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Mohamed A Ulc
Mohamed A Ulc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamad Town, Northern Division

Dear flynas Customer Care Team, I am...

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Updated by user Sep 09, 2026

Dear flynas Customer Care Team,I am writing to submit a formal complaint and demand a full refund and applicable compensation regarding our flight from Jeddah to Bahrain on 9 September 2026.Passenger Names:Mr. Mohamed AlthawadiMs.

Eman AlthawadiBooking / Confirmation References:WFP8NQAJDSQBOriginal Scheduled Departure:Jeddah to Bahrain9 September 2026 at 15:40Our flight was scheduled to depart at 15:40. However, the departure was repeatedly delayed, approximately every two hours, resulting in a delay exceeding nine hours. We also experienced repeated cancellations and schedule changes without receiving clear or reliable information from flynas staff.We spent more than nine hours waiting at the airport. During this entire period, we repeatedly asked your staff when the flight would depart, but we were not provided with a clear answer or a confirmed departure time.This situation caused us significant inconvenience, exhaustion, wasted time, and additional expenses.

Despite such an extensive delay, flynas did not provide us with suitable accommodation or an appropriate place to rest, nor were we adequately supported during this prolonged disruption.I would like to formally refer flynas to the Saudi General Authority of Civil Aviation (GACA) Passenger Rights Protection Regulations.Under Article 10 relating to Flight Delays:* A passenger has the right to terminate the contract when a flight delay exceeds two hours and receive a full refund of the ticket price without deduction of any fees.* Where the total delay exceeds six hours, the applicable delay compensation is the equivalent of 150 Special Drawing Rights (SDR).* Where the delay exceeds five hours, the passenger has the right to consider the flight cancelled and is entitled to compensation according to the flight cancellation provisions.Furthermore, under Article 17 relating to Care and Support, the airline is required to provide:* Refreshments and beverages from the first hour of delay.* An appropriate meal when the delay exceeds three hours.* Hotel accommodation and transportation to and from the airport when the delay exceeds six hours.Our delay exceeded NINE HOURS, yet appropriate accommodation and support were not provided.In addition, under Article 12 relating to Flight Cancellation, where the applicable cancellation occurs within 24 hours of departure, the regulations provide for a refund of the ticket value or remaining portion of the journey together with compensation equivalent to 150% of the value of the remaining portion of the flight, subject to the applicable provisions of the GACA regulations.Accordingly, I formally request the following for BOTH passengers:1. A FULL REFUND of the entire ticket price, including all applicable additional fees, without any deductions.2. Payment of the compensation to which we are entitled under the GACA Passenger Rights Protection Regulations for the delay exceeding nine hours and/or the flight being treated as cancelled.3. Compensation for the airline's failure to provide the required care, accommodation, transportation, and proper assistance during a delay exceeding six hours.4.

Consideration and reimbursement of our documented additional expenses resulting from this disruption, including the additional parking expenses for my vehicle at Dammam Airport.5. Written confirmation explaining the reason for the repeated cancellations and delays and confirming the amount of refund and compensation that will be paid.This was not a minor delay.

More than nine hours of our time were lost at the airport because of repeated changes to the flight schedule, while passengers were left without clear information and without the level of care required for such an extensive delay.I am therefore requesting that flynas process the FULL monetary refund and all compensation due under the GACA Passenger Rights Protection Regulations. I do not accept a travel voucher, credit shell, or partial refund as a substitute for the monetary refund and compensation to which we are entitled.If this complaint is not resolved in accordance with the applicable Passenger Rights Protection Regulations, I reserve the right to escalate the matter to the Saudi General Authority of Civil Aviation (GACA), together with the booking records, delay notifications, airport documentation, receipts, and evidence of the assistance that was not provided.Please provide me with a complaint reference number and a written response detailing the refund and compensation applicable to both passengers.Kind regards,Mohamed AlthawadiPassengers:Mohamed AlthawadiEman AlthawadiBooking References:WFP8NQAJDSQBRoute: Jeddah – BahrainOriginal Departure: 9 September 2026 at 15:40

