Browse Reviews and Complaints
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Verified Reviewer |Qatar Airways - Satisfied customer
I boarded QR714 from IAH to DOH on 11/4/25. My connecting flight was not until 1:15 AM to Baghdad.
The agent from IAH put me on an earlier flight at 6:57 PM and handed me 2 boarding passes, but he did not tell me about the change in flight. I waited at DOHA for the connecting flight. When I went to the transfer desk, he told me I had missed the flight. I was routed to the Qatar Airways desk.
Pauline was the customer agent. She helped me a lot. She, Senior Agent Farveez, and Duty Officer Mr. Shameer put me back on the flight for 1:15 AM.
Then she even gave me a voucher for coffee and a sandwich. Later, when I went to the food court, Ms. Pauline came looking for me. During this chaos and stress, I forgot my blue pouch on her desk and just left.
She came back down all the way looking for me and took me back up through security and returned my pouch with all contents and money intact. Thank you, Ms. Pauline and Qatar Airways. God bless you all.
Of course, when I landed at DOHA, my luggage did not arrive as it was not checked in on the earlier flight. It came back after 2 days, but I am still a very satisfied customer and happy with all your services and help.
Thank you again. You're the best.
- Very helpful staff
User's recommendation: Travel by Qatar
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Verified ReviewerLazada Logistics - Unjust Return Rejection (Case No: 250000****616465)
Subject: Request for Review Unjust Return Rejection (Case No: 250000****616465)
Dear Lazada Customer Service Team,
I am writing to request a review of my return and refund cases which were unfairly rejected without valid justification.
Details:
- Return Date: 15 October 2025
- Rejection Date: 22 October 2025
- Case Number: 250000****616465
- Orders Involved: 1. 486484****47830 2. 486479****47830 3. 489630****47830
All items were unopened and returned in original condition, fully complying with your Free Return policy (within 45 days without query). Despite meeting all stated terms and conditions, my returns were rejected without explanation.
Request:
Kindly review these return cases and process my refund as per Lazada's Free Return policy. Please also provide a written explanation for the initial rejection.
I have complied with all return procedures and trust Lazada will uphold its customer protection and policy commitments.
Thank you for your attention and prompt resolution within 7 days from this email.
Failing which, I will proceed to file a formal complaint with KPDN (Ministry of Domestic Trade and Cost of Living) for further action.
Attached herewith is the evidence for your reference.
Sincerely,
Joey
- Slow and inaccurate
Preferred solution: Full refund
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Verified Reviewer |Foodpanda Malaysia - Complaint Regarding Order Cancellation After 2-Hour Wait
Dear Foodpanda Support Team,
I am writing to express my dissatisfaction with my recent order experience. After waiting for two hours, my order was suddenly cancelled without any proper explanation. This caused a significant inconvenience, especially since I had been waiting patiently with no updates or notifications during that time.
I would appreciate it if you could look into this matter and provide a clear explanation for the cancellation. I would also like to request appropriate compensation for the delay and inconvenience caused.
Thank you, and I look forward to your prompt response. There is evidence I placed the order at 2:49 PM and it got cancelled at 4:40 PM.
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Verified Reviewer |Garena Free Fire - My friend got banned without No resonance
Dear Garena support team,
Requesting this to unban another account which is UID 58691****.
Player UID - 58691**** is one of my in-game best friends. He plays his game very fairly using his mobile and laptop, and he also never thinks about playing any kind of game cheats. But suddenly, last night, we played in a custom match, and in the middle of the match, he logged into that account using his own laptop, and he got banned. Can you guys tell me why he got banned? He and I are also playing the same Google Play Games beta emulator. Why did he get banned? Can you guys check what happened?
I'm pretty sure you guys have a misunderstanding about him. Please check that account again.
Thank you.
Preferred solution: Unband that account
User's recommendation: How i suppose to recommend this they banned accounts for not playing game cheats
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Verified Reviewer |Booking - Complaint
I am writing this review to warn everyone about a severe and fraudulent practice I experienced with Booking.com. This is not just bad customer service; it is a scam that cost me a significant amount of money, and the company has refused to take responsibility.
