DIMOSTHENIS A
DIMOSTHENIS A

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Verified Reviewer

Aliexpress - Refund

I have been raising the same case for the last 1.5 months, for 10 times in total. On 20th of September i contacted the help center and i asked for instructions regarding the reurn of the product of one of my orders.

I had clearly informed Aliexpress that shipping cost will be 21,50 euro which is double the value of the refund of the product and therefore i was not willing to return it. Aliexpress agent assured me that i should not worry about it and Aliexpress will cover the shipping cost no matter what. Therefore i followed exactly the agent's instructions and i completed the process of returning the product. Now after so long and after raising a claim of 21,50 euro they keep refusing to cover it.

This is unacceptable. I have rights as customer and i will not accept or allow them to treat me like that. I am willing to take legal actions against them and report this, giving them the defamation they deserve of the way they treat customers. All correspodance exists in the official Aliexpress chatting history.

They may check chatting history as of 20th September 2024 for confirmation. The official agent should take responsibility for this and in no case the customer.

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Loss:
$23

Preferred solution: Full refund

Janari Xug
Janari Xug

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Verified Reviewer
| map-marker Sterling Heights, Michigan

DraftKings - Took double the money out of my checking account. Twice!!! Let me talk to somebody please so we can resolve this....

On October 4th I deposited 40$ into my draft kings account two days later in my checking account,on October 6th I had an additional 40 dollars takin out of my checking account, with no additional deposit in the app, then on October 29th I deposited 40 dollars into my draft kings account and again got double charged two days later with another 40 dollar charge takin from my checking account with again nothing to show for it in my draft kings app... so I'm out 80$ in the month of October and would like it back obviously.

Call me,message me back anything.

I want my money back. 734-968-**** thanks Josh.

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Jessika M Pcj
Jessika M Pcj

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GMC - Customer Dissatisfaction with LaFontaine Dealership in Michigan

GMC - Customer Dissatisfaction with LaFontaine Dealership in Michigan

I am reaching out to express my significant dissatisfaction with a recent vehicle purchase from LaFontaine, one of your dealerships in Michigan. I believe that GMC should be aware of how this dealership is representing your brand and the detrimental impact it is having on customer trust.

I recently purchased what I believed was a Yukon XL from LaFontaine.

The sales representative assured me that I was getting the vehicle I wanted, and I relied on their professionalism and the images they provided. However, upon receiving the car, I discovered it was not the model promised. It was apparent that the salesperson had selectively chosen photos, strategically concealing details that would have immediately revealed this discrepancy. I purchased this vehicle sight unseen in good faith, trusting in the GMC name and in LaFontaines commitment to honest business practices.

To make matters worse, the shipping of the vehicle was delayed, adding unnecessary frustration.

When I contacted the dealership to address their misrepresentation and requested an exchange for the correct model, they declined, citing it would be a paperwork nightmare to rectify the situation. Instead of taking accountability, they essentially washed their hands of the issue, leaving me with a vehicle I never intended to purchase.

As a loyal GMC customer, I am disappointed to see one of your dealerships operate in this manner. I urge GMC to review LaFontaines practices and consider the experience of customers who trust in the GMC brand.

Such business practices damage the reputation of GMC as a whole and discourage future purchases.

Thank you for your time and attention to this matter. I hope to see changes that will prevent future customers from facing similar issues.

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Preferred solution: Swapping the incorrect vehicle for the correct one

User's recommendation: Beware of trusting these establishments to do right by the customers

Susanne V Jar
Susanne V Jar

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Medicare - Lifetime penalty for no rx plan, ow 50$ a mo.

I've always been into healthy living but have a learning disability. When I was forced to retire early, with my son terminally ill, I wasn't told I had to have a prescription plan.

Medicare said I was sent a form to sign up or be fined. I don't remember that, or I would have complied. But no one told me I had to have that plan. The coercive authorities at Medicare now fine me $50 a month.

