Browse Reviews and Complaints
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Verified Buyer | Citrusdal, Western CapeMakro SA - Disgusted as first time buyer
MAK804****
my card number is 7415****.I have ordered the non alcoholic beer lager that was as advertised on your website and there is stock available.payment was done on Sunday.will attached pics of payment.This morning received sms and mail said order was cancelled.No stock and money will be Eft.Bad Service very disgusting in this shop.Futher more see reimbursement will R98 but I paid R148 with delivery cost.What amount will I be paid Back.Dont post there is stock and next there is none and this special is running till end of November 2024.Why can my order be on a backlogged and just send when there is stock.I have logged a complain but using the Whatsapp number of Makro seems am being ignored.Logged ref number is #458****
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Verified Reviewer | Blue Ridge, GeorgiaBlue by ADT - Double billed for 27 months
ADT Blue has been charging my account monthly after I had my professionally installed service when I relocated to a new address. I was unable to install the ADT Blue equipment I purchased prior to moving.
After surviving a major surgery, I contacted ADT Blue to install the system and was informed I had to do it myself. I told them it was impossible for me to do the install, as I had recently had surgery and was physically unable. ADT Blue provided me with the ADT tech to do the professional install. I cancelled ADT Blue and started the new professional ADT.
I inadvertently provided a different account number for billing and did not realize ADT Blue never stopped billing me. I contacted ADT and they provided me with the first case number and was told my refund would take 4-6 weeks. 4-6 weeks later, nothing. I called back 3 more times from August to November but still no refund.
Now I am being assigned another case number. I am a senior citizen and feel like I am getting the run around. They owe me $1,426.14. Please help!
This is not right at all. Do I need to go to the news media, YouTube, BBB, or hire an attorney?
I am not going to let this matter go! I'm tired of being taken advantage of.
Preferred solution: Full refund
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Verified Reviewer | American, OhioAspen Dental is Very Bad!!!
The Aspen Dental on 135th Street and Alden in Olathe, Kansas is very bad. The lady dentist there is very bad and not nice.
They hurt me very badly and when I told the dentist she was hurting me, she didn't care and said that I was okay and I didn't need any medicine. She had messed up my crown and it was sticking up very high. So, I went back a couple of hours later and she just started cutting the top of my temporary crown off with some kind of mechanical device. I told her she was hurting me doing this without medicine, and she just said it didn't hurt and it was okay.
I said that it hurt, and had my left hand up telling her it hurt but she didn't care.
I told them I'm not going back there again and that I'm going to a different dentist. They are terrible and did a very bad job.
- Are terrible
Preferred solution: Nothing!
User's recommendation: Don’t go to Aspen Dental or that Dentist lady!!!
FedEx - No human contact option when they lose critical meds
I was having meds delivered from out-of-state 2 day air- they never arrived and on 3rd day I tried calling Fedx. What a nightmare- it's ALL ARTIFICIAL INTELLIGENCE and a real low budget type of AI.
NO way to get hold of a human. Then the AI lied ( obviously incompetent IT *** set that up by design ) telling me the package was on my front porch - which it was not. The shipper finally got thru to a Fed x rep who stated that it was still sitting in a warehouse in Colorado. I live in Illinois.
Finally got it 1 week later with no apology or explanation. Got charged full price. Fedx used rto be the gold standard for shipping.
Not any more. Just another *** corrupt company with zero regard for customers.
User's recommendation: DON'T USE FEDX EVER
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Verified ReviewerCarla Car Rental - They stole my deposit when I couldn't rent they told me they cannot refund me my deposit that's againt the law
I went to the app to rent a car. The first thing I did was choose a pickup location in the Carson Gardena area.
However, when I arrived, the location was actually at LAX, off of Century, which is in Los Angeles, 12 miles away from Gardena and Carson. When using the app, I was able to purchase insurance for my rental. Upon arriving at the economy car rental location, no one answered the phone or returned voicemail messages. They informed me that I needed my own personal insurance, despite not owning any.
When I tried to give them my debit card, they said I needed $700 for a deposit, which I did not have. Therefore, I believe I deserve to get my money back. Despite not being able to rent the car, I did not cancel. I was there early for my appointment, which was at 2:00 PM, as I arrived at 1:30 PM.
By the time the rental company informed me at 1:30 PM that I couldn't rent the car, it wasn't even 2:00 PM yet. So, I need my money back.
- Refuse to refund money
Preferred solution: Full refund
User's recommendation: Do not rent here they do not answer they communicate through emails which they will respond in 2 days do not rent from here
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Verified Reviewer | Ruston, LouisianaLynx Services - Terrible company
They could do everything better in my opinion.
