Anonymous
Guest-6153342 map-marker Bangkok, Bangkok

Boss Audio Systems - No customer support

I have been trying to update the drivers for my Boss RC 505 mk2 for nearly a year. There is nowhere to contact for customer support and on the Boss website it just says no longer available.

I spent a lot of money on my product but there is no one to help anywhere. I am trying to update the drivers and everytime I connect via USB and follow the instructions it just says 'no file' I am also unable to extract the driver files that are included. I have tried numerous applications (Terminal, Keka, The Unarchiver) and I can't get the files open. It really shouldnt be this hard and it defintely should not be this hard to obtain some support.

Please help. I am currently living in Thailand but do not speak Thai.

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Kellsie M Qmh
Kellsie M Qmh

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ladbrokes - Safer Gambling

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi,

I wish to escalate this matter for further investigation.

I am writing to you regarding my accounts with the multiple brands within the casino.

I have now registered a self-exclusion with GAMSTOP, but I feel you have let me gamble irresponsibly by not following the safer gambling guidelines.

I suffer from various psychological and mental health disabilities.

I suffer from various physical and mental health disabilities.

I suffer from mental trauma with complex learning difficulties, and anxiety and depression.

I also have Type II Diabetes for which I take daily insulin injections.

I'm also suffering from CKD, chronic kidney disease, as a result of complications from having Type I Diabetes.

I wish to log a formal complaint for further investigation.

Kind regards,

Mrs. Kellsie Mason

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Preferred solution: Full refund

Qi Evh
Qi Evh

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POSB Bank - POSB ibanking

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

So Im helping my dad do his ibanking account, so I did all the procedures and waited for the digital token code to verify my identity this was all fine until I tried to do the digital token I followed the steps provided where you press digital token and login however there is supposed to be a digital token set up pop up after you login however nothing showed up I tried it a few more times after and nothing at one point when logging in something new showed up they told me to update my particulars however when I click update an error message popped up after trying a few things I found out that to change or update my particulars I need to be verified which is the digital token but to set up the digital token I need to update my particulars so I was stuck. After contacting the customer service they told me that I had to go to a VTM machine to update as I couldnt do it in the app.

After reaching the VTM machine and updating my particulars the machine indicated that I had to talk to a customer service person to complete my update and I did the customer service told me that the account wasnt mine and I had to ask my dad to come in person so I did after doing all the steps again the person told me that my dad had to answer some questions to verify his identity the first few questions were fine but the last question about giro was confusing and my dad couldnt really remember the detail of his giro then the customer service person said you answered incorrectly and couldnt update his particulars when we ask them whats wrong with the answers the person told us she cant tell us.

POSB has the best security they can even lock out the owner. As my dad dont have time to go the bank as they close too early at 4pm I had to do ibanking but now I still have to go in person so what is the point of ibanking if I was doing the updating of particulars on the app its not like they can verify my identity so whats the point of all these questions they could just ask for my dads nric and be done with it if you say that the nric could be stolen then how does face to face verify your identity when the VTM machine cant.

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Preferred solution: Get my particulars updated

User's recommendation: Never

Dumitrescu A Iuu
Dumitrescu A Iuu

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| map-marker Bucharest, Bucharest

Instagram - I'm being blackmailed

Hello, I was just blackmailed by an account showing me private pictures with me and asking for money or otherwise they will release them to all my followers on instagram. I deactivated my account meanwhile but they already did screenshots to all of my follower list.

I suspect they are using multiple accounts just to scam people.

The threats that I received were from the following mail: christinawilson121@***.com.

I also blocked them but I'm afraid that they will still send the data. The account now doesn't have any name because I think they blocked/deleted me as well, but it's the third conversation if you can check my account.

I don't know what to do, please help...

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User's recommendation: Investigate into that account

Jennifer H Vxd
Jennifer H Vxd

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Verified Reviewer
| map-marker Glasgow, Glasgow City

EliteSingles - Waste of money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I joined Elite singles, thinking I could meet a person with a decent career, intelligect and a good work ethic. I paid for a three month subscription which was nearly £150.

Once joined I don realised that you can't search for a match. They send you a few matches each day of which none were suitable and very far away. I then waited for the following day to see my new matches simply to find they were the exact same as the day before . And the site makes it very difficult to cancel your subscription and had no phone number to call.

