New Reviewer

Reservations Com - Don't trust what they say.

I reserved a hotel near LAX for three days @127/night total $507.01. I thought I was talking to the hotel directly and not to a third party (Reservations.com). The customer service lady took my info and asked for my credit card info, for the file and not to be charged. I provided and confirmed my reservation. The next day I wanted to change my reservation from 3days to 2days, canceling the last day. At the end of our conversation the receptionist said "we will refund the amount to your account". I said why use the word refund? She said we have already charged your card at the time of reservation. Nobody told me that, and how much is the refund? I asked. The answer came way less than the daily rate (I forgot the amount).Wait, What? I shaved one day i.e. $127 worth. How come I get less than that. She said it is service fee, we have to check room availability and so on. I said, I had this room reserved for three days and am canceling the last day, how can it not be available? She thought for a minute and came up with an answer "When you modify your reservation, it is considered as a new reservation, and now the price has gone up to $142/day. When she was saying this I was in front of my computer looking at the rates which are exactly like the day before. That is it, I said, and asked her to cancel my reservation. She obliged and said you will get your refund in 10-15 days. I asked again, "How much? She said $487.02. Why not $507? I asked. Non- refundable 19.99 service fee, she said. I am still waiting for the refund and will update you if and when I get it. I immediately called the hotel directly and reserved at the original rate. >

User's recommendation: Stay away. Call the hotel directly. You will be better off.

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ID
#2893696 Review #2893696 is a subjective opinion of poster.
Pros
  • Non that i can give at the moment
Preferred solution
Full refund

Wingstop - Terrible service

She was nice. But thought a gift card would be enough. It's not! The person who completely insulted me and another customer needs to be reprimanded properly. Firing is best, but i don't know their policies.

User's recommendation: Do not go to this location.

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ID
#2893695 Review #2893695 is a subjective opinion of poster.
Location
Sacramento, California
Company

Rustica Hardware - Ridiculously long turn times for the price.

I just ordered hardware and a header board it's been over a month and my order hasn't shipped. For the price this is awful service. Just hoping the correct items arrive and the quality is good. Beware of long waits for all orders.

User's recommendation: If you don't mind d waiting a long time for the product go ahead.

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ID
#2893693 Review #2893693 is a subjective opinion of poster.
Location
Orange, California
New Reviewer

My PlayStation account

I don't remember my PlayStation password and I am trying to figure out can you guys give it to me or not
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ID
#2893692 Review #2893692 is a subjective opinion of poster.
Loss
$10
New Reviewer

Ubereats - I waited 2 hours for an order to never arrive

I placed an order and key getting updates for it to get delivered. 2 hours later they cancelled it or it never showed up
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ID
#2893691 Review #2893691 is a subjective opinion of poster.
Company
Loss
$28
Preferred solution
Deliver product or service ordered

Mercari - Return

I will never use mercari again. Their strict timing for returns and SLOWEST customer service I've ever experienced makes mercari feel like a *** scam. I waited 3 whole days until mercari finally even responded to my return request (the last day to file returns for items) and when they finally did they said I had 3 business days to ship the return. That was on a Wednesday meaning I had until Monday of next week. They lied I had to do it Friday

User's recommendation: Don't use mercari.

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ID
#2893690 Review #2893690 is a subjective opinion of poster.
Location
Chicago, Illinois
Company

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Verified Reviewer
New Reviewer
Hi - I purchased Arlo and I am very unhappy with both Arlo support and Best Buy support. I told them several times that I live in California and need the security cameras because I am not there. But they set up cameras that need to be recharged??! Im not there to...
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ID
#2893689 Review #2893689 is a subjective opinion of poster.
Location
Inglewood, California
Company
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Jim Farley CEO Please send this to him. I worked as a mechanic at Kemp Ford in ElPaso TX. I also was the Service Manager in Silver City New Mexico when it was a D&D store I worked with David Reyes in Englewood CO. on costumer complaints this dealer ship was losing...
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ID
#2893688 Review #2893688 is a subjective opinion of poster.
Location
Lordsburg, New Mexico
Company
Pros
  • I like ford trucks and cars
Cons
  • Not happy with the way the people are acting fix this
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Playstation - Trying to get a PS5

Hello. I realize you probably get this request often currently, but we are trying to get a PS5 for my family. We have been subscribed to different websites where we get notifications, but through all of those services we have been unable to get one. Is there a way to get on some type of a waiting list. I realize there are people who purchase these for resell. That is not what I am trying to do. I have a unique username to get one, so just trying to see what options we have. Any help is greatly appreciated. Thank you.
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ID
#2893687 Review #2893687 is a subjective opinion of poster.
Preferred solution
Access to purchase a PS5 if/when possible

Entergy - New service

No way to reach service rep. Stayed on hold yesterday for one hour and half and they hung up on me. We need the power turned on our rent house. Every time you call the recording says you're wait time is 29 min.

