Joanne O Avn
Joanne O Avn

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Modo - I cannot login

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I have signed up using my email (joanneoteri@***.com) And using my phone number and my password. But I keep getting the message saying my phone number is being used by another player.

I have screenshots,yet even asking for assistance with modo, I still get the same results. This has been going on now for months. Is there anyone that can help me fix this?

I have sent in several times to continually get a response to either get a response to send in for a new password or to signup and then I get that message of another user is using my phone number. Im now getting over stressed because of the phone num

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Preferred solution: Ability to login. I thought this was modo help but it is the review page. So I guess OR hope someone from modo will respond via email or phone number

Thembelihle M Arf
Thembelihle M Arf

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| map-marker Johannesburg, Gauteng

Takealot - Return declined

Takealot - Return declined
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Takealot - Return declined - Image 3

Good day

I bought a laptop proline at Takealot it was delivered last Friday, I came back from work opened the package took out the laptop n opened it.i was not happy with the size , is too small compared to the money I paid . And I have one same size for my son bought it R3000 last year , seeing the price online for R4100 I assume it's bigger than the one for my son , hence I ordered only to find out it's small.

I read their return policy and logged a return ticket immediately. The package was not damaged, the laptop was not used or damaged , everything was still in order as it was delivered, Im surprised why my credit was declined. I am not happy with the product I can not keep something I won't use or not satisfied with.

The product was collected I need my cash refund. I stated the reason that it's the size I'm not happy about.

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User's recommendation: I would not recommend anyone to buy a laptop at Takealot, once they take your money they don't care is the customer is satisfied with the product. Even if u meet their return policy standard

Julie B Khe
Julie B Khe

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| map-marker Portland, Oregon

Hertz needs a class action suit filed

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Hertz, Dollar Car Rental and Thrifty Car Rental are all owned by the same corporate *** that SCAM people when renting cars BUYER BEWARE!! I will go to the ends of the Earth to make sure EVERYONE knows what a SCAM Thrifty is!!!

Upon arriving for my rental ("Manager's Special"), the attendant took my credit card and ID for a rental that I reserved, checked in via text the day prior, ALL at $169... He ('Jay' at Portland Airport) handed me back my card and a receipt for $536. I ADDED NOTHING... He said the online reservation (THROUGH Thrifty Car Rental 's website, NO THIRD PARTY) was "just an estimate"...

So, my car went from $169 to $536??? Yup! BUYER BEWARE!!! When I questioned Jay, he became so upset, he ripped my receipt out of my hand, told me he is refusing to rent to me, and now three days later, they still have a hold on my card.

Refused to let me speak to a manager, refused to tell me a manager's name, took my name and number and said they would call me...

NOTHING. This company is nothing but CROOKS!

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Loss:
$536
Cons:
  • Charged my credit card before rental without my authorization

Preferred solution: Clear, concise pricing for customers - they should not be able to charge your credit card without consent

User's recommendation: AVOID like the PLAGUE!!

NEEL-PREET K
NEEL-PREET K

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Khanuja Law - Response to Allegations by "Mehran A Urm"

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Khanuja Law - Response to Allegations by Mehran A Urm
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"Mehran A Urm" has publicly defamed our law firm and included it on this website that is for "consumers." This website is for consumers/buyers. However, a law firm does not sell anything to anyone, we provide legal services to California injured workers.

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He is not even alleging to be a consumer or a client/former client/future client and should be removed as a user in addition to his defamatory comment about our firm. We have provided zero services to Mehran and certainly are not licensed to provide legal services to anyone out of the country.

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style="background-cHe harasses us, e-mails us, stalks us on multiple online platforms and will not leave us alone. We respectfully requested he remove his post from this consumer website and he refused to cooperate. He alleges exposing his sexuality and mental struggles.

He did reach out to us regarding this but we did not expose or involve ourselves with him. He wrote a public review about it on this website, exposing himself and his own issues and wanting to involve our law firm with it when we have nothing to do with anyone's personal life and preferences. The entire complaint does not even involve a business service, just a diary entry about personal struggles.

