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Yuli Gyc
Yuli Gyc map-marker Erith, Bexley

Frasers Group - Goods missing from parcel, paid £120 and got an empty box only

Provide an actual delivery of service, a contact number, or access to individuals who can help. Take ownership if you are taking monetary transactions and problems occur.

It turns out after their investigation at my inconvenience that they did not actually pack my order and sent an empty one. This kind of suggested it could have been stolen by someone, including myself. I had ordered and paid, looking forward to my purchase. I felt treated like a suspect and questioned; I was asked to provide photos.

Furthermore, I contacted customer service by phone, emailed several times, and chased my queries. Finally, they realized it was their error and no one was at fault. They apologized and cancelled my order, and I'm waiting for a refund. Hello, why would I have ordered if I didn't want the goods?

I asked for a replacement. You did not even try. What an absolute shambles and total waste of my time and energy.

AVOID! Really not worth shopping, find a professional, reliable, and customer-focused company/retailer.

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User's recommendation: We all have a choice of how and where we shop, I would not recommend this retailer, it is definitely NOT what it used represent

Lisa J Wjr
Lisa J Wjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mid America Apartment Communities - Fake organization

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In June 2025, they were given my DRS note to change the apartment to my name, and Denise Thomas told us we had another 2 years in the apartment. On Nov 5, 2025, my husband had a stroke from the stress of us having to be out of their disgusting apartment.

Since we've been in the apartment, we've had mold. We've had huge rats. We constantly had ants. This is supposed to be a medical crisis unit.

The place was dirty when we moved in. It needs to be painted. It needs painting. It needs new cabinets.

The carpets were filthy. Denise kept saying they were going to clean them. The apartment also had termites.

It was never done. The neighbors upstairs were extremely loud.

View full review
Loss:
$100000
Cons:
  • Apartment had huge rats
  • Carpet was filthy
  • Apartment was filthy and needed updating

Preferred solution: Full refund

User's recommendation: Never use open arms foundation

1 comment
Guest

I'm so confused here. The place is an infested he!!$cape but you want them to change your name so that you can stay there. Why not just move silly woman?

Klassic S Oto
Klassic S Oto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PlayStation - 30+ years of loyalty means nothing to these money hungry titans

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Bought Mortal Kombat Legacy for PS5 and the game is littered with bugs, features that don't work, and severe lag time. The creators of the game just did an update which was supposed to fix the game, but it didn't.

I called PlayStation Network to get a refund.

They contacted me two days later, basically saying I lied, that they couldn't find any issues, and I'm out $50.00 even though all over Google there are reports that the game is faulty. It's obvious from this that 30+ years of loyalty mean nothing to these money-hungry titans and I will be sharing this information everywhere so others know to not sign up and go to Xbox; they pissed off the wrong 30+ year customer.

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Loss:
$50
Pros:
  • Used to be about loyalty and honesty
Cons:
  • Now only care about money

Preferred solution: Full refund

User's recommendation: Go to Xbox cause Playstation only cares about money

1 comment
Guest

You won’t get any refund from Microsoft (Xbox) as they have the same policy.

Mark F Sfw
Mark F Sfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deckers Brands - Poor return/refund

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I returned 2 pairs of HOKA shoes via UPS at the same time. Both were received by Decker warehouse on the same date and time. I received a refund for one pair within days of the return. I have been waiting over 3 months for a refund on the second pair. Both pairs were returned within the stated time and both were unworn.

I have spoken with numerous representatives at Decker and have been getting the runaround for over 3 months. They have acknowledged receipt of the shoes but to date have not refunded my payment.

I am told the same thing every time. We need 3-5 days to process the return. I feel like I will never receive my refund of the $175 paid for the shoes.

Terrible company to do business with. Stay away, unless you have $175 to throw away.

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Loss:
$175
Cons:
  • Terrible handling of returns and processing of refunds

Preferred solution: Full refund

User's recommendation: Do not purchase from this company!

Cheng Aoq
Cheng Aoq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Amazon using unreparable people to sell product. I paid for a laptop that said it had DVD rewrite with it and when I got computer did not have DVD player at all. When I call them to complain they told

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I have canceled my Amazon prime, I bought a refurbished laptop that said it had DVD rewrite in it. I get laptop no CD player at all.

So then I called the people that sold me the computer and they told me they do not have laptops with CD rewrite. So I asked them why they are advertising it on Amazon. Their solution was to send me a external DVD rewrite and that's not what I wanted. Then I asked for a refund and they told me I had to take the product to a UPS store to send it back to get my refund.

