer feel as though they are being accused of dishonesty.

Had the employee simply reviewed the account, checked the attendance history or footage, and spoken with the trainer, it should have become clear that my wife did not continue taking the class. At that point, I would have expected the matter to be acknowledged and corrected. I canceled my gym membership today, which was not something I had originally planned to do. I will also acknowledge that the employee handled the membership cancellation itself quickly and professionally.

However, I do not understand why the same level of professionalism and willingness to resolve the issue was not applied to the disputed balance. I am requesting that management review this situation, including the account history, my wife's attendance, the cancellation information, and any relevant camera footage. I am also requesting that the outstanding balance be removed if, as I believe, it resulted from the training not being properly canceled. I hope management will take this complaint seriously.

I am not looking for an argument; I simply want the situation properly investigated and corrected, and I expect to be treated respectfully in the process. Thank you, Brandon

Pros:
  • Local vibes which is nice
Cons:
  • Poor customer service
  • Old equipment

Preferred solution: Full refund

User's recommendation: Make sure to gather all the correct information then double check that information.

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Kodiak Hue
Kodiak Hue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Clair - Because they are sorry pos liars

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I have been getting advances of $1300 every 2 weeks since April with no trouble at all. When I get my check every other friday they get their $ back and im able to get 600 immediately then 800 more in 8 days.

Everything was going good until thus week I paid back and could only get 200 period. Their lying excuse was that I was in a trial period. Bull s...! That is such bull s...

they have screwed me so bad and dont even give a *** i hope when they are gone the place burns to the ground. Yall are as sorry as the day is long and I hope you all wind up sleeping in a box! I told who ever the lying woman was to prove i was in a trial period and she can't do it bevause its a lie! These sorry a..

pos will ruin you so beware.

Im currently trying to get the comoany to quit using quick books period. Im letting quick books know what kind of crooks they are dealing with as well.

User's recommendation: Stay away from these lying pieces of s...

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Ken W Xah
Ken W Xah

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Verified Reviewer
| map-marker Phoenix, Arizona

Cricket Wireless - Loss of service and fee for 4 years of insurance coverage

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Unfortunately that last Sunday in September 2026, I was watching a football game when my Samsung flop phone fell off my lap. It must have landed wrong because it was open just a little bit and didn't want to open or close.

The screen also had been damaged to where i could see anything but a bit of yellow on the screen. I immediately ordered another one from Amazon that could be delivered by 7am monday morning. The next morning i went out and immediately put my sim card in the new one. Cricket immediately responded that it was unauthorized.

I was able to go to their store and explain what happened. The associate there was very helpful. I had been paying for insurance on my phone for 4 years so she helped me fill out the claim, and I was able to talk to someone from Asurion. The person there was also very helpful, but what happened afterwards was not customer friendly at all.

Cricket suspended my account though I had just paid my bill with auto pay like always. So I had to go online, explain what happened, sign a sworn statement by typing my name, send both the front and back a copy of my drivers license, and give them my credit card information so they could take my $250 deductible. After that, i heard nothing, not even an email acknowledgement. By friday, i retuned to the Cricket store to check on my status.

I found that my claim had been put on hold and nothing was happening.

The entire time, I was expecting at least a renewed phone in the mail, so i was so disappointed that I did cancel my claim and my Cricket account. I did discover that Asurion is the company that insures many of the other carriers phones so I will not be paying for insurance on a phone any more.

Loss:
$383

Preferred solution: Apology

User's recommendation: Don't change your sim card or they might suspend your account too. Don't pay for the insurance that they offer unless you are willing to jump through several hoops and aren't in a hurry to replace your phone.

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Chuckie C Uae
Chuckie C Uae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Gentle Dental - Don’t go here

From the very first day I went there for help with my teeth, they lied to me and then refused to help me. Then when I managed to get the procedure done, I went to ask them if they could just check my stitches in my mouth and make sure nothing was unstitched.

They refused to even look at it and tell me if there were stitches missing or popped out. So then I asked them if I could get a new denture until I can get my dental implants, and they said no, not for 6 months. Then when I was trying to get my CBCT scan so I could give them to someone else, the doctor who actually helped me, they would not release the CBCT scans to me that I paid for. They won't let me pay for part of my payment on a denture with my OTC money, and they just don't care about helping people.

They actually make things a lot more difficult. This place is the worst; I would not recommend them for anything.

Cons:
  • Bad dental work
  • Bad attitude
  • Bad advice and they all lie very unaccomodating

Preferred solution: Nothing from this crap office

User's recommendation: DONT GO HERE

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Kaylin V Gyr
Kaylin V Gyr

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Verified Reviewer
| map-marker Alexandria, Virginia

Canvas instructure - I have been trying to sign in to Canvas...

