Margaret A Y

Packlink es - Lost package

Lost parcel :EVRi H0067A027419**** I sold Item number 386******** on ebay Order number 03-1112*-***531 On the 30th January 2024 To melodycrystals I printed off the Postage label from the Ebay site. I also took out insurance for the item at the same time with PACKLINK. This cost £33.84. I took this to the parcel Shop in Pickering on 31st January 2024. The buyer received a message from Evri saying the parcel had been delivered. A photo of a door was shown as proof of delivery. The door shown on the photograph was not in fact the door to her house. The parcel had been misdelivered. The Evri tracking says the item has been delivered. This is not the case my buyer has not received it. The buyer then contacted Evri who did an investigation and agreed the item had been misdelivered. I have been trying for the last two weeks to resolve this. I submitted a claim form to PACKLINK. I gave the Evri tracking number. In answer to this I got a message saying the item had been delivered I find it impossible to contact Evri as when I put the details into their website I am just told the Item wasdelivered. The buyer was given proof from Evri that the parcel had not been delivered. I now have to prove to PACKLINK that the parcel has not been delivered. I feel very badly about this as not only have I lost a valuable item and also the money I paid to insure it. Scroll to top
View full review
Loss:
$589
Pros:
  • No pros as far as i can see
Cons:
  • Non existent customer service do not reply to messages

Preferred solution: Full refund

User's recommendation: Avoid Evri And Packlink

Todd D Vtz
Todd D Vtz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, Ontario

Primus Canada - Horrific technical support and service not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Primus Canada - Horrific technical support and service not working
I have to say that this is the worst experience I have ever gone through with a service provider of any kind. I signed up for the 1GB (previously on Rogers 1GB service) and the installation went sort of smoothly. I was told that there would be a Primus tech on site and then that a Rogers tech would also be there but in the end that only person that came was Rogers and he didn't do anything other then ring out the cable. I ended up installing everything as he watched which was fine, just confusing. The speed I got was around 100Mb, not the 1Gb that I had ordered. I opened a support ticket and they insisted I hook up a laptop and run a utility and provide them with the file. I did so and they came back two days later and said that there were services running which could affect the bandwidth and they needed me to run the laptop in safe mode and disconnect everything. Note: I work in IT and there is nothing running in my house that could possibly take 900Mb/sec of bandwidth. I removed everything and did as asked and yet still 100Mb/sec. After going back and forth with them I finally kept asking for a manager. After a few days, someone reached out to me from Ottawa (everyone I had spoken with previously was based in a call centre in Egypt). It was good conversation and we agreed on steps moving forward. They were going to send me a new modem and I would run tests again for them as they have a few people that are experiencing similar issues. I told them I would be out of town and would do it when I got back in a week. On next day before I left town, the internet went down within an hour of them shipping the modem. I called them and after an hour they figured out that they had deactivated my modem as soon as the new modem shipped (which I obviously had not even received). We got it back up and running and then I said to them again I am going out of town and can't have this happen again. He said that we would need to call when we hook up the new modem and they would do nothing until they heard from me. I went out of town and within an hour of the modem being delivered to my wife at home, they again deactivated our modem. I had to talk my wife through changing it out as I knew they wouldn't talk to me unless I was at the house. The new modem immediately came on line proving they have deactivated the old one yet again. Since then I have provide information to them with no response. I think I send in at least 5-6 ticket responses over about a week and to date never received any response. My last entry said that if I didn't hear from someone in regards to a plan moving forward and/or a call from a manager I would be cancelling. I gave them 24hrs which I actually extended to 48hrs in the hope of hearing from them but yet again absolutely no response. Note: One thing that I did find was that I had to continuously explain the problems to them as not one single person that called me or answered the phone would read the ticket. They just skim the problem description and assume they are starting with someone that doesn't know how to plug in a cable. Overall I would give them a 1 out of 10 for customer service/technical knowledge. I did talk to one person in Egypt that helped me get the modem back on line and he seemed legitimately frustrated with what they had done to me. And the manager I spoke to was decent and apologetic as well. Other then that, they need to make some SERIOUS changes for this group to be viable. Again, I am sure there are people where it went fine and also probably alot of people out there that are paying for 1Gb/sec and not getting it which is sad that they are paying twice as much for 1/10 of the speed. I officially terminated my service with them via customer loyalty last night and they agreed that due to the problems there would be no charges which is good because I had no intention of paying for anything I did not get. During this entire process I kept my Roger account active and I am glad I did as I am now back on it and Rogers has agreed to give me 1.5Gb/sec for about $10.00 more a month then what I was paying for Primus. I put a lot of faith in Primus and have been thoroughly let down to the point where I will never be considering nor recommending them in the future. Based upon what one of the tech people told me they maybe bought out by Techsaavy in the near future so hopefully that will give them a chance to fix this broken mess they have.
View full review

