Oluseyi O Qfw
Oluseyi O Qfw

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Carbon Nigeria - To cancel a loan I never requested for since I did not meet the requirements

I registered to open carbon app early in the year 2022 & i tried to apply for a loan but it was unsuccessful because I did not meet the stipulated requirements to obtain the loan. Fast forward to the year 2023, I received an information from another loan company that I defaulted in loan payment from carbon.

When I received this shocking news, I was bewildered and I asked myself how can I default in loan repayment or better still pay for a loan I never received from you. It doesn't add up.

Please note, I have sent countless mails to you via e-mail without any positive response, hence my reason for sending this message is for a resolution to address this salient issue since the error is from your end. For more clarification you can gather every details you need to work with from my email: olofinoluseyi@***.com.

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Loss:
$11
Cons:
  • Inability to easily contact customer care team
  • Customer service is poor

Preferred solution: Resolution from your end for providing wrong information

Michael M Mun
Michael M Mun

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Verified Reviewer
| map-marker Tampa, Florida

Long John Silvers - Confirmstion of Local Store Hours

When I Googled Long John Silver's local store located at 1707 E. Fowler Avenue, Tamp, Florida 33612 is your advertised hours listed 7 days a week, 11 AM until 10 PM?

And there was no note stating that everyday the grill shuts down 1 hour before the local store closess.

So, Sunday, 3/24/2024 @ 8:15 pm est, I pull up to the local Fowler Avenue LJS drive thru to place my order of order for 2 grilled salmon meals.

Your associate tells me that the store closed

the grill @ 8 pm, 1 hour before your local Fowler Avenue store closes at 9 pm.

But when I Google my local LJS store, it stated your hour are 7 days a week, 11 am - 10 pm, are those the correct hours?

Here's what the associate said are are the Fowler Avenue local LJS store hours 7 days a week:

Is the Fowler Ave store a corporate store? Or a Franchise Store?

Did Corporate approve the local Fowler Avenue Store Grill To Shut Down Mon-Thursdays 8 pm & store close @ 9 pm?

Fri, & Sat GRILL CLOSES @ 9 pm/STORE CLOSES @ 10 pm

SUN GRILL CLOSES @ 8 pm/ & STORE CLOSES @ 9 pm?

WHEN WILL CORPORATE CHANGE LOCAL LJS STORE HOURS ON LINE FOR ALL CUSTOMERS?

SO WE CAN ORDER THE GRILL SALMON MEALs 1 HOUR BEFORE THEY SHUT OFF THE GRILL & 1 HOUR BEFORE THEY CLOSE?

Please tell the corporate person who posts the online local store hours to update the local store hours so we weary travelers know the hours posted are valid hours especially the hours for the local LJS Fowler Avenue store here in Tampa, Florida.

Thank you.

Respectfully,

Michael Morton, NACA/BOA Trained Realtor

MS, RMHCI 6713, Exp: 03/31/2024

PSI CHI Masters Counseling & Psychology

Adoption Competent Therapist

Trauma-Informed Therapist

Florida License Realtor License# SL341****, Expires: 03/31/2024

Charles Rutenberg Realty

1545 South Belcher Road

CIearwater, FL 33764

Honorably Retired Air Force Veteran with Over 20 Years of Active-Duty Service to America

Walden University Online, PSI CHI Research Psychology Senior Student, All-But-Dissertation, ABD.

Bus Cell 407-782-****

mmorton396@***.com

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User's recommendation: Corporate please update your local LJS store hours 7 days a weer

YadiAvina
YadiAvina

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American Express - The worse Identity verification procedures

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American Express - The worse Identity verification procedures
American Express - The worse Identity verification procedures - Image 2

I am profound frustrated and disappointed regarding the ongoing issues I have encountered with my Gold Account and I guess now the other three accounts Despite my repeated and diligent efforts to resolve these issues, I am yet to receive effective assistance or a satisfactory resolution. Since the inception of this account, I have faced numerous challenges.

Most recently, I have complied with all the requested procedures, including utilizing Notary-Cam services, physically leaving my house to get documents notarized, and incurring related expenses. On March 1st, I again faxed all necessary documents to the number provided (+1 62*-***-****), as instructed. I have proof of these documents being sent and received successfully. Despite these efforts, my accounts are paper weights American Express seems to be the only company I am experiencing issues with, despite having multiple accounts with different institutions.

Security is a major concern and I appreciate your efforts however the exaggeration stressed me out. Is this because I Am a new member. American Express, now saying that my account would be closed pretty much. I have submitted complaints to the Ive once contacted Better Business Bureau and the Consumer Financial Protection Bureau regarding this matter.

