Browse Reviews and Complaints

At some point over the summer the web system to purchase tickets was updated. The only way to currently buy tickets is to use the web.cinemawest.com site (vs the old one which was just "cinema west.com).

However something on the backend deleted records of my (and I presume others') rewards membership and downgraded them. There's currently no way to redeem movie tickets that are included in the platinum plan and on way to contact customer support about this.

Whoever is managing Cinemawest now has destroyed the rewards program so if you're considering signing up, don't bother. It just takes your money and then you can't use any of the benefits.

The website sucks and is a mess.

Six items were missing when I received my order. The items were listed on the notice of shipment Whiz Kids sent me but were not on the packing sheet in the package.

The website has no way to contact customer service (assuming customer service actually exists). When I tried contacting their 'replacements' email address, I just got a canned response telling me to use their replacement app. That proved to be impossible because the items were clearance items not eligible for refund or replacement and thus not listed on the app. There seems to be no way to contact Whiz Kids to report the missing items to ask for a refund or replacements.

It is looking like I am out over $50 for items I paid for but never received. I also note the website says it can take 6-8 weeks to replace an item even when the replacement app can be used.

I opened Instagram yesterday. It said my account would be suspended for 180 days because it's associated with another account that is banned.

That's strange because I only have 2 other accounts on Instagram besides this one, and neither of them is banned. So I went on to appeal this ban, and now I'm stuck on this page asking for a picture of my ID. I'm a high school Freshman, so I don't have a state ID to my name. The high school I attend has an EXTREMELY strict policy about School ID cards.

One of those policies is that you cannot, under any circumstances, post a picture of your Student ID or send it to anyone, even if the receiver deletes the picture. I know students at my school who have gotten expelled for this. The ID card is set up so that when you point your phone camera at it, it automatically scans the QR code on the ID and sends a notification to the Principal. I can and will get expelled if I post that picture.

You can look through my other 2 accounts and you'll see neither of them are banned. I believe you have me mistaken for someone else you banned.

I'm writing to report a problem with my account I've been temporarily blocked from sending friend request for extended amount of time and I had reported it to Facebook and to FCC and to Pissed Consumer and Complaint Board and to other companies about the issue and I was told that it couldn't be resolved through their support channels but I think it can if they would try to get it resolved I reported it to the Notifications Team about it I am having to send messages to people asking them if they wanted to be my Facebook friend and that shouldn't be necessary please fix this problem and get it back up for me thank you

Terrible. The business cards were advertised as 2 x 3½ inches in size, but the cards delivered measured 2-1/8 x 3-3/8 inches.

This width discrepancy caused the uploaded design to print incorrectly, with text running along the left and right edges.

In addition, each card contained a thin white line along the top edge above the photographic background, indicating a print alignment due to the height discrepancy or a production error.The invoice also included a fee described as a Design Revision Design Analysis, which was intended to ensure proper formatting and print quality. However, the errors described above were not identified or corrected, meaning the service was not properly performed.

I am a regular buyer from SHEIN online company. During one of my orders, it claims I was eligible for 200 credit if I made another order.

I made another order and was not able to receive the 200 credit. Then SHEIN claims I was eligible for 10 free gifts depending on my price orders. For 2 weeks, I've tried getting my free gifts. If I invite a friend, I can receive my free gifts.

I must have invited 50 friends and still received nothing. I called SHEIN customer service, and the four different agents I talked to gave me 4 different ways or excuses about my credit and my 10 free gifts. Now customer service from SHEIN blocked my number, so I'm unable to solve the issue. This company is a huge online shopping dollar scam and liars and doesn't care about their promises to customers.

They only care about one thing: money and how to squeeze another dollar from buyers.

They are a fraudulent and scheming company. I bet one day a lawsuit will be brought against them.

I did not get all of the animals that I ordered. My order was delayed, so they emailed me and gave me Alice the seal for free because of the delay.

However, when my order arrived, one of the PAID animals was the SAME "FREE" Alice.

I didn't get the animals that I ordered. Im missing the sea turtle, manatee, and koala. I ordered a dolphin and received 2 sharks. I received 2 of the exact same sloth even though I only ordered one.

Why would I want to track the same sloth twice!!!

If you have people pick which animal they would like to follow. They are expecting those animals.