Original review Sep 09, 2026
Dear flynas Customer Care Team,
I am writing to formally request a full refund for our tickets due to the repeated cancellations and significant delays affecting our flight from Jeddah to Bahrain.
Passenger Names:
Mr. Mohamed Althawadi
Ms. Eman Althawadi
Booking / Confirmation References:
WFP8NQ
AJDSQB
Our flight was originally scheduled to depart from Jeddah on 9 September 2026 at 15:40. However, the flight has been cancelled and/or delayed multiple times, with the departure time being postponed approximately every two hours.
During this period, we repeatedly approached flynas staff to obtain clear information regarding the actual departure time and flight status, but unfortunately, we were not provided with a clear or reliable answer.
This repeated disruption has caused serious inconvenience, wasted a significant amount of our time, and resulted in additional expenses, including parking costs for my vehicle at Dammam Airport.
Considering that the flight schedule has been changed repeatedly and the service we purchased was not provided as originally confirmed, I am requesting:
1. A full refund of the total amount paid for both passengers' tickets.
2. Refund to the original payment method without cancellation or administrative deductions.
3. Written confirmation of the refund request and the expected processing details.
4. Consideration of any additional compensation applicable due to the repeated cancellations and extensive delay.
I do not accept a travel voucher or partial refund. I am specifically requesting a full monetary refund of the ticket price due to the repeated disruption caused by the airline.
Please treat this matter as urgent and confirm the refund at the earliest opportunity.
Kind regards,
Mohamed Althawadi
Booking References: WFP8NQ / AJDSQB
Route: Jeddah Bahrain
Original Departure: 9 September 2026, 15:40
Loss:
$400

Preferred solution: Full refund

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Anonymous
Guest-7476650 map-marker Louisville, Kentucky

Booking - I have not received ticket confirmation by email yet!

Booking - I have not received ticket confirmation by email yet!
Booking - I have not received ticket confirmation by email yet! - Image 2
Booking - I have not received ticket confirmation by email yet! - Image 3
Booking - I have not received ticket confirmation by email yet! - Image 4
Booking - I have not received ticket confirmation by email yet! - Image 5

On August 29, 2026 I bought ticket from Nashville Tennessee USA to Istanbul Turkey and round-trip and I paid $1269 US dollars.85 $ after that they sent me customer reference number and pin number and information they gonna send to ticket confirmation on our email address but today is September 9. We still dont have a ticket confirmation .

the last Friday I called customer service and customer service told me you have to pay 349 $ more and we pay that money too but today still we dont have ticket confirmation and this is why I very disappointed with booking .com.

Im so disappointed never ever Im gonna do business with you. very shame!!!

User's recommendation: Be away from Booking.

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nancy a Nyx
nancy a Nyx

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Verified Reviewer

Walmart - Dangerous, but we're still laughing about it

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A couple of years ago, my spouse and I both had covid; sick as dogs, seriously.

So we ordered a few necessities from walmart, paid online, and scheduled a "customer pickup."

When we arrived, parked in the designated area, and called the number to have somebody bring it out, the call went right to voicemail.

Repeat, repeat, repeat. Finally after about 45 minutes, I dragged my near-death self into the store and went to the customer service counter.

Stood far back and explained the issue. The very nice representative said that she would take care of it, and picked up the phone.

I told her if she was going to call the pickup number, it would go to voice mail. Which it did.

She said I could go around back and "beat on the door" where the orders are kept.

I did that, got our bags, and went back to the car.

Humans exposed to covid - at least 7-8.

Time wasted - about an hour.

The work of skilled professionals!

Cons:
  • Nobody knows anything

User's recommendation: Just go to the store, sick or not.

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1 comment
Guest

Other than the pharmacist and optometrist (hair/nail salon also), there are no skilled employees at Walmart.

FAITH P Dbe
FAITH P Dbe

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Verified Reviewer

Dollar General Corporation - Gift card not working

Dollar General Corporation - Gift card not working
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Dollar General Corporation - Gift card not working - Image 3

Purchase an Apple gift card. When I scratched it, it stated that it was used.

