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Anonymous
Guest-6964319 map-marker San Francisco, California

JustAnswer UK - Corrupt company no way of contacting them at all

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I was referred to this corrupt company by another corrupt company groupon.com. They said it would charge $5 but it was fully refundable and they would help me with the problem I was having with groupon.com another company with no way to write an email nor no way to talk to anyone.

That should be everyone's first hint that the company is correct. You can only chat with these companies and it's usually with a AI voice. It took hours and hours and I finally got AI to give me a one-time credit on one charge but the other one are just going to have to lose unless I dispute it with my credit card company which means I have to change my credit card again!. The other company is Groupon.

What a corrupt company that is!

After 2 days of chatting with idiots they finally agreed after lying to me for probably 10 hours on the that they would refund my money and then it took another 7 days to get a refund. I can't believe our Congress can't stop corrupt companies like this from doing business

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Miriam G Ljv
Miriam G Ljv

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Verified Reviewer

Orion Stars - Account suspended

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So the vendor that I'm playing with is a new person that I'm trying out. So I deposited that day I played, and then I went to redeem, and then the vendor says, 'Oh no, that I was on a promo, but that the old promo that I went on was expired, and they have a new one.' So then I had to play to earn a larger amount, so I said, 'Okay, fine.' So I started playing again, and I hit that larger amount, and then I went to redeem again, and then all of a sudden they were like, 'Oh, your account is suspended because you logged in and you logged out, and then you logged back in,' and then I couldn't redeem anything.

But that wasn't so because I never did log in and out; I just played, I got the larger amount that they asked for, I asked to redeem, and I logged out, and I took a screenshot of it. And then all of a sudden it was suspended.

View full review
Loss:
$150
Pros:
  • Good platform to play on
  • I enjoyed the games that are in there
Cons:
  • Be more selective when you pick a vendor
  • Have an actual support team so we can contact you

Preferred solution: I would like to be able to redeem my winnings that I have there it's $150

Anonymous
Guest-6964314 map-marker Bristol, Bristol

Wallis - Poor after sales

I ordered 3x Dresses and 4x Coats on 27th October from Wallis to choose from for my Mothers funeral and paid for next day delivery, one coat arrived next day, two more and three dresses arrived after the event on 31st October and one remaining coat hasnt arrived at all.

I have reported this numerous times and have been contacted back to say they will get back to me which they dont.

I have returned everything Ive received which is six items. Its a lot of money to have outstanding. Im sorry to say I wont be ordering anything else from this company again, can you advise a very upset and disappointed customer.

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User's recommendation: Complicated returns and no phone communication

Judea L
Judea L

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Verified Reviewer
| map-marker Tampa, Florida

Williams and Williams - The eviction of a dying black man

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And 2023 after 20 years in my home, Williams and Williams evicted me while my father was on hospice during the chaos of covid. They knew he was at the end of his life and still show zero compassion.

Being forced out like that was cold and heartbreaking. The house they took had major problems they never fixed about $50,000 in plumbing issues, roof and deck damage, overhanging trees that was estimated at $15,000 to remove they only did surface level cosmetics when they got the house.

Now that the house is up for sale they are misrepresenting the property online listing it as a four bedroom two bath when it is actually a five bedroom three bath including the room in the basement and the bathroom they left out entirely.

In my view, the way they treated my family especially my dying father showed a complete lack of empathy, ethics. How do you get away with treating people so inhumane?

View full review
Loss:
$100000
Pros:
  • There are no pros
Cons:
  • Greed

Preferred solution: My home back

1 comment
Guest

I don’t know what your father’s health issues have to do with your housing situation. Covid in the U.S.

began in January 2019. There was an eviction/foreclosure moratorium on rent/mortgages until July 2021.

Two and a half years. By 2023 Covid played no part in anything.

Anonymous
Guest-6964249 map-marker Pittsburgh, Pennsylvania

Leupold And Stevens - Sub standard replacement scope

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Have you heard of inflation? I purchased my 3x9x40 varix scope 35+ years ago for $350+..

you send me a bottom of the line VX-Freedom 3x9x40 that I can purchase from you for $299.99 today's money.. my original scope with my meticulous handloads would put them in the same hole at 100yds. I tried to zero the replacement scope and I needed 2 to the right to move 1/2 inch to the right and the point of impact was 8 inches to the right.. very poor quality...