User's recommendation: Look for other options as their support and service is terrible

Anmol A Zve
Anmol A Zve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Borzo - Misbehaviour by the delivery person

The delivery person- +91 9766* ***47, is not only dishonest but also loots the customers and tells lies. He called me at7:15 as he had reached the delivery address. I could not pick up his call as I was busy doing a procedure on my patient. I reverted back at 7:30 to his he was extremely rude and told me lies that he was waiting since 1 hour. He spoke extremely rudely, told lies and charged an extravagant amount for the parcel. I am going to take this up with the consumer court for the mental harassment that I had to suffer because of this delivery agent, I am going to attach all the screen shots of chats, and the payment slip along with it. The customer care number cant be dialled on top of all this. Is this the kind of service which you people provide ? Lets take this up at the consumer court and let the court decide on what kind of compensation for this mishap should I get
View full review
Loss:
$350

Preferred solution: Full refund

User's recommendation: Don’t book your services through them

Anonymous
Guest-5647006 map-marker Atlanta, Georgia

Tires Plus - Complaint about appointment and service

I was called by manager I believe from TirePlus whom asked me about the service and situation at hand. After finding out I had to go to Firestone to get resolved they called there to see about a discount on the tires I had to purchase there. I recieved a discount, but I was expecting to hear back from TirePlus headquarters after making complaint about time I missed from wirk two days that I might get compensation for inconvenience but I didn't. One day was bad enough but two days wasn't unacceptable. So I guess my complaint didn't get fully addressed as the discount didn't really help make the difference in what time I lost and wages being inconvenient. Never going back to that location again especially after this whole scenario and end results of 10% discount. Sorry but no thanks.
View full review

User's recommendation: Not really

1 comment
Bridgestone

Hello there, thank you for reaching out to us regarding this concern. We are sorry to hear of any issues with your service at our store, and truly apologize for any inconvenience.

We understand your frustration, and would like to have our management team look into this. For continued support, please feel welcome to email us at SocialCare@***.com with your contact information, the store location, the details of this experience, and your invoice number. We value your business, and want to ensure your satisfaction.

Thank you for choosing Tires Plus for your auto care needs. ^Sarah

Jlyn C

Jersey Mikes Subs - Hostile work environment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went to work on feb 20th and cedar park e whitestone location. and I was told by the gm be on wrapping station. The dm manager comes out of nowhere and moves me out of my Designated area for correction Which I understand. I went to go get a fresh first pair of gloves. She grabs me by my arm and I respectfully told her not to touch me. Following that she called the cops for me and fired them. I would like to talk to HR and figure out a possible lawsuit. Because this is discrimination , Hostile environment related not professional and I was assaulted There is camera footage February 20th 12:00-2:00pm thank you
View full review

Preferred solution: Lawsuit

3 comments
Guest

So go handle things. Why did you wait three days and why are you posting here?

Marcelline Syr

Discrimination. Yeah right liar.