We have tried to stay clear of this stalker but he informed us he is adamant about keeping this review up regarding his sexuality and mental health issues and intertwining our law firm with these issues. Since he refused to comply privately, we now have to reply and address these uncomfortable issues publicly to this post he made about himself on the internet.

He needs to contact the correct business or mental hospital to address his suicide threats that he decided to discuss here involving our law firm.

Attached please find the conversations in response to his gay sexuality claims and suicide claims on this website.

Please remove this person from contacting us and defaming us through your platform, he won't leave us alone. We want to rid our hands of him since his life issues have no relation to our business AT ALL.

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This has nothing to do with our law firm. We want to be left alone once and for all. We want him to stop involving us in his life.

We are a business and he has never even hired us. We hope you can remove the unauthorized use of our firm's name off this website and remove his defamatory comment since Khanuja Law is NOT a store selling anything.

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Preferred solution: Full refund

Niama A
Niama A

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| map-marker Depew, New York

Tropical Smoothie Cafe - Remake smoothie order

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Tropical Smoothie Cafe - Remake smoothie order

Greetings, upon entering T.S. in Transit Ste 600 a worker had obviously spilled part of my smoothie(there was a spill on the floor) and she proceeded to try and wipe it off and put a lid on it (bcuz she forget the lid...her words to fellow coworker)...i politely asked for a new smoothie...both workers looked confused...i asked again...for a fresh smoothie because its obvious that it had been droped.

I did get the remake but before leaving the manager (i guess) asked "did she say why she wanted a new one"...BECAUSE YOURE TRYING TO SERVE ME A SMOOTHIE THAT HAD BEEN DROPPED BECSUSE IT DIDNT HAVE A LID.

I frequent TS very often and i dont complain about much however i thought it wouldnt be a "question" as to a customer requesting a remake of something a employee had dropped.

4900 Transit Road Ste 600

Depew NY

My order was a Island Green Smoothie place on 3/28 approx 830am for pick up paid by card ending in 9340

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Preferred solution: A little better customer service. NOT all customers are right however I seen with my own eyes that my smoothie had been spilled

User's recommendation: DOnt be afraid to ask for a remake

Anonymous
Guest-5743620

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| map-marker Riyadh, Riyadh Region

Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy Received

Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy Received
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 2
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 3
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 4

Good day!

I would like to request for full refund. Ashwin advised us that the visa conversion once you reached Australia is 482.

Hence, we signed up, and went on with the process. After paying in full amount of 18,000 AED, we learned about crucial information that Ashwin did not tell us and hid us to stop us from doubting and to proceed with the application:

1. He lied to us saying the visa will be converted from sc 600 to sc 482. Sc 500 was NEVER mentioned.

NEVER an option because I told him that I don't want sc 500.

2. He never advised us about the additional fees / costs even after asking him numerous times for us to budget and plan our finances. We only learned about the 6000 AUD that we need to pay upon arrival to Australia when it was mentioned by Mr. Abishek on 07Aug2023 during our zoom meeting.

3.

Ashwin never told us about the SHARED ACCOMMODATION. Mr. Abishek called for a zoom meeting on 07Aug2023 to tell us that it's no longer allowed hence, they don't recommend bringing a family, which is another NEW information as Ashwin clearly stated that we are paying for a family application THAT'S WHY WE SIGNED UP. Still during this meeting, SC500 was NEVER mentioned

4.

We asked for an email summarizing the changes they mentioned during the meeting. They promised they will send, but NOTHING was received.

5. 08Aug2023, Ashwin then now sent a VM saying "you will be converted to sc482 OR sc500"??? which made us furious because we felt that he intentionally hid this crucial information from us until we paid in full.

6.

There was no proper orientation with Ashwin. Whenever asked, he would say, trust the process. the processing team will explain to you...

I cannot proceed with sc500. I cannot leave my husband and my son here in Jeddah.