If you are an American, have never been in trouble, paid taxes, etc., you are this government's number one enemy and must be punished. No surprise, they have to find some way to pay for criminal surgeries, illegal benefits, lobbying hush money, and feathering their nests!

I hope you all burn in *** you socialist individuals at your precious Medicare, even the name is hypocritical. Hypocritical, since you don't!

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Pros:
  • Have to have it
Cons:
  • Rat bastards

Preferred solution: Apology

User's recommendation: Get ready to bend over and get screwed

Claudine Omq
Claudine Omq map-marker Reseda, California

Google - *** Complaint with you *** *** retards

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Google really is about as useful as *** t*** on a bull. Which is *** quite ridiculous and stupid right?

Cause bulls don't have t*** Really hit your *** g***** system. You may get so g***** difficult to reach out to *** customer service. Your YouTube *** content is *** ridiculous. You're so anti-American *** Android, you're so *** If you censored your videos as much as you censored, our *** comments.

Maybe YouTube might be *** something good. But it's full of brain washing for young kids. To think they can be a different gender full of animal abuse, elderly abuse. You're a *** website, promotes terrorgasm, miss information.

Demonstrations that burn the American Flag. What kind of *** business are you running over there? You *** g***** towel heads. You know, maybe if I had somebody to talk to about my issue rather than *** spend 3 *** days trying to find somebody to talk to after machine after machine.

Maybe you should try running a better business. You'll have lots of complaints, but this would require you to use your *** g***** brain and do some *** g***** work. And apparently you don't like to do that.machine.

Just like a *** coward Like the Christian God that hid behind Moses. You only use emails, are you a *** *** Cause you're running *** *** *** business.

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Charles M Hja
Charles M Hja

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Priceline - Fraud Investigation

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Hello,

My fiancée's credit card was charged $973.60 on 10/31/2024. The reference number associated with this transaction is 555003****513585****780, which was provided by the credit card company.

Based on my investigation, it has been determined that her credit card had been compromised multiple times, and in compiling the necessary documents needed to present this matter to the United States Attorney, I am seeking information regarding this transaction including, but not limited to, the name and address of the possible suspect who made said charges and if they provided an address.

If such information requires a subpoena, please advise a point of contact for a person to receive said subpoena and when they would be available to present the requested documentation to a federal grand jury in Bowling Green, Kentucky, as that is where this case will originate from.

I thank you in advance for your attention and assistance in this matter.

Sincerely,

Charles A. Massey

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Loss:
$97360
Cons:
  • You cant speak to a real person

Preferred solution: Information on a fraudulent charge made to priceline

User's recommendation: Provide a number where you can actually speak to someone who has a pulse

Christine B Hoq
Christine B Hoq

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Antler Luggage - Abysmal customer service…and refuse Head of CS refuses to escalate complaints

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased 2 Antler Clifton suitcases. They suffered unsightly scuffs on the first use.

I contacted Antler. They sent me Pink Stuff to use on my cases to remove the damage. The use of this product has damaged the cases. I got in touch with customer services who repeatedly refused to accept responsibility and dismissed my account of the damage caused, jumping to conclusions, without taking a look at the cases.

I reasonably, I feel, under the circumstances, requested them to collect the cases as the damage is evident, refurbish and return them, or replace them with new ones. They repeatedly blame the airlines when it is the product they provided for use that has damaged the luggage. How do they jump to that conclusion when they have not even looked at the damage the product use has caused? There have been numerous emails exchanged with Antler's CS Head.

He refuses to provide the information required to escalate the complaint to Antler's Head Office. He also refuses to provide the name and address of the Chief Executive of Antler.

Antler does have a consumer responsibility to treat people fairly. Antler has repeatedly disregarded the fact that my complaint is related purely to the fact that the product provided by them to rectify a problem has damaged my luggage and have rejected this without having taken the opportunity to view my cases.