When I did get an email back. They told me to relax my preferenced to show smokers!! That would result in more matches. And was the reason I had no new matches.

What was I paying for??

Waste of money. Luckily they have given me a full refund.

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Kellsie M Qmh
Kellsie M Qmh

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Virgin Bet - Safer Gambling

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Hi,

Good morning. Due to my various severe mental health and physical disabilities, I do not wish to discuss my gambling addictions by telephone. I've done the right thing in self-exclusion by GAMSTOP, but I feel I wasn't protected from gambling harm or financial loss. I also do not feel any safer gambling guidelines were followed to protect me from financial loss, nor were any affordability checks carried out against me. I appreciate your swift response. I now wish to escalate this complaint further to your Stage II Complaint Escalation process or procedure. I don't have a passport or driving license and you didn't require this upon account activation or during the sign-up process. If you want, I could raise a chargeback or visa debit card dispute if you're not willing to assist me. I wish to escalate this matter for further investigation. I am writing to you regarding my accounts within the Casino. I have now registered a self-exclusion with GAMSTOP but I feel you have let me gamble irresponsibly by not following the safer gambling guidelines. I suffer from various psychological and mental health disabilities. I suffer from various physical and mental health disabilities. I suffer from Mental Trauma with Complex Learning Difficulties and Anxiety and Depression. I also have Type II Diabetes for which I take daily Insulin Injections. I'm also suffering from CKD Chronic Kidney Disease as a result of complications from having Type I Diabetes. I wish to log a formal complaint for further investigation.

19 Greetham St, Southsea, Portsmouth, Southsea PO5 4LH

16/03/1998

Kind regards, Mrs. Kellsie Mason.

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Preferred solution: Full refund

Meg M Ooq
Meg M Ooq

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Global Visas - No humanContact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Oct 06, 2024

I recently had an incredibly frustrating and distressing experience with GVC Global Visa Corp Agency that I feel compelled to share to warn others. If youre considering using their services, I urge you to think twice!

First and foremost, this agency has no human contact available.

If you ever find yourself needing assistance, good luck! They operate entirely online, and reaching them is virtually impossible. I thought I was dealing with a legitimate organization, especially since their website is designed to look like an official government site of Bahrain. This deceptive appearance is their first red flag.

I paid $222 for what should have been a simple visa application process.

The real cost, I later discovered, is only $50. They promised a 24-hour visa turnaround, which is why I chose them, thinking it was worth the extra money. However, after two days of waiting and no communication, I was left in a state of anxiety. To make matters worse, I was charged an additional $99 without any explanation.

When I attempted to reach out for clarification, I sent multiple emails, but all I received in return was a standard response telling me to wait.

They provided no real answers or support. I tried to call their listed numbers in the UK, Singapore, and Hong Kong, but none were reachable. It became clear that they were simply ignoring my requests.

They also asked for a lot of confidential information that seemed completely unnecessary, which raised even more alarm bells. At this point, I realized I was likely dealing with a scam.

Its frustrating to see that they sponsor ads on Google to position themselves at the top of search results, leading unsuspecting customers like myself to believe they are a trustworthy agency.

After two agonizing days with no updates, I finally received the visaon the very last day. However, the stress and anxiety I endured throughout this process were not worth it. Im left feeling cheated and frustrated, with no way to contact them for a refund or even to express my dissatisfaction properly.

In conclusion, I strongly warn everyone to stay away from GVC Global Visa Corp Agency.

They have no regard for their customers and are more interested in taking your money than providing legitimate services. Save yourself the headache and choose a more reputable agency that actually values its clients.

View full review
Loss:
$222
Cons:
  • Unreliable and fake

Preferred solution: Full refund

User's recommendation: Avoid them at all costs

Cheryl K Ogm
Cheryl K Ogm

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YouTube TV - Playback area randomly changes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi. We live in a rural area in NE Ohio where our internet modem goes out nearly every week.

It's the only service we can get in our area. The problem is that when this happens our playback area gets changed. I don't want or need Pittsburgh or West Virginia local stations. I know the policy is we can only change our playback area twice a year, but this is insane for us.