I cannot afford to bring both of them with me as the insurance is minimum of 17000 AUD. Even if I go alone, I wouldnt be able to save that much in 2yrs. Specially if I will be paying a tuition fee.

I DEMAND FOR A FULL REFUND. PLEASE HONOR YOUR REFUND POLICY IN YOUR WEBSITE.

CONTRACT IS CONSIDERED NULL AND VOID AS ASHWIN LIED TO US FROM THE START THAT RESULTED FOR US TO PROCEED.

I paid you 18000 AED. I never thought that it would be sc500 and I cannot afford to continue with the process. So what are you gonna do for me?

I paid you and I am not capable of continuing financially which I know from the start that's why i never planned applying for student visa.

Please refund me in full honoring your refund policy.

I would appreciate if I can talk to someone who can decide on the refund.

Thank you for understanding.

Looking forward to hearing from you.

Ms. Jardin Lindayag

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Pamela C Sxv
Pamela C Sxv

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Verified Reviewer
| map-marker Thousand Oaks, California

Dating Com - Stole funds from my debit card

Updated by user Mar 28, 2024

I tried calling to resolve this issue and the representative told me I was in contact with someone on the site which is completely untrue.

Original review Mar 28, 2024
I joined dating.com for $19.99 for one trail month. I did not understand the site and was being sent disgusting messages.

I then saw $320 in $16 pet charge. I never even used the site on the dates my bank statements showed charges. I canceled the site within two weeks of signing up. Bottom line Dating.com stole $320 dollars from me.

Now I am having to close my account and open new account at different bank. Oh by the way chase bank has gone down hill in the last year. They dont care if someone like Dating.com stole money from your account without your authorization.

BEWARE OF DATING.COM AND CHASE BANK. They are both thieves!!!
View full review
Loss:
$350
Cons:
  • Will not refund unauthorized charges
  • Make it very hard to cancel your subscription
  • Keeps charging debit card after canceling

User's recommendation: Do not give your debit card to any dating site and don’t bank with Chase Bank!!’

Antonio T Mly
Antonio T Mly

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PlayStation - Account suspended

PlayStation - Account suspended

The lady was nice took all my information even seen that the charges didn't come from any card I use to purchase items on PlayStation even she said that the situation didn't look like my fault every card I used the chargeback didn't come from my account IDK if someone else used my system and did it, or I have been hacked, but I'm Innocent an PlayStation fan will be I just hope PlayStation understands that I don't have anything to do with the situation a get my account back up a running without any problems I never had an issue like this before with PlayStation, so I hope they see that I'm a loyal an honest customer as I show below these are all the cards I ever used, and I have no chargebacks on any of them like the customer trot said my cards wasn't the one that disputed the charges and I don't know who could have done it, and I'm very disappointed, but I do have a lock on my account so only I can get into my account please PlayStation I'm begging to recover my account it's so important to me

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Preferred solution: Apology

User's recommendation: Please make sure you have a lock on your account when you purchase things cause people will do illegal things an you will have to be the one who suffer

Darrel T Xen
Darrel T Xen

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| map-marker Marion, Illinois

Hardees - Bad service same thing in a 4 month difference so it must happen everyday

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Hardees - Bad service same thing in a 4 month difference so it must happen everyday