I went back a few minutes later, and the lady tried to help me, but it wouldn't give her an opportunity to return it or get a new card. I'm on disability, and this is as hard as it can be to get the money that I need to give someone a gift. I'm supposed to be waiting for the district manager to call me. The guy didn't give me his name or number; she just took my number.

I need this card as soon as possible, like yesterday, but that did not happen. This is the second time this has happened to me at Dollar General.

The first one, the district manager approved me to get a new card or a refund. I'm waiting to find out what this district manager is going to do or what Dollar General corporate is going to do.

Loss:
$200
Pros:
  • Depends on how fast i can get out
Cons:
  • Not fast enough

Preferred solution: Full refund

User's recommendation: I shop at the Dollar General, maybe twice a week and forever and there. I recommend people to go there. It’s not Dollar General‘s fault. It’s Apple’s fault about that card.

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Deepika Y Ide
Deepika Y Ide map-marker Bhopal, Madhya Pradesh

Blinkit - My return item refund money is not received

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Blinkit - My return item refund money is not received

Hello Blinkit Support,

I am raising a serious complaint regarding my refund for Order ID: ORD349********. I placed an order for Grassman worth 652 on the 29th. The order was returned, and the Blinkit app shows that the refund was initiated on the 30th.

However, I have still not received the refund amount. Since the refund has already been marked as initiated, this delay is unacceptable. Please check the transaction immediately and provide the refund reference/transaction ID (RRN) along with the current status of the refund.

I request you to resolve this issue on priority and ensure that my 652 is credited without any further delay. Please do not simply mark the complaint as resolved without actually confirming the refund.

Thank you.

Loss:
$652

Preferred solution: Full refund

User's recommendation: Order carefully from blinkiy

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Aloysia D
Aloysia D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abu Dhabi, Abu Dhabi

DO NOT ORDER FROM NYKAA.

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I have been a regular Nykaa customer and have made so many purchases from them, but the way they have treated me when I actually needed help is absolutely shameful.

My order was marked Delivered, but I never received it. I checked with my neighbours, family and building security, and nobody received the package.

I also contacted Nykaas chat support, which was completely useless, and despite explaining everything repeatedly, they did nothing to resolve the issue.

What is even more frustrating is that Nykaa refuses to refund me and is hiding behind their 5-day timeline, rather than taking responsibility for an order that I never received. I have even asked them to provide the delivery photograph and exact location where the parcel was supposedly delivered, but instead I keep receiving generic responses.

After making so many purchases from Nykaa, this is how they treat a loyal customer? Absolutely disgraceful. Customer loyalty clearly means nothing to them when there is an actual problem.

I expected much better from such a large company.

This has been one of the worst customer service experiences I have ever had.

Think twice before ordering from Nykaa. Based on my experience, I would strongly recommend NEVER ordering from them unless you are prepared to deal with this kind of customer service when something goes wrong.

Loss:
$100

Preferred solution: Full refund

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nicole r Kvn
nicole r Kvn

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Verified Reviewer
| map-marker League City, Texas

LSO Auctions - They stole my money beware

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I bought a car at this auction, paid all my fees, and paid to move the car to Houston. I paid to move, repair, put new tires on, get keys, and even put in money to fix up the vehicle.

I spent $8,000.00 total. I had it on my property. The repo company picked up the vehicle in my yard. I called the police to report it stolen.

The police said the vehicle was picked up for the owner. I called the auction and said I need to contact the seller, Dallas Auto Pound. Dallas Auto Pound does not want to return my money. They said I need to report the car stolen.

The police said Dallas Auto Pound needs to return my money. This place is ridiculous and thieves!

Loss:
$8000

Preferred solution: Full refund

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Mike P Syr
Mike P Syr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dollar Rent A Car - I rented a Kia k4 from Atlanta airport....

I rented a Kia K4 from Atlanta airport. I paid a $200 deposit, but then the manager came over and scammed me into paying another $324, I believe.

I queried why it was being increased, and she said it was just a deposit and I would get it back. She lied. I was then told by the original employee that she would show me where the cars were. When I was out of earshot of her boss, she told me that her boss had made me pay extra for roadside assistance, which I already had.