Every time we attempt to change it back, we are met with resistance. We love YouTube TV, but this aspect is incredibly annoying. Is there any way in the world to keep our home area and playback area Cleveland without it changing all the time? We may be forced to drop your service if this can't be resolved.

Also, I can't even add my email as an extra account along with my wife's. The current system to do that just doesn't work. There's a place where it says to add account, but when I do, I am required to jump through multiple hoops to do so, and in the end, I grow so weary that I just give up. Why does this have to be so complicated?

I am writing this for my wife.

Thanks, Don M. King.

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Pros:
  • I like getting live tv
Cons:
  • Playback area randomly changes due to power or internet outages

Preferred solution: I want my playback and home area to STAY Cleveland, Ohio. Period!

Carson P Aag
Carson P Aag

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BetOnline - ILLEGAL TACTICS USED BY THEM ALMOST RUINED MY LIFE.

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Please Read. MY USER #:B421****

I was a student in school at the time of first playing with BetOnline.

First month went by using the site here and there. No Real issues, extremely slow payouts to begin with. I slowly became more and more addicted to gambling. Gambling every hour.

Losing 10s of thousand of dollars. I was also taking Adderall at the time I think my addiction was the worst.(makes you want to gamble 10x more on med). This is just the beginning of the horror that went on with the service here. I will start off by sharing their disgusting tactics used to trick people.

It makes me numb. I dropped out of school because of how bad my addiction was. I went to multiple therapy programs including doing EMDR to try and erase some of the trauma I experienced from this site and the narcissism behind these people. I really struggled to hold relationships with people I loved.

Gambling is a very dark path. Especially if combined with the elusive and greedy people that run these offshore books.

NOV 2023: I asked the VIP chat to speak. At this point I am well over $50,000.00 in losses. Keep in mind I have had more disturbing conversations than just this one in about to show you.

I had asked them to disable the account permanently hundreds of times. Via email/phone even up to this point. I told them I was suicida* and just flat out stated this and that I wanted my account closed immediately. Whoever was hiding behind the name that day you should know I overdosed that night on AXR.

I WAS TOLD TO DEPOSIT MORE! Yes not anything of any nature to stop the pain I was in. ACCOUNT WAS NEVER CLOSED THAT DAY(THIS is something that they are required to do by law even in Panama and terms and conditions state this) not only that, they knew I was vulnerable and they knew that they were gonna get more money from me.I would go on to continue play and I would end up losing another 15k between this time and the next round of conversations.

FEB 2024: Fast forward the 16th of February my parents made me go to IOP for my gambling issue that had taken over my life. I made a phone call this time as I literally had been playing every hour up to this point.

I told them I wanted this account disabled and I was very clear, my parents were next to me when I did this. I got an email later that day stating the indefinite closure of my account (remember what I just said) I will attach this email.

MARCH 2024: Ive been through about a couple of weeks of therapy at this point and I had made 0 to no improvement

(THERE REALLY IS NO CURE GAMBLING IS THE #1 MOST GRUESOME ADDICTION OUT THERE)

I go to check the email of the account I had used and to my surprise the account had somehow been enabled again. (Hmm no contact and sure enough I could login) so we know the road again, gambling WHILE in therapy, lying to my parents. It got really bad again.

I had asked again for the account to be permanently disabled again at the end of March to which they never followed through.There were many times I told them I wanted to KM in chat thats how bad I needed them block me. Never did. At this point it really is just evil but also still partly my fault for not speaking up sooner.

Fast forward to today: I had been playing up to about a month ago. I spoke for 8 hours with customer support.

I feel disgusting. They are PIGS, they countlessly continued to enable my account even after asking to be self excluded. I am in every right to fight for the funds from the time of me having proof of the self ban. Also they have 2 forms of suspension, 1.

Is basically just u asking them to take a break. 2. Is self exclusion which means they must and by rule and law which they damn well know close the account permanently. They must also stop sending promotions etc.

on file. I was manipulated, gaslit into me being problem and was told I would not get my funds back. I will be getting those funds back that they owe me from the time I should have never been allowed to even enter the account and I will not stop until I do. I have filed with Dispute offices of the license they claim to have.