First off 4 month ago I visited the Marion IL location at 5 am well there was no lights on even know your website send open at 4:00 so I said in the parking lot till 5:45 to wait for the lights to be turned on never did so I pulled to the drive-thru by gentleman come on took my order I pulled to the window and I told him I'd been sitting there since 5:00 but didn't think they was open cuz there was no lights on and at that time he then turn the lights on wasn't very friendly that was 4 months ago now today I get there 5:25 a.m. I wanted to order a biscuit and gravy combo same gentleman proceeded to tell me they couldn't make hash browns because they're fryers was down right there it would be another 10 minutes or so and your light chain on at this time either I told the gentleman well I'll just wait I'll drive around and I'll come back so I did I went to the other end of town come back I pull up gentleman same gentleman comes on the speaker I tell him I was the one that was just there who got told that they couldn't make potatoes right then are your fries ready to go now yes sir so I then ordered the biscuit and gravy combos like I wanted I get to the window get my food drive off make it to the stoplights at the other side of town I have no potatoes in my biscuit and gravy combo I guess it was a biscuits and gravy platter you gave me but I mean don't make no sense to me either I wouldn't have left at 5:26 this morning because the fryers were down if I didn't want potatoes try to go back pull back through order potatoes that cost me $9 I get home the potatoes or nasty because he had heated up his grace too hot and drop Frozen potatoes with him I've been a cook for a lot of years but I think you all need to get on your manager up here because that's who it is because this is a daily thing like train on and I ain't doing no work I'm very unhappy and I I want something done and manager does not give receipts both times I was through the drive-thru I use the debit card I can give you the debit card number

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Loss:
$30
Pros:
  • Have no pros
Cons:
  • For service poor management

Preferred solution: New Management

User's recommendation: Go eat somewhere else

SCARY G
SCARY G

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| map-marker Tiruchi, Tamil Nadu

Garena Free Fire - FREE FIRE ID SUSPEND

Garena Free Fire - FREE FIRE ID SUSPEND

My free fire acount has been suspended

5.0

Request to unsuspend my I'd and promise that I will never use 3rd party app.

Dear Garena Customer Care Officer, I beg most respectefully to that my account was . suspended In my account not any hacks are us

Now I want to greatly unspended my account.

I therefore pray and hope that you would be kindly help me to my account and play in it like the 'Golden Day' of past. Your respectively user recommendation: Please return my account and help me to unbanned my account.

My free fire UID - 180090****

ID NAME - RB JASEEM

SIR PLEASE SIR SEE MY REVIEW PLEASE GARENA TEAM IAM NOT AGAIN THIS MISTAKE SORRY PLEASE TAKE MY ID PLEASE

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User's recommendation: GARENA TEAM SORRY TAKE MY ID

Anonymous
Guest-5743443 map-marker Homestead, Florida

Fastway Couriers Ireland - Worst Trash Service On Earth

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Fastway Couriers Ireland - Worst Trash Service On Earth

To Evri:

After a massive delay and the garbage courier your company uses in Ireland ('Fast'way) losing my order for a week (and making no attempt to contact me), then trying to blame me: I complained about their terrible service, and they told me to go to their warehouse (which is in the middle of nowhere) to collect the order, and they won't deliver it because I was apparently 'disrespectful' for complaining about the terrible service.

They literally told me they have my goods, but refuse to deliver it because I complained about them being incompetent. I ordered *over two weeks ago*, and have had massive problems.

I order from China using other couriers (DHL, FedEx, UPS) with all the same information, and reliably get my goods delivered from the other side of the world in less than a week.

Most unprofessional fools I ever had the displeasure of dealing with.

This company is trash and needs to go away. They literally cannot do the only job the company exists to do.

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User's recommendation: Avoid

Anonymous
Guest-5743436 map-marker Oldham, England

TripAdvisor - Advice on 90days rule

I am a uk citizen. I am currently visiting Greece for 3months, March, April and May2024..I would normally return to the Uk for 3months June, July and August before I would return to Greece for September, October and November (90 days in 90days out rule)

My question is this-

Can someone clarify I will not be breakind eu schengen rules by visiting Montenegro on the following dates and it will not affect my entry into Greece for September, October and November 2024

Return to uk28th May until 12th June

Visit Montenegro from 12th June until 30th July

Return UK 30th July until 1st September

Return to Greece 1st September until 26th November.

Can anyone help or clarify I ok to plan this tripto Montenegro without jeopardising my trip to Greece in September, October, November

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Anonymous
Guest-5743409 map-marker Elyria, Ohio

Simple Mobile - My phone won't accept incoming calls

Got a new Samsung Galaxy S23 Ultra put Sim card in and won't let me receive incoming calls I can call out but no incoming calls

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1 comment
AlexTrac

Hi, Guest-574****. This is Alex from SIMPLE Mobile.