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Cons:
  • Luggage not fit for purpose appalling customer service

Preferred solution: Like for like replacement or luggage refurbished to original state

User's recommendation: Do not purchase Antler luggage…customer ‘service’ is none existent. Check out their reviews.

Catalina R Okd
Catalina R Okd

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Verified Reviewer
| map-marker Bogotá, Bogotá, D.c.

PlayStation - Recovery of PSN account.

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I lost my PSN account and cant get it back, the password doesnt work and i cant change it because when i ask to change it it asks for the date of birth put in the account, i am a mother and my son is the one that put the date of birth when we created the account, not me or my son know what he put, i lost all my games and apps and would really like to have my account back. I dont know what i could do to retrieve my account, the other thing is that the passwor i am puting to get the acount is my password, im sure of it, but it still doesnt work so i go to chane it and i cant.

Please help me get my account back. Thank you.

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Anonymous
Guest-6222360 map-marker Dubai, Dubai

Noon - Customer complain

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Dear Noon Customer Service,

I am writing to express my dissatisfaction with the delay in my recent order. I placed the order today, expecting same-day delivery, and paid an additional 18 AED for this service.

Since I would be in my office, I provided my office address and anticipated delivery around lunchtime.

However, when I checked the status of my order from 11 am onwards, it remained at Dispatched to Hub. By past 2 pm, there was still no progress, even though I was about to leave the office. I had already sent an email to Noon Care earlier to inquire about the delay but did not receive any update regarding my order status at that time.

As I was about to leave, I decided to change the delivery address to my home address, hoping this might expedite the process, as the order still showed Dispatched to Hub. Shortly after, I received an email stating that the address change would delay my order by an additional 2-3 working days.

This outcome is frustrating, especially since the order hadnt yet left the hub. The option to update the address was available without any indication of the delay that would result from doing so.

This experience is unacceptable.

I paid for same-day delivery and planned accordingly, but instead, I encountered avoidable delays and a lack of communication regarding the delivery status. I am considering raising this matter with Dubai Consumer Rights, as this falls far short of the expected service.

I would appreciate an immediate resolution, along with a refund for the additional delivery fee, given that the service was not provided as promised.

Thank you for your attention to this matter.

Shipment ID NAEGB004168****-S1

Sincerely,

Rechelle

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User's recommendation: No never use noon!!!!

BarendBiancavanWyk V
BarendBiancavanWyk V

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Verified Reviewer
| map-marker Johannesburg, Gauteng

Temu - Logistics Nightmare!

Temu failed to notify me that they use different logistics company from time to time. On the very many occasions that I've ordered from Temu, they have always required me to pay taxes & shipping to Buffalo Logistics.

I didn't follow the direct link, I prefer to do an EFT (for security reasons) I therefore EFT'D Buffalo the taxes, only to be told I needed to pay a different shipping company and that Temu would not be able to retrieve the funds for me. In the meantime the "new" logistics company is urging me to pay them

Needless to say, I'm out of pocket and have not received my package.

This has been ongoing for more than a month now. It's become a complete logistical nightmare!

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Callie C Qqu
Callie C Qqu

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Netflix - Unethical solicitation of additional services and poor service.

Netflix - Unethical solicitation of additional services and poor service.

While starting a cartoon for my 3 year old on a day in which we are home sick with covid, I got a popup to add an extra member. Mind you, this is a profile marked as a kid.

It in no way should be allowed to make changes to my account, let alone gave pop ups allowing one click to make changes. So, I accidentally hit the wrong button because it's early in the morning and I'm sick.

After hitting one wrong button I was given a screen saying that I added an additional member. There was no additional confirmation or way to exit the screen without proceeding or to undo the action. So, I went on my phone to cancel the change.

I had to contact customer service. Customer service said they canceled the additional member and advised me to sign out of all devices and change my password. I objected to this for various reasons multiple times. So the agent did it anyway.