In December 2024, I made a reservation through the Booking.com app.
I needed to cancel and requested a refund as per their policy. To my shock, their customer service agent informed me that because I had paid with a credit card, they could not process the refund directly. Instead, they instructed me to transfer the full amount of the reservation to a bank account they provided, which they claimed belonged to Booking.com.
The agent assured me that once the transfer was completed, they would refund BOTH the original reservation amount AND the transfer fee to my debit account. This request was highly unusual, but it came through the official Booking.com chat, so I trusted it.
I followed their instructions precisely.
It has been almost a year, and I have NOT received any refund. The most infuriating part is that now, when I contact them with all the evidenceincluding the chat logs and the bank transfer details proving the money went to their specified accountBooking.com completely denies that they ever asked me to make such a transfer.
They are lying directly to my face, ignoring their own written instructions. I am now out the entire cost of the reservation plus the transfer fee, and Booking.com has effectively stolen this money.
DO NOT TRUST THIS COMPANY WITH YOUR MONEY. If you are ever asked to make a bank transfer to "process a refund," it is a massive red flag.
Even when you have proof, they will side-step and deny any responsibility. This experience has shown me that their platform is not secure and their corporate integrity is zero.
I am now seeking legal action to recover my funds. Stay away from Booking.com.
Preferred solution: Full refund
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Verified Reviewer |Garena Free Fire - Dimensions
Free fire please I want to ask for a favor can I get the blue lock bundle please please please please please please please please please
and the kids were all in love
8thandafewtimes
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please
pleases I I beg all my party names have cool offset
User's recommendation: Can I get plz
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Verified Reviewer |Grocery Outlet - Customers Complaint Regarding Manager’s Behavior and False Accusation service
Hello,
I am writing to file a formal complaint about an incident that happened at your store. I have been a loyal customer for 10 years, and today I was treated with complete disrespect. I was also told my 13-year-old son to shut up; that was assault.
A stocker was rude to us, and when we addressed it, the manager took their side without even listening to what happened. The manager then told us not to shop there anymore and even accused us of stealing, which is completely false. I asked her to show proof or call the police, and she said she could not.
Being falsely accused and treated this way is unacceptable. I expect this matter to be taken seriously and investigated. Please let me know the next steps you will take.
- Great prices
- Bad manager and disrespectful
Preferred solution: Apology
User's recommendation: She told me not to come to the store again
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Verified ReviewerWalmart - Horrible customer service
I had purchased an expensive watch from Walmart. I did not know a third-party person was involved.
They insisted it was on the website, but it was probably deliberately in tiny letters. I got the watch and for the money, I felt it was flimsy. I went to the store to return the item, and I was yelled at; I was treated badly for no reason. The watch had to go out through FedEx, and Walmart lost it.
I went over personally, and they found it but would not give it back to me. They sent the watch out, and it did reach the destination.
However, as quickly as they took my money, it's going to be at least a month to get it returned. They keep saying it's an expensive item, so it takes time to return; well, not so expensive they didn't grab my money!
- Impossible
- Bad customer service
Preferred solution: Full refund
User's recommendation: Don't buy anything online from them especially anything expensive.
NFL - Inadequate Customer Service and No "LIVE Local Regular season Games on mobile”
I paid for NFL+ Premium Subscription but have yet to receive my LIVE Local Regular season Game on mobile and its now week 11. All I'm able to receive from the app is audio only.
I messed with your Virtual Customer Assistant for over Two hours but due to glitches in your NFL app am not able to respond with text.
When I tap on Type a message it jumps off screen and not visible. I usually dont mess with having to go through all of this because I have my game on local antenna. Today, I decided enough is enough and tried to contact someone to no avail and missed my whole game. Its now five hours and 30 minutes later and Im still trying to get a hold of someone.
I have not been able to eat yet and my food is cold because they make so easy to purchase but near impossible to reach anyone for assistance. I have an 18 page attempted conversation with your incompetent Virtual Assistant that I don't mind sending you or sharing with you via YouTube.
User's recommendation: Do Not purchase subscription. Purchase a HD receiver and get all local games ant no charge and in better picture quality.
