Browse Reviews and Complaints
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Verified ReviewerFirestone Complete Auto Care - Damage Lug Nuts-Battery postive cable not secured and broke down
Needed 2 tires-they said 1.5 -2 hrs. Excessive but ok.
End up taking close to 5 hours. With time change it was now dark when I left. Not until morning did I see damage to lug nuts NOT Covers actual lug nuts. Went back that evening to see what they were going to do.
Could NOT get response from *** poor Manager Jesse Zeigler when I phoned and emailed picture to him. Next morning I left for work and low and behold I broke down positive battery cable was NOT secured on new battery THEY suggested I needed. Had to wait for 2 hours for my son to come secure battery. Once I arrived at *** POOR location I showed Jesse damage to lug nuts and video of battery.
He proceeds to tell me this is what we will do, I said NO this is what you're going to do because you will NEVER work on my truck again. Being the *** Poor Manager he is he proceeded to tell me "I did not work on your truck they did" great manager there Firestone. Received $130 refund for the *** poor work performed. I am looking for the FULL REFUND.
I know with this poor excuse of Manager they write off more than $312 in a day. FYI if you decide to STILL use them be sure and investigate your entire car-check battery connections before leaving.
Good luck to anyone who still uses them. I will NOT be this stupid EVER again.
Contacted Corp office waiting for response.
- Poor communication
- Poor service
- Poor diagnosis and mechanic work sub par customer service
Preferred solution: Full refund
User's recommendation: If you have time- days and money to waste this is place for you
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Verified Reviewer | Palm Harbor, FloridaI used Walgreens for years, the pharmacist would talk about my prescriptions out loud. I don't need these medications. never asking what is wrong wedications, need these. old people, ones with audio
Then COVID hit as we all know people died. I received a letter saying they will no longer are filling two of my prescriptions.
As a rule even Walgreens said I had to have all my prescriptions filled by them for safety reasons. I received a letter from Walgreens saying those 2 medications we will not fill, but we still want to fill your other medications. Like who in there right would ever spend any money there. Upon speaking with my doctor he said a couple of reasons Walgreens & CVS pharmacies had to pay our government Billions, if people died during COVID they no longer filled certain doctors prescriptions if the doctor prescribed certain medications and they died.
Since the lawsuit, I have trouble getting them filled. I am 65, at 39 was told I have multiple Sclerosis, nerve pain I fall a lot, broken many bones foot ankle hands, last my right hip. Been without medication since October 20, 2024. Last night almost killed my little Yorkie, I fell on him oh yes he bit me on the inside of my arm, not his fault.
I hope people realize they are hurting the ones that have always followed the rules.
Laws need to be changed for us. I have the letter from Walgreens.
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Verified ReviewerRiu - I booked a reservation
I attempted to re-book the room via the Rui website and received notification that I’m unable to because there is a reservation under my name. But, the reservation customer service person informed me that the reservation was canceled.
This is unacceptable, do I have a reservation or not. Please advise.
The reservation I'm complaining about was booked on the Rui website, where they offered a discount at the time of booking. On the app, my reservation is marked as confirmed. I called 1888-RIU-4990 to confirm again before making flight reservations and was informed that my reservation had been cancelled. Additionally, I was told I could reschedule, but they would not honor the original cost.
It will be $1000 more, and I need to either make a deposit today or pay the entire amount. Furthermore, according to the customer service representative (Larry) and floor manager (Louis), there is nothing they could do. I requested to speak with a supervisor, but both were rude and disconnected the telephone line. This is unacceptable.
I have used this hotel as a vacation location for many years, and to be treated in this manner is not professional.
I'm respectfully requesting to pay the original amount booked for reservation ID#WRC28NY2, $3327.19. Thank you.