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I have been trying to sign in to Canvas for the past week, but I have always been unable to sign in because it says I didn't enter the right password when I actually do enter it correctly, both username and password. I try to sign in with a PIN code, and as soon as I get the code and enter it, within 30 seconds, it says I took too long and cannot sign me in and refuses to give me another code.

I try the Aether portal login; it has my account saved already, and it says, "You do not have permission to access the admin panel.

Please contact your administrator." But I can't contact the teachers because they specifically said that they will not be answering any emails sent to them unless it's through their Canvas private messaging that I don't have access to. And have not even been able to sign in yet despite repeatedly contacting the Canvas support about my issue.

User's recommendation: If you are going to complain about an issue to Canvas, be prepared for a long wait before they can actually fix anything. And they say they are open "24/7" but they use a lot of A.I. making it difficult to get a solution to the issue. So, make sure you actually can get in contact with someone human, so that it's easier to solve these specific kinds of problems.

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Anonymous
Guest-7543104 map-marker Albuquerque, New Mexico

DriverSupport - Can't Cancel

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Noticed the charge on my credit card which has been happening for last 12 months. Tried to see if I could login to my account but they say they don't recognize any of my email addresses.

When I chat with their AI they want you to send an email. I sent two emails telling them I could not access my account to cancel and got automated emails back telling me to login to my account to cancel. Then sent an email asking for help in recovering login information. From other reviews I don't think I will hear back.

They only option may be to contact my credit card company but they will probably make me get a new card number. What a pain.

User's recommendation: Don't recommend

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Stefanus D Gfj
Stefanus D Gfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Regina, Saskatchewan

Stayforlong - We have tried numerous times to get a...

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We have tried numerous times to get a response from you, and you keep ignoring us. We booked a suite with you 4 months ago, and you told us it was booked correctly many times in emails.

We contacted the hotel, and they said no, we have the basic room type, not the one we booked with you. Nevertheless, you continued to tell us no, our room type was booked correctly. You made us wait 3 months until the room type we booked was sold out, then said, 'Oh sorry, it's sold out.' Now you are avoiding our emails again as we asked to have a different room type.

This is terrible ghosting us. We will give all these details in our reviews as you ignore us and do not do anything to resolve your mistake.

Pros:
  • Supposedly lower prices
Cons:
  • False information and false advertising on room types and prices

Preferred solution: A room type similar to the one we booked 4 months ago and we're told numerous times via email was correct.

User's recommendation: Do not book here!!! FALSE ADVERTISING.

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gregory s Him

DragonFly Athletics - Software issue

I reached out to you and your team last week, and this is the first communication I have received from anyone. Quite frankly, your customer service has been extremely disappointing.

As a regional supervisor, I am responsible for communicating important information to more than 100 umpires, and I cannot do that effectively when I am not receiving the support or responses I need from your team. I find the lack of communication and assistance completely unacceptable. I should not have to repeatedly reach out just to get a basic response, especially when I am trying to ensure that critical information gets distributed to over 100 officials.

At this point, I need someone to take ownership of this issue and provide me with a clear response and resolution immediately. This level of customer service is simply not acceptable.

Cons:
  • Horrible customer service

Preferred solution: Help with dragonfly system

User's recommendation: Not

View full review
Barbara O Zim
Barbara O Zim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amherst, Ohio

The Cheesecake Factory - Dined between three and 4 o’clock on...

Dined between three and 4 o'clock on October 4 at the Crocker Park restaurant after finishing dinner. I used the restroom.

I'm 87 years old and using a walker; I'm handicapped. I went to the restroom to use the handicap stall. It was not open. It was closed; I couldn't get the door open.

My granddaughter assisted me, and we checked the bathroom that services both men and women, and that was locked. I'm very irate. I had to use a regular stall and had great difficulty using the facility. This should not happen in a restaurant of your caliber.

Much disturbed.

My son came up from Kentucky to take me out for a day, and this is what I had to deal with. You have no idea what it's like to be embarrassed like that.

Pros:
  • I like the cheesecake factory i just hope the situation will be remedy in the future

Preferred solution: Make sure your staff know that these facilities must be checked on a regular basis

User's recommendation: Well, it shouldn’t be recommendation, but I guess you’ll have to check with staff to make sure that facilities are available for handicap people when you’re joining. I personally didn’t have time to check with staff because my knee was urgent to use a facility

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Sharla N Ogm
Sharla N Ogm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Goldbelly - Customer service will not help!

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I have ordered from Goldbelly three times, all at the same address but different names, for my children's birthday. The last order, Goldbelly messed up the name.