I told them that I am disabled and I cannot make it to the UPS store and told them that UPS should come here and pick it up. They told me they don't do that. So I'm now out of $210 and a computer I can't use. So beware with Amazon, obviously they let anybody sell on Amazon then.

Amazon would not take care of the problem. Spent over $10,000 in the last year and a half and would not take care of the problem. So any advertisement I can do for Amazon that make them look bad I will do.

I'm trying to get a hold of 10 on my side to get my story on TV so other people don't get ripped off like I did. So as far as I'm concerned Amazon can kiss my ***

View full review
Cons:
  • Trying to get your money back

Preferred solution: Full refund

soupdejourno m
soupdejourno m

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Verified Reviewer
| map-marker Vancouver, British Columbia

MY GAMES - Threatened to ban me

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Played zero city for a few months. Even bought premium for 2 months.

I almost never spend money on a game but i loved this one. Game lagged and i ended up purchasing their in game currency as it registered my clicks off screen as clicks on pages that hadnt even loaded yet. I asked support to take the "crytptocoins" backcand refund and they said i already used it so they cant. My current balance is over 1000 more than i purchased.

They said i uses the ones i bought and made the currency back in game. So they arbitrarily decide which cryptocoins are used first. Conveniently to their benefit.

When i said id rather not file a chargeback for it they said they will permanently ban my account so i guess i won't be playing much longer. This is how a company loses money.

View full review
Loss:
$23
Pros:
  • Good game
Cons:
  • Theives

Preferred solution: Full refund

User's recommendation: Dont buy anything from the developers "my.games"

1 comment
Guest

All gaming companies will ban anyone filing a chargeback. Both Sony and Microsoft included.

Luke J Clx
Luke J Clx

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Verified Reviewer
| map-marker Brisbane, Queensland

Gotogate Australia - This company is worse than a Nigerian Scam

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Gotogate Australia - This company is worse than a Nigerian Scam
Gotogate Australia - This company is worse than a Nigerian Scam - Image 2
Gotogate Australia - This company is worse than a Nigerian Scam - Image 3
Gotogate Australia - This company is worse than a Nigerian Scam - Image 4

They booked me on 3 different airlines from Nairobi, the first airline, Etihad, refused to board me a plane in Nairobi, lying I did not have a visa. They refused to let reason and rule of law prevail, as blatant racist s.

They had freighted me to Nairobi. I was stuck at the airport. I rang and emailed Etihad and CORRUPT Go to Gate on the day of incidence, 29th October 20/25. and got no redonda to date.

Whrb I rang Etihad after I returned to Australia after paying Qatar $2000 for a new ticket, they lied to me they will call back. Ti date no call or email.

Go to Gate NEVER paid a second airline, the third airline, Jetstar was the first to br paid but they also cancelled the flight.

Nigerian scammer is heaps better because they dont leave people stranded, if you have been ripped off by this scam, lets join together in class action to make them go out of business. They are a scam operating from India and are callous

View full review
Loss:
$2800

Preferred solution: Full refund

4 comments
Guest

GTG had your flight reservation scheduled. Etihad denied you boarding.

That ended GTG’s responsibility to you. Your issue is with the airline. You went cheap to save a few dollars and involved a third party site.

You created your own headache. Do better.

Guest

Give me proof. I lived in Upssaka.

Stop spoiling Swedish integrity. I rang and spoke to an Indian dude on Go to Gate Sydney, Australia number. I also talked with a Go- to Gate AI Indian Sunil. You have not introduced yourself and you MIST be GO TO GATE Scammer.

Why not deal with the substance of the complaint that Go to Gate defrauded me and are not responding?

You are not LEGIT and you are based in India. Better a company based in Nigeria

Guest
reply icon Replying to comment of Guest-2787827

I’m not with GTG loser. They are owned by the Etraveli Group in Uppsala, Sweden. Mathias Hedlund is the CEO.

Guest

Gotogate is based in Sweden, not India.

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Manan P Zyi
Manan P Zyi

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Verified Reviewer

Zomato - Poor quality of food

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Zomato - Poor quality of food

Dear team zomato I am writing this to express my disappointment with the food I recently ordered through your app. The quality of the meal was far below expectations.

The food arrived stale and cold, lacking both freshness and proper taste. It seemed poorly prepared and not at all like the pictures or description on the app. Additionally, the packaging was not secure, causing some spillage and an overall unpleasant experience. I have always trusted Zomato for reliable service and good-quality food, but this order has left me quite dissatisfied.

I request that you please look into this matter and take necessary action against the restaurant to maintain your quality standards. I would also appreciate either a refund or a suitable resolution for this issue.

