Dileep D Cmz
Dileep D Cmz

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| map-marker Krishnagiri, Tamil Nadu

Garena Free Fire - Complaint purpose of unban

Garena Free Fire - Complaint purpose of unban

Subject: Free Fire Account Ban Appeal

Dear [Game Support Team],

I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, which I understand was a consequence of using hacks.

I want to sincerely apologize for my actions and acknowledge the violation of the game's terms of service.

I realize the importance of fair play and the negative impact that cheating can have on the gaming community. I deeply regret my lapse in judgment and assure you that it was a one-time incident.

I understand the efforts your team puts into maintaining a fair gaming environment, and I respect those principles.

Thank you for considering my appeal. I am more than willing to accept any consequences deemed appropriate and am committed to learning from this experience.

Sincerely,

[Sandy]

[299394****]

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Loss:
$2000

User's recommendation: Ok

Sajid M Ytt
Sajid M Ytt

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Verified Reviewer

Meta - My account is suspended

Dear Meta Support Team,I hope this message finds you well. I am writing to request your assistance in reviewing the recent suspension of my Instagram account (@[YourUsername]).I was recently notified that my account was suspended, and I am uncertain as to the specific reasons behind this decision.

I have always strived to adhere to Instagrams community guidelines and terms of service. If there has been any misunderstanding or violation on my part, I kindly ask for clarification and the opportunity to rectify the situation.Instagram plays a crucial role in my personal and professional life, and I am eager to resolve this issue as soon as possible.

I would greatly appreciate it if you could investigate this matter and provide me with the necessary steps to regain access to my account.Thank you for your time and consideration. I look forward to your prompt response.Best regards,

Sajidmubariki

Babysurplusclothing

Babysurplusclothing33@***.com

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Preferred solution: I need to talk to meta customers Support

Michelle B Ykw
Michelle B Ykw

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| map-marker Dryden, Ontario

KFC Canada - Mobile order timed out but still got chraged.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
KFC Canada - Mobile order timed out but still got chraged.

I tried to place a mobile order, but the screen buffered and timed out. I shut the app when I saw the order did not go through and I did not receive a confirmation text or email.

I went into the store and placed another order verbally, paid, and went home. On the way home, I received an email confirming my original order and after checking my bank, I got charged for it. I called customer service and they said they only do refunds at the store. However, the store stated that customer service is responsible for refunds and asked me to look up the Canadian Customer Service number online.

I called the 'Canadian' Customer Service number and was put through to Las Vegas.

There, I was told to speak with the store again. I found a request on the app to be contacted for help but I still haven't been called.

View full review
Loss:
$43
Pros:
  • Kid likes yoir popcorn chicken
Cons:
  • Customer service lacks when problems happen

Preferred solution: Full refund

User's recommendation: Don't bother with KFC...

Anonymous
Guest-6096042 map-marker Cedar Rapids, Iowa

Simple Mobile - Turn on phone

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Trying to change a phone that broke to a different phone with the same number. Very hard to do through your system. Customer service transferred to the experts and the phone hung up.

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1 comment
AlexTrac

Hi, Guest-609****. This is Alex from SIMPLE Mobile.

Please be informed that this is not an automated message. We hope this message finds you well. This message is sent from SIMPLE Mobile to ensure that any previous concerns or questions you may have raised have been addressed satisfactorily. We want to reiterate that this communication serves as a follow-up, aimed at guaranteeing your complete satisfaction with our service.

Your satisfaction is of utmost importance to us, and we value your feedback. We want to sort this out with you now. However, in order to do that, we would require to get your personal account information, which we cannot ask here for the security of your account. We are hoping that you will give us another chance to rectify this issue with you.

We want to investigate your request or matter. We don't want to lose a customer as valuable as you. Please give us another opportunity to check your account, and resolve your issue. Aside from calling our hotline number, you can chat with us via this link https://***/contactus.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Jessey Rcb
Jessey Rcb map-marker Garland, Texas

Health Ranger Store - Dishonesty. Poor customer service. Poor business practices

Order was put in during holiday and store hours were already limited, with no way except email contact

Though I made contact by email, there was no response.