User's recommendation: Need to answer the phone.

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ID
#2893686 Review #2893686 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Company
New Reviewer

Coinbase - Can no longer access my account

Can no longer access my account. I have tried every suggested means to regain my logo in. NOTHING WORKS!
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ID
#2893685 Review #2893685 is a subjective opinion of poster.
Company
Pros
  • I just need them to return my money
Cons
  • I want to speak to someone
Loss
$2000
Preferred solution
Full refund
New Reviewer

Walmart - Only one checkout lane open during busy time of day

During busy time of day, only one checkout lane open, approximately 15-20 minute wait to get checked out.

User's recommendation: Don't shop here during busy times unless you have plenty of spare time.

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ID
#2893684 Review #2893684 is a subjective opinion of poster.
Location
Reno, Nevada
Company
Pros
  • Close to home
  • Good prices
Cons
  • No management involved in poor service
  • No training
  • Waiting in long lines
Preferred solution
Let the company propose a solution
New Reviewer

Instagram - Cyber Bullying

My daughter was jumped last week on the school bus coming home. One of her peers started an IG page called Richards Fights 2021. I reported this page and was told there no evidence of such. How? When the video was uploaded of the fight on this particular page. I believe there are at least two more pages alike. I would like the pages removed and whomever posted not allowed to post aga this type
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ID
#2893683 Review #2893683 is a subjective opinion of poster.
Company
Preferred solution
Let the company propose a solution
New Reviewer

Ebay - To return an item

I told seller that I made the order by mistake, the thing is that I still have some wheat powder left and when I run out then I shall order some. Not now. What I wanted to order was barley grass powder for now.. I cancelled the order way before shipping. As you notice I ordered barley grass powder soon after cancelled wheat glass powder. I need return label with no cost to me. Thank you.

User's recommendation: It depends........

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ID
#2893682 Review #2893682 is a subjective opinion of poster.
Company
Cons
  • Unable to solve problems
  • No support for dodgy sellers
Preferred solution
Full refund
New Reviewer

Ekart Logistics - Order not received 5days before dispached

My order reached near my home by 16 September, but they haven't delivered tome yet. So want my order.
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ID
#2893680 Review #2893680 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Ola Cabs - I paid cash to ola but it shows pending

I paid money through case, still in my login showing as need to be paid. Pls deactivate my ola money option. Very pathetic service are getting with ola, unable to reach any one in case of clarification or emergency
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ID
#2893679 Review #2893679 is a subjective opinion of poster.
Location
Coimbatore, Tamil Nadu
Company
Pros
  • Paid but still showing payment due
Loss
$95
Preferred solution
Remove my ola money option, which I already paid through case
New Reviewer

Ubereats - They charge me for food I never receive

Ubereats - They charge me for food I never receive
I requested a refund and they never refunded me my money back. I placed an order and the driver canceled and he never delivered. Please refund me my money back or Me and my family will never use Uber eats again.
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ID
#2893678 Review #2893678 is a subjective opinion of poster.
Company
Pros
  • Just want money back
Cons
  • No order receive
Loss
$45
Preferred solution
Full refund

Lyft - What is this?

I have not taken any customer for Lyft. I am out of Little Rock until next week and will start working for Lyft. Daniel McAnulty
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ID
#2893677 Review #2893677 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Company
New Reviewer

Etsy - No answer

just put on a long hold and no answer -- The worst customer support ever i saw worst-worst-worst-worst
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ID
#2893676 Review #2893676 is a subjective opinion of poster.
Location
Lahore, Punjab Province
Company

Shein - I have not received my package

I have not received my package i am very worried as I spent lots of money on it. When i am trying to track i can see my products are not moving
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ID
#2893674 Review #2893674 is a subjective opinion of poster.
Location
Sydney, New South Wales
Company