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They are unreliable and slow. We have their supposed best internet, and half the time it crashes. Each time they try to fix it, they promise it will never happen again, but the problem comes back a couple days later. Do NOT use CenturyLink. You might as well try to use a skunk as an internet provider, because at least the skunk would be reliable.

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purchased a bundle warranty plan for a Samsung washer and Samsung dryer FROM LOWES STORE. Unfortunately, a year later, the particular Samsung washer purchased was recalled and so, I went back to Lowes to purchase another washer however, the bundle warranty could not be transferred to the new washer as the warranty purchased covered the two appliances at the time. Lowes offered $25 gift certificate for the inconvenience,which was a rip off since... Read more

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Absolutely terrible customer service. The website was buggy and difficult to check out of, I only knew my order was placed because of the confirmation email. Finally, a week passed and I hadn't recieved a shipping notice, I emailed customer service only to get an automated email stating that it would take three days for them to get back to me. Sure enough, three days later I got a response that my order had been cancelled due to a billing error.... Read more

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I can't even get wifi in the next room of the router!! Just tried calling 3 times and transferred to a non-entity all three times, then disconnected. No music, no recording, just dead air! They really need to get their act together!! I'm seriously considering a change after 10 years of making payments to them!! After calling from my home phone, and their acknowledging my number, I get transferred to NOTHING! I called back another 2 times and... Read more

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Went to Mattress One and bought a mattress set. When it was delivered it was higher then the one in the store. I had to order a lower boxspring which I was chareged &129.00 delivery charge . Upon trying the mattress found that it was too firm so I am changing it under there 180 day policy. Both pieces are being delived the same day same truck but got charged another $137.00 cause it was done in two different transaction. And it 's against store... Read more

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I bought 5gb of data and phone service for 66 dollars from walmart strait talk for christmas shopping. I recieved 2 messages and sent 2 messages on ebay 20 minutes. The next day it would not work. I called tech support said i used 300mb. Kinda high but okay. Could not get it to work. I got sick and went to UT hospital ICU for a week got out today called again the tech support tried the told me i use all the data. What in 20 minutes 4 messages... Read more

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First time ordering from this company and i will never order from them again!! Took them 5 days just to ship my order but took the money right away. Still havent received my order its been 2 weeks! Im sure theres other good companies to give your business too...stay away from these clowns!! Read more

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  • From mobile
  • 2 hours ago
  • #970494

Bad service.Lied on delivery promise.Saying its on the way but still not receiving it after 12 hrs.NOT HAPPY.

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Cypress location - the past two times I've been to this location for an oil change, they told I have major repairs needed. First quote was for a rack and pinion leak to the tune of $1200. Second quote was for a leak in the power steering pump to the tune of $1600 dollars. Avoid this place - total scam and way marked up labor/parts.

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I renewed my contract with Rise Broadband in November 2015 because I was told it would save me money. What the rep didn't tell me is that there was a cap on the usage for new contracts. I went over my usage and had to pay almost $157.00 for one month!!! Now when we watch Netflix we have a lot of reloading and it freezes up a lot. I'm trying to get to their tech support now as I write this and it's been 20 minutes so far. The service sucks!!... Read more

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