When they got around to reading my email, they refused to apply remedy for my issue.

The problem seemed to be related to a computer glitch.

After I reviewed the order and hit the pay button, I was able to note that the shipping address was wrong. It was different than the one I designated.

Even though I could have stopped the payment prior to the order being processed, I chose to give them benefit of doubt. This caused me to wait several more days after sending multiple emails until I realized that they made no effort to correct the shipping address.

I only heard from them that there was nothing they could do about it.

I finally requested for a return authorization be sent to the address where the shipping was going.

They also refused this request.

Instead, they insisted that all options were out of their control. I found out that the order was not even processed until about three dats after they were notified of my request to have the shipping address corrected.

This business tops the list for poor customer service, based on these issues, problems without remedy or concern, after accepting your money.

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User's recommendation: Find your products elsewhere. They must earn your trust.

Anonymous
Guest-6095994 map-marker Bellevue, Washington

Multiple hacked accounts on multiple Google apps

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My phone was hacked months ago by a "friend" who wanted to gain access to my parents credit card info. He first downloaded smart things on my phone when I wasn't looking.

That gave him access to my Google acct and passwords. Then he set device controls and quick share to it followed by downloading programs he bought at Google business and paid for with my mom's card. That changed the programming of my phone totally. After that he downloaded Android Auto and set my rearview camera to mirror.

At this point he can infect any new phone because my car shares the malware to a new phone before I even can get it to the car. He has taken over approximately 27 accounts in my name and it is IMPOSSIBLE to get Google to help or speak to a live person. They keep saying it's not possible and to factory reset and follow instructions on their help site.

Who can recover almost 30 accounts by themselves while being hacked, not to mention it was done using Google programs! I've tried for months to get an email or call thru and still no luck so he's stealing my elderly mom blind while I wait for a solution to fall into my lap

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User's recommendation: Do not put financial information on line anywhere!

Morteza R
Morteza R

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Amazon Canada - Late delivery, Split delivery and Missed item

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Amazon Canada - Late delivery, Split delivery and Missed item
Original review Sep 10, 2024

I ordered 8 packs of iCustomRug Indoor/Outdoor Turf Carpet & Rugs on Aug 28, and and paid $2,723.20. The delivery was supposed to be on Sep 4-6.

I received a call for delivering packages on Sep 4. I hired labor on Sep 6 to install the turf and found just 3 packs are delivered. I spent 3 hours to find someone on the Canpar Express, and they told me the rest will be delivered with other truck. On Sep 7, they delivered 4 more packages and that is all!!!

7 pack all together. I paid for 8s abound 3000 dollars and hired two time labours for installing that cost me $500 more and still waiting for 1 more!!!

no more delivery. that is Terrible

View full review
Loss:
$850

Preferred solution: Full refund

User's recommendation: refund at least

WTFCh3tWTF
WTFCh3tWTF

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Verified Reviewer

RealPrize Casino - Broken Links, slow and silent support staff, long withdraw process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've referred 3 friends to their site of whom I've watched use my link to sign up and deposit for the referral bonus... needless to say I've received not even 1 bonus for this.

After contacting support, you have to wait an incredibly long time for a response to which is always the same. They tell me that the system is designed to automatically payout the bonuses so my friends must not have used my Links. I've even given them my friends user IDs and the times of referral to no avail. I also had my last friend email them after I did to have absolute proof and they won't honor the Bonus.

Also, they have an option to withdraw directly to a debit card which the first time I did this was almost instant. Every time after I'm having to wait DAYS to get my payout.

And you hear nothing from support while you have a redemption request submitted even after inquiring about it. This has to end

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Deposit on other platforms

Anonymous
Guest-6095940 map-marker Houston, Texas

Dominos Pizza - To find out who owns the franchises in Medford, Oregon.

Do you guys even read my complaint? That I put in the first place.