All they care about is using auto glass companies to get more money without having to do the work and insurance company's use them to have someone to blame when stuff isn't getting paid, etc.
Not only do we have an agreed pricing structure, but we cannot do anything the way we want to without getting their approval and making sure they will actually pay for it, so that turns a 1 day job into a 3 day job . What is the point of having your own company when other company's are forcing you to do stuff a certain way to even get paid or get customers cause you know everyone wants to use insurance if they pay for it.
We all know that Aftermarket is not perfect all the time, but if it has issues and problems pop up regarding the camera safety system, we should not have to pay for that and the dealer glass when y'all will not even pay for OEM in the first place without us trying to use aftermarket first. Cant use/get moldings, clips, or ANYTHING without us having to pay for it, make the customer pay for it, or stay on the phone for hours and most likely still not get it approved. You will most likely have to make 20 phone calls about 1 job and dig through emails to find nothing. Fix 1 issue and 3 more pop up and so on.
It is ridiculous and sad to say that us auto company's have to deal with this clown operation.
So much more i could write about this company (if you can even call them that) & also Safelite. No wonder they came out with their own auto company, now they can rip customers off that know nothing about this type of work.
User's recommendation: STAY AS FAR AWAY AS YOU CAN
LR PRICE PUBLICATIONS - Promise of book deal….. didn’t deliver
Not only have they taken my money, but also, stolen my dream of having my book published.
They agreed to publish between nine months and one year.
I emailed them once every four to six week hows progress I would ask. Everything is going smoothly they would reply.
And your book has our priority now
When I asked for a sample of the illustrations they were doing, and an example of edited text. Guess what. No reply I asked again. No reply.
Alarm bells started to ring so I checked out various consumer sites and reviews of L R Price Publications other authors taken in .
I remember when I first had my book accepted for publication.
We had lost Mum.
She was truly a wordsmith and I naturally thought I had inherited this talent from her, and that she would be so proud.
I feel devastated, that not only are my literary talents questionable because they only accepted my manuscript for their own ends. But my Mum would be horrified, at this outcome.
I will seek justice for this.
User's recommendation: Don’t entertain.
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Verified Reviewer | Zaragoza, SaragossaFloraQueen - ESTAFA NO COMPREN
Son una estafa total, mi madre me ha hecho un regalo por este medio y por no poner una letra en la dirección no llegaron y el servicio de paquetería nunca me llamó ni timbró, sólo dijeron que llegaron y ya está pero nunca recibí una llamada. Era una sorpresa para mí, normal que no sabría que iba a llegar algo, pero el dia que hicieron la entrega nadie me llamó ni me timbró porque yo estuve ahi.
Acudí al servicio al cliente e inmediatamente me dijeron no reembolsos ni reenvíos ni siquiera me dieron una solución o me hicieron más preguntas. Robaron el dinero de mi madre y además ni me dijeron donde podía ir yo a recoger el paquete. Sólo me dijeron lo mencionado y ya está. Cero resolutivos, cero importancia al cliente.
Lo mejor siempre para la empresa, no pidan por ahí. Pobre mi madre que vive en otro país y quiso hacer algo lindo por mí y le robaron su dinero. Ademas la paquetería terrible, la mas economica y cero resolutiva que quieren contratar. Todo sea para gastar el menos dinero y robárselo a la gente.
Quiero mi reenvío o reembolso.
Yo estaba abierta a irlo a recoger en cualquier oficina pero ni esa opción me dieron. Qué sinvergüenzas.
User's recommendation: 0000000%
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Verified ReviewerFacebook - I cannot get into my account
I have been trying to access my account for months now and I cannot log in. I get error messages, or it will say, 'Sorry, something went wrong,' etc.
I have tried resetting my password, but it then says something went wrong. When I try to login with an older password, it tells me it is old, and to reset it. I try to enter the code, and then I get the error message again. On my phone, in the app, when I try, I get a connection error - but I can sign in on other people's accounts, just not mine.
Please, please help me.
It has asked me to put new email addresses in to send me a code for recovery, but I have now entered all of my emails and I do not have any more. Nor do I know how to unregister them.
I just need to get back on Facebook, please. I am a teacher and use it a lot!