Preferred solution: Price reduction
User's recommendation: I’m respectfully requesting to pay the original amount booked for my reservation ID#WRC28NY2-$3328.19
Complaint about 500 Lyons Avenue Burger King
I asked for a one week vacation and I was given it,and mind you Ive been working there for 3 years and this is my first vacation,my week vacation was over and my GM posted the new schedule and I didnt see my name on it so I texted her and called her for 3 days before she decided to pick up,then she told me to meet her the following day at 10a.m,I went ahead to meet her then she told me Im not a team helper/player Im always tryna leave on my time,but she said nobody should stay passed their time and also the person above her called me one day and told me he likes the way I work so hes tryna make me a manager and I accepted,then they decided to bring her to our store as the new GM and also I wasnt payed for my vacation and she said she doesnt need me on the team no more.That is so ungrateful after the 3 years Ive helped them.So if you guys could please give that new GM Marie thats her name a severe punishment.
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Verified ReviewerSirius XM Radio - They billed me for November 2024 and cancelled service on 11/01/24
I have been a customer of Sirius XM Satellite Radio for over a year, and USUALLY I have had no problems with them. Great Stations, Great Music.
All of a sudden my service was shut off as of 11/01/24, through no fault of my own, and I was STILL billed for November on 11/04/24. I called Sirius XM numerous times to get my service reinstated, but they do not seem to understand plain English! I repeatedly told them that the ONLY thing on my (touch) screen radio was the "To Subscribe to Sirius, call...". That basic concept was too much for them as they repeatedly told me to tune to specific channels when I could not since the SUBSCRIPTION SCREEN was the only thing there.
So, it is NOT worth the hassle. I cancelled the service, promptly got my refund started and will NEVER EVER subscribe to their services again!!!
Preferred solution: Full refund
User's recommendation: DO NOT SUBSCRIBE TO THIS SERVICE - it will be a total waste of your time, money and sanity!
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Verified Reviewer | Toronto, OntarioTemu - Packages not delivered, shipping company says they've been delivered
I've had no problems with Temu. I've had no problems with the shipping, until now.
The last delivery was sent separately from the 2 other articles in the order. In that week I had a confrontation with a man that wanted to come into my house to charge his phone, umm... no. Since then I have not received anything that I have ordered.
I have a suggestion. Try to find out, if between the last order that I received and the 1st one and forward that I haven't received. Is it the same driver every time. What about a change in drivers?
I truly believe this was the new driver and he's not happy with me.
I really want these orders. The stuff is awesome. I hope this is resolved. I will give this situation 1 week to be resolved.
If not I will be asking for a refund of over $200. Please get my orders to me. Thank you for your help in this mystery.
The kicker is I've been home every time my ordered was not delivered. I'm a stay at home person.
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Verified Reviewer | Ho Chi Minh City, Ho Chi Minh CityMaglite - When I need help for warranty it’s a $5 off Regular price and you just buy a new one.
The representatives speak down to you as though you are a child being scolded. Any questions you ask will not be listened to and they will speak over you; they do not care what you have to say or what you need help with.
Maglite needs to write on their packaging to not leave batteries in the flashlight. However, they want the battery makers to write it on their packaging and take no responsibility to help customers preserve their flashlights. Because of the rude and disrespectful reps, I'm giving all my Maglite flashlights away and will make sure I tell everyone about the batteries.
If you leave the batteries in them, it welds the battery case bottom to the flashlight, making it impossible to remove the batteries and clean the battery leakage that came with the Maglite flashlight. We were set up to buy again by Maglite, a company that does not care.
- Great light
- Horrible warranty and customers service
Preferred solution: A new maglite flashlight mini and an apology for the rude customer service. I am confident I’ll get neither, I’m doing this for my elderly Mother that keeps this flashlight by her bed.