Guest

HR is there to protect the company, not the current or former employees. Speak to an employment law attorney.

View more comments (2)
Melissa C Uzp
Melissa C Uzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chattanooga, Tennessee

Pizza Plus Inc - Over how I was treated

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The food is always great I have been coming to eat there for over 2 years now and I have never been treated like I was yesterday over some left over ranch and some crackers, I have worked in fast food places and I don't believe in putting items back if I have already opened them or if I didn't. And for the women to act all rude and start taking stuff off the table w/o asking if I was done and then goes to another table and tries to do the same thing and says that if we were taking the left over ranch and crackers that she would have to charge me for them even after they had already been used and was trying to put them back for someone else to use after i had already used it. That is just sanitary.
View full review
2 comments
Guest

Your post yesterday about the same thing starts off how you always take the extra crackers and ranch dressing home. Those ceramic bowls they use for individual creamers, individual wrapped crackers, condiments or dressings are brought to the table to use during your meal.

Not to take home. Why did you edit your post from yesterday and leave out that you always take extra home?

Guest

Sounds like she's a penny-pincher.

View more comments (1)
Tyquez Tiq
Tyquez Tiq map-marker East Falmouth, Massachusetts

Xfinity - Complaint was concerning my cable picture. There was a problem with initially getting a technician to service my cable. I was frustrated with the Communication process. I found it unacceptable.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I. for two weeks had a problem with my cable picture. After going through the process online with an agent after 3 resets were performed the problem still existed. A technician was scheduled to come out online but never showed up. Finally after much frustration I got to speak to a representative. She was great. She scheduled me for a service call the next day. Someone came out and he was great. There was a problem with the outside connection. I asked for a credit for those 2 weeks of anxiety and she said she would put me in for one. I'm not sure if I will receive one for the frustration. I feel the online communication needs to be improved. I have been a loyal customer for decades but I almost dropped the cable through frustration. I have 2 accounts with xfinity.
View full review

User's recommendation: Speak to a representative. Online isn't reliable.

Anonymous
Guest-5646960 map-marker Blue Ridge, Georgia

Morgan And Morgan - No help for the needy ad say for the people not so true

Been disabled for ten long years and could not work a friend had emailed them for me for a consultation so I got a call seemed like they cared at first gave them my information and my health issues said they wood review my case and see if they could help me file a new case for disability took a very few sec and turned me down like I was nothing cant move most days and cant take care of my self seems for the people went down the toilet with a quickness thanks for nothing folks note the friend that helped me get in touch with the law office for my review was approved over the phone without going to a court room pretty fair I guess
View full review

User's recommendation: Waste of time

2 comments
Guest

They are personal injury lawyers primarily. They do also handle certain employment cases and consumer protection cases.

The reason they require a review is to offer no fee unless money is recovered. They have to determine if there is negligence to fight for punitive damages in addition to actual losses.

The punitive damages is where they take their fee. They obviously determined your situation did not warrant any.

Guest

Meeru maa time eandhu best chestannaru

View more comments (1)
Megan L Pkk
Megan L Pkk map-marker Colorado Springs, Colorado

Merry Maids - Absolute horrible management

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
COLORADO SPRINGS MERRY MAIDS I highly recommend any other employment. My second day of work there was a shooting outside the building and the man lost his life. When I asked my manager what happened she said "oh it was just the last girl that tried to quit me". Penny Boyd has also followed employees home, shown up at employees homes if they were late to work, and threatens to sue employees any chance she gets. Penny has refused to give me the copies of the contracts she whips out when it is convenient for herself. I've gone to the police, labor board, and now corporate. I doubt anything will be done about it, but people really need to know how horrible of a company this is.
View full review

Preferred solution: The copies of my contracts

User's recommendation: Stop giving them your money

Christy E Isy
Christy E Isy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Hill, Florida

