Browse Reviews and Complaints

My Wifi was installed on the 6th of January at my home, today is the 14th of January and I never used that wifi as they are failing to assist me. I've been chatting with WebAfrica and Frogfoot agents.

They have all been sending me from Pillar to Post to no success. Everyday I call to get this sorted and I will be told to wait for 72hrs, 48hrs but nothing is happening. I have asked to speak to superiors but I am told its possible to speak to them directly and that I will have to wait for the to call me. I ask to speak to techinician and I have been told its not possible as well.

Im very angry and frustrated about this.

Everytime I call I need to start from scratch and get different answer. As a customer that has paid my dues, I should be getting priority over the companies but its the other way around.

I feel these companies feel they are important than their clients. I do have all the reference numbers and names of all the agents I spoke to from both companies.

I just need my wifi to be up and running is that too much to ask.

What a bad service I am receiving here and I dont think anybody will want to go through what I'm going through.

Hello, here I go again, writing to LinkedIn customer service. My birth name is Joe Patrick II, and since I was a baby, I have been called Tiger; my dad is Joe.

For the last couple of months, I have had to reach out to you to allow me to log in. I have sent in my ID a few times and have had to get a notary letter indicating that Tiger Patrick is Joe Patrick. The company you use for verification is even worse than you all are with this insane login verification every time. I can't even get them to respond to an email.

Of course, my ID says Joe Patrick. I've had a LinkedIn profile since it was created almost two decades ago without any problems.

Now, I can't even log in even after multiple queries to LinkedIn support.

- Tiger

Dear AliExpress Customer Service,

I hope this message finds you well. I am writing to express my deep concern and frustration regarding the discriminatory practices that Palestinian citizens, particularly those residing in the West Bank, face when attempting to access AliExpress services.

Due to the policies imposed by the Israeli authorities, Palestinian residents are systematically denied the ability to receive parcels and deliveries from AliExpress.

The Israeli authorities restrict postal services, impose excessive fees, and enforce convoluted regulations for importing goods into Palestinian territories. These actions effectively prevent Palestinian people from benefiting equally from AliExpresss services, creating an unjust and unequal system.

This situation is a direct result of Israel's apartheid policies, which not only restrict Palestinians' freedom of movement but also hinder their access to basic services like international e-commerce. The lack of a recognized Palestinian state, along with the absence of control over borders and resources, further exacerbates the problem. Palestinians do not have a true governing authority to represent their interests, and this leaves them vulnerable to such unfair treatment.

It is both unjust and discriminatory for Palestinians to be subjected to these hardships simply because of their nationality and place of residence.

I urge AliExpress to reconsider its operations in light of these challenges and take the necessary steps to ensure that Palestinian citizens have the same access to services as customers from any other region of the world.

I kindly ask that AliExpress works towards resolving this issue by ensuring fair and equal treatment for all customers, regardless of their nationality or location.

I believe that AliExpress, as a global platform, has a responsibility to uphold values of fairness and equality for all of its customers.

Thank you for your attention to this important matter. I look forward to your prompt response and an actionable solution.

Sincerely,

Yasser bader

Half of the facility was being reconstructed during my time there. Consequently, certain rooms and courses I paid for weren't even available.

This also led to oversized classes that were disrupted by unruly children while I, at 30, was trying to learn what I had paid for. None of the instructors disciplined any of the disruptive students. I essentially incurred a debt of $30,000 for a degree from which I learned nothing and felt scammed. This college is a scam.

Do not take a loan to attend this institution. The owner should be sued for fraud. It is arguably more fraudulent than any insurance company I have ever dealt with.

It's been over 12 years and I still consider bringing legal action against this school for false advertising and scamming me out of $30,000. Avoid this unsatisfactory school at all costs.

My parcel was out for delivery for the Wednesday between 4pm and 6pm. Tracked parcel but as he arrived a few streets from me the tracker showed he headed back to depot.

Could not get through to customer service as it was gone 5pm. Did not here anything by next day so rearranged a delivery. It did not give me the option of the next day which was Thursday so had to accept Friday as the call was automated. Tried to phone customer service all morning but they do not answer.

Hold on for 15 minutes then the call was disconnected trying again now. Can't see me getting through.

Diabolical customer service. This parcel was next day delivery .now have to wait an extra 2 days.

I am disabled and sometimes have to order shopping from Just Eat as I'm not always able to go out to the shops. I placed an order and waited 3 hours with the screen saying the courier was at the store, then it said it had been delivered, which it hadn't.

I contacted Just Eat from their 'Where's my order' to find out what had happened and was informed that I could not have a refund because I complained about it. I went back and forth with them and still didn't receive my shopping or refund.

As it was a pending transaction, my bank said I had to ask for them to cancel the transaction, which I did, and Just Eat didn't reply. So now I have paid for my shopping and received nothing.