Please be informed that this is not an automated message. We know how important to have a working phone especially on the current situation. This message is sent from SIMPLE Mobile to ensure that any previous concerns or questions you may have raised have been addressed satisfactorily. We want to reiterate that this communication serves as a follow-up, aimed at guaranteeing your complete satisfaction with our service.

We read your post. We do apologize for this inconvenience. As your service provider, this is is not how we want you to feel and experience. Our main goal is to provide excellent service to all of our clients, and we recognize that there's always room for improvement.

There's actually a lot of reason why your new phone can't receive any phone calls at this moment. In order for us to determine what's the cause and sort things out, we may need to ask you to reach to our customer service in any channel since there are few things that we need to investigate, and it involves some personal information which we can't disclose here. Let us take a closer look into what is going on. Your satisfaction is of utmost importance to us, and we value your feedback.

Please give us another opportunity to check your account, and resolve your issue. Please chat with us via this link https://***/contactus.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word SUPPORT to 611611.

Syedali S Mzj
Syedali S Mzj

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Zomato - Order not delivered

Zomato - Order not delivered
Zomato - Order not delivered - Image 2

Team

Order ID 565771****

Last week order 21/03/2024 i order worth of Rs 870 but didn't receive my food, after that only i came to know it's fraud hotel and delivery boy ..

In the month of Ramadan early morning i order waiting for food it's really very bad..

Return my bill amount and Rs 50 Tip amount i don't want to give Tip to the fraudulent delivery boy..

Your company is telling order got delivered to my location but i didn't receive the order in this case the hotel people and the delivery boy it's big fraud I want money back or else i will complaint in the consumer court

For your reference kindly find the live chat screenshot

Regards

Syedali

988488****

Regarding

Syedali

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Loss:
$10

Preferred solution: Full refund

Maz Y
Maz Y

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Noon - Poor Customer Service / Refusing refund`

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Noon - Poor Customer Service / Refusing refund`

My Wife bought a watch for me - it looked different to the pictures - we started the refund process straight away!

their delivery guy came - opened the box to check and wlaked away while doing this!

Noon have sent the watch back and saying it has not passed quality check or nonsense along this line!

They are refusing to take back a product which is in the same condition it was received - if there was a "this is not refundable" sign i would never have bought the damn thing! Spoken to 3 or 4 agents and none of them can explain why they will not take the product back! - The Watch is as arrived - the bracelet protectors are still on it!

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Preferred solution: Full refund

User's recommendation: Be carful of what you order from Noon.

Carole S Jut

DX Delivery - This service doesn't even merit 1 star

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I ordered something from Ebay. AThe driver arrived whilst I was in the garden so I couldn't get to him within the short time he was at my door.

I have a ring doorbell and I witnessed him putting the items on my doorstep, taking a picture and taking the items away with him. I could only see to the end of my path so I could not fully see what he did with them but he appeared to go back to his van. I delivery note was left with nothing on it. I contacted Ebay to discover that it had been delivered to a neighbour therefore I had to cart 40kg of seeds back to my house.

I also contacted DX Delivery who failed to respond. I'd say that overall I received pretty poor service.

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Pros:
  • Nil
Cons:
  • Unreliable and incompetent

Preferred solution: Apology

Styrah R
Styrah R

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| map-marker College Park, Maryland

Aramex - Poor customer service

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Aramex - Poor customer service

I wish I could give a Zero Star.

I booked an express service ( Next day delivery ) to deliver a hearing aid to my mother. I was following the shipment tracking but it never left the origin for more than two days.

I was not informed about the delay either by phone or message. After three days I found a mail in my inbox asking for my ID and invoice which I had already uploaded during the booking.

I tried calling to discuss but could not get any contact number.