View full review
Loss:
$5
Pros:
  • Best app
  • Easily approachable and distinguished offers regularly
Cons:
  • Bad restraunts and poor packaging

Preferred solution: Full refund

User's recommendation: Please do not order from this restraunt either throw your money in the river sounds better

Anonymous
Guest-6947453 map-marker Portsmouth, Portsmouth

Easyjet - Cancelled flight

I have put in every aspect of compliant and now been told nothing I can do!!

No one is listening, we got told our flight was full by 2 members of easyJet staff at Gatwick! Tried booking us on another flight which was our orginal flight that easyJet cancelled to begin with to the point the man sat at easyJet customer services even apologised and gave me the customer services number!!

When I called they told me to complete an online form and get our compensation back!! As we then had to pay for new flights and hotel, new flights and hotel and different location because of easyJet!

A planned booked get a way for our mums 70th bday surprise to where she finally got to go to where her family came from. Months and months of searching to be an absolute mare from easyJet.

The whole things was an absolute joke a was told by 4 members of easyJet staff to contact easyjet compensation back!!!

And Im not getting no response until

Now saying cent do nothing!

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User's recommendation: Don’t use !!!

Kenyen Dja
Kenyen Dja map-marker Clayton, Indiana

Dolls Kill - A problem with a return

Hello, my name is Sadia Sierra. I wanted to let you know that I had a small problem returning a package to you.

I bought the same costume, but on different platforms. I bought one from TikTok Shop and one from Amazon, but it's the same packagethe same costume, it has the same barcode. The only difference is the label. I tried to return it to Amazon, and they gave me the option of having a UPS agent pick it up from my house.

I made a mistake and gave the delivery person the wrong one, even though they're identical and have the same barcode. I got the label wrong; I gave the delivery person the TikTok Shop package instead of the Amazon one. They're both the same type of costume, but I mixed them up when I received them. I'd like to know if there's any way I can get them back so I can return the TikTok Shop one with the correct barcode and the Amazon one with the correct barcode.

That's where I went wrong, because right now I have the same costume. I ordered it, but the one I have right now is the Amazon one. The problem is, I gave the person who came to pick it up the wrong onethe TikTok onewhen I should have given them the Amazon one. So I contacted UPS to see if I could get the package back, but apparently not.

If the package arrives with you and there's no problem, could you please return it to me so I can send it back correctly, as it should be, since both packages were marked as needing to be delivered to UPS? The only mistake I made was getting that wrong.The package ID number is 577144****8153**** and the postal code from where it was sent to me is 46231

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Paul B Ozl
Paul B Ozl

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Verified Reviewer
| map-marker Berkhamsted, Hertfordshire

Saxton 4x4 - Terrible dealership

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Avoid this dealer.

Similar to many other customers, I failed to do my homework and review the feedback online prior to walking through the door.

What appears to be a very polite, pleasant and professional outfit at the start is anything but after purchase.

It was only after leaving the dealership and driving home I noticed many areas of concern with my new (second hand) vehicle.

The list of faults with my car is huge.

They are very quick to pass over to an aftercare individual, however this process similar to online reviews is really quite painful and you will be assured of an investigation.

No offer to bring the vehicle back to rectify or compensation, or contribution towards resolving.

Despite dozens of reviews with poor feedback the process doesnt change.

It really is sold as seen

It has the look and feel of a premium dealership, however operates as if selling 20year old vehicles for a couple of thousand pounds.

Adverts are deliberately limited to spec of car only to make processing potential legal matters very timely and costly. Companies House records will show some interesting history and details.

It reminds me of a scene from an Austin Powers movie.

Oh, and whatever you do - dont opt for the ceramic paint protection - its the little extra cash sale they make hard to avoid with great value, however the finish is only as good the individual who applies the coating.

Be very careful.

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User's recommendation: Avoid

Jan M Kcd
Jan M Kcd

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Verified Reviewer

Amazon - Refund not issued

I was told that I would receive an Amazon credit. I do not have that credit.

What I actually wanted was a full refund of $96. After visiting your site for an order, my credit card was compromised, and I had to close it. This was the credit card that was used to make the purse purchase. Because your return department couldn't figure it out, I said just give me credit.

They gave me credit, so they say, but I have no indication of it in my account. I have nothing to confirm that whatsoever. I think it sucks because you're keeping my money.

I think it sucks that you offer me a credit when, in good faith, I bought something and you should return a full refund of money, not a credit to Amazon. You're creating situations where Amazon gets in the plus and wins all the time.