This still didn't fix the issue so I still couldn't use my account. Now I'm signed out every where and very angry about the entire situation.

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Preferred solution: Changes in practice

User's recommendation: Be very careful.

Dora C Edy
Dora C Edy

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Homeaglow - Over charges and disrespectful cleaner

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi, I am new. I thought this would be a great way to have my house cleaned every month.

Little did I know what I was getting myself into. The first cleaner never showed up, never contacted me, never let me know she wasn't coming. Then, when I finally found someone to clean my house, she was great. I loved her service, she took her time, wonderful!

However, when I checked my credit card, I realized that there were four charges. One of $9.59, one of $63.99, $52.24, and $84.23. I have no idea what those charges are for. Then I had a second cleaning scheduled.

As the cleaners do, they reached out to me and messaged me. Dawn was one of the nastiest people that I have ever met, disrespecting me, calling me names, texting me at 1:00 a.m. I want to cancel this membership because I feel like I don't need to be mistreated this way, nor do I have to worry about whether a cleaner is showing up or not. And if I'm going to be overcharged or what these charges are even for.

I'm expecting someone to give me a call back as soon as possible.

I will report this to the Better Bureau or I will find a way. I'll just cancel my credit card.

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Preferred solution: Full refund

Brittany S Ico
Brittany S Ico

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LuckyLand Slots - Never verified my account

LuckyLand Slots - Never verified my account
LuckyLand Slots - Never verified my account - Image 2
Updated by user Nov 06, 2024

I am and was a paying customer VIP status to every other game that I play

Original review Nov 06, 2024
My account has never been verified. I have had this problem with Lucky Land and Chumba.

I am a VIP customer in every game that I play. I have $50 winnings on Lucky Land and no way to receive my money. I have submitted all documents and still yet to hear back from you guys. I didn't know you were associated or I would've never put my money on that game.

I would really appreciate it if you did what you had to do to pay me and you will never have to worry about my recommendations to anyone. I'll never use your services again; just pay me my money and you'll never hear from me again. I don't know what the big issue is, I have never had this problem with any other games. I had $200 worth of winnings and couldn't get verified, so I played them down to $50 but I refuse to lose the money that I put into the game.

So, please once again, verify my account then you can delete it. When I created this account, I logged in using Facebook and my email is not correct.

It is my old email which is BRITTBUSE2020@***.com. The correct email is the email I used above.
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Preferred solution: Verified and my original winning of 200 since I have been thru *** and back trying to do something y’all are responsible for and required to do …

Anonymous
Guest-6222304 map-marker Lexington, South Carolina

McDonalds - Slow sorry service..it's this way all the time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

And again as usual I pulled into the line late at night on my way home get something to eat it's a simple meal please the time it took to get to the first pay window was astronomically long and the time it took to get from that window to the food window just even longer my whole wait time was probably around 30 minutes if this is what you call fast food you need to redefine your turn fast this is ridiculous the people at the store don't even want to be there so there's no incentives to work I don't understand it service is just astronomically awful seems like every other day there's new people in there I don't understand what the problem is but it needs to get solved and this is the south end of our city it's always been bad it will always be bad shut It down and maybe one on the North end open

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User's recommendation: Do not eat here find a different store or go somewhere else to eat

1 comment
Jaselyn Cqd

Maybe the took a long time to get your food because they had to try to comprehend your poor English and understand what you were asking for?

Vanessa G Qtt
Vanessa G Qtt

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Expedia - Cancellation

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Made a reservation at a Hotel after calling and they said i need to use Expedia so i booked with expedia and realized i booked at the wrong location, one that was far from where i was as i had to uber there, so i called that hotel and was told in order to get a refund i needed to contact expedia. I was then told by expedia that the refund policy of the hotel was that i most likely would not get one but they would contact me.

I went ahead and booked another hotel same chain different location, closer one.

Initially expedia was very convincing of their refund policy because my reservation was only minutes old. I was charged a full stay plus fees.