I was going to Newfoundland for a Moose hunt and I couldn't trust the replacement scope so I took a Redfield golden 5 star 3x9 scope of my slug gun and it worked fine... I pulled some legendary shots with the old Leupold scope and I recommended it thousands of times to other hunters.. that... with inflation my original purchase price would have atleased tripled.

Thank you for listening to my argument about my treatment. Prayin you become fair with your longtime customer so I can go on recommending you.

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User's recommendation: They informed me that it was a vari- X2 not a 3 and they told me the scope they replaced it with which costs from them $299.99 that was a suitable re[placement and if it didn't adjust properly to send it back and they would repair it. I told them I did not want their piece of crap. that I would take it to a gun show and trade it for a used Leupold back when the reputation was awesome..

Mariaeduarda Ner
Mariaeduarda Ner

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Verified Reviewer

Fox Nation - You cannot get to an actual person - FRUSTRATING!

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You will never get to talk to an actual person. When you call, you get a voice message stating that you must go to fox.help.com.

When you go there, you pick something from a menu (my issue was not listed so I just picked anything) and from there, I was sent to an FAQ page. NEVER A PERSON.

I paid for FOX NATION in 2024 but was never able to access it without paying an additional $7.99 per month. I tried reaching both FOX NATION and Comcast.

I got no satisfaction from either so I was never able to watch anything.

Then on Sunday (11/160) FOX charged my credit card for $71.49 to renew my subscription. I checked the TV and I still can't get it without having to pay an additional $7.99/mo.

I have opened a "dispute" with my credit card company.

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Chris J Vio
Chris J Vio

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Verified Reviewer
| map-marker Orlando, Florida

Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift

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Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift
Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift - Image 2
Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift - Image 3
Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift - Image 4
Shiftsmart - App Malfunction Preventing Check-In Despite Completing Shift - Image 5

I am submitting this report because I experienced a major issue with the company app that prevented me from checking in or using any of the required features, even though I completed my entire shift.

My shift today was from 8:30 to 10:00. I arrived on time and did all the required tasks using the stores tablet, since the app on my phone would not work at all.

The app kept freezing, loading endlessly, and would not allow me to check in, upload anything, or take any actions. I updated the app as instructed, but afterward it continued to malfunction.

Even though I fully completed the shift inside the store, the app still marked me as a no-show, which is completely incorrect. I was physically present, I performed the work, and I did everything I was supposed to do. The only thing I could not do was use an app that was broken.

I want this situation corrected immediately.

I should not be penalized, suspended, or marked as a no-show for an issue caused entirely by the company's malfunctioning app. I completed the shift properly using the stores' tablet, and I expect the record to be updated to reflect that.

View full review
Loss:
$21
Pros:
  • Flexible hours can work as much as you want
Cons:
  • App barely works
  • Payment issues
  • Customer service is practically absent

Preferred solution: Full refund

Michelle S Vbj
Michelle S Vbj

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Verified Reviewer

United Healthcare - Ridiculous denials

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Original review updated Nov 18, 2025

After wife had bilateral above the knee amputation, she was going to be sent for acute rehabilitation. They denied first application, denied peer to peer review but overturned it on the emergency 72 hrs appeal.

They sent a list of 6 outpatient facilities on their plan and expected a woman with noo legs who needs maximum assistance to transfer with 2 therapists and no hand controls to drive herself to therapy! Denial was overturned in 12 hours.

Then she had a bleader vein which meant emergency surgery and was ready to return to the same rehabilitation hospital for which she was previously approved. Again, the denials stated and this time I sat in with her surgeon who did a 2nd peer to peer appeal. He CLEARLY stated she was not independent- yet the UHC Dr's report listed thar she can transfer independently!!!

CLEAR FRAUD!!! No wonder they are being sued for their multiple denials, many done by AI in 90 seconds which their profit this year increased YOY to 1112%!!!

BEWARE!

View full review
Pros:
  • Fancy commercials
Cons:
  • Con artists for denials which regular medicare would approve without question

Preferred solution: Readmission to the same rehabilitation hospital for which the 1st appeal was overturned!