Preferred solution: I just want to get into my account
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Verified Reviewer | San Angelo, TexasGreen Dot Corporation - This bank refused to turn Apple cash on over one dispute in 20 yrs and they locked me out causing so much drama and money I’ll never get back that my apt was broken into
Green Dot Beach shut my account down and I have bought with them for bucks and months all because my apartment got broken into and I have been calling Apple since June and telling them look I read it to a fish scheme. Somethings going on and my apartment got broken into I disputed one thing in 20 years of having Apple And they locked down my account.
They lied they discriminated they risk my life. They risk my childs life *** assault of viper and we are domestic abuse survivors. They did not care. They lack respect they do things out of vengeance they verified my ID, but 32 phone calls different stories.
Shame on you left me with no electric and I have to have a sleep apnea machine.
I can die in my sleep. They told me if I did to call 911.
User's recommendation: Whatever you do, don’t dispute a thing
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Verified Buyer | Los Angeles, CaliforniaEl Pollo Loco - Not happy
This is the 3 day I came to this location I get the same thing for me and my kid we get the 3 pc breast and wing, and we substitute the wing for a leg dressing on the side the first time everything was great. The second time they wanted to tell me that because I asked for the dressing on the side they would have to charge me for the dressing which doesnt make sense because I just wanted the dressing on the side I didnt want to argue so I just paid for it Im a A single mother and I love coming to pollo Loco because you guys have good prices but not when you pick and choose when you guys want to charge extra for something I have already paid for now today is the third day everythng I told the lady that was taking my order didnt care but was just more worried about me paying for the dressing on the side which still I dont understand why but whatever I got home and my order was wrong and wasnt cooked and now that isnt okay I ordered the same thing 3 pc breast and wing, and we substitute the wing for a leg dressing on the side I didnt get that I have pictures to show what I got and how the chicken wasnt cooked I work at night so this is a inconvenience I did call and the lady that took my order was just rude her name was corina this isnt okay if we eat this uncooked chicken we can get really sick instead of her making a big deal about the dressing you guys should make sure the food it cooked and my order that I paid for is right I dont see where I can send pictures of my receipt and of the uncooked chicken please someone get back to me as soon as possible
Thank you
Joanna H
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Verified Reviewer | Bengaluru, KarnatakaGarena Free Fire - Sir my uid please unbanned please
My account unbanned please
Sir, my Free Fire account has been suspended. I request you to unsuspend my ID, and I promise that I will never use a third-party app.
Dear Garena Customer Care Officer
5.0
Sir, my Free Fire account has been suspended.
I request you to unsuspend my ID, and I promise that I will never use a third-party app.
Dear Garena Customer Care Officer, I respectfully implore you to note that my account has been suspended.
There are no hacks in use on my account.
Now, I greatly desire to unsuspend my account. I pray and hope that you would kindly help me regain access to my account and play in it like the 'Golden Days' of the past.
I respectfully request that you please return my account and help me unban it.
Please, I implore you.
My UID is 239494****
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Verified ReviewerUbisoft - I Feel swindled
I bought Skull and Bones Deluxe Edition on the 2nd of November, because it was 60% off as was the Standard Edition, the Premium Edition was not reduced. So I decided to purchase the Deluxe Edition.
However, 3 days later, on the 5th of November, the Premium Edition was discounted 60% off and thus is not much higher than the price I paid for the Deluxe. Had this been a local store rather than online digital product, needless to say, I could have returned such an item and had it exchanged and paid the difference. I can't see why I couldn't get a refund OR store credit in order to purchase the Premium Edition instead. I tried to address this matter with customer service via a ticket on the website only to be repeatedly told about refund policies, since I obviously played for more than 2 hours.
I find this response ridiculous as I am certain this affects consumers rights to suddenly change offers for the same game, even if it is a different edition, within 3 days of purchase. I've been trying to reach out to admins on Discord only to get a similar response and struggling to contact customer support via a phone number provided on this site for UK costumers.
- Mostly aaa games
- Recent games overpriced and not good value for money
- Poor customer service
Preferred solution: The opportunity to upgrade my game from Deluxe to Premium without paying full price for the Premium addition, applying the value of the Deluxe minus 60%, as this is the price I paid for.
User's recommendation: Purchase through Steam or any other 3rd party company. Do not purchase directly with Ubisoft for their games. That way you may actually get a better service for the money you spent.
Blue Haven Pools - Disappointed and Furious
We started the process in June - sales rep was FANTASTIC which is why we went ahead and went with them (despite being told to go with another company by several people). From the beginning it has been us the consumer having to follow up and see what was happening, when things would be done, pointing out errors even the billing has been frustrating as every invoice we pay we have to send multiple times the proof when receive a new invoice.