You have very rude people.

At your domino's establishment both on crater Lake Avenue Medford, Oregon and South Medford Domino's on Stewart Avenue.

I will not be eating at any of your establishments anymore. And there will be quite A.

Few of my customers That will.

Not purchase from your establishment again I do not appreciate Getting hung up on when I ask someone their name Tell me they don't have to And then hang up, then I call back.Talk to the manager But she said that was very wrong.Shall I place my order with her I go down to pick it up.I walk in A man employee says, what's your name?Is it joe I suggest Are you the rude man that hung up on me?Is this what if I was punk What are you gonna do about it?He said he owned the store and told me to leave I told And he was a punk and he had no business talking to me the The manager did not say nothing at first.Then she said it was Maybe.

They help you You shouldn't train your employees more about customer service Sorry for this decision But I will not be treated the way I was there the war experience i've ever Had As a consumer in a fast food Establishment

View full review
4 comments
Guest

Sounds like you went into the store to be an *** Don't ask employees their names. In today's world of sickos, it is not safe to give out names and it may be a minor you are asking.

Contact Domino's directly and stop hassling employees in the store. They may not know who owns the business.

I worked at a Panera in college and I could not have told someone who owned my location, even with a gun to my head. The owner was a nameless, faceless entity and no one in the store had ever dealt with them.

Aniyla Tvc

No one is required to give you their name. Probably got hung up on because you were rude. If you want to be treated with respect, you must respect others.

Aniyla Tvc

So because of ONE PERSON and INCIDENT, you are boycotting an entire chain. How immature.

Guest
reply icon Replying to comment of Aniyla Tvc

He won’t be ordering pizza anywhere. He has to start searching for his missing manhood.

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Amesha Eqw
Amesha Eqw

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Verified Reviewer
| map-marker Princeton, Indiana

Groupon - I can’t believe that because of Covid, you have closed your offices and now have no way to communicate with a live person very unpractical business tactics The reason I was trying to get a hold of you

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Groupon - I can’t believe that because of Covid, you have closed your offices and now...
Groupon - I can’t believe that because of Covid, you have closed your offices... - Image 2

You could first start by opening up your office or getting someone to answer the phone instead of going to a site and tried to talk to a robot about whats going on with the problem I was having I had just opened the Groupon for an oil change and the gentleman told me to give him my card and he charged me for the oil change and I told him that I had Groupon and he said I needed to fill it out little did I know that after I filled it out I would get charged for an oil change that I already had when I called my bank and told them that I had two charges from the Valvoline drive-through they told me to call you or talk to them. I went back to the Valvoline oil change and they told me they could not do anything about it to get a hold of you.

I spent over 45 minutes trying to talk to someone googling everything I could about you and never did get a response. The only response I got was I could pay a dollar and then for $46 a month I could get help this is totally ridiculous and your company is totally ridiculous , so now I have $64 taken out of my account and 80 some dollars for oil change not happy about this and think you need better ways to communicate

View full review

User's recommendation: that you don’t answer any questions when you’re looking at the coupon because it will automatically charge you for whatever service you’re looking at

Mahkayla Ybb
Mahkayla Ybb

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Verified Reviewer
| map-marker Portland, Oregon

Fred Meyer - Rude Pharmacy Employee

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I am a 73 year old disabled veteran, and use the disabled carts to get around. My critical pain patches were sent to another store by mistake.

Clerk from 1st store called 2nd store while I waited and listened to him tell other staff I was on my way, and to please get it ready. An hour later I arrived, and told an unhappy looking clerk my information and story. "THAT'S NOT TRUE!" she shouted, embarrassing me. She was short and curt as she told me it would take another 2 hours to find it.

My patch had expired, and I could already feel extra pain starting in my back and neck. I complained at the service desk, and a nice young lady from management address ed my concerns, and gave me a $25 gift certificate. Since this abuse from this clerk has ben going on for 10 years, I asked that the Store Manager call me. No call.