I would have never messed up my own child's name on a birthday gift. I called twice! Both of the customer service people that I spoke to were not helpful at all. The first one was actually very rude and unprofessional.

The second one seemed to not even know what to do or how to fix it. He told me he couldn't fix it. I asked for a supervisor and then there was no supervisor to even speak with. How is the birthday girl going to feel special if it's not even her name on her gift?

And the price I paid was $135 for it to be delivered to the wrong person.

This is NOT okay, Goldbelly!!! Someone needs to be held responsible for the mess up!!!

Pros:
  • Great food
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Over priced and not reliable

View full review
Tracy W Qmq
Tracy W Qmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Spark Driver Rejected My Application Over Biometric Verification With No Second Chance

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I recently applied to become a driver for the Spark Driver platform. I completed the enrollment process and submitted the requested documents, but immediately afterward, I received a message stating that Spark was unable to approve my enrollment because I did not meet the eligibility requirements.

I contacted Spark Driver Support to find out what happened. The representative told me the issue was related to the biometric verification and indicated that something as simple as poor lighting may have caused the problem.

I asked if I could simply redo the biometric verification under better lighting. I was told my application had already been withdrawn and I would not be given another opportunity.

That is extremely disappointing. My concern isn't that Spark uses biometric verification; I understand the need to verify a driver's identity. My concern is that an applicant can apparently fail an automated biometric check because of something such as lighting and then be permanently denied the opportunity to correct it.

My driving record is impeccable, and I was prepared to complete whatever legitimate screening and background requirements were necessary. I wasn't rejected because of my driving record. According to the support representative, I didn't even get past the biometric verification.

People should be given an opportunity to retake a photo or redo a biometric verification when image quality or lighting is the problem. Automatically withdrawing someone's application without giving them a chance to correct something so minor seems unnecessarily unfair.

Spark Driver should reconsider this policy and provide applicants with a reasonable way to correct a failed biometric verification.

Preferred solution: I want another opportunity to apply in the app.

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Staci S Ljh
Staci S Ljh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Direct Express - Widespread illegal acts against federal benefit recipients.

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For four days in a row, when calling Direct Express, I have been met with an automated message stating, 'Due to high call volumes, you will need to call back at a later time.' Direct Express, managed by Fifth Third Bank, is committing widespread illegal acts against federal benefit recipients. Under the Electronic Fund Transfer Act (EFTA/Regulation E), banks are required by federal law to investigate reported unauthorized transactions, issue provisional credit within 10 business days, and provide written denial documentation.

Direct Express routinely ignores these fraud disputes, forcing victims of account breaches to absorb stolen funds. Worse, for four consecutive days, calling support results in an automated message stating, 'Due to high call volume, you will have to call back,' followed by an immediate disconnect. They are completely refusing service.

By blocking phone access, Fifth Third Bank makes it physically impossible to report stolen funds or locked accounts within statutory deadlines. Because Direct Express exclusively serves low-income families, seniors, and people with disabilities, this operational wall constitutes systemic discrimination against protected populations who rely 100% on these funds for survival.

Loss:
$200
Pros:
  • Zero pros
Cons:
  • Absurd hold times for up to several hours
  • Bias customer service
  • Incompetent

Preferred solution: Accountability for their illegal practices. A Full investigation into Fifth Third Bank and a class action lawsuit that includes discrimination.

User's recommendation: Document everything with the dates and times. File a complaint with the CFPB ( you can do this online on their portal).

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Denning F
Denning F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stafford, Virginia

Kwikset - Poor Customer Service

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Original review updated Oct 05, 2026

Update - A KwikSet representative called me back and put me on a path to remedy the situation. It is a bit complicated and requires too much effort on my part, (responding to email, filling out forms, taking photos) but this 2nd representative was sincere and actually helpful.

I am confident I would be taken care of if I had not already initiated the process by buying the part elsewhere. So this appears to be a case of a single unprofessional customer service rep having a bad day, not taking the time to hear, understand or help, followed by two excellent customer service reps 1 to help diagnose and the other to help get me started on a remedy.

Original Complaint:

I purchased a KwikSet deadbolt with keypad and handle lever combo. It is beautiful and works very well. This morning, the interior lever handle came off when we pulled it to open our front door.

The screw that holds it in place was missing. I called to ask for a replacement screw. I spent 20 minutes on hold and then 20 minutes trying to get help, only for them to tell me why it was somebody else's responsibility at KwikSet to help me. 'I can't help you with electronics...

they assemble differently, I only do mechanical, the installation is different" was her repeated response.

I tried to explain that I did not need help with installation, that this was a mechanical only lever handle, that it came in a bundle with the electronic lock and was a separate part, but she would not listen and would only say it was somebody else's responsibility (louder and more annoyed each time) "It's electronic and I cannot help you." She was so very sure of herself.