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Verified Reviewer |YouTube - It’s impossible to talk to a live body. I have been charged twice the last 2 months and went through the motions to see if I had them signed up under two email accounts but that is not the case.
I have 3 TVs in the house and 2 won't work, but the third one, YouTube, comes in. They keep wanting me to sign up again to charge me a third time in a month.
I had a tech person on the line, and he wanted the model of the TV; it should make no difference, it had worked up to this point. They should be able to have a simple fix on their end to turn this on or fix it. Plus, you should be able to just make changes on their own app instead of having to go online to try and fix these issues. I am old and frustrated with this technology.
The most expensive app and the most difficult to work through. Ready to drop them completely.
- Lots of variety
- Sports movies disney
Preferred solution: Full refund
User's recommendation: Find another avenue to find for what you want to watch
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Verified ReviewerShiftsmart - I am owed $120
Shiftsmart isnt trying to pay for the four hours that Ive completed on 9/25/25 9am-1pm and 10/01/2025 8am-12pm. Why would I lie about working?
I need payment for working four hours at this location Store 270****. This is unnecessary and I do not work for free nor do you pay mileage. Store 270**** payment should not be withheld. This location never has codes, and Shiftsmart is aware of this.
I dont have any control over the manager not having check-in/out codes. Store 270**** I already filed a ticket stating I couldnt check in since the app would not allow it for both shifts. The shift started at 9am. Why will you send a shift for 11am-3pm?
Then on 10/01/25 you ll send a later shift for 12pm-4pm while I was working at the store. Now its Shiftsmart's fault that youll schedule two people to work as merchandisers and cleaners. The app needs maintenance. This location has been having difficulties with checking in/out manually.
It is not my fault that the app is having difficulties due to the lack of AI comprehending well. My payment has been rejected for both shifts and I worked the full four hours.
The app was not working properly and wouldn't allow me to check in/out. I need this problem resolved immediately.
Preferred solution: Full refund
MONOPOLY Casino - Casino took over 200 dollars of my money, put in another 75 and now cannot play game, and no chat support
Was playing Diamond Nudge yesterday and then could not play... kept telling me my account cannot be processed because they could not get a response from the account management.
Then the game disappeared. Today, playing the Joker game, the same thing happened. Tried to get chat... no one responded after the Joker slot took over 200 dollars and after I put in from my bank 75 dollars...
then it allowed me to play another game, and I tried to go back to the Joker slot game and cannot play. Restarted my phone, now can't sign in... They are not fair, they take your money, then shut down the casino with your money in it... I am pissed off...
do NOT PLAY AT THIS CASINO... THEY WILL TAKE YOUR MONEY THEN SAY MANAGEMENT IS NOT RESPONDING.
- Take your money
Preferred solution: Full refund
User's recommendation: Do not play at this casino, this is second day in a row this has happened, now have to wait to who knows when for someone to get back to ...if they do
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Verified Reviewer |Modo US - My redemption
They are wanted me to upload a card i used in past that I don't have on my account I also don't have that card anymore had ger a replacement its a prepaid card I use to add funds to my accounf since day one I have always had my winnings deposited into the samr account so why is that card needed after all this time I have another card link to my account in they never ask one time for me to send verification for that card in I use thar alot to add funds I just want my money I won after spending my money to get it they act like they can comprehend or there a robot please somebody understand what im saying in release my money
Preferred solution: Full refund
User's recommendation: Need to be more.perfestional
Goodwill - Unappropriate the way they acted towards me
Today in Saint Augustine, Florida I went to Goodwill and they accused me of taking things out of customers shopping carts. Their names are Jane and Trish..
She got very loud with me when I asked for the store manager. I am very unprofessional and I just walked out. she got very loud with me and interrupted me when I was talking and told me just to stop it. I have never been so disrespected in front of other customers.