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Cons:
  • Un accommodating

Preferred solution: Full refund

User's recommendation: Do your research and make sure expedia is going to be the right fit. For me obviously it wasn’t right, and i will never use again

Anonymous
Guest-6222233 map-marker Wichita, Kansas

Hardees - Animal cruelty

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My name is Heather McMahon and I live in Manning South Carolina there was a Hardee's located there where there's a colony of cats that have been discarded and abandoned by community members like trash I have cared for them now for almost a year I bring them food and water everyday I keep the area clean and sanitary but that's not good enough for the Despicable management Miss Linda she is instructed her staff to lift the water and food from these forecasts on more than one occasion she gives stupid excuses on why she does it the last one was that there was some inspection again I keep the area I do this to keep them out of the dumpster and not bother their staff or customers this morning I went in to see them and it was lifted again I went in the store upset I informed the customers in the store that they engage in animal cruelty I was threatened to have an order taken out against me to stay off the premises so what that means is Miss Linda is going to starve a group of cats to death and it's going to be a long painful agonizing death that's what starvation is and all I have to say to you you despicable evil person you Miss Linda is that may God save your soul because it's going to be *** what you were going to burn for eternity because God does not like ugly and it is his creatures that you are starving to death but I bet Miss Linda that you fed yourself today didn't you you are despicable and evil and may God take care of you

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1 comment
Jaselyn Cqd

Stop trying to be a saint. If you really care about the cats, take them home or to an animal shelter.

You do not really care about the cats. You only pretend to to look like a saint. She does not want cats overrunning her business and chasing away customers. She has every right to contact the authorities.

You are despicable. You only pretend to care about the cats and are making a scene.

If you really care about the cats, take them home or to an animal shelter. If not you are just as cruel as you make her out to be.

Anonymous
Guest-6222229 map-marker Wichita, Kansas

Hardees - Parties and gauges and animal cruelty

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My name is Heather McMahon and I live in Manning South Carolina there was a Hardee's there at that location there's a colony of cats that have been discarded and abandoned like trash by community members I care for them everyday I bring plenty of food and water I keep the area clean and sanitary I give them plenty of food so they stay out of the dumpster but this isn't good enough for their evil management Miss Linda she is instructed her staff to lift the water and food from these cats she's used different excuses for doing it all it really is is animal cruelty is what she's engaging in she thinks it's a nuisance they don't bother anyone I would not give this business a dollar or a dime of my money all animal love is out there use your voice and let them know in Manning to Miss Linda that we are not okay with them starving cats to death cuz that's what's going to happen now they have called the police and threatened to take an order out against me to stay off the premises so now these cats are going to die a very painful agonizing long death that's what starvation is and Miss Linda does not care at all Ms Linda may God save your soul because it's going to be *** with your burning for eternity God doesn't like ugly and you ma'am are ugly! Do not ever give them your business again

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1 comment
Jaselyn Cqd

Stop trying to be a saint. If you really care about the cats, take them home or to an animal shelter.

You do not really care about the cats. You only pretend to to look like a saint. She does not want cats overrunning her business and chasing away customers. She has every right to contact the authorities.

You are despicable. You only pretend to care about the cats and are making a scene.

If you really care about the cats, take them home or to an animal shelter. If not you are just as cruel as you make her out to be.

Santosh G Xfo
Santosh G Xfo

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Cleartrip - 25000 Refund pending for GoAir cancelled flight since >1.5 years

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Cleartrip - 25000 Refund pending for GoAir cancelled flight since >1.5 years

Hi Team,

I am writing to you with reference to Trip ID 230404****88 and 230407****18, where I have already received a cancellation confirmation stating the flight was cancelled from the airline's end and the refund will be credited soon. However, it's been almost 2 years now and I have not received my refund yet.