These are Christmas gifts, what am I supposed to do now ??? They sent the wrong animals. They dont even match the bracelets .

So they will have a sea turtle bracelet but track a shark.

And why do they make it to where I have to open the card packet to find out the animal inside? That takes away all the fun for the gift recipient.

Where are the big cards with all of the animals' information that they advertise?

This is sooo disappointing.

I have 3 orders. I have received 2, and the other is mia

I have reached out to support multiple times with NO response.

I went with Temu to a friend now theyre sending me I owe $1000. I didnt even get canceled some orders until before they sent the orders out of what I wanted and they charge me for all the items that I put down but they never sent them.

I decided not to get them and the ones that I get I marked the ones I wanted and I didnt get any of that.

Its no way I owe you 1000 if any 450 was the most that I spent on your store and Im fake wheel spins and fake credits. I was never given them and if you have to get the credits from them, they want you to buy something else and it wont let you go through if you get credit of $100 $200 which I had And they still wanted me to buy $147 worth of stuff so your credits dont mean anything if I have to buy from you another product I think thats ripping people off

After being screwed over and over, I can't even get the corporate phone number anymore. There's no listing for it anywhere.

I was able to get it before, but not now. They want to screw their customers because they can, and when you want to talk to someone that can do something, they post their number nowhere and give you a number to people that can't do *** but tell you sorry, but we don't give a *** about any of you. I can't even talk to someone about the refund Arkansas was supposed to get because I didn't get one after being overcharged $7,000, and now they're going to shut my power off tomorrow in the middle of winter so my pipes can bust and have another $7,000 or more expense. I'm so sick of these greedy *** in this country.

I could lose it, but hey, who cares about the working people anymore since we're the ones paying all these overpriced *** you know, the CEO suites? I wish everyone in the country would turn their power off for a month and tell Entergy to stick it up their thieving ***

Called first person because I didnt receive an item that was said delivered. She sent a replacement and was to send me an email about how to return the first one if I received it.

SHE NEVER SENT THE EMAIL! I did end of receiving the missing one and also the replacement. So I called to find out how to return one of them and got Person #2. She was totally clueless as to how to help me.

She kept putting me on hold for 15 minutes and finally disconnected me. Finally got to talk with person #3 and she was kind and patient and knew exactly how to help me. Because of the incompetence of the first two people I ended up wasting hours of my day at a time of the year when no one has time to waste. In addition it is very difficult to find a number to call you on and because of that I wasted more of my time.

Your company needs to provide a number to call so people who do not fit into the generic options can call without wasting time trying to find out how to call you. Honestly I am wondering how many people would have gone through what I went through today just to return an item that I didnt pay for for Amazons benefit. I am an honest person and didnt want to keep an item I didnt pay for, but honestly with what I went through to find out how to return it, most people would have said to themselves, if Amazon cant tell me how to return it, I am not wasting anymore of my time with them and will just forget it. I am very annoyed with Amazon today and angry that I had to waste so much of my time today trying to do the right thing.

Now I will go and work on sending my Christmas cards. Sincerely.

Margaret A. Kloet, (561)762-****, Kloemar1@***.com

Freda Philips took all the time needed with me to help me with issues on my policy and listened intently to all of my concerns for payment issues and discovered that I had been paying on 2 different policies for the same vehicle which she took a gentle caring attitude to resolve and assured me that she can change it so that I would have only be paying on 1 vehicle and refunded me back the funds from the other vehicle I was paying on I was so relived by here kindness, that gave me hope that there are still people like here on this earth that are beautiful, kind and honest I hope Endurance will realize how grateful they are to have a person like Freda employed I will recommend Endurance to all of my friends needing warranty on there vehicles thank You Very Kindly!! and Have a great Day and Merry Christmas to all.

We were charged for two houses the one we lived in 26 years ago it was a a rent house before we bought our house we were getting charged for that house and the moment we lived in a lady energy figured it out. She asked me what if I had 2 m and I told her no I didnt if you got to look on there and one was Billy Joe Road and the other one was for the house we lived on in Roland Hills so that we were paying for 2 m so that when they went to investigate supposedly they told me not to make any payments because theyre probably gonna owe me money so I didnt make any payments but I did call him a month after month asking him what whats going on because I never got a return phone call until I had to call the corporate office and then they put somebody some lady on it to come back about three months later after I kept calling and call him and she finally said she figured out what was going on.