I thought it was their policy not to get involved.. another customer complained about me because he is a reseller and he doesnt like me. They told me it was an employee, but Im not that stupid but very unprofessional. I will not be shopping in your store ever again especially when other people in there were fighting and cussing and causing a disorderly conduct and nothing was done to them and both of these females are targeting me because I have been threatened in that place and cussed at and I have told both of these females that and they dont do nothing for me and said we cant get involved but theyre getting involved in approaching me saying are you taking things out of customers cart which that is bogus its the other guy that resales and they give him all the stuff for his hand especially when your own employees complain about these two people managers first of all I have been shopping for yall for four or five years and I have never stole nothing or acted inappropriately or put my hands in other customers carts and I have not gotten into it with nobody because people want something to sale on eBay.
especially when I was called a retard and threatened by other customers and I went to both of these two people and they did nothing but they wanna falsely accuse me of shopping in other peoples carts when its on camera. very unprofessional in talking to your customer that way when you dont do nothing when a customer is being threatened and calling a retard they need to de-escalate and just ask once not keep on going and going very unprofessional. You will not be getting no money from me whatsoever, I will not be shopping with yall no more. In other situations, there has been two resellers Ive gotten into a yelling and cussing and they had to get a manager to come out and break it up.
Theyre still allowed to come in and shop without being harassed, but if the cops were called, that would be disorderly conduct I have never acted like that and I always have paid for everything. ive been checking out with my items and other employees there would say I thought you got banned and I said no not not that Im aware of and then other employees that say youre taking all the good stuff consistently harass, me I just go in there to shop and I wanna go get out. I dont talk to nobody unless they talk to me very unprofessional on the management part for not addressing store issues for only being bias to one party and not dressing situations and incidents that happened in the store. Just because I called the police to advocate for myself because the management there wont not unless they like you and for a reason for that calling the police, I had people threatening me and calling me a retard consistently over and over and I went to management and they told me just to ignore it, but they wanna falsely accuse me of shopping out of taking stuff out of another customers cart when thats completely bogus because its all on camera which they know this theyre trying to make me feel uncomfortable because they dont want me shopping in there no more.
it should be told that if anybody has a problem in there they can go to management and management will look into it not to play the favorites. Whats going on? Is other resellers are fighting and going and cussing in there and taking things out of my hands, and I am completely ignoring them that these other two people they have had are fighting over things and none of that is being addressed. prior to reading your code of conduct youre supposed to provide a safe and accommodating shopping environment.
That means the management needs to get involved when somethings happening in the store so it can properly get addressed to the manager of the store and not to have your favorites very very hostile and unprofessional. I will not be shopping there anymore. Im tired of getting harassed by management asking me. Hey I am single.
You can go out with me when I dont even address the issues that I had to call the police, but they which they accuse me of taking other things out of customers carts. just shopping in there your employees your regular employees are not happy and theyre complaining when the things are happening in your store multiple times management needs to know and investigate especially when the customer is complaining. They need to address the issue further up instead of quit playing the the favorite game because neither one of these ladies helped me when I was being threatened. They told me just to ignore it, but they wanna accuse me of taking things out of customers carts.
What is going on in there is that you have a lot of resellers and they dont get along with each other they fight cussing and yell. management is only picking things to address and theyre not addressing the whole picture as a company. You have to know whats going on with your company and address it to his store manager so your store manager can address it with corporate. this other reseller, Rob, hes trying to get me banned from the store falsely accusing me taking things out of his cart which I had two witnesses that said to them both that I got that off the shelf after he came back and put it back its all about competition reseller is wanting to grab stuff push you trying to get you in trouble so you will get banned from the store.
I dont see you actually what Im doing wrong I have never yelled or grabbed anything out of peoples hands and get aggressive with people. I think theyre really not running the store very efficiently because they need to be aware of whats happening in their store so they can probably get addressed if people are acting that way then they need to get banned so when you have a situation youre not supposed to play favorites and dont do nothing to this person thats been fighting yelling and cussing have had other resellers grab stuff on my hands. I just walk away then. I have no problems shopping anywhere else.
All I simply ask for is not to be harassed and to have a good shopping environment where I dont have to look over my back prior to this visit. I will give you a rating of F. Very poor service and very aggressive. You never argue with your customers in front of other customers and cause a scene, you need to be more transparent to whats going on in your store and not picking what to address and what not to address very poor.