User's recommendation: AVOID

1 comment
Guest

I don’t know where you saw a 1000+% increase in this year’s profit. That isn’t calculated until January 2026.

2025 revenue is up 5.63%.

The last year-over-year profit report was 2024 (vs 2023) and there was a 1.71% DECLINE. I have no doubt your account is an honest review of their despicable behavior.

Jarid Zso
Jarid Zso

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Verified Reviewer
| map-marker Elk Grove Village, Illinois

The Walt Disney Company - ABC TV withheld from ROKU/ YouTube TV

We have watched ABC TV for nearly 70 years. We live in a rural area.

When TV changed to digital, we were too far away to get the signal by attenna . We had to get internet to get it. Now, we are being blacked out because of a dispute between Disney and YouTube TV. We are on a fixed budget (Social Security) and cannot afford more.

Please resolve the dispute and do not raise the cost too high.

We are slowly being isolated from society by the rising costs. We saved what we could, but many life setbacks depleted what we had. We have never been well off, but we did scrape by. There were many days of 1 meal only.

More than 1 job at a time. Long hours for pay that still did not always cover the bills.

But we were always able to go home and watch ABC. Now, we can not.

Please...

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User's recommendation: Use this site to enter complaints.

3 comments
Guest

You need someone to revisit your over-the-air antenna issue. It may be its placement/location inside your home. You are too close to your local affiliates to not get ABC for free.

Guest
reply icon Replying to comment of Guest-2790856

The antenna is about 20 feet above the peak of a 2 storey farm house, so that makes the antenna about 50 feet above the ground. When the signals switched to digital, many of the channels we used to get faded away.

We are over 75 miles from the closest station tower (other than PBS stations). When the stations were going digital I wrote letters to the engineers in charge . They all responded that due to power drops and distances, it would be improbable that we would get a reliable signal. They indicated that 50 miles would be about the limit of their transmission area.

I have purchased a "stronger " antenna, but the stations are scattered enough that you must fuss with the antenna to get it centered on a signal. I have yet to find a rotor that is specific enough to lock a signal in.

Guest

Payment pending

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Tanya N Ftj
Tanya N Ftj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Nissan - Title delay

Vehicle: 2025 Nissan Kicks

Account: 250********

Transaction: 1-95814****856

Payment Received by Nissan: October 28, 2025

Dates of Delay: October 27, November 3, 2025, and continuing

Despite my payment being processed on 10/28/25, Nissan has continuously delayed releasing my title. During the first five days (10/27-11/3), I was repeatedly informed that the delay was due to a system failure.

Every day a representative assured me the issue had been resolved, only for another representative the following day to request new information that had already been provided.

This pattern of contradictory instructions and ongoing delays has made it impossible for me to register the vehicle or sell it.

The delay is entirely due to Nissan's internal system issues, yet the burden and consequences have fallen solely on me.

Because of Nissan's failure to release the title in a timely manner: 1. I am now required to obtain and pay for a Power of Attorney so another individual can complete the registration and sale of the vehicle in my absence.

View full review
Loss:
$1000
Pros:
  • Cheap
Cons:
  • Very bad system
  • Set up and very incompetent representatives

Preferred solution: Deliver product or service ordered

2 comments
Guest

Did you pay electronically on October 28? Because it takes three business days for the payment to officially clear.

(you still get credit for the payment date of 10/28). Then the lien holder has ten business days to notify the Texas DMV the loan has been satisfied. THEN Texas has up to 30 days to mail a paper copy of the lien.

Taking into account Veterans Day, the three + ten days was last night. Today is day one of Texas being able to mail you a copy.

Guest
reply icon Replying to comment of Guest-2790756

I paid FedEx $80 for next-day delivery via certified check. Nissan systems were down at the time, which I understood.

The issue now is that they are not doing any registrations — they are simply supposed to mail me the title so I can register the car myself and pay the sales tax.(and they re here near me in Irving, TX) My frustration comes from the fact that every day a different representative tells me something new. I just need the title mailed to me before November 25, as I m leaving the state and the mixed information is causing unnecessary delays.

