Browse Reviews and Complaints

Hello,

My cleaner, Brittany was scheduled on September 16th to clean and never showed up. Now It shows the appointment was cancelled when it was a now show.

I am now receiving a cancellation invoice. Why? She was a NO SHOW! I will not pay this and if so I will report it to my bank and report as a

Now September 20th, Jennifer was to clean and she is now also a no show and Homeaglow shows this appointment as cancelled.

Why?

I want to cancel my membership with Homeaglow. Your service is horrible and poorly run. It is not legal to charge me for a membership for cleaning when the cleaners do not show up. what kind of company are you running anyway.

I will be contacting my lawyer if you do not cancel my membership. Your organization is a poorly run organization.

Good evening Sir/ Ma'am.

This is Albert jeyaraj from Trichy. I have book bus ticket through rail yatra App.

The day of journey was 31.08.2024 from bagalore to Trichy. On the day of travel the bus operator has canceled the trip and promised me that they will refund. Till date i didn't receive my refund. Please do the refund at the earliest.

Thank you..

*Vairam Travels - Your Trip Got Cancelled*

PNR VAIO8KCS9267,

Your Trip Bangalore - Trichy is cancelled due to Vehicle Maintenance.

Please call 938008**** for more details.

We sincerely apologize for the inconvenience. We request you give us your support in the future.

*Note:* We have initiated full refund.Please contact your corresponding ticket booked website's support for refund status.

By Albert Jeyaraj S

Firstly, check out all the one star reviews. Something is badly wrong at this company so don't trust them with your money.

Our latest tale of woe involving Iglu involves being told by the booking agent that the deposit was not going to be added to our credit card balance, until we confirmed in a couple of days time we wanted to proceed with this particular cruise he had quoted us on.

The agent, Paul, told us it would simply be a "holding charge" and funds wouldn't be taken from our account WRONG!

Despite not going ahead with the booking, we discovered that Iglu had in fact charged £317 to my partners credit card account.

"Not a problem" said Paul when he called me back to see if we wished to book, "I've requested a refund which should be with you within 5 working days" WRONG!

No refund arrived, so next thing was to hang on the phone for what felt like forever to get through to their customer services. I eventually gave up on that and decided to email instead. Within a couple of days I had a response from an agent to say not to worry, Paul had indeed requested a refund and she had also requested one, so we should receive it very soon. WRONG!

Another 5 working days elapsed and still no refund.

Replied to the agents email to say that we still hadn't recieved the funds.

Haven't had the courtesy of a reply.

It is now 29 days since we were told we would be refunded for a trip we never even booked!

At best this is incompetence or sharp practice, at worst it is downright dishonesty. Either way, it is indicative of a shockingly bad customer service experience.

Trust me (and all the other disgruntled reviewers), book your cruise elsewhere because if something doesn't go according to plan, this company isn't set up, or caring enough about its reputation to help you.

And by the way, "Planet Cruise" is the same company trading under a different name (check their identical websites), so beware of booking with them as well.

You have been warned.

On 9/18, I visited your location in Naperville IL on Naper Blvd. I purchased food via the app.

They were unable to locate my order in their system. They confirmed by looking at my phone I had ordered, I was in the right place and had paid but refused to give me the food/drink because they couldn't find it on their end. So despite my receipt showing O paid, Sergi (who quite rude by the way) wouldn't give me the food I had paid for). This visit was at 2:59 on the Sept 18th.

She also refused to refund and said I needed to reach out and would receive a refund.

I've tried multiple times and can't get they on the phone. The 4 digit code from the app for this order was PM22.

My car is sucking up oil and spent 2 months in the shop trying to determine what's going on and if it qualified for a replacement via class action suit. That's not related to the suit, so no replacement.

I understand that my 2019 Kia Optima does not fit the problem for recall and that's fine, but it was held in the shop with continuous documentation and back and forth effort to solve the problem.

Meanwhile, I was running up a bill of approximately $1800 in rental fees.

I had to take my car back because I could no longer spend money on a rental. I don't know that the problem is truly fixed at this point.