I have never been treated like this in my whole life. The main thing, but this is resellers, getting into with other resellers and they dont like other people shopping in there because they believe that its all theirs. you will have other resellers stay right outside the doors and wait for stuff then jump in there and grab it all and will come back and leave 4 to 5 times a day. Nothings being said to them I thought there was no public laundering in the store Im still very upset.
I dont know what I have ever done wrong. Ive always paid for everything and been very professional. I do not act like these other people do as a store you need to address situations to pop up not to pick certain situations to investigate in others you let slide by. The both of these ladies.
Told me that another customer complained that I had a friend close by when the reseller Rob was talking to Trish, and he complained that I took something out of his cart which was not true if you wouldnt review the cameras, you would see him walking back and putting that back on the shelf I have never been done this way at all very upset with Goodwill. I will not be shopping with yall anymore at all theres plenty of other areas and thrift stores to shop at the both of the employees lying to me and he complained on me taking something out of his cart that is very wrong to falsely accuse somebody of doing that when it when he put the stuff back on the shelf and especially this guy has shoplifted more that wants and got banned from other places. So I would encourage you to review the cameras and he would hear them lying to me that it was employee.
It was a customer trying to get me in trouble for no reason at all hes always asking me. What is my sellers name over and over again.
User's recommendation: do not shop here because other customers will make false accusations against you and they will bump into you cuss and yell and threaten you
InnoSupps - Refund not received
5:04
5G
Edit
Description of complaint:
This company owes me $160.11 and l've been communicating with them for 16 days now and haven't received my money. I placed an order and called and cancelled part of the order immediately because I accidentally added an extra bundle.
The person told me my order had not been processed yet so they could take it off and I most likely would not be charged for that amount. Week, I received the part of the order I wanted but WAS charged the additional $160.11. I've emailed and
"chatted" with them NUMEROUS times. l've asked for phone calls and according to them "they do not have phone support at this time".
I find that funny since I talked to them in the beginning. They tell me the refund successfully processed on their end and to contact my bank. I've done so twice and they said they have not received anything from them and that there is nothing on my account blocking it from receiving a refund from them. think it is pretty pathetic that a legitimate company cannot pick up the phone and try to make things right over $160.
On November 1, 2025, I was told the refund would take between 3-5 business days, then it changed to 5-7, and then to 7-10.
I still have not received anything other than an automated message saying "it was successfully processed on theie end on November 1, 2025". This has resulted in an overdraft fee on my account of $34 as well due to expecting the money in my account and it never arrived:
- Good supplements
- Horrible customer service
Preferred solution: Full refund
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Verified ReviewerHaloGrow - OVERCHARGED/FALSE ADVERTISEMENT ON PRICING
So I placed an order for the Halowgrow sprays BLACK FRIDAY SALE for the BUY 2 get 2 FREE at $19.99 EACH which should have totaled $40 but after I hit the button to place the order and the order was placed the total showed that I paid $84.96!! They charged me for ALL 4 bottles!
I submitted a overcharge request through the companys website and they are totally playing dumb saying that my order has already been processed and shipped and that they cannot refund me which makes no sense because regardless the number of bottles shipping to me is the same 4. They arent acknowledging the overcharge of $40. Ive written to them several times and I get the same response that my order has been processed and shipped and that they cant refund!!! I want my $40 back.
EVERYONE be warned of this company and their false advertisements of buy a certain amount and get a certain amount free. They are not reputable and do not stand by their advertisements. Im only assuming their product will be fraud too which is unfortunate because I was really happy about the sale and to try their regrowth hair products. Very disappointing that this company literally STOLE my money.
Crazy that they are not refunding an overcharge that was their mistake!
IF their products do work, I will and you should too find somewhere else to buy the products. Its called HALOGROW and their reviews were great and regrows hair that wont grow but their reviews are probably fake too!
- It mite work to regrow hair unless their reviews are fraud too
- Steal your money after placing order
Preferred solution: I want my money back, refund for $40 on the two bottles that were supposed to be free. I purchased their Black Friday sale selection of buy 2 get 2 free at $19.99 EACH and they charged me $84.96 for ALL 4 bottles.