The bill was $14,000 and she had figured out that we owed 7000 the other place owed 7000 and I told her that no, he didnt figure it out. You divided it by two. OK Im not stupid. I can see exactly whats going on.

You couldnt figure it out so you just divided by two and stick to a seven grand electric bill that you put on deferred payments on top of my monthly bill that you knew I couldnt afford and now that Ive dont have the money to pay the bill because I just got back to work you cant help me out on that youre gonna shut my power off because I owe you 16 $1600 that Im supposed to come up with by today and not one of yall will give me any help at all. Ask me if I talked to FEMA, how long do they think thats gonna take is it? Is it a long shark no its not its gonna take months theyre stupid and theyre ripping people off and Im sick of it. I guess now my power is gonna get shut off in the middle of winter my pipes will bust.

I got animals there. Theyre probably freeze to death and yeah, yeah energy really cares about their customers dont they and I noticed on the Internet that they were supposed to refund some money that was Arkansas homeowners because they were overcharging as well. I never got a refund and now they wont even help me out on the stuff that was their fault in the first place. It wont help me out any I mean, they could take part of the refund that I never got and put on there, but I guess you know screw you we dont care and they in our house pipes are gonna bust and animals are gonna die while we care.

Were going home in a nice warm cozy house with a nice dinner because were making so much money a few people and we dont give two *** about you. Im sick of it so thats the gist of it. so I guess Ill call her home office in corporate office and I guess the reason they dont have a list anymore. I guess they didnt have enough phone line to cover all the pissed off customers that are calling up there all the time Ive worked for several people and my construction jobs that if theyve done the same thing to them and overcharged him and screwed them around and and threatened to turn their stuff off when they theyre, theyre a real great corporation that they its a joke its just its a damn dumpster fires what it is its unbelievable.

They overcharge your customers and theyre gonna come back and stick me with $7000. If they told me that I probably wouldnt owe them anything and probably get some future payments made no no I got stuck with $7000 on top of my monthly bill is *** and theres Arkansas residence. Were supposed to get our refund which I never got so they couldnt even take that refund that I never got applied to my bill that I owe right now to keep them shutting my power off, but they dont wanna do that. I guess that like I said Id rather screw me out of that money too and watch my pipes freeze and bust in my house so I can have that extra expense.

Yeah theyre a great corporation. Let me tell you a bunch of freaking *** as what they are. Well its time to call the corporate office. I sure like to use his consumer again to have them record the phone call and yeah, Ill be trying to get back on here somehow and Im not sure how in the first place but Id like to use this.

Use your services to call the corporate office so they can be recorded. Thanks pissed consumer

If you need Xmas gifts by a certain date, dont trust Macys. I needed a major $600+ gift by Dec.

15. Website promised 3-6 day shipping so this fit the time frame easily. Now I find it hasnt even reached the shipper, 3 business days into order, and the earliest it will be delivered is Dec. 18-20.

The warehouse is busy was service rep Natalies snotty comment. Its Christmas and we cant promise anything said equally rude supervisor Sebastian. He chuckled when I said, but your website DOES PROMISE 3-6 days, like I was a fool. On hold for 23 minutes, on the call for 38 mins altogether when it mysteriously was dropped.

No satisfaction.

No gift. No more Macys purchases for this Platinum customer.

You could have actual customer services to talk to. I have contacted on email with no response.

I bought my earbuds in February and now the batteries are failing and only lasting a couple hours. They are still under warranty. I would like to know what the warranty is on this matter and why the batteries are not working and lasting as they should, and as they were initially mentioned in the ad. If you could please contact me at 918-351-****.

My name is Eric Moore not having a customer service to talk to is not very good on a business where only they can be contacted by email. A business should always have customer service and someone that they can talk to one on one to solve an issue with a product that was sold by a company.

Dear Slaheddine,

I purchased a coat for my son and paid £325 for it knowing that the coat will last him for years. When my son came back from school on his bike during a rainy day, which was 2 days after the jacket's delivery, I put the coat in the washing for a 14-minute cycle to remove the mud, following your instructions of 30°C and no dry cleaning. When the jacket came out of the washing machine, all the inside form/puffiness had disappeared. It is clear that you are selling expensive products to customers that are fake.