Her boss had done it to get the commission from the roadside assistance company. This girl removed it from my final bill without telling her boss. I don't want to get her in trouble because she was lovely (a young Indian girl), but I am really annoyed with her lying boss, a 30-year-old black woman - I don't know her name.

This is not the first time that this particular office has been reported for doing it. I would like some recompense and an agreement that this does not happen to future customers.

Pros:
  • Goodcars
Cons:
  • Con merchants

Preferred solution: Full refund

User's recommendation: Don’t use dollar at Atlanta airport

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james G Jvp
james G Jvp

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Verified Reviewer
| map-marker New Castle, Delaware

Liberty Home Guard - Bad business

Liberty Home Guard - Bad business

I had two bad incidents with Liberty Home Guard and they suck after spending 600.00 for a warranty on my home I give them a fat 0 for their service because I had a bad garbage disposal and instead of them sending a technician out they sent the part out and they told me to fix it and thats not an easy job especially for me being a disabled veteran with a disability and I must get under my sink and repair something I know nothing about well I finally put the new unit on and after all the back breaking work it still doesnt work and I call the company up and told them I needed somebody to come out and fix it they just flat out told me no way and I would have to pay an additional 80.00 dollars and start a new claim and when I said I dont have more money to give because Im 78 years old and on fixed income they hung up on me,after telling me to fix it myself so Im so pissed at them and wont be paying them anymore 600.00 for nothing. Jimmy G

Loss:
$720

Preferred solution: Full refund

User's recommendation: Don’t mess with that company

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Lugene Tbe
Lugene Tbe map-marker Baytown, Texas

Brident Dental And Orthodontics - Waiting 9 months for dentures

December 2025 my brother visited Brident Dental in Baytown, Texas on Garth Rd. He was evaluated and the process for top and lower dentures.

He only had a couple teeth which was extracted. Later he had the buttons placed in his lower gums because they encouraged him to get implants for the bottom teeth. It's been 9 months and he still don't have his dentures. He is pursing legal consultation because every month they are paid through Care Credit for $ 6500.

allowance already paid to Brident Dental on January 2026. He have been getting the run around from them and given excuses his dentures are on back order since June 8 2026

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Susan C Auu
Susan C Auu

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Verified Reviewer
| map-marker Geneseo, Illinois

Sunrun - Horrible customer relations & installation issues

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Sunrun - Horrible customer relations & installation issues
Sunrun - Horrible customer relations & installation issues - Image 2

There has been nothing but problems with this company since our original installation date of 3/23/26! They sent the wrong installation equipment, had issues with MSP (even though it was inspected), destroyed a perennial flower bed by piling panels and other items on it for months, etc.

Issues just kept snowballing! The project manager, Lyric Ledrere, was completely useless! Did not want to address the problems - wouldn't return phone calls or emails. Sent a complaint to the corporate email address with no response.

Have had to file complaints with BBB (IL division) and the IL Shines Program to finally get 'some response' from the company, and even that is going extremely slowly! If this company contacts you, my advice is to run; do not engage with them!

Pros:
  • As far as i can see there are no pros
Cons:
  • Horrible customer service no management responses

Preferred solution: Compensation for destroyed flower bed, compensation for months & months of inconveniences and delays at completing project, and a HUGE APOLOGY!

User's recommendation: Absolutely positively DO NOT USE!!!

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Veronica A Fdz
Veronica A Fdz

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Verified Reviewer
| map-marker Billings, Montana

UniUni - Unresolved order cancellation and medication issue

I contacted them to get shipping stopped for a product, get a refund, return unused medication still in packaging, cancel my order, and all I got in the end was they wanted my credit card before I could speak to someone. They said it was a 5 dollar fee that would be returned, but upon reading the disclaimer there was a 65 dollar fee after.

As far as the medication reaction, my husband has heart issues, kidney issues, and now liver issues after taking this medication. He developed a very harsh cough that persistently got worse the longer he was on this. It has impacted his other health issues significantly.