As of this point we STILL do not have a finished product despite them wanting us to sign off on it - we are missing parts to our fire pit as well as our heater doesnt work for pool or spa- they are trying to blame on our gas guy (thats another thorn in my side that a large pool company doesnt have their own electric and gas contractors to use and the customer has to find one and explain to them what needs to be done. Thankfully our gas and electric were great but since heater isnt working Blue Haven trying to put blame on them- had them out again and they reaffirmed work they did was correct we also had the inspector out to look and see if he saw something and he confirmed all was correct.
We are now having to almost fight with them to get the supplier of the heater company out to replace. We also have had our fence ruined and our yard DESTROYED ( were told it was normal wear and tear for a build) I call BS on that as if it was a summer yard you would not be parking trucks, backhoes and leaving all your pallets and equipment on yard - I would never recommend this company to anyone!!!
User's recommendation: Use another company
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Verified ReviewerShein Netherlands - Complaint! No refund for returned packages!
I've sent back two return packages with a total amount of almost 250 euros. It's been more than 4 weeks and I still haven't received a refund for the items, so something is definitely wrong.
JVGL062819****136857****
Normally, it takes about one week for a package to arrive at their warehouse and for me to get the refund.
I've contacted the customer service on the website, social media, and through email. I requested to start an investigation at DHL for the lost packages and asked for a refund because I've provided proof of sending. (They mention on the website in the policy that this should be enough to get a refund). Well, I get the same nonsensical response every time, and they ignore my request for an investigation or refund.
Now, they even close my contact tickets on the website before I even got a response. So, it seems like I'm kind of blocked. It's ridiculous! I'm a good customer who spends a lot every month.
You cannot treat good customers like this! This is stealing!
I've paid for items I don't have! This is criminal.
- Good products but no customer service
Preferred solution: Full refund
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Verified Reviewer | Aventura, FloridaI got screwed by Longines! DO not buy the brand!
On 10/26/2024 6pm, I purchased a Master Collection moon phase watch for $4,100 in Aventura Mall, Miami, FL. It instantly lost 3 minutes per day.
By Tuesday it lost 9 minutes. On Wednesday morning it displayed 8.09 am (ET) and appeared to have stopped. This was 4 days after the purchase!
I went back to the store, and asked for a return because the watch was clearly broken before I even purchased it. I really expected they would take it back as any upstanding company would do.
The store manager Miriam refused and claimed that it can be repaired or "maybe" replaced.
I pointed out that it would be the right thing to take it back as I lost trust in the brand and quality of the watch. The company should demonstrate that it stands behind its brand.
The store manager referred to "policy", hiding behind it.
Basically, greed was more important than customer satisfaction. It is obvious that the company Longines is totally fine with selling malfunctioning watches and collecting thousands of dollars without showing any responsibility.
I accepted the offer to replace thew watch under protest yesterday.
I fear that the watch will stop working as the other did before after a few days. Other posts I found online on reddit and more show similar failures, this tells me mine is not a one-off as claimed by the store manager.
Again, DO NO BUY Longines!!!
Save the money and headache.
I lost trust, and I feel cheated. Do not fall into the same trap!
- Moonphase looked nice
- Longines does not stand behind brand
Preferred solution: Full refund
User's recommendation: I got screwed by Longines! DO not buy the brand!
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Verified ReviewerGreen Dot Corporation - Lawsuit
I suggest you get serious because I have 32 phone calls recorded where my civil rights and my children's rights were violated. My disability advocate and attorney even spoke to Apple Cash. I hope the $74 you kept from me wasn't worth it. You refused to care that you put our lives in danger, and these calls the public is about to hear are not only shocking but show a blatant disregard for human life and people with disabilities. One person says one thing, another person says another, and it's turned into discrimination.
I have included just a few screenshots - I have 67 calls recorded, 33 of which are directed at your bank and they all tell different stories. You suspended an account that was in my name. Apple Cash told me to create a new account, but then if I didn't send them my ID, they suspended my new one. Every call tells a different story. In my 20 years of banking with you, I have never disputed anything, and yet, you kept the money anyway. I presented my ID to your bank and your company will be facing a lawsuit. All I asked was to please not force me to use my last name and to let my father in Detroit send me money for my electricity. You left me without help, knowing I'm disabled. One bank manager allegedly refused and told me I would never get to use Apple Cash.
Furthermore, they told my disability advocate that my middle name was listed and I would never be allowed an Apple Cash account. They knew that my house had been broken into. A lawyer, my husband's best friend who is also a lawyer, and his judge father were there with my disability advocate. We called many times and each time, they gave different reasons.