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Guy Rolland L
Guy Rolland L map-marker Montreal, Quebec

Bet365 - J’ai sollicite le déblocage de mon compte, car mon compte a été bloqué

Bonjour,

Alors que jétais en déplacement, jai tenté deffectuer une mise en sélectionnant les équipes de mon choix. Toutefois, au moment douvrir lapplication, jai constaté que mon compte avait été bloqué et que je ny avais plus accès.

Jignore les motifs ayant conduit à cette suspension. Je vous serais reconnaissant de bien vouloir mindiquer la raison de ce blocage et, si possible, de procéder au rétablissement de mon compte.

Je vous remercie par avance de votre aide ainsi que de votre compréhension.

Si tu souhaites une version encore plus formelle ou adaptée à un service client précis, je peux lajuster.

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Mike S Jxz
Mike S Jxz

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Verified Reviewer
| map-marker Sioux Falls, South Dakota

TracFone - Very bad service, disconnected my number, Cant't reconnect.

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The phone line stopped working, I had service for another 2 years, The first customer service could not reach the higher level to find out why the number was restricted. so she canceled my line, and added a new line without authorization and said will setup a new line and restore everything in 24-72 hours, after 72 hours, nothing changed, so I called again, another agent did the same thing again, same result, tried to connect to higher level support for 1 hour on hold, and he couldn't, He again said 24 to 72 hours, I still do not have my original number, and never heard back, Lies Lies Lies, should a class action lawsuit.

View full review
Loss:
$21
Cons:
  • Bad service

Preferred solution: Apology

User's recommendation: DO NOT USE TRACFONE

Nicole T Hsf
Nicole T Hsf

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Verified Reviewer
| map-marker Richmond, Virginia

Groupon - Craigs Moving Services robbed me!

Groupon - Craigs Moving Services robbed me!

No one. I mean NO ONE.

Please don't use Craigs Moving Services. They are awful. The more I go through my things, I'm finding a lot of broken items. They broke my daughter's vanity and almost dropped her TV.

First of all, Craig will talk you into buying from him and not Groupon.

Secondly once you buy, he calls you back with a list of prices to even begin so your not getting a deal.

They were 2 hours late. When they arrived, it was a haul and the men walked very slow so time would add up. What took them 5 hours could've taken my husband and I 3 hours. The worst.

Craig sat on his fat button and watched them young boys pack and unpack the truck twice. They left my daughters wheel chairs and all my plants.

This was the worst move due to the unprofessional Owner and Staff.

We ended up paying this guy $500 before he left because he had additional pricing due to him adding a third person. We paid for 2 people. So all together it was 4 of them and it was 5 hours long.

Slow walking and talking.

The picture attached shows no mirror on the back and a missing shelf due to them breaking it off.

No one buy this groupon.

Craigs Moving services. The worst

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User's recommendation: Use the yellow pages.

William C Azk
William C Azk

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Verified Reviewer
| map-marker Houston, Texas

Golden Corral - Customer vs Agressive Manager

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Golden Corral #944

20170 N. Freeway

Spring, TX 77373

Restaurant visit 11-16-2025

Golden Corral provides a meeting area for my father's High School Class of 1957, approximately 20 people every third Monday of the month.

I am 68, and my father is 86 years old. My father had a late breakfast, and I chose not to eat for health reasons. We got our drinks and prepared to pay, but the cashier was persistent that we had to pay for the buffet to enter. I stated that they sell drinks and that we were going to pay and attend the meeting. Out of the office came the manager, who insisted that we pay for the buffet. I indicated that we had our drinks and offered to pay; however, he persisted in front of many other patrons that we pay for the buffet. I handed him

$5.00 for the drinks. I told him we were going to sit with our group and that he should call the police and have me removed for trespassing. As we walked to the meeting area, he stated that he would do just that. We were there for approximately 45 minutes. No police arrived, and we did not see the manager again. We left. I can't believe you would sell drinks and also force any person to pay for the buffet. If no attention to this negative business practice is addressed, I will post this statement on every Golden Corral advertisement on social media or any other broadcast media. My father and I will continue to attend this monthly meeting as long as the seniors can continue. If you choose not to file trespassing charges, then maybe you should consider hiring bouncers to have us thrown out.