Smartstyle - Complaint of service received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Smartstyle - Complaint of service received
Smartstyle - Complaint of service received - Image 2
The manager at the Brooksville store. What's the worry about her? Watch that she forgot to neutralize the her period and she did a second perm. Which frized out my hair period I have given an ample number of time with top of the line products to see if this would fix out. And after calling her, she got really nasty and refused a refund. She also did not do what I wanted. I stated I wanted a tight curl on top and a medium curl on bottom and she decided to do what she wanted to do. Come to find out your manager has only had experience with doing one perm. My hair is now instead of going to be a low maintenance. You're going to be a high maintenance problem including with cost of hair products, which I do not want from your store as she offered , And time consuming. I asked her to trim and cut the hair prior to the perm. And she did not do so my bangs are hanging past my nose. And the ends are still looking frizzy. The top portion of the hair did not curl. It actually just frizzed from having a double perm she was so concerned about her timer watch not working for the time accountability , she wasn't paying attention to what she was doing. She forgot to neutralize it when she pulled the rods out and then reperm the hair instead of rolling them back and putting on the neutralizer. I have had perms before. So I have given this more than ample amount of time with hair care products of argon oil and leaving conditioners and it is not fixing the problem. She did not tell me that it was a seven day policy. And she knew she messed up. I never should have been charged.
View full review
Loss:
$65
Pros:
  • Convient
Cons:
  • Lack experience and integrity

Preferred solution: Full refund

User's recommendation: Hire more experience people

Lucylle C
Lucylle C

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

KFC - Mistreatment

KFC - Mistreatment
Good Morning, On 2/18, I ordered my food a family meal from my phone because that was the first option that the app offered me. I spent few minutes on the parking at KFC waiting for the app to let me know when the time arrives to pick up my order. Because that was my first time at that restaurant picking up something I didnt understood the message. So, I went to the drivethru, because I didnt saw anyone there I called, the lady told me that I wasnt supposed to order from KFC website I explained to her that the option was on the KFC app. And she hanged the phone on my face. I called again and told her that I paid for the order. And she gave me the food but I dont know she was defensive instead of explained me everything like a human that makes mistakes.
View full review
Pauline L Jlp
Pauline L Jlp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

eDreams - Liar! Liar! Lost money, wast time,

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 23, 2024

After I wrote review on Trusttpilot last week, they asked me for receipts from the airline. They now, ignore all the promises and evidence I sent before,I have always being patient and polite with them.

Enough is enough. If they keep liar and don’t care their business...

Updated by user Feb 23, 2024

I have more records about this case.

Original review Feb 23, 2024
I had very bad and fun experience with eDream. I booked 4 tickets from Jokarta to Yogyakarta for 25/04/23, but the tickets came out for 08/04/23. We wont even arrive Indonesia until 23/04/23. The app says free reschedule, I tried a few times, it didnt work, so I contacted them by chat and phone call. I have been told that I have to deal withTHIS airline myself, they will REFUND me the money within 10 days, say in the end of April 2023. However, when I came back from the trip, I haven't received the refund I have been promised. I contacted them again, the reply was THIS airline will take 30 days to get back to them, After couple months I contacted them, by chat on the app, phone calls, emails, sent the documents, bank statement as requested again. This exercise had repeated a few more times. Every time I spent more than an hour, talked to different people about my case, waited for him to read the record, check the emails, or talked to the supervisor/authorize, then promised me will refund later or within 10 days.On 03/11/23, I have been promised again that will refund me within 10 days. Guess what, up to 22/04/23, I haven't received. After I leave review in public this week, they asked me to provide receipts from Lion Airlines. Either they told liars before, or another excuse. To whom wants to use eDream, better read reviews about them before action.
View full review
Loss:
$115
Pros:
  • Easy to access and use website
Cons:
  • Liars - they said they would refund me but never have done so
  • Can not reschedule online as they said

Preferred solution: Full refund

User's recommendation: Not recommend it at all !