User's recommendation: BEWARE THIS COMPANY STEALS YOUR MONEY AND DOES NOT HONOR SALE ADVERTISEMENTS
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Verified Reviewer |Vestis - Pissed customer
My experience with Vestis has been extremely disappointing and unfair. I shut down my business and returned all the uniforms, except maybe 3 or 4 pieces.
Despite that, Vestis charged me around $1,600, the same amount they tried to charge me before I returned anything. It makes absolutely no sense to receive the exact same bill after returning everything. The charges are excessive and unreasonable, and the company offered no real explanation or justification. I've never dealt with a uniform company that handles billing this poorly.
I would not recommend Vestis to any business. Be very careful with their return policies and billing practices.
User's recommendation: stay away
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Verified Reviewer |Drift Freshener - Subscription issues and unauthorized reoccurring charges
I have been negatively impacted by this company for at least six months. I did not sign up for a subscription (i.e., scent of the month club) but keep incurring charges each month and receiving products that I didn't order.
I tried to cancel several times but couldn't figure out how to; they make it impossible. After a third attempt to cancel, I was finally told that I would have to pay $15+ for a plug-in scent diffuser that they sent to me. I didn't agree to pay for this item nor order it in the first place. Since the cancellation process has been so difficult and overwhelming, and since I didn't want to pay money to end this service that I supposedly (but did not!) sign up for, I took an offer that allowed me to skip upcoming shipments for two or three months.
I tried that, but they still kept charging me and sending me random home and car scents that I did not want and did not order. This has been super stressful and incredibly frustrating.
I am going to report them to the Better Business Bureau and my financial institution for fraudulently taking money from my account. I have had it.
- Strong smell
- Not long lasting
- Fraudelent charges
Preferred solution: Full refund
User's recommendation: AVOID THIS BUSINESS AND DO NOT SHARE YOUR CREDIT CARD NUMBER WITH THEM!
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Verified ReviewerStartEngine - It's a complete scam. Several investments made, Zero or response.
In short, I got taken because I believed this was legitimate because "Mr. Wonderful" was involved.
Over time, I invested about $5,000.00 in a few "start ups" none of which ever actually got started. At first Start Engine could be reached by phone and money I'd put in to early investment was returned after problems occurred. I actually got a call or two from Kevin O'Leary and thought I'd gotten his "help
' on those calls. That resulted in my being trusting and making more investments which now are reported as "canceled" or "funds in escrow" or "completed" but with no clarity as to what that meant or on why I'd received no funds back, no shares, and no further responses from anyone at StartEngine and now with no way to reach them by phone.
Now, more than 3 years of ignored emails. Would have been more diligent on this but unable due to health issues that now, following retirement.
seem to be improving. I will use my portfolios to create the files you need and send them.
Request to Riverview my spark Driver application
Subject: Request to Review My Spark Driver Application
Hello Spark Support Team,
I hope you are doing well. My name is Khaled Ali, and I recently applied to join Spark Delivery as a driver.
Unfortunately, my application was not accepted, and I would like to kindly request a review or reconsideration.
I am very motivated to work with Spark Delivery.
I have a clean driving record, strong work ethic, and I am available to work flexible hours. If there was any issue or missing information in my application, please let me know so I can correct it.
I would truly appreciate a second chance and any guidance you can provide.
Thank you for your time and support.
Kind regards,
Khaled Ali
402615****
Ka409****@***.com
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Umm, I don't think it was booking.com but more likely it was one of their employees stealing your money for themselves and you quite foolishly just went along in deposited your money in their bank account if you never heard of scams before why would you trust a chat regardless that it was I'm booking.com you honestly deserve to lost your money you're an idiot
Please take note: insults are the recourse of those who lack the intelligence to articulate a proper argument. If your goal was to demonstrate who the real 'idiot' in this conversation is, mission accomplished. Now, if you have anything useful to contribute, I'm certain we would all prefer to hear that." SoB
Richard isn’t making an argument. He’s stating fact. OP got scammed.