User's recommendation: Do not buy maglite
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Verified Reviewer | Melbourne, VictoriaOnlineCarStereo Com - Say they will price match but instead buy out the inventory of competitor
I found the head unit that I wanted on Amazon for $249 so I called online car stereo and asked if they price match Amazon and they said yes and then I told them the model and the price of the item that I was wanting for 249 on Amazon which was $30 cheaper than they had for sale but there was five in stock the night before and they were still four in stock at the time I called they said they would price match Amazon they found the price and they were just waiting for approval and asked if they could give me a call back 5 minutes later when they gave me a call back they said they were unable to price match because it wasn't for an authorized dealer but I had taken a screenshot showing it was from an authorized dealer but when I went on Amazon to buy it for the price of $2.49 suddenly they all four had sold out and the lowest price on Amazon was now 277 which was serious coincidence considering it only took him a couple of minutes to give me a call back and during those couple of minutes waiting for approval they sold out I called impressed for the supervisor the supervisor told me they couldn't price match because it wasn't a live deal anymore the only reason it wasn't live was because all four of them sold out and a couple of minutes that I was waiting for approval but yet only one sold over the 12-hour time period before I called them I should have never called them they do not price match I repeat they do not price match do not trust his business do not buy anything from this business they are scammers and do bad business worst company I have ever experienced in my entire lifetime
- Will not price match
- No morals
- Bad customer service
Preferred solution: Apology
User's recommendation: Do not do any business at all with scammers like this
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Verified Reviewer | Palm Desert, CaliforniaLoadrans - Residential moving companies that scam customers
Scam and Fraud Complaints versus:
Broker - Coastal Moving Services of Boca Raton FL
Moving Company - Loadrans LLC from Los Angeles CA and Hayward CA
(also goes by Rapid Response Moving and California State Moving)
Pertaining to: Residential Move from Palm Desert CA to Canfield OH
Complaint of Fraud against two companies:
1) Coastal Moving Services, 5455 North Federal Highway, Suite 0, Boca Raton FL 33487
info@***.com / (561) 556-****
2) Loadrans LLC, 1601 Perrino Place, Suite D, Los Angeles CA 90023
loadrans@***.com / (800) 989-****
Also: Loadrans LLC, 1946 Sabre Str, Hayward CA 94545
Also goes by Rapid Response Moving and CA State Moving Services (why do they have so many different names?)
Additional phone numbers for Loadrans LLC: (347) 977-****; (561) 221-****; (321) 396-****; (772) 742-****; (510) 936-****;
Additional Emails Addresses for Loadrans LLC:
loadruns@***.com; sfloadransllc@***.com; calstatemoving@***.com
claims@***.info; info@***.com
First, I am an elderly gentleman with severe disabilities.
I contacted Coastal Movers out of Boca Raton FL. A guy named Michael Presley gave me the originals quote and he also said that Coastal Movers had their own fleet of trucks and that they had a huge storage facility in Cleveland.
Once my items were picked up, they would go straight to Cleveland for storage AND all I had to do was to give 48 hour notice before delivery. I sent them a deposit and it was all a lie. Coastal Movers is only a broker, with no trucks, or warehouses. Coastal brokered this to Loadrans LLC.
Two days before Loadrans LLC was to pick up my items in Palm Desert CA they (unfairly) jacked our price up an additional $7000. Unbelievable - they knew my back was up against the wall and I needed to leave in a few days.
Anyways, Loadrans LLC showed up in a BOX TRUCK. The truck did not fit all of my items and I had to leave $1000s of dollars of items behind. I can get you a list of all of those items.
From Palm Desert CA, my items were brought to Los Angeles and placed in storage until Sept 16 or so.
Then my items went to Hayward CA as Loadrans LLC has an office there.
It looks like the items were stored and then transferred to another truck (two transfers and two storages to this point).
The items then went to Idaho for some reason - Loadrans LLC was supposed to deliver to my house in Canfield OH on Sept 17. Through 100s of phone calls, emails, texts - everyone involved was lying to us.
At some point Loadrans LLC transferred my items to two truck drivers. Either they worked directly for Loadrans LLC or they were contracted - so now we are up to three transfers.
Supposedly the truck arrived in the area during the evening Sept 19 or the morning of Sept 20. The driver (some guy named Shawn or Sean) claimed they could not bring the truck down my street.
They wanted another $2000 (of course, in CASH). Another total scam and they were holding my items hostage.
The idiots still transferred all of my items to a U-HAUL Box Truck, so this would now be FOUR transfers.