However, I do expect Kia to cover my rental fee for that time period. I only rented based on their recommendation so they had the car to document and deal with Kia. I was led to believe that Kia would reimburse me when all was said and done.

So, in summary, my car still drinks oil and I still have not been reimbursed for my rental.

My case # is

I have sent all the paperwork that has been available to me with numerous emails.

So far, all I have gotten is that I don't qualify for any more work on my car or money from the rental.

What can be done? Please let me know the contact person for the legal dept because I am not letting this go.

I want full rental reimbursement and I will deal w/the oil issue - so they say - too bad.

I'd purchased a membership only a month before I learned that the one and only airline that flew to Philadelphia, PA, in our rural community, no longer was operational. Once I got through to an eDream agent (and that in itself was most difficult), I explained that Philadelphia was the only city to which I, a 77-yr.

old widow, would fly to to see family. I'd signed up in good faith and therefore now that I would no longer be flying, requested a full refund, but to no avail.

In my opinion, this company is a sham with no regard to forces outside customer's control, needlessly repeating over and over again about policy and not offering any compromises. Here's a $69.99 membership fee that'll end up in their coffers for absolutely no services rendered.

The Grubhub app, and website will not accept my actual address 20 Rankin Ave, Basking Ridge, NJ 07920 and changes it to the non existent town of Bernards! Our last 2 deliveries have been dropped at the wrong address.

Each time I have asked for a refund to the account used to make the purchase this last time the call center person was unable to understand my request and I was unable to understand her because English was not her first language and she issued it as a credit.

The credit is useless to me because your system won't let me put in the correct address, and actually changes it to one that no drive can understand and thus we do not get the delivery.

Please refund my money to the original source from which the monies were withdrawn and fix your application and website so that if want to use Grubhub I am actually able to receive my order.

P.S. I have already attempted twice to escalate the issue with your call centers and spoken to supposed supervisors who were no help at all and either had no power to help or no understanding of the situation.

Regards,

Dave Miller

I have sent photos with the air fryer and the info wanted on the AF to them 3 times. Whenever I called to ask if pictures were received a CS rep would say pics of the code number was needed.

I didn't understand what they wanted so I sent pics again

with the model number and cord cut and of the AF.

At one time the rep hung up on me after being rude to me.

I moved and again sent pics of the 3 items needed and was told by the rep that I would no longer receive the $60 refund because I had thrown the disabled AF away and that I checked on a box that said I would not throw AF away until I received my refund.

I never saw that and never checked on a box stating that since the AF was sitting on the floor and only threw it away because I was moving the next day.

I think they are trying to pull a fast one on me and others who the rep said are complaining about the same thing. I had to replace it when my ss payment came so I am not a working person but disabled on a ss income, 81 y/o woman.

I watch the tvland channel cause I like good old fashioned shows and ideas. I don't want to see commercials from MTV or ABC on tvland.

Those are the programs I dislike and I don't want to see gay agenda, sexual content or violent angry people on TV especially in a commercial on a channel that's supposed to be of good values. If I wanted to watch MTV commercials I would watch MTV. As it is I watch TVland so I don't have to see vulgar and unGodly shows like Mtv.

I watch TVland to see good home shows like The Andy Griffith Show, The Cosby show and Gun smoke or Bonanza... Only Good and Clean commercials should be shown!

I have placed several orders with Temu, so I am familiar with their fake sales incentives, and thus far, just tolerated it. Now I have had enough.

I am writing in hope that you will correct the confusion.

First, I kept receiving texts saying that I had a $5 credit. When I ignored it, they increased it to a $10 credit.

Today, the text said to pick out 3 items, 0 charge. I went to your website, picked 3 items, and next thing I know, the spinner appears. When I go to finish my order, I see that only ONE item is free.

In trying to get back to my original order, it somehow got erased.

I placed an order anyway, 0 free items, 0 $5 - $10 credit. Your website is very confusing, didnt even have your contact info, I had to google it.

I am asking that you make this right, not on a future order, but this ORDER, as it may be my last if I dont hear from you.