I did receive a call from a representative, from AMEX Executive office, but there has been no follow-up since then.I have fulfilled my part of the necessary procedures more than adequately. Ive submitted want they wanted am I a fake person??

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Pros:
  • Highly recommended
  • Great rewards
  • Prestigious
Cons:
  • Lack of customer support
  • Not in touch with customer

Preferred solution: I want my account restored

User's recommendation: When you apply make sure you provide more than what they ask because once you start setting up your account fraud alerts start going off with AMEX

Ishmael M Hby
Ishmael M Hby

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| map-marker Roanoke, Virginia

Hardees - Disrespected by managers

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Hardees - Disrespected by managers

Not only was my breakfast, not corrbut. I had to go second time.

I asked for the biscuits sandwiches to be remayed because they were falling apart. And drawer and I asked him them to be fresh and she got real attitude. And disrespectful and said they are made fresh. Don't tell me.

I didn't make them fresh. That's no way to speak to a customer. And I didn't even stay to get a refund for the biscuits. After that, attitude is somewhere tould call me back to rectify the problem.

I'd appreciate it. My phone number is (540) 595-****.The store is located on Peter creek road roanoke virginia thank you Not to go to that location

View full review
Loss:
$25
Pros:
  • Food is fairly good
Cons:
  • No customer service skills

Preferred solution: I would like to have that manager removed.That's no way to deal with customers

User's recommendation: Don't go to that location

Anonymous
Guest-5734434 map-marker New York, New York

TracFone - NOT BEING ABLE TO USE YOUR PHONE FOR 4 DAYS

I have had a tracfone for over 20 years, since Verizon took over, every time I try to add minutes I have to go through a war. I have not been able to use my phone for 4 days.

They just keep saying we're not sure turn it off and turn it back on, take the sim card out put it back in. This is horrible and I am looking for another carrier now.

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1 comment
AlexTrac

Hi, Guest-573****. This is Alex from TracFone Wireless.

Please be informed that this is not an automated message. We understand how you feel about this situation. As your service provider, this is is not how we want you to feel and experience. We donโ€™t want to lose a customer as valuable as you.

Our main focus is to provide an excellent service to all our clients, and we know that there are things to improve. We absolutely know how important to have a working phone. Please allow us to check your account again and see if your services are provisioned in our end. Focusing on our quality of customer service is our priority.

We are hoping that you will give us a chance to redeem ourselves so we can help you out. please chat with us via this link https://***/support/contact-us.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word SUPPORT to 611611.

Anonymous
Guest-5734422 map-marker Olanta, South Carolina

Chipotle - Rude supervisor

The supervisor or manager at the Snellville Georgia restaurant was not a very nice person Daisy Garcia. She wanted to argue with me about a salad dressing saying that only one comes with the meal and i would have to pay $.50 extra.

All the other locations willingly give me 2. I only got lettuce, vegetables and mild salsa on the salad I did not get any other toppings or ingredients other than those three. I didnt get anything else added toppings she couldve said to me heres an extra salad dressing but remember next time to pay $.50 I had no idea that they were $.50. she also refused to refund me my money after I did not want to sell anymore.

Very rude. I will never patronize that store until everyone else that I know never to go there.

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Anonymous
Guest-5734411 map-marker Bristol, Bristol

ASDA - PHONED THEM THREE TIMES TODAY DROM 9 AM TO 12.50PM

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i PLACED AN ORDER AND BOOKED A DELIVERY SLOT, THIS WAS MY FIRST ONLINE ORDER WITH ASDA. WHEN IT CAME TO PAYMENT AND CONFIRM IT KEPT ASKING FOR A MOBILE NUMBER WHICH i DO NOT HAVE NOR WANT BUT i HAVE A LANDLINE NUMBER WHICH IT REJECTED AS INVALID.

nON OF THE PEOPLE i SPOKE TO COULD HELP AS THEY DID NOT UNDERSTAND THE ISSUE.

i FOUND THIS ODD AS i HAVE ORDERED FROM SAINSBURYS AND TESCO WITH NO ISSUES.

i WILL NOW UNREGISTER WITH ASDA AS THEY DO NOT KNOW WHAT THEY ARE DOING AS IT LOOKS LIKE TESCO AND SAINSBURYS SEEN TO BE MORE CLUED UP WITH CUSTOMERS WHO DO NOT HAVE MOBILES AND WERE ABLE TO RESOLVE THE ISSUE STRAIGHT AWAY WITH NO PROBLEMS. .

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User's recommendation: NO RECOMMENDATION for online shopping.