The way they tried to use clauses in an effort to hide that I wasn't actually excluded, andd I had to go to the extent that I'm suicidal at that moment to get them to close it. Provided below is the proof of this. They told me that indefinitely is differentfrom permanent(they will do anything to keep you attached). They owe me $2992.72 and they say oh a review needs to be done to see if you can get the refund because I would have needed to tell them self exclusion and u wouldve needed therapist consent??(keep in mind they never sent me any promotions from Feb 16th when i initially self banned.

They know what they did. THEY ARE ABSOLUTELY DISGUSTING AND I ADVISE EVERYONE STAY THE F AWAY. THEY USED ME AT A TIME I BECAME VERY VULNERABLE AND ADDICTED TO. THEY DONT CARE AT ALL.

THEY NEED TO BE HELD ACCOUNTABLE, THEY KNOW EXACTLY WHAT THEY DID. THEY DID NOT FOLLOW THEIR OWN RULES AS WELL AS PANAMA GAMING COUNSEL LAWS.

View full review
Loss:
$50000

Preferred solution: THE LOST AMOUNT THAT YOU USED ME TO STEAL FROM FEBRUARY 16th ONWARD.

User's recommendation: RUN FAR AND NEVER GET CLOSE TO EVEN SPEAKING.

Jessica M Ysd
Jessica M Ysd

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| map-marker Chiang Mai, Chiang Mai

Lao Airlines - Flooding issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

To whom this may concern,

We booked a flight through my trip our booking number is 1038-73*-***. Our reference number for the flight is RVC29G.

We are currently in Chiang Mai and meant to be flying to Laos on Wednesday 9th October.

However, we are currently stuck in the flooding and are unable to retrieve our belongings from the hotel as water levels are too high. Therefore, we will not be able to fly on Wednesday.

This has been an incredibly stressful situation and we would be incredibly grateful if we could receive a refund for the flight or the money changed to credit so we could book another flight when we can retrieve our belongings.

I understand that there was a no cancellation policy however this has been unforeseen circumstance and we still want to fly to Laos however will not be able to on Wednesday. As you'll be aware, it is a lot of money to lose out on when the situation is out of our control.

We would appreciate your help and understand with this matter.

Kind regards,

Jess Milton

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guy T Xby
guy T Xby

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| map-marker Badung, Bali

Nissan Indonesia - DISSATISFACTION WITH YOUR SERVICES

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Good afternoon. I bought a vehicle, Magnit, from Nissan Bali (Nusa Dua). A colleague had an accident two years ago and I waited more than six months for spare parts. Do you think this is possible in Europe? Currently, every time I take my vehicle for servicing to Nissan Nusa Dua, you have to wait more than half a day. The appointments are cancelled on the morning of the appointment because the computer check is not in the garage. Almost every time the vehicle comes out of the garage, it has an undetected problem or a new problem that appears one hour later. I doubt that this quality of service is specific to Nissan but is more specific to the management of Bali.

- There is no customer recognition.

- There is no English speaking staff.

- School interns do the servicing and it is not checked.

- Details or explanation of what is done are not provided.

- There are no answers to questions.

- Meeting a manager is impossible.

- There is no service at all.

In short, there is no customer satisfaction and I am not the only one to think and say it. I just sent the car for servicing on Monday, September 23. One hour later, the air conditioning was not working. Nothing has been checked, and I still don't have a new appointment, but I'm told that I'll have to pay for a service again. Are they making fun of people? Who trains this staff?

I'm waiting for a quick response please. Failing that, given the lack of respect for me by your branch, I will launch a truth campaign on social networks.

Best regards,

Guy Toullelan

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Pros:
  • Read the review
Cons:
  • Nissan bali is a disaster

Preferred solution: Good technical service !!

User's recommendation: be close to your customers and be professional in service. Nissan Bali is a disaster.

Tracey P Uht
Tracey P Uht

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| map-marker Templestowe, Victoria

Virgin Australia - Gobsmacked

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We were travelling on a family holiday from Perth to Melbourne

My daughter was flying business class. She overheard the stewardess

Her name was nicole talking to the steward that my daughter must

Be an escort travelling in business.

Just because my daughter is pretty

Has blonde hair and had make up on the flight they judged her, they

Were speaking loudly that a lady and child looked at my daughter .