My family and I have been spending over $1,000 a month for many years at Fred Meyers. That money will now be spent else where. Why don't managers ever call customers anymore? I was an Auto Dealership Manager for 35+ years, and I called every single customer about their issues and sincerely tried to assist them.

Things have changed, and not for the good. Lose enough 'small people' as customers, and it could shut your doors.

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User's recommendation: Don't just take rude treatment.

3 comments
Guest

Why not use a grocery delivery service instead of having to wait for a motorized cart?

Guest
reply icon Replying to comment of Guest-2581719

Thank you for your suggestion. Alas, they will not deliver narcotics.

Nor will they allow my wife to pick them up. I did not say I was waiting for a motorized cart. I was yelled at in an abusive manner, and this has been a pattern over the last 10 years with this chronically unhappy clerk. I am not the only one she does this to.

Management's failure to respond is a sad sign of the times.

Freddy's has a strong fleet of well maintained carts. At other stores, I might not be so fortunate.

Aniyla Tvc

YOU WON"T BE MISSED.

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Haim K Lsw
Haim K Lsw

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Verified Reviewer
| map-marker Madrid, Madrid

Iberia Express - Refund and compensation due to Flight cancellation

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Hello and good day to the representative of the Customer care of IBERIA EXPRESS,

The subject: Kindly request of REFUND OF EXPENSES due to the cancellation of the flight I2 3980 and

connected to the reservations: M5ZH1 and M5WZP from Madrid to Tel Aviv on the date of 12 of August 2024.

This request concerns 2 families: Kindler Brigitte and Haim and Fridman Tali and Itamar.

Attached to this e-mail the following: 1 - A word document describing all the concerned facts and all the concerned expenses. 2- Documents and invoices attesting the kind of payments.

We have the true hope that this saga will be solved in the best way possible and Iberia Express will be ready to refund us as

a sign of good will and as a true participation at what we have faced at that time, not too long but with enough tension and worries.

Thanks a lot for your care and we would like to believe that all will pass in the best way possible.

I would like to point out that there is one document which is partialy in Hebrew and English.

This document had been received from Booking.com and in the mean time we have asked for the English version. Once it will be received we will send it to you.

Yours sincerely,

Haim Kindler

Brigitte Kindler

Tali Fridman

Itamar Fridman.

PS - If this e-mail was not sent to the right address PLEASE let me know what is and would be the best suitable address to be sent in order to receive the right and suitable care.

View full review
Loss:
$7100
Cons:
  • Not a reliable company

Preferred solution: Full refund

User's recommendation: Do not use the services of this company! I am trying to contact their representative for the last month with no success!

Anonymous
Guest-6095926 map-marker Atlantic City, New Jersey

Tickets Center - Confirm tickets got no where with Un experience agent

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Your company robbed me my wife order Tom Johns tickets that we ordered through klarna is taking its fee monthly we got email from tickets coming with a order number from 2 years ago they said no recent order has been made email saying the time we ordered them and the date for September 15 2024 they said that they are not responsible that I should call klarna the email was from there website the woman I was dealing with said she can not put a supervisor on phone then after 2 hours she told me supervisor told her to cancel call and she did just that we ordered 2 tickets with Ticketmaster no there and 4 from ticket center 2 from my account 2 from my wife account mine were lost until we called bank hers they said that the order number was from an event we went to 2 years ago so who do you think is responsible

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User's recommendation: Run

Charlene D Pmq
Charlene D Pmq

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| map-marker Indianapolis, Indiana

Brother - I was looking at the website seeking free info on my my printer seldom printed. Finally I call a number listed in the ad. A woman answered and said she would connect me t o someone to help me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Brother - I was looking at the website seeking free info on my my printer seldom printed....
Brother - I was looking at the website seeking free info on my my printer... - Image 2

That was Scammer 2! He immediately told me all the things wrong with my computer.

Nothing was wrong with my computer, the problem was the Brother printer. Oh,he insisted I had to get these other parts repaired. He sent me a sheet of things that needed to be repaired. By then he was on the line with me and haD checked my bank account, no doubt.