View full review
Loss:
$96

Preferred solution: Full refund

User's recommendation: Obviously Amazon is laid off too many customers, service reps, so think twice before you place an order until they get their heads on straight.

Deni H Ofm
Deni H Ofm

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Verified Reviewer

Power Property Management - Deceptive pricing

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Power Property Management - Deceptive pricing
Power Property Management - Deceptive pricing - Image 2
Power Property Management - Deceptive pricing - Image 3

Dont rent from Power Property Management aka Professional Property Management and Investment Company in L.A.

This company manages residential properties all over Los Angeles and they advertise on numerous rental websites such as Apartments.com.

My problem with this company is they advertise the monthly rental as one price when its really another. They advertised an apartment for $2875 and my friend really liked the unit.

When she got the application she discovered the rent was actually $3095 and the $2875 price was based on a 14 month lease where the first a last month was free. People dont want to involve a mathematical equation to figure out the price of a rental unit when theyre looking for a place to live, especially if math is not their forte. People want straight out pricing, not some fine print and a mathematical equation to learn the actual cost of the rent. VERY DECEPTIVE AND EXTREMELY BAD FOR BUSINESS!!!

I called the management on their Little Rock, Arkansas phone number only to be placed on hold and then transferred to somebody that appeared to be in India!!

Seems like this company outsources their customer service too, anything for a buck apparently.

Dont be fooled by their website that states Integrity is our compass; we always choose the ethical path, benefiting our company and the communities we serve. It sounds good but if you look at it for what its really saying benefiting our company and communities it says nothing about the residents because they dont care. They only care about your money and their bottom line. Why else would they advertise the apartment rental in such a way that is misleading?

If they were so concerned about being ethical they would be more straight forward in their apartment listing but theyre not. Their sole intention is to get you locked into a lease and take your money and basically, screw you. When you figure out what the monthly rent really is, its too late youre on the hook and I bet their lease agreement has the renter forfeiting a few months rent for breaking the lease. This I am assuming but Im probably on the right track.

Stay away from rental companies that are not straight forward with the pricing and outsource their customer service to a third world country paying customer service agents $1 an hour.

Its capitalism at its worst. They take advantage of the tenant then engage in offshore slave labor.

Do you really want to rent from a place with values like this? Find somewhere else to live.

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Preferred solution: Straight forward pricing no bait and switch

User's recommendation: Find somewhere else to live!

Farah P Mab
Farah P Mab

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Verified Reviewer
| map-marker Calgary, Alberta

Opodo - Re:Subscription

Original review updated Nov 06, 2025

Hello,

My subscription was cancelled on Oct 23, 2024, at 3:43 pm MST. I had called customer service to assist me and was sent a credit (C90X24J2F).

When I checked my bank statement this morning, to my surprise, it shows that I've been charged for the subscription again on Sep 27th and posted on the 29th, 2025.

This clearly indicates that the customer service representative did NOT actually cancel my membership.

I live in Canada.

This has caused a major disruption in preauthorized payments with my rent for my apartment.

I could get dismissed from my lease agreement.

Please assist immediately, I'll need this credited back into my account. If not, I'll have to pursue a bank fraudulent claim with Opoodp Prime Barcelona.

Thanks,

Farah P.

View full review
Loss:
$90
Pros:
  • Deals
Cons:
  • Cancelation of membership is impossible

Preferred solution: Full refund

Sumaiya Phs
Sumaiya Phs

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Verified Reviewer
| map-marker Sherrills Ford, North Carolina

Weber - Ordered grill and did not come with all the parts

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I order the Q2800N grill with the premium cart online $499 from Lowes when it arrived we opened the box. The grill was packaged on top.

When we took it out and started putting it together everything was there except the cooking grates. We called Lowes and told them, and they transfer us to Weber. After talking to a couple of people trying to explain what was missing, could not understand what cooking grates were. Acted like it was Lowes fault.

The box was sealed and came from Weber. They said Lowes could have given the grates to somebody. This grill is not sold in Lowes Stores, go figures.

I have never been so disappointed with a product and will never purchase a Weber Grill ever again. Poor customer service and lousy product.

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User's recommendation: Weber is not good as it use to be. Spend your money else where

Rockie Kko
Rockie Kko

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Verified Reviewer

Wayfair - Received totally damaged order

She disconnected the call in mid sentence, as she pretended not to be able to hear me anymore.

I'm not going to be able to comply with any of the attempted instructions about taking photos and everything else of a completely damaged product that I was assured would not be damaged as all the hundreds of others were pursuing to the reviews online.

I am simply going to notify my bank that they should stop payment to Wayfair.