She was so upset she waited at the gate to tell me as she was angry

She did the right thing and did not confront the stewardess but she

Should have as virgin response was no one was talking about her

Funny when she heard the whole conversation. My family and daughter

Are all virgin velocity members and will not be flying with them again

It ruined our whole experience

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Aditi G Hlc
Aditi G Hlc

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GlowRoad - Fake site

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GlowRoad - Fake site
GlowRoad - Fake site - Image 2
GlowRoad - Fake site - Image 3

I had a negative experience with Glowroad. I ordered two to three items, but received different products and there was no option for return or exchange.

It seems like Glowroad may not be a reliable app for ordering products. While Glowroad's affordable prices initially attracted me, my recent experience was less than satisfactory.

The products I received did not match my original order, and the lack of a clear return or exchange policy made it difficult to address the issue. Furthermore, the absence of a cash-on-delivery option and occasional delays in delivery contributed to a less than ideal shopping experience.

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Loss:
$1
Pros:
  • Cheap and affordable
Cons:
  • Too many scams

Preferred solution: Full refund

User's recommendation: I don't recommend using the app. If you decide to shop, be extremely cautious and look out for red flags such as unusual prices, limited information, return and cancellation policies, and cash on delivery options.

Anonymous
Guest-6153108 map-marker Moscow, Idaho

Verizon - Fraud & suspension of phone lines

Good morning, my name is Christina. My boyfriend and I came into one of your stores to get me a new number and we worked with a guy named Scott.

We just wanted to get some information at first but then he pushed two new phones on us even though my boyfriend said no cause he was happy with what he had. We asked how much we would pay monthly for both and he assured us it would only be 150 plus 20 for two new phones. He also said since we were get the phones on the 30th of August we wouldnt pay for September. Not only was that bs but we got charged 10 days later for 316 dollars.

We went back in to return the phones on the 20th and he wouldnt take them back he would just ignore us saying we wanted to return the phones and cancel the $316 charge, we got these phones on the 30th of August but our bill was from June. We went back on the 29th to see if we can return our phones again and the laid that we talked to said that he did what he did to get his commission and it sounded like he had done this before. We cant return our phones and we have tired to call the 611 number multiple times and we can never get through so at this point if this doesnt get fixed him and I will talk to our lawyer to get paperwork started.

We have a baby coming in couple of weeks and we cant continue dealing with this. So please can someone help us?

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User's recommendation: Before purchasing anything make sure you have everything written and recorded because they are not there to be your friend and help you, they want your money that’s all.

Shira K Aiq
Shira K Aiq

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Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

Brawl Stars - Problems with locating my account

i wrote to brawl stars a few months ago asking for help to locate my son's account. He loves this game and invested much time in playing and getting points and troffies.

One day his brothers account took over his and i asked for help how to bring back his account, which he was very upset about loosing. They asked to lock meanwhile both accounts and i

ll answer a few questions. I answered all the questions and since then, about a month and 3 weeks passed already and we did not get unfortantly any respomse. My 2 boys are still waiting for their favorite game to re-open so they can continue where they stopped.

Ill appreciate for your help. My e-mail which the boys accounts is registered is: shira.kenig@***.com.

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Siddharth T Owt
Siddharth T Owt

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| map-marker Pune, Maharashtra

Zoomcar - Pathetic service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have a serious issue with zoomcar services provided to me. I recently booked Zoomcar at Pune for 3 days, and host delivered on time.

But after 2 hours of driving, the engine timing belt got weared out. I stopped driving instantly as it could cause engine damages and costly to repair.

I couldn't reach out to zoomcar helpline. When I tried on chat in zoomcar app it asked to further communicate with customer support. If I call to that number, it's unreachable at times and asked me to text on app.

Is this the service the company has been providing?

It's pathetic, we were stranded in ghat section without any help from your side and owner too.

I'm warning that a consumer case would be filed against you as I have planned for 3 days trip has been completely spoiled because of your careless service. We had booked the stays and made arrangements for around 50,000 INR which went completely in vain.

View full review
Loss:
$50000
Cons:
  • Customer service
  • Vehicle condition

Preferred solution: Compensation for whole trip

User's recommendation: Avoid Zoomcar, zero focus on customers

Nonna G
Nonna G

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| map-marker Minsk, Minsk City

Condor Airlines - YOUR MISTAKE so why should I wait 14 days for a refund?