He told me it would cost aboit $1000 to make corrections. I said I needed to think it over. He said his name was John Reed. He left the line and turned me over to Scammer 3 who saID He had been making the corrections and he kept calling me back for me to put in my password.

Finally he finished and told me I had to pay $2065. I was shocked. Here I am an 87 year old woman, who uses a cane and walks with difficulty, have taken a loan to help pay for teeth work which is very expensive and I will no doubt have to increase the loan amount.

Yet the scammers seek people like me - the sorry bastards! I want an apology and my money returned!

View full review

User's recommendation: Don't buy Brother printers!!!!!!

1 comment
Charlene D Pmq

I want my money returned and the scammers fired!!!

Resolved
PRINCE R Teo
PRINCE R Teo

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Verified Reviewer

Resolved: Binance - Under review for verication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 12, 2024

Company fixed the issue and I have been provided with full refund.

Original review Sep 10, 2024
Good day binance I was logging in my account with my phone ...by mistake I used our home business address email in error. When binance was verifying my logging in I was reviving the security codes in my correct email address which is ruegseggerralph@g***.com.

I have used this account before and Binance requested so many passkeys. Secondly when I first joined binance my mom was helping me to set it up and she used her own passwords details. I am going to change my passwords etc. otilorbb@g***.com This is a family email address.

I made payment thru this phone.

Kindly assist by opening my account. Thanking you in advance
View full review

Preferred solution: Apology

User's recommendation: If you experience problems don't hesitate to contact them thru here excellent service they came back to me within an hour

Andre B Kdi
Andre B Kdi

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Verified Reviewer
| map-marker Newport Beach, California

Breeze Airways - Very bad experience with one of the stewardess

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Breeze Airlines, I was flying in an incredibly dangerous manner. I paid for a seat, and I have a video of the broken seat I'm sitting in.

FLIGHT MX503F144H 23M

A gentleman asked one of the stewardesses if he could move to another seat and she obliged. I spotted a seat a few rows back after boarding was complete. I went to sit in the seat, and almost immediately, one of the crew members spoke to me very belligerently. I explained to her that the seat I'm sitting in is broken, but she still responded aggressively. She ordered me to return to my seat in a tone as if I were her child, a criminal, or just a man to belittle, rather than using a gentler tone. She was keen to tell me that she could leave me in Las Vegas if I didn't comply.

I asked if I could move seats once we take off. She responded harshly with, 'No, you can't.' I didn't feel safe flying almost five hours in a broken seat which I paid for. I am now stressed and concerned. If this plane has an accident, I would be thrown from the frame because of the zip ties, evidence of which I have in video form.

Even more disturbingly, the crew member showed no concern for my safety, and I didn't trust her to have anyone's interest at heart. It felt like an act of prejudice, or simply a crew member with a bad attitude who lacks public relations skills. When I rested my arm on the armrest, it moved the back of the chair forward. About an hour into the flight, one of the stewardesses approached me at the front of the plane. After our discussion, she moved me to the seat I had initially tried to move to.

This experience was extremely embarrassing and stressful. I want to know if your employees can get away with their actions just because they can. I don't think I can fly with Breeze again. I am considering a lawsuit, but most definitely want an apology.

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Preferred solution: An apology and to know that this employee learn how to speak to the public in a way to represent your company in a positive way..

Peggye Eny
Peggye Eny

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Verified Reviewer
| map-marker Fort Washington, Maryland

Total by Verizon - Not working in Canada

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Was not able to get service in Canada even though we paid extra. Customer service tried but couldn't solve the issue. Wouldn't this k it would be that hard to do.

View full review
1 comment
AlexTrac

Hi, Peggye Eny. This is Alex from Total By Verizon.

We are sorry to hear that. As your service provider, this is not how we want you to feel and experience. Our main goal is to provide quality service to our valued customers and help them with their concerns. We are hoping that you will give us a chance to redeem ourselves so we can help you out.