The guys showed up, I paid them the balance of $4651 plus the extra $2000 in cash (they would only accept cash) and they began to deliver my items. I paid for white glove pick up and delivery service that included disassembly at pick up and assembly at delivery. These guys had absolutely no idea how to assemble anything, plus half the stuff was busted.
In conclusion - Box truck to storage, some other truck to another storage facility, some truck to Idaho, another truck to this area, then a U-HAUL for delivery.
In total Loadrans LLC did over $100,000 of damage to my items and personal property.
They have offered me a measly $200 in compensation, which I declined.
The head of their claims office is some person named Kate +1 (20*) ***-**** /claims@***.info and info@***.com
Of course, she doesnt work anywhere close to Los Angeles, so this is just another con job by Loadrans LLC. These people need to be shut down.
They bait and switch customers and no one has any recourse. They will not give refunds or accept claims.
Preferred solution: Full refund
User's recommendation: NEVER use Loadrans LLC or Coastal Moving Services
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Verified Reviewer | Pleasant Hills, PennsylvaniaUPMC - Two week delay of reading an Ultra Sound
I had an abdominal ultrasound and x-ray on Monday morning 10/28/2024 at the UPMC West Mifflin Imaging center. Today is now ten business days and the neither of the test results have been posted to my My-UPMC account. After leaving several messages at the West Mifflin facility I finally was able to reach a person who informed me that there is a significant backlog and it will take two to three weeks if not longer to have them read and posted.
This is absolutely unacceptable and all UPMC Executives should be ashamed of their mismanagement and the executive responsible should be disciplined up to and including termination.
Preferred solution: Read my recommendation
User's recommendation: Don’t use UPMC
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Verified ReviewerHomeaglow - CANCEL THIS SERVCIE
Do not use this company. They have no phone support and they can lure you in by offering a coupon to first-time customers to try out their service and a lot on fine print.
The housecleaning is also not worth what they are charging. This is false advertisement. I did not give permission for them to take payments from my card. I did not know that I was signing up for a monthly membership regardless of whether I use the cleaning services.
I took advantage of a coupon to try your service and now you are billing me for membership.
I am requesting to cancel this service without any fee. You have already charged multiple fees and I have only had my house cleaned once.
- To expensive a monthly fee plus pay for cleaning
- Monthly fee regardless of booked cleaning
- Mediocre cleaning
Preferred solution: CANCELATION
User's recommendation: Do Not Book Them
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Verified ReviewerSubway - Lady did not wash her hands
Went into Subway to get a sandwich. The lady working there made my sandwich and put it in the toaster.
Then she rang me out while ringing me out she puts her pinky in her ear to itch it. Then she goes and gets a pair of gloves and put them on and finish making, my sandwich with the toppings. But keep in mind she did not wash her hands after sticking her finger in her ear itching it. Needless to say I did not eat the sandwich.
I threw the sandwich away.
do not go to the Gerald Missouri subway the lady that works there has no hygiene. Cannot provide a proof of purchase because I told the lady I did not want the receipt.
Preferred solution: Full refund
User's recommendation: Do not go to the Gerald Missouri Subway
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Verified Reviewer | Ajax, OntarioSkipTheDishes - Way too robotic
It sounded so robotic And it was wrong probably 75% of the time I only complained sometimes because I just was hungry and dealt with it but the other times the order was so wrong. I have Photo.
I have photographic evidence of me being my house being on the corner of a very easy two streets like theyre two main streets and your driver was just driving all over the place and it took about an hour to get here so it was freezing cold Often times the food was cold order was wrong and when they said they would give me a refund I said well I dont want to refund I want food I ordered food. Do you think my kids are gonna go starving I can go without food, but my kids cant go starving And they would just say oh we would give you this measly little refund and I said fine. Ill go cook them something but if you are going to give me a refund, then you need to refund everything that I paid for so you need to refund the tip.