Seriously

William A. Campbell

2418 3rd St

Huffman, TX 77336

713-705-****

allenssausage@***.com

View full review
Pros:
  • Good selection of foods
Cons:
  • Manager demands buffet purchase not just drinks

Preferred solution: Management policies noted that not everyone wants to have buffet but may want to purchase a drink and sit with there family and friends.

User's recommendation: Voice your negative experiences to corporate.

3 comments
Yamilett Nam

They threatened to call the police on you because you chose to act smart and run your mouth off.

Guest

Idiot... What a fool you are.

Only and old and entitled fool would be upset because a business enforced their rules that say that you can't sit around nursing a drink. They do not make money off of you and you are taking up space. Another sign that you're an idiot is the way that you padded your complain with irrelevant information such as your age, your pop's age etc. No One CARES.

But the ultimate fail is positing your name, address and partial phone number on a PUBLIC site that has NOTHING to do with this or any other firm. You may want to reach out to Google and have them blur the image of your little hovel as anyone can now go an look it up. Also, you may want to establish credit freezes as you gave out enough information to lift your ID. And while you're at it, freeze your social media.

All of this because someone told you NO. How lame.

Guest
reply icon Replying to comment of Guest-2790657

Agree 100%. I see your “fool” and “ no one cares” and raise you to how utterly ridiculous OP’s whine is.

For ONE day a month, DON’T have dad eat a “late” breakfast and OP needs to balance Sunday/Tuesday meal choices to ensure being able to eat with the group on Monday. It’s so unsettling and awkward to have a group meal, especially at a buffet, and have someone not eat.

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Donnabelle Uvg
Donnabelle Uvg

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Verified Reviewer
| map-marker Harrogate, North Yorkshire

Mr Vegas Casino - Money can't withdraw

Ive been trying to withdraw money for the past 5 days. It is saying that I need to a verify a bank which I have done numerous times and the bank theyre asking for I do not have a card number or cant access it as it is just a savers on my account and I never use that.

The only reason I used that is cause I had a money to deposit in. Now I cant get it out to my normal account to withdraw. They wont let me withdraw to another account. All the information Ive gave them shows Ive deposited and withdrew from the account and still nothing.

It is getting annoying now as they had no bother taking my money but wont let me withdraw it to my prefer account. I would really really appreciate if this gets sorted today.

Because I wont stop hounding till its in my bank account Ive been waiting a long time for my money I should be able to withdraw it. Thankyou.

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YOUSSEF S Onr
YOUSSEF S Onr

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Verified Reviewer
| map-marker Doha, Baladiyat Ad Dawhah

Udimi - The Worst Customer Service Experience by Maria B

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Udimi - The Worst Customer Service Experience by Maria B

I received the worst customer service ever. As a first-time user, I tried to buy a Solo Ad, but for some reason, it wouldn't accept my credit card for payment.

I contacted customer service for help, and for no known reason, my account was set to limited, and then the customer service rep decided to just block me from asking for help. Is this how you treat your customers?

I received the worst customer service ever. As a first-time user, I tried to buy a Solo Ad, but for some reason, it wouldn't accept my credit card for payment.

I contacted customer service for help, and for no known reason, my account was set to limited, and then the customer service rep decided to just block me from asking for help. Is this how you treat your customers?

View full review

Preferred solution: I need to be able to use the service and I expect top notch customer service.

Angelo C Wsw
Angelo C Wsw

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Verified Reviewer
| map-marker Lisbon, Lisbon

Costa Cruises - Costa Toscana - poor service, hygiene concerns, lack of basic respect and zero follow-up from costa

I sailed on Costa Toscana in November 2025 and had an incident at the LOliveto restaurant (Deck 5) that completely changed my view of Costa - and the way Costa handled my complaint afterwards was even worse.

During the afternoon snack service at around 5:13 pm, a waiter (identified to me as Roy Pradip) came to our table, said only dinner is next and removed the plate directly from in front of my girlfriend while she was still eating. No may I?, no check that she was finished, and no basic courtesy.

He then did essentially the same thing to at least five other nearby guests who were also still finishing their food.

People were clearly shocked and uncomfortable. When I asked for his name to report the matter, he left the area immediately, which only made the whole interaction feel more disrespectful.