Please also know that we are continuously working on improving our procedures, products, and overall services to better serve our valued customers. Feedbacks from our valued clients are extremely important to us. If you have an unresolved issue or concern, don't hesitate to reach out to us. Rest assured, we'll be dedicated to resolve this promptly.

Aside from calling our hotline number you can chat with us via this link https://***/support/contact-us.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word SUPPORT to 611611.

Iris Ytk
Iris Ytk map-marker Pullman, Washington

Hulu - Stupid login

You could try calling me like you said you would! I have been using for the last few years because my husband made me get rid of DIRECTV because he said it was too expensive.

Yeah, well guess again you guys are every business expensive by the time you do the add-ons and its crazy well I never had a problem logging onto my Hulu and now all of a sudden it wants my username and password and I think thats ridiculous. If you just look at your files and see that, I am here and not only that when I go to Kawai for the winter, I take this account with me so I dont know what the problem is.

I want it resolved and I want a human thank you very much for your time and listening to this. Thank you.

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2 comments
Guest

Where is this Kawai you go to for the winter?

Guest

Loser......

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Parvez A Piq
Parvez A Piq

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Verified Reviewer

Hakim Optical - Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I would like to file a complaint against your incompetent, uncivil and uncaring staff at Hakim Optical

Lab Limited, 1555 Regent Avenue, West, Kildonan Place # 232, Winnipeg, Manitoba

I Purchased my eye glasses on May 19, 2024 by Clerk: 8602, Ms. Destinee.

She filled out my

Ancillary Program Form to be sent out to Manitoba Health Office in Winnipeg, Manitoba

After inquiring the concerned department, I was told that they never received the appropriate form,

although I made it clear twice with the clerk, Ms.

Destinee, whether she had sent out the form

to Manitoba Health office and she made me sure that she had forwarded it.

Secondly, when I purchased my eye glasses at the same time and twice the eye glasses had to be

sent out for not being taken measurement properly by another technician and I still have trouble

with my glasses being not able to see it clearly. But I do not want to go to the same store where

the whole staff is not properly trained and rude with the customer.

Therefore, I am bringing my serious concern to your attention to take action and replace the incompetent and uncivil staff while allow me to deal with another store in order to rectify my ongoing problems created by your staff.

I look forward to hearing from you in this regard.

Thank you.

Parvez Ahmed

272 Grassie Blvd

Winnipeg, Manitoba

R2G 2L6

Ph: 204 333-****

View full review
Loss:
$356
Cons:
  • Staff is incompetent and uncivil

Preferred solution: Full refund

User's recommendation: Hakim Optical staff is incompetent and uncivil and I am very dissatisfied with the service I received.

Anissa G Kzb
Anissa G Kzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DoYouSpain Com - My booking voucher

I booked a car on the 'Do You Spain' website. I chose the filter 'zero excess' and 'deposit under 250'.

I found a car from the provider 'Drivalia'. In the offer, it was still written 'all inclusive' and NO DEPOSIT. After I booked the car, I received the voucher. In the voucher, I couldn't find any details about what insurance I booked the car with.

Nowhere was it written zero excess or all inclusive, nor was there anything clearly written about a 'no deposit' booking. I always book via 'Do You Spain' and usually in the details below the point 'payment', there's at least a sentence that clearly explains that I only have to pay a fuel deposit, which is quite normal. In this booking, there is nothing like this written. Only that I have to pay a deposit of 900 for premium and special cars.

About the car I booked, there weren't any details about not paying a deposit as it was promised and clearly written during the booking process. I don't want to have any bad surprises when I go to pick up the car. I used this customer support already to get help, without success. When I texted Drivalia, they said I need to speak to 'Do You Spain'.

If I won't get a proper answer to my question this time, I would rather cancel my booking because I don't understand why there are no details about what exactly I booked and also no word about the 'all inclusive package' anymore. Thank you in advance.

View full review

Preferred solution: A CLEAR ANSWER