You need to refund the delivery fee. You need to refund the service fee and you cant just say oh will only refund you the food but everything else is on you like thats completely unfair when I did absolutely nothing wrong and this is happened on so many occasions you wouldnt even believe it so they wouldnt return they wouldnt go and get you and they wouldnt even return you a fraction of the price of what you were owed and this happened so many times and its just really really disappointing that you guys are a big company and you can afford it and you treat your customers this way
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Verified Reviewer | Denver, ColoradoARC Thrift Stores - Extremely rude employee
I would like to file a complaint. I was shopping at the ARC on Oct 29th 2024 3:27pm.
I asked to look at the jewelry showcase. A young man who i do not know his name but I have a video of him I asked to show me the showcase. I began to smack the glass on top of the showcase. A sign he was irritated.
I proceeded to look at the jewelry as I always do. The only way to see the jewelry is to go thru it. So I looked at the rings on top. There is 3 small shelves.
I was looking thru the 2nd shelf. The arc employee told me "your not going to look at everything" he told me that he told me. " I'm going to tell you nicely, because one of the other employees wouldn't be as ni, you can not look at all of this jewelry so look at one thing and move on, we don't have time to show you all the jewelry in the showcase. Ur not gonna waist our time.
We got 5 min to show you one or two things. There are other customers . I got tears in my eyes ,I told him " I'm a paying customers." "I've been shopping here for your years, there is only so much jewelry in the case it couldn't take me long to look at what I want to buy. He started locking up the showcase." I told him I wasn't done.
He said that "he was being nice cause other employee would not be. I began recording him with my cell phone at this point I told I'm that was extremely rude I asked to speak to his supervisor. He said sure , n named his supervisors off and walked away not allowing me to look at the showcase. I began to fight back tears.
I worked the night shift prior. I got up so I would not miss the sales at the arc thrift store. I seen customers staring at me due to the nature of the conversation. I went to find a manager so I could report this employee.
I am a paying customer I have never been treated so rudely by an employee in customer service anywhere. I was not doing anything wrong besides looking at the showcase. I want this issue looked at and something done about because it was horrible to be treated as such. It's his job.
To show the showcase. My money is good. I have been shopping at that store for many many years it was always one of my favorite stores. I will still shop there.
That is one of my favorite stores. But it is not right to treat people this way. I felt discriminated against for being a single women. I am very timid most the time.
Even shy and I rarely never confrontational. I am a collector of any antiques and jewelry. After incident I spoke to many other arc store manager while I looked at there showcase and I was told that the employee was extremely out of line. Thank you for you time and patience reading this.
Please have a wonderful rest of your day sincerely, arc shopper. arc 120th and Washington northglenn Colorado.a picture of employee also added
User's recommendation: File a complaint
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Verified Reviewer | Gramercy, LouisianaPopeyes Louisiana Kitchen - Explaining my reasoning for this
Good afternoon, I'm Shentrell Diggs. I'm currently from Louisiana and I went to Minneapolis to stay with an uncle and look for a job.
I ended up getting one at Popeyes Louisiana Chicken on 1301 W Broadway Minneapolis MN 55411, store number 11443. I was hired and I worked the next day for four days, but I never received my check from them. I asked the manager if he could send my check to my address, which I had given him. However, he was rude with me in the text messages when I told him that I never received my check.
I'm disappointed in this Popeyes because I worked for Popeyes in Louisiana for more than four years and I never had a problem until now.
All I want is my money. Can someone please call me about this?
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Verified Reviewer | Ashburn, VirginiaFORD MOON TOWNSHIP, PA
I am filing a complaint about service at the Ford Moon Township, PA dealership.
I scheduled an appointment to have the two rear window liftgate hinges replaced on my 2012 Ford Escape. They were corroded (my research indicates this to be a common problem).
I scheduled an appointment several days in advance, indicating the part that needed to be replaced.
Upon arriving at the dealership, I was informed that the parts were not in stock. I dont understand this because there was plenty of time to have parts ordered. I was informed that the part was in stock at another dealer and they would have to get the part from there. I was told that my approximate wait time would be 1 ½ hours.
I was also informed that the cost of the parts was $142 for each hinge.
Again, I did not understand this as I had previously priced the parts online and found them to be approximately $20 FOR THE PAIR (on Amazon).