I took the jacket to the Watford store where they had originally ordered online for us using their store's iPads, and they agreed that the jacket was defective. The manager had a look at it and agreed that the jacket was defective and that there should not be any issues with getting a full refund.

I am going to take legal action against you for daytime robbery from a 12-year-old child who only wanted a decent jacket as a Christmas present.

I am a qualified fashion designer, and I spent 4 years studying fashion. I have never come across a puffy jacket that is purchased and washed and within 2 days the jacket has lost its puffiness. I have designed such jackets in the past.

At this point, I'm going to warn others through every channel of reviews to deter purchasing any products from you that are not only expensive but fake.

You sold my 12-year-old son a fake jacket, and I can assure you that you will refund every single penny of that money, including the delivery charge totaling £325. The tone of your email was threatening and disgusting. I will post this online too for the world to see.

You will hear from me in due course.

Chantell Waite

On February 11, 2025, I purchased two pairs of sunglasses for $633.44, thinking I was getting a good deal on Versace and Jimmy Choo.

Fast forward eight months to October, and the Versace pair completely collapsed. I returned to the store seeking a replacement, but of course, the warranty had expired.

They offered to order screws to repair the sunglasses.

After waiting about a week, I received a call from the store saying I would have to repair the sunglasses myself. I refused, as I had been explicitly told that the store would handle the repair.

The right thing to do here would have been to exchange the sunglasses! I guess you really do get what you pay for.

I was under the impression I would get 200 credit since it said guaranteed, but once again you failed to follow through. I got 15 freaking bucks for supposedly guaranteed to get 200.

I am a very loyal, long-standing customer and love shopping with you, but now you have left a really bad taste in my mouth, and I don't know if I'll ever order from you again (not that you really care). Quit with the false advertising, cause what I spent on your site for the 200 credit leaves my daughter with a barely there Christmas... thanks a lot!!

Hope breaking my kid's heart helps you sleep better at night! I won't be recommending you ever again!

I was a longtime customer and had bought several sets of tires over the years. Twice since the last purchase, I have had a nail in a tire that needed fixing.

Both times I was told that they were booked for days and couldn't help me. I could drop off the tire, and they would try to get to it when they could and said it might be a couple of days. Both times I had to hunt around to find someone who could take care of it, but it wasn't Sullivan Tire. To add more insult, I was dumb enough to purchase their 'no worry warranty' for an additional amount of money.

Their warranty is useless, as is their customer service. I will never use Sullivan Tire again!

It's no wonder their review rating is about 1.5 out of 5 and they don't seem to care at all. Whomever took over Sullivan when they expanded is a fool and does not give a damn about serving the customers that keep their doors open.

Just recently placed an order for a second set of front seat covers for our 1993 Volvo 940. Our first order was from a few years ago to replace the factory upholstery that was showing its 25 year age.

That first set did not exactly match the pattern of the original seats, but the color and grain were close so we installed and massaged them as best we could. They lasted 6 or 7 years and close to 100k miles. When it came time to replace them we looked for alternate suppliers because we really wanted to try to match the factory pattern, but no luck. Finally ended up back at the Lseat.com website and saw that they now offer two different patterns for the 940: the one we'd received years ago, and now the pattern that would have been correct in 1993!

It took several emails and some pictures to clarify which set we wanted, but got it done in the end and this time we opted for the upgraded leather. Haven't installed them yet as they just came yesterday but we're optimistic.

What you have to understand as a consumer in a niche market is that you have to have more patience than you wish you needed. There's probably far fewer people working at this company than you think. They can either answer your email or make a cover or work on the website or whatever.

Yours is not the only order they have! They may be waiting for leather, or have messed it up the first time, or any number of reasons. My experience was that they were good for not more than one email a day. It took a few weeks to clarify what I was looking for and then a few weeks to get it, probably 6 or 7 weeks total.

Remember back in the day when you had to "Allow 6-8 weeks for delivery" and there was no one to call or write to? You just had to wait?

I'm sure that a few people have had legitimately bad experiences. If you're in doubt, use a credit card. You can always contest the charge.

Personally, I'd recommend them and would use them again. No, I don't work there.

I'm just so tired of people expecting Amazon-type service from cottage industries it's ridiculous. If that's what you want, maybe you shouldn't have interests in niche market pursuits.