After the fee showed up, I would not give credit card info and could not contact them any longer. I made several attempts, and every time the credit card info was needed to go any further, so I left their site.

Loss:
$300
Cons:
  • No way to cancel
  • No response to complaints
  • No ability to return unwanted medication
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1 comment
Veronica A Fdz

There we no personally way to contact the or cancel this order

Esmeralda R Gmc
Esmeralda R Gmc map-marker Pretoria, Gauteng

Takealot - Need to get the wrong return delivered back to my address

Good day. I called Takealot to report that my mom accidentally sent the wrong return to Takealot.

The consultant then said she put a note to inform them that there is a wrong parcel. The parcel is for My Runway and not Takealot. The other parcel is for Takealot. I then asked if Takealot will return that parcel so that My Runway can come and collect it at my house.

House No: 359 Dominoes Avenue, Pretoria, Eersterust, 0022. My name is Esmeralda Redmond. Contact details: 076088****. I am sorry for the inconvenience caused.

The My Runway parcel is in a white packet with yellow masking tape on it, and the return No for My Runway is written on the tape: 128****. I would highly appreciate it if Takealot could please return the parcel back to me.

Kind regards, Miss E. Redmond.

Pros:
  • Fast delivery
  • Always helpful customer care services
  • Friendly service
Cons:
  • At times delivery can be delayed
  • Orders or products might be cancelled at times

Preferred solution: Full refund

User's recommendation: I am a long time customer of Take a lot and have never experienced any lost from them. I recommend Takealot

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Tammy Nqo
Tammy Nqo

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Verified Reviewer
| map-marker The Bronx, New York

Future Faces NYC - Unprofessional Communication and Unpaid Child Modeling Work

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I am beyond disappointed with Future Faces NYC. As a mother, I trusted this agency with my sons modeling opportunities, believing they would represent him professionally and treat our family with respect.

Instead, I have been left chasing payment for work my child already completed.

The communication has been absolutely unacceptable. I have called, texted, and emailed countless times, often receiving no response at all. It is exhausting and disheartening to have to repeatedly ask for answers about money that my son earned. I should not have to beg an agency to communicate with me or take my concerns seriously.

What makes this experience especially upsetting is that this involves a child.

Parents rearrange their schedules, travel to shoots, and put their trust in these agencies because we want to give our children opportunities. We expect professionalism, transparency, and accountability in return. My experience with Future Faces NYC has been the complete opposite.

The lack of responsiveness and the ongoing payment issue have taken away from what should have been a happy experience for my son.

I am extremely frustrated by how this has been handled, and I would not want another parent to go through the same thing.

I strongly encourage families to think carefully before signing with this agency and to get clear answers in writing about payment, communication, and what happens if a client does not pay. Based on my personal experience, I cannot recommend Future Faces NYC.

Loss:
$500
Cons:
  • Countless unanswered calls
  • Struggle to obtain payment
  • Extremely poor communication

Preferred solution: Full refund

User's recommendation: I would strongly encourage other parents to do their research and ask detailed questions before signing with Future Faces NYC. Make sure you understand the payment terms, how long your child may have to wait to be paid, and what the agency will do if a client fails to pay. Based on my experience, I would also recommend keeping all communication in writing and documenting every follow-up. No parent should have to repeatedly call, text, and email just to receive answers about compensation their child has earned. I wish I had known how difficult this experience would become before trusting the agency with my son’s modeling opportunities. I cannot recommend Future Faces NYC to other families based on the way my concerns and the outstanding payment have been handled.

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Donna F Wad
Donna F Wad

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Verified Reviewer

Deferit USA - It would not upload my bill

Deferit USA - It would not upload my bill

I'm still waiting for my bill to process, and I sent a picture of it. It's my rent for West Town Cottage.

Pros:
  • 400

Preferred solution: Deliver product or service ordered

View full review
1 comment
Deferit

Hi Donna, We completely understand how important it is to get your rent for West Town Cottage paid on time, and we know how stressful it can be to wait for a bill to process. We appreciate you sending over the photo of your statement, and we are right here to explain how we can help you take care of this.