I asked to talk to a supervisor in the first place and I was not allowed to do so.

If you want this crushed damaged little Christmas tree back you had better call me and tell me when you're going to pick it up from the address that I was trying to give to her.

My phone number is 702-210-****.

I gave her all the information off the outside of the box because not only was the item crushed inside in the box was badly damaged on all sides, but THERE WASN'T EVEN A PACKING SLIP!

CALL ME:

Linda R Cooney

2251 N Rampart Blvd #121

Las Vegas NV 89128

GER# 273****EC

Holographic holiday tree with remote control

19.7"H USB Electric RGB LIGHTED DO NOT BUY

CRUSHED into a too small thick corrugated cardboard box, with punctures from the inside out and the outside in, as it was mangled and stuffed in without any protective packaging for a FRAGILE/THIS END UP !

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Anonymous
Guest-6947355 map-marker Ashburn, Virginia

Pepperidge Farm - Your Products Are a Perfect Fit for Our Customer Base - Authorized Seller

Weve been following your brand and truly believe your products are a perfect match for our customer base.

Thats why Im reaching out to kindly request your authorization to sell your products on Amazon.

Ive been selling on online marketplacesespecially Amazonfor many years, and I lead a dedicated team of four professionals who specialize in compliant, brand-

focused growth.

Were selective about the brands we work with, and yours fits beautifully into the needs and preferences of our customers.

If granted authorization, we will help increase your sales and strengthen customer satisfaction on Amazonall at no additional cost to your brand. Our team will

handle everything from backend management to customer service with full transparency and professionalism.

Wed be happy to continue this conversation via email and move forward if you re open to it.

Looking forward to hearing from you.

Best Regards

Kader Yavuzarslan

UCCEY STORE LLC

30 N Gould St #7131 ****Sheridan, WY, 82801, USA

Email- info@***.com

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Timothy K Agb
Timothy K Agb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Odessa, Texas

Amazon - Weak account security and non-existent quality in customer service!

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Unable to access account or change password to get in. Not receiving any confirmation emails being sent to my valid email address.

Finally reached a human after nearly 10 minutes of dealing with an AI system that is dumber than dumb. Got to one person who then had to transfer me to a second department after 2 minutes. The second rep confirmed my account and indicated there was a lock on it, but not exactly why there was a lock. Then couldn't verify information that should have been easy to confirm and couldn't remove the lock.

Decided to just have them close the account since they can't do anything to really be helpful.

Will debate creating another account and may just use them for specific items that are harder to get locally. Heavily disappointed in the lack of security in preventing being hacked.

View full review
Pros:
  • Very large variety of products
Cons:
  • Very difficult to find a phone number and talk with a live agent
  • Very little empathy in customer service

Preferred solution: Account restored/unlocked and password changed. Correction of any issue causing emails to deliver as expected.

User's recommendation: Double the security on your accounts, and don't trust the companies to be watching out for your account safety.

1 comment
Guest

When you say the account was hacked, did someone place an order and you filed a dispute with your bank?

Melanie H Qqt
Melanie H Qqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Temu - Never had any issues

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Have received some goot items from Temu for a good price/ When I have had an issue with items they have instantly refunded and sometimes didn't even want the items returning.

When I have returned an item I have found it quite simple. I do however tend to use the website not the app and be a little selective as to what I buy...

if clothing, check for reviews with photos, check what the material is etc. My mum has had some beautiful dresses for a low price, very well made and quality material.

Agree the offers can be a bit misleading i.e.

to receive the free gifts you may have to spend an amount equivalent to the value of the gifts. It is therefore important to check the terms and conditions of the gift...not difficult, like anything else these days, read the small print.

View full review
Ethel B Oyj
Ethel B Oyj map-marker Austin, Texas

AAMCO - Complaint

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I used the shop on South Lamar, Austin, Texas. He charged us almost $5,000.00 for a rebuilt transmission.

When I picked up my van, it wouldn't start. The manager said it was okay to drive. He had to get it started, and I barely made it home. It wouldn't start anymore.

I had to find someone to check my van. The mechanic at the transmission shop failed to plug in a connector that allowed my van to start. Now, less than 2 months in, pow! The transmission is broken again.

It cost us $175.00 to tow the van to the shop. Now they just slapped a $100.00 charge on us for pushing the van 100 feet. Not fair. What are they gonna say we owe next?

Help. Don't go there ever.

View full review
Loss:
$275
Pros:
  • Ben around
Cons:
  • Time to close this shop

Preferred solution: Full refund

User's recommendation: Do not go there