I have called your desk multiple times in the past 2 years but have not received any support. I am hoping to receive the support by email or I will have to take this to social media and involve the founders and lawyers of Cleartrip to get attention on my case.

Please respond at your earliest convenience.

Regards,

Santosh Gupta

814740****

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Loss:
$25000

Preferred solution: Full refund

Eyerusalem T Leb
Eyerusalem T Leb

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Telegram - Account unable to recover

Hi, I am reaching out for assistance regarding my Telegram account issues. For the past four days, my account has been requesting a two-step verification code, and I do not have a recovery email set up.

Unfortunately, I cannot remember my password, which has made it impossible for me to access my original account. Recently, I received a code via email from Telegram, but due to my inability to access the original account, I have already created another account. I am now concerned about the chances of recovering my original account, especially since it appears that my account has been changed to a different country code (+86) and phone number (167-****-****).

I would greatly appreciate any guidance you can provide on how I can resolve this issue and regain access to my original account. Thank you for your help.

View full review
Loss:
$5000
Pros:
  • No security issue
Cons:
  • Unable to recover the account

Preferred solution: Account recovery

Mozel Kac
Mozel Kac map-marker Tucker, Georgia

Royalton Resorts - Spent majority of my vacation at the front desk, guest services or with nexus transportation dealing with issues

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Pre arrival I booked my included shuttle transportation to and from hotel. Once I landed nexus couldnt find my reservation even tho I had it on my phone to show.

Then i landed at the airport and it took at least 45 mins just to verify my reservation. No actual number to call only via teams messaging. Then i arrived to hotel and the room was supposed to be ocean view partial. No partial view unless youre hanging off the balcony ready to jump.

Asked about room immediately after checking in. Was told to come back in the morning. Needless to say in returned 3 times. My concierge Chantel spoke with staff/ supervisor and she blocked off a room for me, was told to come at 5pm.

At 516 I arrived and waited for 1hr 15 min before being assisted. Then was told by front desk they didnt know this supervisor and no room was blocked for me. No one looked or checked at all. On the third day I was talking with front desk with no resolute asked for manager or supervisor, apparently they were unavailable.

I asked for corporate or customer complaint no staff knew the number and told me to look it up myself for further assistance. Spoke with Omar very rude, Theodore was helpful stated he found a room and to come back in 30 min only to return and he went home without passing on any information. Supervisor Nakeisha never seen her or recorded any validation on promises made with concierge Chantel. Demar poor service service, never mentioned he was a supervisor when logging for escalation resolve.

Never offered guest services or room upgrade. Supervisor Krysten and guest services manager Christine was helpful to their best abilities. They both assisted in transportation to airport from hotel/ resort. Rotation cancelled my reservation for transportation even though it was covered in my overall price.

The nexus employee recommended that I pay $70 for a taxi and try to get refund from company. How does that work with no customer service. When I golfed customer service the operator referred me to guest services which I wasnt informed by front desk that they would be helpful in assisting me in all my issues. Overall very very disappointed in my stay when compared to the other royaltons.

Oh for food around 3pm there was no options the cafeteria was closed and both jerk huts ran out of protein and didnt know when meat would come to stations. Ive never been to an all inclusive with no food options available. Very disappointment for my anniversary. So sad and disgruntled I didnt allow staff to decorate my room.

Most horrible out of country experience ever. I will never return to location. Was told the resort was in Montego Bay out to realize its in Falmouth. False advertising.

Then at check out I asked for receipt was told that company dont give those out then once staff did print once she gave me someone elses.

Luckily I didnt get in shuttle bus. The entire pride for the receipt was because my nexus transportation was cancelled bc royalton had it as if I never checked in. The person or department that deals with that issue only work Monday-Friday and my issue occurred on Sunday. The bus was due to pick up at 1055 and I was only approved at 1050.

Was dealing with issue from day prior and again from 9am until I left. Disappointed customer

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User's recommendation: This location absolutely not. Hideaway royalton Montego Bay