Shortly after, the supervisor (Marisa Salangsang) came to the table and said something along the lines of: Good afternoon, we will have dinner soon and we need to prepare for it so I would appreciate your understanding. While that sounded more polite, it did not address the core problem: plates were being cleared from guests who were still eating, with no proper communication and no apology for the way it was done.

Unfortunately, this was not an isolated episode. Over the course of the cruise, I observed:

Staff not yielding or giving way to guests in corridors

Crew speaking and even cursing next to guests

Dirty tables left uncleared for long periods

Silverware being set directly on uncleared, soiled surfaces, which is simply unhygienic

A so-called main course of five shrimps that were clearly old and completely mashed inside, which raises basic questions about food quality and handling

This is not the service level Costa advertises and not what I expect from a ship with Costa Toscanas profile.

What makes all of this even more disappointing is my background: my father worked as a Hotel Director with Costa for over a decade.

I grew up seeing what good Costa service looks like: guest-first attitude, clean and well-managed dining rooms, and professional staff. What I experienced on this cruise was the exact opposite of those standards.

How Costa handled my complaint (or didnt)

I did not just complain casually at the table. I submitted a formal written complaint while onboard, with:

The exact time and location (LOliveto, approx. 17:13)

The names of the waiter and supervisor

A detailed description of the service, hygiene and food quality issues

A clear list of requested corrective actions (coaching, hygiene review, quality audit, etc.)

After the cruise, I followed Costas own instructions and emailed multiple official Costa addresses.

The only responses I received were:

A request for my booking number, which I provided.

A request to send the same complaint again to another email address but for Portugal.

I complied. After that:

No case ID

No apology

No explanation of corrective measures

No timeline, no follow-up, no acknowledgement of the seriousness of the incident

In other words, as of writing this review, Costa has not properly responded to a detailed, formal complaint about service, hygiene and food quality on Costa Toscana.

Conclusion

Between:

Plates being taken away from guests who were still eating

Repeated lapses in courtesy and hygiene in a main dining room

A shrimp main course that should never have left the kitchen

And Costas complete lack of meaningful follow-up after a formal complaint

I cannot recommend Costa Toscana or Costa Cruises to anyone who expects basic respect, cleanliness and professional service.

I am sharing this so future guests know what actually happened, and so Costa understands that ignoring complaints is also a decision - and it speaks as loudly as the incident itself.

View full review
Cons:
  • Rude staff
  • Lack of hygiene
  • Lack of entertainment

Preferred solution: Apology

User's recommendation: AVOID!!!!!!!

Euphemia Dqc
Euphemia Dqc

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Verified Reviewer
| map-marker Salt Lake City, Utah

Grifols Plasma - Stupidity

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They have an online scheduling system that apparently either doesn't track or the employees on site simply choose to ignore unfamiliar faces.

I waited respectfully for one hour before asking what gives. She stated that I had to fill out some on boarding paperwork but there wasn't anywhere on the website for that.

Then of course she asked for ID and such.

Which I would have had if there had been any indication given to me whatsoever before I "scheduled my appointment" on THEIR website...

Of course after everything I go in a month later [had been busy] and brought the required documents but they still treated me like I was a major inconvenience and stated my veins were too small..

If I can get treated at the ER and have medicine injected in my veins whilst passing out, then Grifols staff should be able to do their job and get my blood!

I suspect there's a lot of favoritism at my local center. I just wish they weren't the only one in town I can't afford gas money to travel to another place...

View full review
2 comments
Guest

Liar. If you researched and knew the onboarding wasn’t on the website (it’s not), you would have seen the very LARGE 4-line list of “donation requirements” on the homepage. Line 4 being the documentation requirements.

Guest

The stupidity wasn’t on Grifol’s part.

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Jerlene Yip
Jerlene Yip map-marker Atlanta, Georgia

Texas Roadhouse - Total Disaster

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I wrote corporate and was blown off so now i'm just going to post publicly.

Good day I wanted to write you and hopefully get this off my chest so I can get this behind me. Texas Roadhouse is a big thing for us and a tradition for my daughter.

We dont go out very often because we are missionaries. Our disposable income is much lower than most families. On my daughters birthday every year this is the one thing that she chooses every year. This year was the big sixteen.