Condor Airlines - YOUR MISTAKE so why should I wait 14 days for a refund?

On October 5 I booked my flight via Condor website, ref # 1040****. While checking my confirmation, I noticed that my middle name was missing the last 3 letters of it.

Today, on October 6, I contacted Condor customer service/US to report the mistake and to have it corrected. Their representative told me that the only way to correct it was to rebook under the corrected name. She proceeded to tell me that in order to rebook, I would have to first purchase the new ticket and only then she will cancel my booking, which had only part of my middle name in it and that the refund for that booking will be issued within 14 business days. I find it outrageous!

The shortening of my middle name was obviously the result of their system malfunction. The fact that Condor would not correct its own mistake without making me pay full price the second time around and then make me wait for their refund for 14 days (as of this moment and until their refund is processed I paid TWICE for one single booking) is egregious. I received their cancellation confirmation via email and requested, via email to their reservation/customer care, their immediate refund back to my credit card for that canceled booking.

I most certainly do not wish to wait 14 days. After all, this was THEIR system's mistake.

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User's recommendation: Their booking software obviously can malfunction, as it did in my case. Be vigilant about what it inputs.

Bethany H Iwv
Bethany H Iwv

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ChatGPT - Inquiries

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Zero stars isn't low enough to describe the utter disappointment and disgust I feel towards this company. They have no shame, no integrity, and absolutely no sense of honesty.

Their blatant disregard for customers is appalling. It's as if they're operating with the sole intent of deceiving people. There's not a shred of decency or professionalism in the way they conduct themselves. The so-called customer service?

Non-existent. You'd have better luck talking to a brick wall. Save yourself the frustration, the lies, and the poor experience do yourself a favor and buy the R1 instead. DO NOT UNDER ANY CIRCUMSTANCES USE CHATGPT.

It has been nothing but a nightmare, and its clear they couldn't care any less about their users. This company is a disgrace to the industry.

View full review
Loss:
$100000
Pros:
  • Non
Cons:
  • Too many

Preferred solution: My account history to be restored or exported and give. To me

Muhammad S Umo
Muhammad S Umo

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Verified Reviewer

Garena Free Fire - Appeal for Unjust Ban - 127420****

Garena Free Fire - Appeal for Unjust Ban - 127420****

Dear Free Fire Support Team,

I'm writing to appeal the ban on my account, 127420****, which has been wrongly suspended without any valid reason. This account is approximately 5-6 years old and has been a valuable part of my gaming journey.

I strongly assure that:

1.

I haven't used any hacks, cheats, or third-party applications.

2. I haven't violated Free Fire's terms of service or community guidelines.

3.

I've played fairly and honestly throughout my gaming experience.

Reason for Appeal:

(Provide any additional context or clarification regarding the ban)

Account Information:

- Account ID: [127420****]

- Username: [AYTCOCO]

- Email Address: [ssanu9512@***.com]

- Device: [Samsung A12]

I kindly request you to review my account and reconsider the ban. I'm willing to cooperate and provide any necessary information.

Thank you for your attention to this matter.

Sincerely,

Muhammad Sanad

View full review
Loss:
$10
Bonnita Hsw
Bonnita Hsw

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| map-marker Rayong, Rayong

Lazada Thailand - False promises

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Is it possible to give a negative star ? I ordered an item that was advertised as 48 hour Priority Delivery.

I ordered on 27 September and the delivery date was given as 29 September. It didn't arrive. I contacted Lazada and the seller. I was told that the seller was very busy, so a new delivery date was given- - 30 September.

This went on until the item was delivered on 3 October. Lazada give a 30 thb voucher is promised delivery dates are not upheld. I had to contact Lazada to find out how to get the voucher. After 10 or so emails they agreed to pay, and told me that the 30 thb was in my LazRewards folder.

I tried to fine it but couldn't. I use a desktop PC, and when I informed Lazada that I couldn't find the payment they informed me that I could only the payment if I downloaded their app. I don't have a mobile phone (I am 75 years old), so they told me to use someone else's phone. I won't that.

I asked Lazada to pay the the payment some other way, and now they won't answer my emails. What a bunch of scammers !!!

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User's recommendation: Dont believe a word of their promises