Under Deferit's standard bill eligibility policies, our Pay in 4 installment service is designed primarily for utility bills (such as gas, water, electricity, phone, and internet) and car registrations. We are unfortunately unable to offer Pay in 4 for retail purchases, or credit contracts (such as loans or debt repayments). Even though these type of bills cannot be split into installments, you can still pay through Deferit using our Pay in 1 feature. Pay in 1 is a hassle-free way to have our team submit your bill payment upfront on your behalf.

Here is how it works: • Re-upload Your Statement: Upload your rent bill again in the app or on our website. • Select Pay in 1: Choose the Pay in 1 option during the upload process. • Ensure Payment Details are Clear: Please make sure the photo or document clearly shows the full payment details and account/biller instructions so our team can process the payment for you without any delays. Once we receive your full payment for the rent amount, our processing team will immediately pay West Town Cottage on your behalf.

We want to make sure your rent is handled smoothly. If you have any questions or run into any trouble re-uploading your document, please email us directly at help@***.com so we can provide immediate, personal assistance for your account.

Laurie G Leo
Laurie G Leo

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Verified Reviewer
| map-marker Ontario, New York

Amazon - Could not remove my onfo

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Someone was able to access my account and put all of their information in without letting me know until it had already been done when Amazon was contacted. I was told I had to send an email to have them close my account but when they sent me an email back they told me that I had to access the account in order to close it if the person already took over my account how was I supposed to access it?

Great customer service not I do not trust my information with this company any longer. They shouldve checked with me before letting someone change all of my information which they did not do but find it necessary when I want to close the account to double check with me to make sure thats what I want.

What a joke. Do not use this company

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Mahendra P Gdr
Mahendra P Gdr

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Verified Reviewer

Roadie - Lying driver

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Home Depot delivery for yesterday never happened. Got texted several times by Home Depot that driver M.

Rayneir will deliver very soon. Rayneir even texted that delivery was on its way in a few minutes. My daughter waited at the window while I had my live Ring camera on since I wasn't home at the time. I also texted the driver that the products can be left on the stoop.

The driver then, as per my online account, stated that my address is incorrect. Later, it stated that delivery was attempted but failed since no one was there. Home Depot call center cannot verify what time the driver attempted delivery because I have security cameras all around recording even the street and half the block by Ring Live and hardware cameras to DVR. Home Depot, after two hours tracking and tracing, remains adamant that this POS driver did try to make the delivery, yet they cannot say what time he showed up at my house.

This company apparently hires crooks as their drivers. Ask your vendor to avoid Roadie as the logistics third-party carrier.

Loss:
$120
Cons:
  • Unreliable

Preferred solution: Deliver product or service ordered

View full review
1 comment
Guest

Let me guess, no tip. Next time, go get your own stuff and you'll be fine.

Ben B Krk
Ben B Krk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bensenville, Illinois

RockAuto - HORRIBLE/ NON-EXSISTENT CUSTOMER SERVICE/ SCAM BUSINESS/ THEY WILL NOT HELP YOU AT ALL/ THEY PLACE BLAME OF FAULTY PARTS ON THE CONSUMER

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ORDERED PERFORMANCE BRAKE KIT (POWERSTOP), BRAKE ROTORS ARE WARPED CAUSING VIBRATIONS, THIS IS DUE TO FAULTY MATERIALS

I AM A MASTER ASE AND MASTER BMW TECH AND BMW CERTIFIED SHOP FOREMAN WITH OVER 30 YEARS OF INDUSTRY EXPERIENCE

I WROTE AN EMAIL TO CUSTOMER SERVICE ASKING OF WARRANTY FOR THIS CONCERN (ALL PARTS ARE WITHIN TIME/ MILE GUIDELINES )

I WAS INFORMED BY THE INDIVIDUAL (ASHLEY ) (WHOM USED CHAT GPT TO CREATE THE RESPONSE BECAUSE IT DOES NOT HAVE LOGIC) BASED ON FACTS OF REPAIRS AND KNOWLEDGE OF COMPONENTS AND INDUSTRY KNOWLEDGE OF WHICH ROCK AUTO HAS NONE

