Leslie’s service department attempted to more than double the price to buy a single speed pool pump with installation. I was quoted almost $900 and they refused to itemize it for me. I had already paid $107 for their tech to look at my pool and confirm that it needed...
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1 comment
Anonymous
#1042170

Sounds like one person was quoting a variable speed pump (800+ depending on manufacturer/size) while another was quoting a single speed pump (400+ depending on manufacturer/size). A VS pump install cost more to install because tech will be on property longer with programming and such.

As a business man yourself, you know time is money. They should still have itemized it. Leslie's also offers free extended warranty if they install it.

Depending on manufacturer/make your warranty could be as short as 60 days. If they install it, they will extend it up to 5 years free.

Review
#497824 Review #497824 is a subjective opinion of poster.
Loss
$107

Metroplex Pools in Fort Worth, Texas - Great install, Great experience

5.0
Details
Metroplex Pools - Great install, Great experience
After doing some research and liking the pros of a fiberglass pool, we chose Metroplex Pools because of the good reviews we read and seeing the actual installed pools at other costumers houses. Other than dealing with weather and holiday delays, the installation process was quick and painless. We love our pool and look forward to many years of enjoyment.
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Review
#1550474 Review #1550474 is a subjective opinion of poster.
I bought a filter in 2015 with installation for my inground pool. The filter was installed about a week after I purchased it (which was ok with me since we were on vacation that week anyway) when the installation technician came he told me there was an extra charge for...
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1 comment
islandrecreational
#1250963

Thank you for your review. We look forward to seeing you in the future.

Review
#967449 Review #967449 is a subjective opinion of poster.
Reason of review
Good quality
POOR CHOICE WITH CENTRAL JERSEY POOLS - THINK TWICE!!

Update by user Jul 12, 2017

We are happy to say that since our last meeting with Mr. Steven Metz from Central Jersey Pools, our pool construction is underway and has been progressing very smoothly. Our slight hiccup in the beginning was a misunderstanding and we are glad we've decided to move...

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Review
#1060540 Review #1060540 is a subjective opinion of poster.
Reason of review
Order processing issue
My name is Twanna Johnson .I live in a rural area and the public pools are far away.For years I was purchasing pools from Walmart to get us through the summer heat. At the end of the summer I had to drain the water out the pool and find a place to store it. This became...
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1 comment
Anonymous
#552668

SCAMMERS AND RIPOFFS!!!!! DONT BELIEVE A WORD THESE THIEVES SAY!!!!!!!!

Review
#350377 Review #350377 is a subjective opinion of poster.
Tags
  • Rural area

National Pool Care in Miami, Florida - Quick excellent knowledgable service

National Pool Care National Pool Pros provided technical support for a complex pool install with all necessary products to complete the installation. Our purchase encompassed multiple complex orders and different delivery times. They had all the items that we needed as their product offering seems to cover the entire pool industry. A few items were special order and had extended delivery time but that can ce expected for a complex installation. The website is easy to use for customer service and very reliable response time. My kids think they are the greatest because they love our new pool..Thank You NATIONAL POOL CARE.
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Review
#242401 Review #242401 is a subjective opinion of poster.
Loss
$25000
1.6
Details
I purchased the new Salt Generating Pool they advertised so much. The installation guy called and said to make sure I have the sand spread or they will charge me a "sand" charge. I hired someone to come help me spread the sand. The installers came and told me they had...
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Review
#1539140 Review #1539140 is a subjective opinion of poster.
Cons
  • Bad selection
  • Bad quality
  • Bad service
Reason of review
All of the above
Loss
$3
Preferred solution
Let the company propose a solution
Tags
  • Waste of money
2.3
Details
Purchased one of Great Escapes high end above ground pools, paid 7000 dollars plus only to have the cheap ladder fall part in less than 2 weeks. Great escapes said they would send us a new part for the multiple pieces already falling apart on this cheap ladder. Turns...
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Review
#1088195 Review #1088195 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1500
Preferred solution
$1000 gift certificate
In 2007 I purchased an above ground pool (18x33) from this company... they actually called me to see if i was still interested in a pool after looking at one in late 2006. Salesman told me they had one left of the type I looked at and that is was now a dis-continued...
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5 comments
Anonymous
#96343

this little homo is probably Tony from their Greenville Spartanburg store. All the employees make fun of him behind his back and call him Lil Hitler because he is physically small in stature and tries to make up with by being a loudmouth,smartass wannabe toughguy.

He married the CEO's daughter or something like that. She probably thinks of Fabio when he is *** her.

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Review
#124247 Review #124247 is a subjective opinion of poster.

Blue World Pools Installed

We are very pleased with our pool that we purchased from Blue World Pools and the installation was great. It started raining during the install so the installers had to return three days later to complete. We were very impressed how that was completed after all the rain. Our pool water is very clear and pleased about not having to use chemicals. The ionizer unit for filtration works very well and once our water was stabilized, we only have to add clorox bleach once a week. The water always tests great. We are enjoying the pool and love the water not having chemicals.
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Review
#335943 Review #335943 is a subjective opinion of poster.
We bought an In-ground Pool Heat Pump beginning of May 2017 , was told delivery & installation would be July 3rd & 5th . The week before installation Island Rec. calls leaves a message saying delivery wouldn't be till August !st & 3rd , again they called the week...
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1 comment
Anonymous
#1367718

your an ***! i have been shopping there for years not one issue.