Vanessa R Lob
Vanessa R Lob

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Instacart - Wrong item picked but charged too much refuse to refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
In my order I ordered (2) reese bars @ $2.49/each and as the replacement if those were unavailable where (2)4 pack of Reese peanutbutter cups @ $4.49/each which is what I was charged for but I received was (2) individual packs worth about $1-$1.25 each and then my order was an hour late sbf she left my groceries outside And didn't wait at all, which states in their policies. That the shopper is to wait 3 minutes before leaving the groceries outside. She walked up dropped them and walked away. I contacted customer service. Told temm about the issue I was told I was gonna get a credit of $10.15 the amount for the items that were incorrect as well as a $5 promotional balance for my order being an hour late But they keep coming back and saying that they're not doing anything. They're not refunding anything they're not giving me any promotion balance. No credits, no redelivery, no nothing.
View full review
Loss:
$15
Pros:
  • Easier to shop with disabilities
Cons:
  • Get ripped off
  • Get penalized for things outside your control
  • Charged for delivery of groceries i did not get

Preferred solution: Full refund

User's recommendation: Either don't even bother using this company or be very careful with what you order. And don't let them get away with this stuff with anybody with you. Pay very close attention to your items

Anonymous
Guest-5646859

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Minneapolis, Minnesota

Laura Geller - NON EXISTENT CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Laura Geller - NON EXISTENT CUSTOMER SERVICE
As a longtime LG customer Ive always had great customer service until now. I received my order and one of the items needed exchanged for a different shade. I tried calling the number provided in my confirmation email and got a recording saying its not a working number. I then tried emailing them, which prompted an email back to me providing a link to fill out. One of the 1st things the link asks for is your order number. I have copied and pasted the number from my order 4 times and it says it cannot find my order! Im totally disgusted and will not purchase again. I have also discovered that LG sold the company in 2018, which must be the reason for the lack of customer service!
View full review

User's recommendation: DO NOT BUY FROM THIS COMPANY

Robert G Hmd
Robert G Hmd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chapel Hill, North Carolina

Public Storage - Dogcatmouse@***.com

I am a decades-long customer writing to request a refund. Over three days, in addition to my own storage space, I mistakenly reserved and was charged for three new units. Due to the confusing nature of the website, I mistakenly believed I was only opting to hold these units (the link clearly said "hold") until I could physically inspect the site to see if the size was adequate. Our storage site has removed its on-site manager and was replaced with a machine. I was unaware of this and have spent the past week trying to see if the reserved spaces were the right size. I still have not been able to visit my last reserved space as it is unmarked! Long story short, I have been charged for all three units. After calling dozens of times, I spoke with a manager who told me she was going to process a refund, but all I am seeing on my card are two refunds for "$21.49" for the locks. Meanwhile my credit card was charged $118 and $128 respectively. These is no way I could adequately judge the correct size of the new units without a property manager or some sort of orientation call. I feel it is highly unethical to be so quick to charge people with an online system that is confusing and uses the word "hold" as part of the process. [ACCOUNT DETAILS REDACTED FOR PRIVACY] Do otDod o Please refund these charges. Thank you for your time and consideration.
View full review
Robert S Yak
Robert S Yak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Back Market - CANCELED ITEM RECEIVED,

Immediate Help needed! 2/22/23 UPS DELIVERY showed up with CANCELED ORDER Order # 665**** iPhone 14 Plus 128GB - Red - Unlocked - Dual eSIM UPS shows I will have another order to be received today! Which is probably iPhone 14 Plus 128GB - Yellow - Unlocked - Dual eSIM Order # 665****. After seeing Order # 665**** I would rather keep it, (iPhone 14 Plus 128GB - Red - Unlocked - Dual eSIM). Shall I refuse delivery or just arrange to return the item to seller Mannapov LLC(iPhone 14 Plus 128GB - Yellow - Unlocked - Dual eSIM Order # 665****)? I would rather keep Order # 665**** (iPhone 14 Plus 128GB - Red - Unlocked - Dual eSIM.
View full review
Loss:
$13
Pros:
  • Got a great phone but canceled the order
Cons:
  • Customer service not contactable