After about 2 ½ hours, I had not received any updates regarding the status of the repair, so I inquired. Its being worked on, was the response. Finally, after THREE HOURS, the vehicle was ready. Not having the part on hand, the pricing, the length of time that I had to wait and lack of updates has me extremely upset.
I completed surveys about my experience, after which I was informed that I would be contacted.
That never happened.
Perhaps had someone called me and offered a partial credit, I may have had my anger assuaged. Instead, I feel at the least, taken advantage of or more like ripped off.
Thank you, in advance, for your reply and comments.
Ref 10/24/2024 Inv#332119
User's recommendation: Stay Away. DO NOT do business with this location.
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Verified ReviewerSpokeo - Fraud
Hey, I recently bought some information about an old friend whom I haven't heard from in 4 years. When I paid the $0.95 that you guys supposedly charge, it wasn't mentioned that it was a 7-day trial and there would be an additional charge to cancel.
I will not let you guys keep my money when you don't specify your own website correctly, so please rectify this and refund my latest charge of $29.95 or I will initiate contact with my bank and have them send it back to my account.
If you guys don't comply, I am prepared to file a court claim for fraud. I am politely asking for my hard-earned money to be returned, as I was looking for help from you to find my best friend, but sadly I feel as though I got scammed instead of receiving the assistance I needed.
Preferred solution: Full refund
User's recommendation: Do not use this website at all. It's safer to hire someone else at this point.
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Verified Reviewer | Bay City, MichiganBob Evans Restaurants - Bob Evans has switched their signature sausage links for low quality tasteless cheaper brand
Bob Evans has switched to a low quality non link sausage from their signature brand that has been in their restaurants since they opened. Yet on their menus they still picture the higher quality sausage links with their breakfasts.
Not only is it deceptive it has caused us to not have breakfast there anymore. At this particular breakfast my wife also ordered blueberry pancakes that arrived highly undercooked and doughy. We refused them seeing how it took over 45 minutes to get breakfast and we were not going to wait that long for replacement. The quality of Bob Evans has dropped dramatically since it's sale.
We had not been there in a couple of years and our adult daughter suggested it for her Birthday breakfast. Total disappointment.
User's recommendation: Do not order the sausage links. Mushy and poor quality.
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Verified Reviewer | Chicago, IllinoisPopeyes Louisiana Kitchen - Overcharging for a turkey
The store I’m pissed about, I will never recommend anyone to ever go there. Management is crooked, poor quality of food and there attitude… NEVER
I called the store back for a refund, because other restaurants are charging $49.99 before taxes and this $83 is unacceptable and unheard of for one frozen turkey. They would not refund my money, giving us a hard time and just saying there's one more restaurant on Lawrence Street charging more for theirs. I mentioned the two other area restaurants that are only charging $49.99 as it has always been. She said she had to talk to her district manager and the answer was still no refund.
Because a 17-year-old agreed to pay. A rip-off!
Preferred solution: Full refund
User's recommendation: Don’t shop there unless you wanna be overcharged
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Verified Reviewer | Salisbury, North CarolinaComputershare - Sign in problem
I spent 2 hours attempting to access my accounts with NO success.Access has the lowest score as far as friendly service, usability of access package, speaking with a human being, breaking into the automated list that took me nowhere.Presently I have two seperate stocks but requires two seperate access attempts to see both, is there a reason why you cannot access my accounts by my name and see all of my items?I was never able to get through to customer service, I tried the phone number listed on my statement but goot Canada on line.The whole purpose of my call attempts was because I could not sign on . The security codes were placed many years ago and I had forgotten what they were.. Never found a link for my problem.If I did get a person on line, their offer to assist me was not wirth the cost of the phone call.you can probably assume that I was not happy with my attempts to contact the company and now I am at a loss of how tto do business with Computershare, you MUST have some way to get through having many thousands of customers but the Senior Citizen has not broken the code.
account set up was bseveral years ago and i need help restoring it
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Hello Phyllis, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and any applicable invoice numbers.
We value your business with Firestone and hope to hear from you soon. ^Jason