I tried customer support chat but they replied after 5 hrs.

This message I got after 5 hrs.

We would like to apologize for the delay in delivering your shipment.

We appreciate your relationship with Aramex and apologize for any inconvenience that this delay may have caused. Be sure that we have escalated this delay to the concerned team the follow-up will be done from their side.

Meanwhile all this time my mother in another country as she is travelling, couldnt hear any thing and all along crying.

So, I really dont know how to vent out my frustration and helplessness.

View full review
Pros:
  • No pros
Cons:
  • All

Preferred solution: Apology

User's recommendation: Keep away.

Tamanna S Dfd
Tamanna S Dfd

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FirstCry - Urgent: Request for Resolution Regarding Order Delivery Issue

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Dear First Cry Team,

I hope this message finds you well.

I'm writing regarding Order ID 2430****ASC54AA678. This marks the third time I've had to escalate this particular issue, and I'm reaching out with a sense of frustration and disappointment.

As a loyal customer with a consistent purchase history at First Cry, I've come to expect a certain level of service reliability.

However, despite your promises of "Next Day Delivery," I've consistently faced delays with each order, including the current one.

It's disheartening to see such marketing claims when they don't align with the reality of delivery times. I value transparency in my transactions, and it's imperative for me to make informed decisions when placing orders.

I kindly request honesty and clarity in your delivery estimations. If an item cannot be guaranteed for next-day delivery, please refrain from labeling it as such. This not only affects my shopping experience but also undermines the trust I've placed in First Cry as my preferred retailer.

I urge you to prioritize the dispatch and delivery of my order promptly.

Swift resolution of this matter would greatly alleviate my current frustrations and reaffirm my confidence in your service.

Thank you for your attention to this matter. I eagerly await your prompt response and resolution.

Best regards,

Tamanna Sood

View full review

Preferred solution: Deliver product or service ordered

Ishika J Vtq
Ishika J Vtq

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Shadowfax India - Complaint

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Shadowfax India - Complaint
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Shadowfax India - Complaint - Image 6

I order from DR. Sheths on 10th of march and I still have not received my order even after 18 days.

I keep getting messages as well as emails from your end that my order will be delivered today (this has happened twice) but not once have I received the order.

Your delivery partners never contact me and the reason I get for the order not being delivered is that the customer refused to accept the order.

How am I to refuse it, when I am not even contacted for the same.

I will not be accepting the order now, even if it is delivered. Kindly cancel my order and initiate the refund process as soon as possible.

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Preferred solution: Full refund

User's recommendation: I would not recommend you to order from any brand that is using shadowfax as their courier partner

Hasan D Liv
Hasan D Liv

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| map-marker Dubai, Dubai

Daraz PK - The order 182211****576064 is not yet deliver

Daraz PK - The order 182211****576064 is not yet deliver
Daraz PK - The order 182211****576064 is not yet deliver - Image 2
Daraz PK - The order 182211****576064 is not yet deliver - Image 3

Dear Daraz Team,

I have placed an order id: 182211****576064 on 10th March 2024 from Daraz Mobile App and paid PKR. 21,718/- through my Standard Chartered credit card on 10-03-24.

I have informed by Daraz that my order will deliver on 18th March 2024 but it's doesn't deliver on that day and then i got another message from Daraz that your delivery attempt unsuccessful however no one from Daraz or delivery team contact me in this regard.

I have waited for next whole day but no one contacted me.

So I tried to contact daraz help to report this issue but failed to register any complain. I have sent email to Pissed customer so i got another ETA of 26th March 2024 but i faced the same experience as earlier.

I tried to contact on helpline no: 11173**** its says that this no is not in use.

Being a Daraz Customer, I reserve the right to ask you guys, if you guys can't provide a quality support then cancel my order and return my money back or provide me the answer to below mentioned queries.

Why my order is not yet delivered?

Why no one yet contacted me if there is delay in the delivery?

Regards

Hasan Danish

+923212****32

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