Preferred solution: Can't email or phone (number on PISSED CONSUMER no linger works)

jaell d
jaell d

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Ray Ban - Never received product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ray Ban - Never received product
Ray Ban - Never received product - Image 2
Ray Ban - Never received product - Image 3
Ray Ban - Never received product - Image 4
Ray Ban - Never received product - Image 5
Ray Ban - Never received product - Image 6
I ordered the Ray Ban Metas back on Dec 14th 2023. I never received my order ups did not put my correct Apt number. I informed Ray Ban that order was never received on Dec 20th 2023. They do an investigation and tell me they can not issue a refund because on ups tracking it states delivered and to open a claim with UPS. So I open a claim with UPS they take full responsibility for loosing the package. I send those documents to Ray Ban customer Service team I call them to make sure documents were received. Ray Ban still states theres nothing they can do since the investigation on their end is final I ask them if they contacted UPS to see if the package was actually delivered to to me they state they cant disclose that information. I call Ups again they inform me they are issuing a refund I paid 316$ for these glasses and Ups is only issued a refund for 108$ to stay Ban on Feb 5th 2024 for them to refund me that money. I call them today Feb 23, 2024 and they tell me they have no information on that when I tell them I have the documents and I can send it to them they tell me that there investigation is final and they can not issue me a refund. I have called multiple times I have informed UPS that Ray Ban is refusing to give me a refund and its not even the full amount of what I paid I do not know where to go from here
View full review
Loss:
$316
Cons:
  • There customer service team is so rude and disrespectful
  • Are scammers

Preferred solution: Full refund

1 comment
Guest

You should also have filed a police report.

Joe D Muc
Joe D Muc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Humana - Worst service reps ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Decided to change from our current health provider, which we have had for a decade. I called Humana and got Queen Davis as my rep. While on speakerphone, my wife and I asked specifically about her 2 Doctors. Queen sounded like she was looking them up and told us both were in their network. The whole time, after many calls that Queen answered and was very friendly and helpful, we decided to switch. Shortly afterward, my wife went to her regular doctor. She was told that they were not in Humanas network. Then I called Queen and that's when the trouble began. She said that she did not say that her doctor was in their network. I reminded her that she supposedly looked them up, while on speaker, and told both of us that that doctor was in the network. I told her that was the reason we switched. Since that time, after numerous calls and voicemails as well as numerous emails, and a request to speak to her supervisor, I have received zero response from Humana. I should have done research prior to switching. Humana has one and a half stars from their customers. Avoid Humana. They not only have bad customer service, they have NO customer service. I will be switching back next year.
View full review
Cons:
  • Non existent customer service

Preferred solution: Acall from a supervisor and a rep that actually cares about their customer and communicates with them

User's recommendation: Run far away from Humana

4 comments
Guest

Unfortunately they don’t know, don’t know how to find out or lie. It’s always best to print a generic image of the ID card off the internet and take half a day and physically visit your doctor, pharmacy and blood work place and ask if they take the insurance.

It’s even a good idea to stop in local urgent care and hospital ER dept. to ask too.

Joe D Muc
reply icon Replying to comment of Guest-2489020

Who doesn't know what? Who doesn't know how to find out or lie?

And what are you talking about a generic I.D. card.

I have a Humana card. Your comment makes no sense.

Guest
reply icon Replying to comment of Joe D Muc

The Humana rep obviously did not know how to find out, was too lazy or lied just so you would enroll. My point was not to trust them.

Generic card is online as you read the info as you decide.

There is always something that says something like “below is an image of the card you will receive for all your medical and pharmacy needs.” I was saying show all your providers the image before you decide. They will instantly recognize if they accept it or not.