It's turned into a discrimination and a civil rights case. I should not, I repeat, should not lose all that money from this account when I've been with Apple for 20 years. I disputed only one thing and you didn't even give it back. Your people knew I was a rape victim. My ID has my name, Amber Dean. My other account carries my married name, Amber Beta. My husband recently passed away and my daughter just died three months ago. Furthermore, you've endangered our lives over a measly $70, and I have every story recorded.
My attorney advised me to stop dealing with you, but you've made it impossible for me to even get refunds due to what you've done to me. I told him not to even dispute it if I needed another ID because my house got broken into. I've lost my vehicle. I've lost hundreds and thousands of dollars in my Numer bank account. That's not all - like I said, I have 67 calls and 32 of your bank all telling different stories where they admitted they saw my ID.
But because I reprimanded an employee, and my name is listed as Dean, she insisted that my ID was blurry and damaged. Then another call, this woman told me that I didn't even submit it, which is contrary to the previous story.
This is my last attempt, and it's only because I love Apple and I've been with them for 20 years. I had an account with Amber HS 26@***.com. I got that when Apple came out and I've spent thousands of dollars over the years. I never said a word when I got locked out, but you insisted I must call an ambulance if I quit breathing in my sleep because I'm disabled.
All I wanted was for my Apple ID and my Apple Cash to be turned back on so I could use my apps. Your actions have disrupted my life. This disregard for my safety has jeopardized not only me but also my son. All these instances demonstrate a blatant disregard for life.
- Dad can sen money
- Lies hateful retaliation discriminate
Preferred solution: Unlock my acct all I want don’t risk people lives
User's recommendation: Listen to people and don’t violate their civil rights or risk their life and their child’s as well as lie
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Verified Reviewer | Melbourne, FloridaService Experts - Substandard parts/equipment
New A/C system installed. Not cooling off.
Technician said at 11pm condensor switch was bad. Didnt have switch on hand. Had to wait till morning for another technician to come by and said it was the compressor. So he said they are going to install new unit.
Then he left to go to his next appointment. He wasnt sure what time or who was coming back. I too have appointments today but they seem uninterested in my inconvenience they are putting on me. Been with this company for over twenty years and treated this way.
Had three A/C systems installed over the years. Very unacceptable and will be looking for a future A/C company where they put their customers first.
Sincerely
Brenda Osborne
User's recommendation: Check out other companies and reviews.
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Verified ReviewerJet2holidays - Discretionary refund
Good afternoon, I am emailing you after having contacted the call centre regarding a flight booked in error by my young daughter. I only realised she had booked a flight when I received a confirmation email!
As she is too young to even travel by herself, I asked the call centre if there was any hope of some type of refund in this situation. Card details were stored on my phone as is my address which is why she was able to book via a site her friends were chatting about, travel link I believe. As it does say on the Jet2 website for booking errors, you may consider in some circumstances offering some kind of refund as long as you were to contact the call centre within 24 hours of the error. I called within 10 minutes after receiving the booking email and finding the call centre number from overseas numbers.
I would be most grateful if you could offer even a partial refund for this flight ref 3SZP8M, booked under passenger Erin Anderson.
We live in Malta, I'm a single mother, the wage is low, and the living cost is high, I will struggle to lose this much money. I do realize the situation is not of your making, but I appeal to your company for any help with this you can offer with a discretionary refund of some sort.
Kind regards,
Fiona Anderson.
- Easy to use and book
- Refund policy in odd situation
Preferred solution: Full refund
User's recommendation: Call centre staff answer calls quickly. Hopefully they may have a good bit of sympathy in this situation!
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Verified Reviewer | Bangkok, BangkokGo Voyages - Refund
Hello,
I ask for a complete refund for the flight from Miami to Paramaribo because it was announced at 16:00 on my reservation number 187********, whereas the departure was actually at 14:20. So, I missed that flight because my first plane arrived in Miami from Mexico at 13:30. It was impossible for me to make that flight. This mistake is still present on my reservation.
Furthermore, I didn't receive any email or message 24 hours prior to inform me about any changes in the time of departure.
Then, I had taken insurance in case of cancellation or change in time of departure, which was 14:00 instead of 14:20.
To conclude, I missed two working days and had to pay for a hotel and food in Miami.
Thanks for your understanding and for doing what is right. Mickael Dorr. 21/08/1998. Reservation number: 187********. Paid: 833.07.
Preferred solution: Full refund
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