Anonymous
Guest-5734402 map-marker Singapore, Singapore

Nova Furnishing - HORRIBLE SERVICE AND WORKMANSHIP!!!

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BEWARE!!! DONT BUY FROM NOVA!!

My wall feature and tv console was supposed to be fixed on the 12th Mar.

When it was installed, one switch was missing, there was no opening for the sound bar wires. I just wonder how they can forget to do this as this it what they are doing day in day out. This happened even with a sketch and description provided. The workmanship is below par.

Today they were supposed to be rectified.

Opening was made. BUT there was no wire for the switch. Then we found out that there was no driver for LED lights. Then they damaged one of the shelves.

Then they abandoned the job. I made numerous calls to the salesman, Jacky Ong, but this guy didnt respond.

This is really a horrible service.

I DEMAND MY MONEY BACK!!!

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User's recommendation: DONT BUY FROM NOVA

Tara C Dkm
Tara C Dkm

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UniUni - No one knows how to deliver packages!

I have had so many problems with this delivery service! Even when the drivers has my information to contact me like my phone number and my gate code to get into my complex!!

My packages still never get delivered!! Its absurd that a delivery company has this many problems communicating when they have the resources to get a hold of the person they are supposed to be delivering to! I spoke with a uni uni representative where they assured me they would tell the driver after the first failed attempt that they will call me and that they had my gate code to get in my complex!!!

There should be absolutely NO REASON WHY MY PACKAGE COULDN'T BE DELIVERED!! I need this for Easter!!!

View full review
Loss:
$100
Cons:
  • Worthless
  • Always failed deliveries
  • No communication

Preferred solution: Deliver product or service ordered

User's recommendation: No, not with this many problems unfortunately

Anonymous
Guest-5734360 map-marker Montreal, Quebec

Afterpay - Payement

IIHI,

My name is Marie France Excellent,

My email is francessem9@***.com

My adress is 15806 Victoria Montreal Qc

phone number is 438 503****

I wanted to tell you that my card had been defrauded, the bank had blocked the card. This is the reason why you could not take the amount that was due of $49.53, and the other of $29,37.

I just spoke with a lady on your site and told her why she sent me something to know if everything is correct to finalize the amount owed.

Can you please confirm this for me in french please? I would like to know will There be a penality for this problem given that it's not my fault?

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User's recommendation: I would like someone who speaks french please

1 comment
Candy S Dbe

Yes because it's supposed to be free ...why try and get money for free ..your worse than wish..a joke..fraud

Gloria M Wrn
Gloria M Wrn

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Verified Reviewer

Temu - Unusual charge from my bank account

I never used my own personal bank account to pay for my orders. I always used my Visa Card.

On March 21, 2024 I saw a payment from Temu.com for $50.13 of which I found unusual.i was able to connect with your automated phone service and I was told that there was a charge made on August 2023 for$49 and change. I spoke to your customer service agent and upon checking on my Temu account the last charges done was from my VISA most recently . No $50.13 recorded. So my question is how did this charge come out of my personal account when I never used it to pay for my orders from Temu.

Please look into it. Im now considering cancelling my account with Temu.

View full review
Loss:
$50
Pros:
  • Cheaper items
Cons:
  • Possible length of time for delivery

Preferred solution: Full refund

User's recommendation: Be very careful. Scammers are on the prowl.

1 comment
Guest

This isnโ€™t Temuโ€™s fault. Someone got hold of your personal info. You need to contact your bank.

Anonymous
Guest-5734343 map-marker Tadley, Hampshire

Direct Ferries - Trip cancelled (strike Seajets)

Condor Ferries Reference Number:

1079****

Direct Ferries Reference Number:

DFP16958****

Outbound Sailing

Depart: Poole

Sun 24 March 10:45

4h 30m Duration

Arrive

Jersey (St Helier)

Sun 24 March 15:15

These are booking details made through Direct Ferries for travel with Condor Company from Poole to Jersey (24.03, 11.45) that was cancelled due problems with ship. Initially was offered a possible alternative trip on 25.03, 19.30 from Portsmouth.

I asked for a cabin as compensation and double time to travel and I was informed by Direct Ferries that I have to buy it as Condor told them the trip was cancelled due bad weather, and this is not true. This is a false information as Condor's operators told yesterday to people from terminal that are issues with their ship.

After I insisted to receive a cabin as compensation, Direct Ferries informed me that Condor offered an alternative trip on 28.03.

I made request to be refunded my money and hope to not have further issues.

My feed back is:

- Direct Ferries doesn't have a contact number and is necessary to wait long time for their email responses.

- Both companies are not offering easy and straight solutions, and are not assuming responsibility for their mistakes.