So she forwarded me to electronics and I waited for some time then they hung up on me without ever speaking to me.

I described what happened, I described the part that was malfunctioning. I told her what I needed to fix the problem (a 10 cent screw); I even gave her the part number, and she just would not listen, would not help, and was rude in insisting she wouldn't know how to help me because it belonged to another department.

I did research for the exact specifications for that part number and just ordered the replacement myself.

This whole process took much longer than it should have, and their attitude was very frustrating. We should be able to call and have one individual help us or take charge of our experience until the concern is resolved. I'll stick to Schlage for future purchases of this kind.

I don't know if their customer service is any better... but it cannot be worse!

Loss:
$256
Pros:
  • Great products
Cons:
  • Bad customer service

Preferred solution: Improved Customer Service Experiences

User's recommendation: Avoid KwikSet, buy Schlage or other brands. The hardware is fine, but the customer service is THE WORST

View full review
Emmylou Uwc
Emmylou Uwc

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Verified Reviewer

Kalorik - The core got too hot. It burned the cord, So Don't Have A One It Was A Gift For Christmas

Kalorik - The core got too hot. It burned the cord, So Don't Have A One It Was A Gift For...
Kalorik - The core got too hot. It burned the cord, So Don't Have A One It Was... - Image 2
Kalorik - The core got too hot. It burned the cord, So Don't Have A One It Was... - Image 3
Kalorik - The core got too hot. It burned the cord, So Don't Have A One It Was... - Image 4

The cord got too hot and it burned through my plug and your car melted so I can't use the cord and my air fryer oven. My friend paid a couple hundred bucks for but he passed away.

It was a Christmas gift

I don't recommend your machine because the cord gets so hot. Doesn't matter when you got it new or it's old for some reason. The cord gets so hot. You can't even touch it.

The cord melted into my other cord plug-in and damaged it. So now I have no air fryer oven. It was given as a gift for Christmas. It needs to be reported to consumer.

The machine gets way too hot. The oven, the air fryer. You need to make a better way to where it don't get too hot when you're using the Cord every time you want to use the oven air fryer

A husband and I hoping you would send us a new one without cost because your air fryer oven plug-in cord gets very hot.

Gets so hot. You can't touch it and melt it through the other cord plug-in I got pictures of it

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Luciano B Nii
Luciano B Nii

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Verified Reviewer
| map-marker Miami, Florida

Mellow Sleep - Order never shipped and not returning my emails

I've ordered a marshmallow comforter on September 10th and got the email confirmation a few minutes after completing the purchase. A week has passed, and I didn't receive any updates on my order, which is still reported as [We're preparing these items for shipping].

Since then, I have sent dozens of emails to follow up and asked to cancel and refund my purchase, considering they have no estimated time to deliver the product. I only got two messages in between from them saying [Due to a higher-than-usual volume of orders, we are currently experiencing slight delays in fulfillment. We sincerely apologize for the wait and any inconvenience this may have caused]. All my messages asking for the cancellation have been ignored so far.

No official phone number to call (the one I found is not picking up), no answers to my email, and no shipment in almost a month now. This is likely a scam, and I'll have to open a dispute with my credit card operator to get my money back.

User's recommendation: Avoid the store. Their Customer Service simply doesn't reply back.

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Jonathan B Roe
Jonathan B Roe

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Verified Reviewer
| map-marker Tucker, Georgia

INSTAWORK SUPPORT SENDING SAME MESSAGE...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

INSTAWORK SUPPORT SENDING SAME MESSAGE REPEATEDLY. NO HELP FOR MY SITUATION.

GOT MY SSN SITUATION HANDLED AND THEN COULDN'T WORK STILL BECAUSE MY BANK ACCOUNT IS CONNECTED TO MY OLD EMAIL WHICH I ASKED OVER 30 TIMES TO BE DELETED FROM MY ACCOUNT. INSTEAD THEY DELETED MY NEW ACCOUNT AND ALL THE QUESTIONNAIRES THAT I HAD DONE WHILE STILL KEEPING MY OLD EMAIL CONNECTED TO IT MY ACCOUNT. I'M SO FRUSTRATED I JUST CAN'T TALK TO SOMEONE AND GET THIS RESOLVED QUICKLY.

I JUST WANT TO WORK AND PROVIDE FOR MY FAMILY AND MISSED OUT ON SOME REALLY GOOD SHIFTS AND SOME REALLY GOOD MONEY. GOING TO KEEP TRYING DAY FIVE OF CONSTANTLY TRYING TO REACH CUSTOMER SUPPORT

User's recommendation: GOOD LUCK

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