Joe D Muc
reply icon Replying to comment of Guest-2489180

Yeah, too late. Now I will wait until next year and change back.

View more comments (3)
Sophie E Rap
Sophie E Rap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Remarkable has just cost me a client.

I use my remarkable for my business. Over a month ago 2 important files have disappeared. I contacted and asked to have it restored to the exact time before the files disappeared. After a ton of back and forth, they agreed to do it. I emailed to ask when, and got no response. I sent a follow up email and no response. An entire month later, I get a response saying they have restored it to the time I requested. Deleting an ENTIRE month's worth of work from me device. This is unacceptable and has resulted in me losing a client, costing me 1600 euros. I have tried the support who only refers me to the people who ignored my email for a month. I want to speak to someone immediately.
View full review
Loss:
$1733
Cons:
  • Terrible customer support

Preferred solution: I want my files back and someone to answer me!

User's recommendation: Dont use this for your business.

Donna M Uhz
Donna M Uhz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Attleborough Town, Massachusetts

JCPenney - Return policy

JCPenney - Return policy
JCPenney - Return policy - Image 2
I purchased a hand mixer to give someone at Christmas. She already had one so intended to return it, put it in a safe place and forgot about it . Yesterday I came across it and went to the Penney s I had bought it at with the receipt. The clerk there did not even check my account, which showed I had purchased it on Nov 30, thought the receipt said Nov 1 and said I could only get store credit and that at a loss of about $10. I read online that you could even return after 90 days, but if you didn't have a receipt you'd have to take store credit. I had my receipt. I would have rather had the credit go back on my account for future use. The article said after 90 days you wouldn't get the sales tax back. I don't care about the sales tax. I just want the amount I paid back without the $10 loss. It is not like I am trying to return something that is seasonal, it's a hand mixer ! It didn't seem to matter that I had the receipt, have an account in good standing, and have been with Penneys since I can remember. There seems to be no complaint department to talk to unless the purchase was made online. This was not.
View full review
Loss:
$9
Pros:
  • I like to shop here
Cons:
  • Rude clerks in store
  • No complaints department for store purchases
  • Getting store credit not credit on credit card

Preferred solution: Full refund

8 comments
Guest

Go to the JCPENNEY website and scroll down and click on return policy. It is 60 days.

Guest
reply icon Replying to comment of Guest-2489174

Go on your computer and click on Penneys return policy. Furthermore I have two coupons I would like to use.

One is for $10 off another for 30 percent off. Both require you use your Penneys credit card !

That means those coupons can't be used if you're paying with store credit ! There's a reason the stores are empty and many are closing.

Guest

The website says 60 days, not 90. Christmas season purchases were extended through 1/31/24.

They were giving you store credit as a courtesy vs an all out refusal. If you had the original receipt from the register with the mixer and there were no discounts or coupons that could lower the price (or a future price adjustment) there should not be a $10 deduction.

Guest
reply icon Replying to comment of Guest-2489032

Only thing that’s 90 days is prescription glasses if there is a change in prescription, one allowance per person per lifetime. I did not see anything else 90 days.

Guest
reply icon Replying to comment of Guest-2489032

What.i saw for return policy on my computer says things can be returned after 90 days but no state tax would be returned. I took a picture of that. I agree there should not be a difference of $10.

Guest
reply icon Replying to comment of Guest-2489094

Nope. If using google as search engine, search “jcp return policy”.

The first entry is for their official site. The two sentences in the description even state 60 days.

Guest
reply icon Replying to comment of Guest-2489094

There is a misleading site, returns policy (dot) info that is not affiliated with jcp. It is three or four entries down.

Click on link their opening summary says 90 days but all the tables and charts lifted from JCP site say 60. This site is similar to the sites that print fake coupons and discount codes.

Guest
reply icon Replying to comment of Guest-2489094

If the mixer price went towards the 200 points to earn a $10 certificate they will deduct the $10.

View more comments (7)