After sending a notification to my phone Netflix sent a message saying I wasn't the customer and if I wanted to use Netflix service I could sign up and pay a fee! Ironically, I was sitting in my driveway to my house which is the address that they have on file and somehow they sent an alert saying someone from Ohio and I am not in Ohio was trying to access my account.

I called CS and said why would you send me a notification saying I could preview a series that I previously watched and when I clicked on it I got an error message saying I needed to sign up for an account. I could also click get a code sent to my email and then punch in the code and I would be ok to use my cell phone which they sent a notification to and they have the # as my # for 14 days!

Wow! I had to go through this whole process which I think is ridiculous!

Your password has been changed - follow-up from the January 12 letter.

Sunday, January 12, 2025, 3:26 P.M.

Security alert: Password change.

Hi Mark,

Someone has just changed your password. If this wasn't you, we're here to help you take some simple steps to secure your account. Was this you? Brisbane, Queensland, AU iPhone 14 Pro, iOS Sunday, January 12, 2025 at 3:26 PM.

Dear Facebook,

I do not own an iPhone. That is the phone of the thief who stole my account.

Every time you send me a reset code to log back in, you are sending it to him as well.

I live in Los Angeles, California.

His location is Brisbane, Australia.

My email is aburenbo@***.rr.com.

His fake email is markspeg262@***.com.

As long as his email is included in my reset code notice, he can stop me from getting back in.

Please remove his fake email from any further notices.

Thank you.

at H&M Thailand website i made 3 orders. All of them had to be cancelled because of an issue on their part, it was either they could`t deliver because of a delivery issue on their side or the items were not in stock.

It has been 10 days I haven`t been refunded. It doedn`t even say on their wesite that the refunds are issued, it only says the orders were cancelled. It all seemed like a dodgy scam because when I placed my order after 3 seconds it said the product were shipped. How on earth in 3 seconds?

The customer service said they will refund me but it will take more than 30 days, excluding weekends, special days so how long 2 months? They don`t have any rights to keep my money for 2 months, this is against consumer laws. Universally everywhere the refund are issued in 10 days.

This website is a scam. Stay away!

As a long-time player of Free Fire, Ive always appreciated the unique animations that add character to the gameplay. One of the most iconic elements was the original katana running style that existed before the changes made in recent years.

It had a dynamic, samurai-like feel that made wielding the katana thrilling and immersive.

Unfortunately, the updated running animation feels less impactful and takes away the distinctiveness that made the katana special. Many veteran players share the sentiment that the old running style was more engaging and visually satisfying. It provided a sense of power and precision that matched the weapons aesthetic perfectly.

While I understand the need for updates and optimization, I believe theres a strong case for either bringing back the original style or offering it as a customization option for players who prefer it.

Free Fire has always thrived on customization, so giving players the choice to switch between old and new animations could be a great compromise.

Garena has done an excellent job listening to the community in the past, and I hope this feedback will encourage you to consider this small but impactful change. Its these kinds of thoughtful updates that keep long-time players engaged while attracting new fans.

Thank you for your continued efforts in making Free Fire a fantastic game.

#BringBackOldKatanaStyle

I was supposed to take an OET exam, but the proctor did not show up. Even after trying 10 times, I was not able to proceed to my exam, so I did not take it.

Unfortunately, even though there was a note saying 'contact candidate care immediately', I was unable to reach any candidate care because it was Saturday. Now, I am without the test and waiting the whole week until OET will finally let me know when I can reschedule my exam. I am pregnant, and this is my last month in which I was able to take this exam, which I really need as a doctor moving to the UK.

Otherwise, I am not able to work there. So, thank you for totally complicating my life!

I was due a gift card from Crowdtap and hadn't received it yet within nearly a week. They promise to email you the gift card within 48 hours usually.

Thanks to the assistance I received from PissedConsumer they immediately emailed me the gift card within 24 hours from the time they received my email. I feel relieved that the issue is behind me now. I hope that I don't have to experience this again and want to point that usually Crowdtap honors its gift card commitments promptly. I now believe in the power of PissedConsumer!

The company should be sending out feedback emails within 48 hours of you claiming a gift card from them. This way if you don't receive it you could notify them, and they could correct their own mistake in real time.

I emailed about points issues on 4 occasions when I was ordering a large amount of Christmas gifts. The responses showed that the Customer Assistance person who replied had not read the information I provided in my initial emails.

They then proceeded to give complicated instructions about uploading documents and using jpeg , etc. If they had responded appropriately, I would have points that could be used today to acquire $100 gift cards at many businesses. I really question whether I will continue to use that organization.

I have been a patron for more than 15 years and referred at least 10 people. Guess Ill find another site that offers rewards and cares about their customers.

Princess Cruises: Poor Service, Lack of Accountability, and an Insulting Gesture of "Good Faith"

On 16 August 2024, I confirmed, booked, and paid a deposit for a 7-day cruise for 2 departing from Sydney on 30 November 2024 and returning on 7 December 2024, covering stops in Hobart, Port Albert, and Melbourne.