We had our roof installed four months ago, and after a rainstorm, I noticed water running from behind the gutter. I climbed up the ladder and noticed the drip edge was bent.

My wife called customer service to address the issue. They transferred her call to a different person, and this person transferred it to another one who didn't answer. They said they would have someone call her, but nothing happened. My wife called again three more times, and the same thing happened.

We are still waiting on someone to call us and resolve this issue. But from what I see, I will have to pay someone else to come to my house and resolve this problem before the winter comes.

I made an appointment for Monday, 9/13, but I was notified that they would be closed on 9/13/2024 due to electrical problems. Consequently, I rescheduled for Tuesday at 10AM on 9/14.

When I arrived, I was 10 minutes late and was informed that I wouldn't be able to see a doctor and would have to wait. I waited for 90 minutes before I was seen by a nurse practitioner. I told him that I needed a physical to return to work and that I had followed up at the Centerwell clinic in Charlotte, NC, as I'm a travel nurse. I informed him that I'm preparing for a new assignment and need him to fill out my agency medical form.

However, he declined, stating that he didn't know me. I told him to check his computer, as I've been with Centerwell for approximately 5 years. He advised me to make an appointment for an hour, and so I set the appointment for the following day, 9/14 at 9:45AM. Once again, I was late by 10 minutes and was reprimanded for being late.

They claimed that they were punishing a 73-year-old woman for her tardiness. I ended up waiting for two hours and ten minutes without being seen. Consequently, this will be my last visit to any Centerwell clinic due to their unprofessional behavior. The issue started when I was conversing with the receptionist, and one of their workers, Keisha, started speaking to the receptionist as if I wasn't there.

I confronted her for being disrespectful, and I believe this is the reason why I wasn't seen by the doctor. I felt like I was being punished.

Pissed off I made a reservation for a hotel in April for a trip to Milwaukee that I take every year with my children never used booking.com before and I never will again I had to cancel the reservation because I needed to switch dates I put in the wrong date and I called and they said that they were cancel it but when I got my bill I saw they didnt cancel the room and I disputed this date and they said I was a no-show. I would not have been a no-show if I knew that they were going to charge me for it.

I wouldve been there and used my two rooms $292 that Ive been fussing with them about my credit card since April , I think because this place is out of the country that they feel like they can get away with all this stuff so I disputed it on my credit card and they did invest that I got in the mail today.

That says that booking.com sent them enough information that I would be responsible for the 292 because I was a no-show , I talked to various people thats supposed to work for booking.com. No one speaks very good English and they all said they were credited back to my account but so far nothing I would never ever use this place again.

I had a cleaner who was supposed to clean my house. First, she put the fitted sheet on sideways and the top sheet on with the trim at the bottom, and she didn't tuck it in.

She dusted under things just as far as you could see. She did not clean in the corners of the bathroom, she broke the lever on the sink to put the stopper down, and she didn't lift the stool and dust. The mirror was streaked. She didn't wipe out the stove or refrigerator.

They were supposed to use their products but asked me to put mine out. There are numerous things missing. It's my fault because I had to run to the store and trusted her since she was supposed to be background checked, etc.

They don't have a phone number for customer service. You have to send an email.

In a no-fault accident in November 2023, I made the mistake of hiring these individuals, which turned out to be the biggest mistake of my life. Yes, you can sign up using an app, but trying to actually speak to the lawyer handling your case proves to be difficult.

They sent me to a chiropractor/physical therapist when I should have been referred to an orthopedic surgeon due to severe herniated discs. They appeared unconcerned with the injuries I sustained, focusing more on what they could reach in my pocket and grab. Almost a year later, I had to visit the VA to have my pain managed. They didn't fight for me; instead, they just settled with the insurance company for $10,000, of which I received about $5,000.

My vehicle was totalled, resulting in $18,000 in damages. They left me to deal with the insurance company regarding my vehicle.

Run away, because they don't care. They are not for the people at all!

NI have a dozen photos of things not cleaned or poorly done. Cleaned my house with paper towels, toilet paper and spray.