- it is my view this doesn't show any respect and care for customers and actually are bad practices.

- I will not book future travels through Direct Ferries.

- Certainly I will avoid to travel with Condor.

- I strongly Nrecommending the services of Direct Ferries and Condor.

Regards.

Manuel I. Ciobanu

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User's recommendation: I'm not recommending to nobody the Services of Direct Ferries and Condor

Kamila M Yoz
Kamila M Yoz

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Verified Reviewer
| map-marker Wรผrzburg, Bavaria

O2 Germany - Da kriegt keiner was gesch*

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Hauptsache irgendein Verkรคufer von einer der 100 Nummern verkauft mir einen DSL Vertrag und alles andere ist dann sch* egal. Jetzt bin ich eine Woche ohne Internet und kann nicht arbeiten, weil ich meinen alten O2 Router hรคtte zurรผckschicken und einen neuen kriegen mรผssen.

Null Information darรผber bekommen- habe ich zufรคllig vom Techniker erfahren als schon alles zu spรคt war. Mein DSL Vertrag lรคuft seit heute aber ohne Router, denn es hieรŸ ja, dass ich einfach den alten Router fรผr den neuen Vertrag hรคtte nutzen kรถnnen. Ein neuer Router kommt Ende der Woche. Service am Telefon ist ein hohler Computer und wenn mal einer ran geht, dann ist er schwer von Begriff und legt einfach auf.Hauptsache irgendein Verkรคufer von einer der 100 Nummern verkauft mir einen DSL Vertrag und alles andere ist dann sch* egal.

Jetzt bin ich eine Woche ohne Internet und kann nicht arbeiten, weil ich meinen alten O2 Router hรคtte zurรผckschicken und einen neuen kriegen mรผssen. Null Information darรผber bekommen- habe ich zufรคllig vom Techniker erfahren als schon alles zu spรคt war. Mein DSL Vertrag lรคuft seit heute aber ohne Router, denn es hieรŸ ja, dass ich einfach den alten Router fรผr den neuen Vertrag hรคtte nutzen kรถnnen.

Ein neuer Router kommt Ende der Woche. Service am Telefon ist ein hohler Computer und wenn mal einer ran geht, dann ist er schwer von Begriff und legt einfach auf.

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Anonymous
Guest-5734330 map-marker Cape Town, Western Cape

Sterns Jewelry - Customer Service

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My Husband bought a ring that needed to be resized..I went to Sterns Centurion Mall on the 18th of March 2024 , I was told i will get it on the 22nd March only to find out they didnt capture my details so that repairs department can fix it . Till this day i haven't received it back.

The lady who assisted me Grace cannot even give me a clear answer to why i haven't received the ring back.

Back after several calls or Transportation which cost me money. I AM HEAVY PREGNANT ..This is very poor service and her lack of empathy for me as customers is very unprofessional considering the mistake is from her and store.

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1 comment
Guest

Shouldnโ€™t you wait till after you arenโ€™t pregnant to get the ring resized?

Virginie R Zyo
Virginie R Zyo

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Verified Reviewer
| map-marker Los Angeles, California

USPS - About a missing letter

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USPS - About a missing letter

Hello,

Since some days, I tried to call your service with any success.

I send a professional letter ( with a lot of precious documents) from France with all security, recommended with aknowledgement of receipt. Since the last 1st january, I had any new, my letter seem to be in transit at Venice.

Now I want to have some answers : * Where us my letter now ?

* My receipt have receive it ?

If yes, have you a digital copy of delivery with signature ? * How is it possible that mail can get lost in the twenty-first century ?

I hope to have an answer from you.

If necessary, I will write to you every day until someone can give me an answer.

Sincerely,

Virginie Rault

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Cons:
  • Peu fiable

Preferred solution: I want to know where is my letter. Can I hope a delivery ? How could my letter have been lost? The value of my mail was just priceless

Anonymous
Guest-5734261 map-marker Denny, Falkirk

Evans Halshaw - Complaint

My car was clamped as it wasnt taxed, I didnt get reminder as car hadnt been registered to me. I had to take evening and following morning off work as this happened at 4.30pm and I couldnt get to post office in time.

Sales Manager at Cumbernauld road branch was very off hand eventually agreeing to cover the cost of the ยฃ100 fine I had to pay plus ยฃ25 for a new V5.

He didnt think he should have to pay anything towards loss of wages or inconvenience, but after a week ยฃ205 was paid into my bank.