I work for the DPFD, you CANNOT return chlorine for a reason. Once you remove it from the property it's yours. it can get cross contaminated.

The chlorine didn't work because of a USER error.. YES YOUR ERROR!

Review
#1096043 Review #1096043 is a subjective opinion of poster.
Reason of review
Order processing issue
(Macedonia, Ohio) I had the store manager visit my home in July to determine if I could replace my “surroneded by decking” 27 foot pool. I had concerns about the installation and matching what I already had so I wanted an expert opinion on this before moving forward....
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Review
#1101303 Review #1101303 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$4600
Preferred solution
Full refund

Blue World Pools in Richmond, Virginia - I have no complaints about this company

Blue World Pools installed a pool at our home and we have been nothing but satisfied with them. We have enjoyed our pool for the past three seasons. They also have great customer service when needed. When we were new pool owners and even today we call them with questions and they are always curteous, friendly and helpful. They never make us feel like we are asking *** questions or have *** concerns. We would recommend them to anyone. They were great from the sale to the installation to the customer service. We are enjoying our pool more and more each season.
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1 comment
Anonymous
#537207

Me neither if you like dealing with CROOKS!!!

Review
#343032 Review #343032 is a subjective opinion of poster.

Blue World Pools in Houston, Texas - Very Pleased Customer

Update by user Sep 11, 2012

Buford Caldwell

Original review posted by user Sep 11, 2012

We purchased The Classic Oval Pool 15x28 from Blue World Pools Inc. We have enjoyed our pool from day one. The service was great, including the sales, installation, and customer service. The installer made sure we understood everything he was doing as he was doing it. They are always there to answer any questions. Very helpful with quick responses. The maintenance for the pool has been quick and easy. Our pool is open year round, stays, clean, with minimal costs. The family enjoys the pool year round. We would highly recommend Blue World Pool to anyone! Highly pleased, no complaint!
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1 comment
Anonymous
#540917

Still pawning your GARBAGE AND FAKE ADS!!! CLOSE YOUR DOOR SWINDLERS!!!!!!!!!!!

Review
#344920 Review #344920 is a subjective opinion of poster.
Tags
  • blue world

Blue World Pools in El Cajon, California - Very pleased with our pool

We had our Blue World Pool installed at the beginning of the summer and have been extremely pleased with it. The pool has done exactly what they said it would. The ionizer along with one gallon of bleach per week has kept the water crystal clear and we had the water tested and everything was exactly as it should have been. The whole family has really enjoyed having this pool. They also did everything they said they would do from the installation to instructions and follow up. I would highly recommend this companies pools to anyone looking to install an above ground pool.
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1 comment
Anonymous
#550859

FAKE ADS!!!! PEOPLE ARE LIARS AND SELL OVERPRISED TRASH!!!!!!!!!!!!! RUN RUN RUN!!!

Review
#349538 Review #349538 is a subjective opinion of poster.
1.0
Details
I would not recommend Crystal Pools or any Hayward products whatsoever! Crystal Pools makes a great pool and the installation was incredibly fast, but their service and response to equipment issues is terrible. We were sold the Hayward OmniLogic Sale Water system for...
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1 comment
IndelibleKingPenguin243
#1758434

Thank you for sharing your feedback. I’d like to hear more about this and offer my assistance.

You can reach me directly at CustomerSupport@Hayward.com.

Please reference this number in your reply - #1667237. Regards, Hayward Customer Support

Review
#1667237 Review #1667237 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Worst customer service ever
  • No quality control
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Replace the entire OmniLogic system
Tags
  • Bad Omnilogic System

Paul Augustine Excavation in Pittsburgh, Pennsylvania - Terrible Excavation Job

I located Paul Augustine Excavation Services in a local ad and called to see if he could level a section of my yard for installation of an 18' round pool. He claimed to have been doing that type of work for all his life, and so we hired him for the job. After 2 hours of work, he claimed to have the section leveled and I paid him. Only after our pool installer came the following week did we realize that another 12" needed excavated at an additional cost. Mr. Augustine said he would return to complete the job, but never showed up. On the last phone attempt to get a date for his return he hung up on me and I decided to file a civil complaint. He evaded the complaint until a constable located him on a Sunday to serve him. I am now spending more $ but do not want him to get away with thinking that he can take advantage of people. Dishonest and unreputable. Do not hire this individual.
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Review
#133655 Review #133655 is a subjective opinion of poster.
1.2
Details
Aliexpress - Customer service is horrible.
Aliexpress - Customer service is horrible.
I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to my messages. AliExpress customer service is only concerned about whether you received the order or not....
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Review
#1089628 Review #1089628 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details
After paying over $50,000 for carvestone installation on our circular drive, pool decking & patio areas, l wish l could say l was happy with both the final result, and more importantly, the customer service we received (or more accurately, didn't receive). The colors...
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Review
#905839 Review #905839 is a subjective opinion of poster.
Reason of review
Poor customer service
This complaint was filed with the BBB of NJ: We contracted with Monarch Pools to install a 20x40 in ground which was installed in September 0f 2007. The pool was closed after the installation for the winter and never used. The pool was opened at the end of March of...
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Review
#118909 Review #118909 is a subjective opinion of poster.