No bucket and mop, cleaning or dusting rags. When I complained that micro and stove needed to be recleaned, she said I used too much grease when cooking. Rugs and other items not put back where they belonged, got into my cupboards to take trash. AHS without asking.

Didnt bring a vacuum . Brought her daughter to help and also her grand baby, so totally unprofessional. Charged an additional hour before she had finished and only done 2.

+ hours of 3 hour voucher. Cant talk to customer service and I had already referred to a friend which I had to rescind.

Very unhappy, expect a full refund.

On Saturday14/09/2024 bat 22H27 I received a message. " Your order has been Submitted with Order Ref 1090****'.

As I was at home and did not order anything, I ignored the message. The next day at 11H30 suddenly my phone showed not registered on service. I went to Bayside branch, to learn that somehow my contract number has been given to somebody else. To get my own number, which I had for around 28 years I was forced to pay R150...now I did not loose my sim, I did not loose my phone, but I have to pay for a MTN error.

Monday 16/09/2024 I attempted to call the Fraud helpline. 74 call and each one goes like " Welcome to MTN for Fraud press1 ...and peof the call ends ...over and over hour after hour...finally around 15H20 I spoke to a human Siphiwe, who say he is in the fraud department and say he can see my sim was swapped online via e-service...still not my problem. Siphiwe Request a copy of my id and promised to send me a request number and sort things out. Today 5 days later I still have not heard a single word.

In the meantime MTN blocked my profile.

In my hart I do believe that either MTN needs money and swapped my sim to force me to pay R150 or they have dishonest staff members that tried to steal my account, because, unknown to me, my contract is due for an upgrade, thus stealing my number (NOTE without my id) anyone can upgrade my contract and steal the phone. At the end of the day, this is a internal MTN problem and I cannot see why the client needs to pay money for their errors and the dragged out process now to get an upgrade leaves a sour taste in ones mouth and I personally believe MTN has gone to the dogs and one needs to look for a new supplier

We canceled our flight. They requested a doctors note to be emailed.

I emailed the doctors note then we waited and then they also wanted proof that me and my wife were married. We waited then they wanted proof that my three children that are under age couldnt fly without their parents because it was a family trip After all this waiting, they made us an offer. We can send you $1000 and then you forfeit the rest we said no we wanna wait because we spent 1394 on the trip. This was three weeks before our vacation that we started filing this our trip was on August 20 , it is now September 20 and we have still yet to receive any money.

They gave us an answer if you pay $625 we will send you $1394 within 30 to 45 days. how does that make sense if I met all the qualifications that they requested they may send , the doctors note my marriage proof that my wife is married to me never mind the last name that was on the passport. Also, they wanted proof that my children were mine so I had to send their birth certificates after all of that paperwork they have the audacity to tell me that my claim was denied and that I have to pay $625 to be able to get a refund for $1394 , I feel like I was in a punk that is being taken advantage of because I had more than enough time to cancel the trip.

This whole thing started on August 1. My trip was on August 17.

I flew QR817/329 on 08Aug from HKG/DOH/LGW. Everything seemed normal until I got my luggage in Gatwick and found one of the luggage zipper sliders was missing.

I immediately reported this to QR baggage staff. To my surprise, he said the suitcase could be usable and would not log my damage into their report. I emailed their baggage office but they replied with the same response a few days later. My suitcase was in good condition when I checked it in at HKG; it arrived in damaged shape at LGW, and lost its lock function.

How can I reuse it for my future trip? The QR baggage staff never put themselves in the shoes of their passengers and were so rude and arrogant towards loyal customers.

It was daylight robbery. Without a reasonable explanation, I will not take the QR flight again in the future.

On September 1, 2024 my bank account was charged with $35.92 and again yesterday, on September 19 I received a notice from my bank that another charge of $35.92 was made.

I had clearly signed up for a free account and had not been charged anything until September 1. My account clearly statesStatus: Free.

Payment Plan: You are using the free version of Feedspot.

To enjoy Feedspots premium features, please upgrade.

I have not upgraded!!! I was not even in my account until I found out I was being charged, therefore, I definitely did not ungrade.

I called umpteen times and left messages, but was never called back.