A milestone for her and she was so excited to do her annual pilgrimage to the Texas Roadhouse. We planned the day around when you opened, and we thought we would go from there. We thought we would get there early seeing as it was on a Sunday, and we knew it would be packed later in the day.

We arrived just after 3 pm and were seated in under a minute. The section we were sat in was empty, but over the next 10 to 15 minutes all the tables were full.

Our waitress was pleasant. We ordered a cactus blossom, our drinks and ordered our food. This is where the day went from a great day to the lore of nightmares that you share on worst dining experiences of all time.

We waited for our food just enjoying the day with our daughter and her friend. The wait was long, but we expected that.

Then the people that came in well after us get their food and it looks like you would expect it, hot and looking like every time we have been there in the past. Then about 15 minutes after that while all of the tables around us had already received their food. A lone plate shows up a Dallas Filet that was supposed to be medium rare. You know when a steak shows up and it is sizzling or looks edible, and then there is when you bring leftovers home, and the next day you take it out of the fridge, and it has that dull look from being cold.

Well, that is how this looks. This showed up for my daughter's friend. Not the whole meal, just a steak that looked dead. They wanted to wait for the rest of our food to be brought out before starting to eat.

Not our waitress but another lady brought it and said the rest would be out shortly. Our waitress shows up a couple minutes later and asks how our meal went because we only had one plate on the table. We said we never got it. The table around us were now getting their to go boxes.

She said she was going to fix it right now. True to her words, five minutes later she comes back with our food and my heart sank. My daughter who order her Dallas Filet also and my sirloin came and they all looked cold and dead. I asked my daughter's friend to cut his steak open.

The medium rare one. It was dark brown, beyond well done. I asked my daughter to cut hers open who ordered medium like myself. It was dead, you folks serve big serrated sharp knives, and she was sawing through it like cordwood.

Our waitress was like I'll fix this ill fix this, you cant eat those. Do you want to cut yours open? I told her at this point I'm afraid to. Trying to be lighthearted about it.

It was so overcooked and cold too. Just like everything else that came out. She said she would go fix it right now. My daughter was left to her mashed potatoes and her cheese fries.

Again, when you bring leftovers home and then open them the next day and microwave or throw them in the heater. This is what her fries were like. She was going to have to cut them cold fries up to get them apart. She ate her mashed potatoes.

About 45 minutes later a guy shows up with a single steak and says it's a refill, we explained what happened and he looked confused and left with the steak. A guy in red shirt comes up and asks how are meal was and I explained how we still haven't even got our steaks yet with the rest of the story. Our waitress comes back and asks how our new steaks were. Where I had to tell her, they never came.

10 minutes later a sirloin came out, I started to give it to my daughter who an hour and a half into this was no longer even hungry. Trying to keep tears out of her eyes. Then I remember that I had the sirloin, and she had the Dallas Filet. The super-duper expensive Dallas Filet.

I took my steak and ate it while trying not to have my head pop off. My blood pressure was through the roof at this point. My sweet sixteen still hasnt got her one thing she asked for her birthday. Her Dallas Filet.

A few minutes later red shirt guy pops up with a steak, and says I got a sirloin here. I tell him it was supposed to be a Dallas filet. Just give it to her because we are just going to leave. We give up we cant go on like this.

He sets the sirloin down and leaves. My daughter cuts her well done sirloin steak open, not the medium Dallas Filet she ordered, and we just pay the bill and leave. So, my daughter's birthday which I told them, and they do the song every year never happened and her entire meal for the night was a few pieces of cactus blossom and a small, mashed potatoes.

I'm going to have to surmise that what happened was our order was filled like it should have been and never brought to our table for another 45 minutes in the beginning because all of our food was cold and rubbery, and thats before everything else went so terribly wrong.

Im sure my grammar and some of my writing is barely coherent but as I am writing to you this the next morning my blood pressure while writing this is back up. This failed to live up to the minimal standard of any restaurant.

I'm 55 and by far this takes the cake on the absolute worst dining experience of my life and to top it off it was my child's 16h birthday. It was a huge day for us, and now it will be a story we tell for generations.

Signed

Beyond disappointed

Wayne De Long

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User's recommendation: Hopefully they fix the problem

KEMISOLAJOY I
KEMISOLAJOY I

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Cifas - Declined of Bank account

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