What started as an exciting holiday plan turned into a frustrating and unacceptable ordeal due to the abysmal customer service and lack of professionalism from Princess Cruises.

On 25 September 2024, I received an email from reservations@***.com stating:

"Our records indicate that a refund is due to you. Refund details are as follows: AUD 2,229.25."

Despite confirming the legitimacy of this refund on 26 September 2024, following numerous calls and emails, the refund process became a nightmare.

From 26 September to 31 December 2024, I spent countless hours trying to follow up on the promised refund, only to face conflicting statements and unhelpful responses from the Princess Cruises team.

On 31 December 2024, I was finally notified by a Customer Liaison Representative that the refund of AUD 2,229.25 had been processed incorrectly against my booking and would not be credited to my account.

It took over three months for this information to be conveyed, during which Princess Cruises failed to communicate adequately.

Adding to the frustration, their own records indicated multiple attempts to process the refund on the following dates:

20 September 2024

2 October 2024

9 October 2024

27 November 2024

These repeated errors and conflicting updates demonstrate a severe lack of organization and professionalism. Throughout the whole process, the communication was appalling, and the customer service team seemed disjointed, offering no resolution or accountability for their mistakes.

To add insult to injury, in a so-called gesture of "good faith," the Customer Liaison Representative offered a $250 per person credit for a future cruise with Princess Cruises, valid only for 12 months.

This offer was not only insufficient, but also insulting given the time, stress, and energy spent on trying to resolve their mistake. Expecting a customer to rebook with them after such an experience is audacious and completely tone-deaf.

This experience has left me with no confidence in Princess Cruises ability to manage customer service effectively or handle even the most basic administrative processes.

Based on my experience, I strongly advise potential travelers to consider alternative cruise lines that prioritize professionalism customer satisfaction, and excellence.

Princess Cruises extremely poor online reviews speak for themselves.

I ordered 2 pipes one of them was fine, but the other had a crack in it fresh out the box. So I emailed them with pics of the damage and said that I would like to either get a refund for the broken pipe or they could send me another one, and I'll send this one back if they wanted.

No response. Next day left them another email say the same thing. Again no response. Another day goes by, and they never emailed me back.

I call their customer service number but no one answered, so I leave a voice-mail expling everything and left them my contact info.

Never heard back from them. I would not recommend that you order from this company, if something were to happen to your order good luck trying to get a refund or to even get ahold of them they just take your money and ghost you.

I placed an order on January 9, 2025, with AliExpress, order # 819679****263426 and the AliExpress tracking said it was delivered at my home address in Canada on January 14, 2025. However, UPS carrier tracking # 1ZX254W503******** corresponding to my order said it was delivered at Aledo, TX, US on that day, January 14, 2025.

Also, I placed another order on January 12, 2025, order # 819766****413426 and again AliExpress tracking said it was delivered at my home address in Canada on January 13, 2025. But the UPS carrier tracking # 1Z97V9F403******** corresponding to my order said it was delivered in Sonora, CA, US on that day, January 13, 2025.

I would like to know why these two orders weren't delivered at my home address in Canada.

I did not receive 4 of my orders. 35 items ordered.

Some items with multiple pieces.

Temu combined 4 of my orders and shipped as one shipment. I didnt receive any of my orders.

The proof of delivery provided was also used for another costumer in a different town 4 days prior. The proof of delivery photo was exactly the same. Additionally there was no snow in proof of delivery photo but it was extremely snow covered here.

My security cameras show no delivery was even attempted. I was only provided fake proof of delivery. I contacted StraightShip and Temu immediately and brought this to there attention by contacting again once I realized I was been frauded. They wont fix the problem.

They claim its valid proof of delivery. It is not valid. Its very fraudulent.

They keep closing my case. Refusing to reshipment or refund.

I paid the balance off on the credit card with my checking account in my name via check by phone with routing number and account number provided by them which they had on file because I've made a payment from this bank account before which I am the account holder they put a hold on my card it would not take it off until I had a conference call with them and my bank proving that this account belonged to me even though I had make a payment with this account before wasted hours of my time on my vacation very disappointed would not recommend by any means the only reason I gave one star is because there was no zero star

Vumatel Fibre customer complaints

Desiree Brown · Just now ·

This is my second review on this complaints platform. I wrote to Hellopeter also on 8 Jan and still nothing they just decided not to respond to me I paid with the ref : 921551****1827**** given by them and to date no response -even wrote a letter to their complaints at VUMATEL and nothing this is *** UP -so what we pay now and our money is just lying there and what no connection then I can rather get my money back and join elsewhere ,where client will receive the service delivery they deserve

[*****8 service sucks big time i expect a call or some sort of service delivery I paid for the service in August in advance and to date have no wifi nor internet connection. Followed up 1000 times and no one give a tat to get back to their customer.](https://www.hellopeter.com/.../despicable-pathetic...)

Paid twice 14 August (3 months) and 22 August (2 months) and then I dont have connection since 15 November - I am now over where else can we take this too since we not getting any joy from them