I would not recommend this branch as Ive had two major issues that Ive had to fight to get sorted. The first one costing me over ยฃ300 and now this, its not what I expected from this company as my friend (who used to work for them) recommended them, but as she worked in Edinburgh and left the company three years ago I can only assume this was not the experience she expected me to have

I am too busy and rely on my car too much to have unsupporting sales staff, they are quick to take your money

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User's recommendation: Tread carefully

Anonymous
Guest-5734231 map-marker Lewisport, Kentucky

Menards - Horrible Customer Service

I purchased several items including lumber from the Owensboro Menards 3/24. I told the lumber yard that I purchased 2 X 6 X 10 pine.

Upon entering the lumber yard, there was a person in the yard that asked my purchased. I told him. He said go there and I will load you. After loading that purchase, I then had to go to another location and showed the getleman my reciept.

He told me that he had loaded pre-cut instead on std grade. Little cheaper. HE told me I could go to the front desk and get a discount. I then spoke to the front end manager "Maury"?

not sure thats correct, but she was absolutely disgracing, and humiliating. After telling her my story, she just stood there like a lazy tree and said "what you want me to do about it, very hatefully. I simply asked if she could take a look at what I purchased vs what was loaded, she said what you load, said I didnt the person back in the yard did. She said did you get 2 X 6 X 10'?

96" long. What a stupid question, because a 10' is not 96" long.

After making a complete scene in the store front, and treated horrible, I just left the store. What a horrible representation of the store front for Menards in Owensboro, KY

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1 comment
Guest

Sounds like a bunch of BS to me. "Precut" is a term used for studs.

A full length stud is 96" and a "precut" is 92 5/8". Neither would come into play when talking about a 10' board.

Zanele B
Zanele B

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Verified Reviewer
| map-marker Gqeberha, Eastern Cape

Rochester Furniture - Unsatisfactory service

Laid complaint regarding item that i bought & was broken within a month, sent email 29/11/2023 no response, contacted Facebook page i sent an inbox, contacted the store several times up to the point i got tired, then got message on the 05th of March that my refund is processed will be refunded on the 14th day which is today. I contacted the lady by the name of Lynn whom i have been liaising with regarding this she told me that she is busy, and she doesn't have a say in this then going to give me the number of the manager, when what must i do with that number now?

I don't know Rochester's processes but to be treated this way is unfair, when i am expecting my refund.

I am expected to call warehouse how? who is employed to deal with customers and see that their needs are met.

I am disappointed i regret the day i get into your shop will even warn everyone about your services.

View full review
Loss:
$4356
Cons:
  • Poor service - greenacres branch

Preferred solution: Full refund

User's recommendation: Zero

Jojo T Xpa
Jojo T Xpa

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Verified Reviewer
| map-marker Shah Alam, Selangor

Foodpanda Malaysia - Johor bahru

Foodpanda Malaysia - Johor bahru
Foodpanda Malaysia - Johor bahru - Image 2

Sekarang masalah macam ini saya order foodpanda air di Xi chแบฃ. Than harga air ialah Rm 15.00.saya suruh suami turun angkat air.

Saya beritahu suami air Rm15.00.suami saya ambil duit Rm 20.00.suami saya tak tak tanya delivery abg. Abg pun tak cakap duit berapa abg terus bagi balance Rm2.00.suami saya naik tanya saya air ini bukan Rm 15.00.kenapa bagi balance 2.00saja.than saya cukup marah dengan suami dan abg delivery. Kenapa nak ambil duit lebih kita. Kalau ada balance berapa sen saya akan bagi abg delivery.

Than ini bukan berapa sen. Ini ambil duit customer yang lebih. Boleh ke macam ni. Kadang kita kesian Delivery abg.

Tapi delivery abg tak jujur.

Saya cukup marah air itu sudah mahal lagi nak ambil duit customer sampai Rm3.00.kalau dia ambil berapa sen. Saya tak marah..AngryAngryAngryAngryAngry

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Leonito P
Leonito P

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Verified Reviewer

Bria Homes - Accounting and finance department kept on delaying my refund and acct officer not responding in a timely manner

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Good day!

This is to express my concern about this matter once more. It appears that your accounting and finance department did not take this matter seriously because my requested refund has still not been received.

Ms. Shaira, your account officer, informed me that processing a refund usually takes two weeks, but I've been waiting for nearly six months now. She insisted that the cheque was still needed signatures from your cheque signatories. I want to emphasise once more that your account officer was not responding to my concern in a timely manner and she will only do so if I bring up the issue on this website.

My only request was that this refund be processed immediately because your accounting and finance department continues putting it off.

Secondly, I am requesting a daily update regarding the status of this refund so that I could be sure your account officer was handling it carefully. Make sure my refund is sent to me before the end of this month.

For your prompt response.

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Preferred solution: Full refund