THE REASON FOR THIS REVIEW IS AFTER THE RESPONSE BLAMING INSTALL THEY CLOSED THE CASE SO YOU ARENT ABLE TO RESPOND

AND NOW THAT THEY HAVE DONE THIS I AM NO LONGER ABLE TO SELECT THE ITEMS TO DISPUTE

GREAT PLACE TO DO BUSINESS WITH IF YOU WANT TO BE FRUSTRATED FROM MINUTE 1. I WILL NO LONGER BE DOING BUSINESS WITH THIS COMPANY

Loss:
$300
Pros:
  • Have a website
Cons:
  • Warranty of components is not honored
  • Bad customer service

Preferred solution: FULL WARRANTY FOR PRODUCTS THAT HAVE SAID WARRANTY AND ARE WITHIN GUIDELINES TO BE WARRANTED

User's recommendation: DO NOT BUY PARTS FROM ROCK AUTO UNLESS YOU ARE PREPARED TO THROW THE MONEY IN THE GARBAGE, ITS THE SAME RESULTS.

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Attila R Hpd
Attila R Hpd

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Verified Reviewer
| map-marker Budapest, Budapest

Cadillac - Customer service

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Request for VIN-specific EU customs origin documentation

Dear Cadillac / GM Export and Trade Compliance Team,

We are importing a 2026 Cadillac Escalade IQL from the United States into, European Union. Customs requires VIN-specific and verifiable documentation supporting the vehicles origin for customs purposes.

Please provide, or advise how we may obtain, the following documentation for VIN: 1GYLEJKLXTU******

Manufacturers Statement of Origin / Certificate of Origin;

confirmation of the final assembly plant and country of manufacture;

a signed manufacturer statement suitable for EU customs authorities regarding the vehicles non-preferential origin;

if available, a substantiated U.S.

local-content or value-added calculation, including the methodology used;

any supporting production, component-origin, or trade-compliance documentation that can be released for customs verification.

A general Made in USA statement is not sufficient for the Hungarian customs authority. The documents must identify the VIN and be issued on GM/Cadillac letterhead or through an authorized GM representative.

Please also identify the appropriate GM Trade Compliance / Global Customs contact for this request.

Kind regards,

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Corneliu I
Corneliu I

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Verified Reviewer
| map-marker Wiesbaden, Hesse

Ninja Kitchen - Hi there, On April 4th,2026 I purchased...

Hi there,

On April 4th,2026 I purchased a Ninja Luxe Cafe coffee machine Model ES701EU, SN Y06Z4302Z1Q1 from Media Markt in Germany but not too long after I made the purchase the machine started to act as in the program settings would be all over the place to the point where I had to unplug the machine once a day sometimes more!

The acting consists of the grinding would be incomplete, the amount of coffee for a given setting be reduced to half, the tray would fill up with water way faster than normal.

When I inquired with Ninja Customer Service, I was told that since the machine was purchased from a non-Ninja dealer Ninja cannot honor the warranty and I will have to inquire with Media Markt store in Germany.

The next day (August 17th,2026) I showed up at Media Markt store to drop off the machine for repair, machine was taken in and on September 8th,2026 Media Markt emailed me saying that the machine can be picked up.

Now, what really pissed me off was that they did nothing to check or repair the machine even though they've said that the machine was repaired not to mention that the chromed back wall is now all dinged up (!!!).

They told me that there is nothing more for them to do to fix my problem because they don't see any problems !

Can you please resend your last email response to me, you know, the one where you've said that you cannot honor any warranty.

Also, in the Owner's Guide (EN) under Manufacturer Guarantee Pg 97 it says that if I register the machine with Ninja within the 28 days' time frame the warranty will last for 2 years. Can you elaborate on that please?

Thank you !

User's recommendation: I believe Ninja is a solid product, that is why every appliance we have in our kitchen is made by Ninja or KitchenAid and this issue I'm having with my coffee machine it's an isolated one and Ninja will help solve this issue in a timely manner .

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