4.9
Details
Their cost was about 60% of our old lawn care service, so we switched to save money. In the years since, we have not only saved a bunch, but we have had far superior care of our yard. Organic Dutchman' staff are knowledgeable, professional and really friendly. After...
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Review
#1020624 Review #1020624 is a subjective opinion of poster.
Service
Organic Dutchman Lawn Service
Reason of review
Fair pricing
1.0
Details
I called TruGreen a few months ago to complain that my lawn was being over-run with weeds. They promised to take care of it. Today my lawn is the worse it has ever been, yet TruGreen charges me for multiple applications, several of which I did not even authorize. I'm...
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Review
#1029882 Review #1029882 is a subjective opinion of poster.
Service
Trugreen Lawn Service
Cons
  • Poor service i received
Reason of review
Bad quality
Loss
$400
Preferred solution
Full refund

TruGreen in Chicago, Illinois - TRUE GREEN LAWN CARE

I agreed to purchase their lawn care treatment for summer and winterizing. This was the worst experience. They lack integrity. They charged me more than i agreed to purchase. Several employees told me I could schedule appointments to insure that they had access. This was not true, as they give 4 hr windows for appointments. I never would have signed up if I knew this. It took forever to get my services cancelled and to get the refund. Three months have gone by and I am still waiting on my refund. They are horrible and I don't recommend them.
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2 comments
Anonymous
#419830

This is because TruGreen outsources their billing (Accounts Receivable). Bills are not paid nor handled through your local Branch anymore.

Anonymous
#181734

There Billing SUCKS also. Multiple billing, takes forever to credit account.

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Review
#195521 Review #195521 is a subjective opinion of poster.
Service
Trugreen Lawn Service
Loss
$100

Absolute lawn care N.O.is an Absolute Nightmare

Absolute lawn care created an absolute nightmare for us. They could never be reached by phone until we cancelled the contract. When we signed up they would not give service before signing an online contract...don't ever do this as from then on we could never speak to anyone about how they mowed over freshly put down grass seed which blew all the seeds away. They then proceeded to start charging for mowing every week even though it is cold and the grass does not need mowing. Now they are trying to get $150.00 to cancel the contract when we were very unhappy from the get go. This company is unscrupulous so stay away from Absolute Lawn Care in New Orleans.....lies lies and more lies.
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Review
#272606 Review #272606 is a subjective opinion of poster.
Loss
$150
2.8
Details
Contracted with TruGreen to service my lawn. They recommended aeration to improve turf. I agreed and service was performed. Less than one month later, a TruGreen service tech visited my property at my request. I was told by him that the lawn needed aeration! I...
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Review
#892306 Review #892306 is a subjective opinion of poster.
Service
Trugreen Lawn Aeration Service
Reason of review
Poor customer service

Trugreen - Lawn Care Review from Raleigh, North Carolina

2.0
Details
I have been waiting for a return phone call from my TruGreen tech or office for two weeks now. This is the worst customer service that I have received in years. I am looking for a new lawn care service.
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1 comment
Anonymous
#1040155

Trugreen has treated me the same way. Very poor customer service.

My lawn looked better before I used Trugreen. They have not shown up for appointments. When I called customer service they say the appointment was cancelled for some unknown reason!!

Once again I was told someone would call back within the next 48 hours. I have also been told someone would come that a look at my lawn and that never happened.

Review
#658225 Review #658225 is a subjective opinion of poster.
Reason of review
Poor customer service

Trugreen Lawn Care doesn't show up on appointment

Trugreen Lawn Care is the WORST service out there. Trugreen Lawn Care does not show up after making an appointment. They were supposed to do a lime service last Fall but never showed up....I called and they said they would come and do it. Five weeks went by and I cancelled it because it was too late in the season. This season I had an appointment for March 23, 2011 for the early spring fertilizer and again they did not show up. I called on March 24th and was told someone must have canccelled the appointment. I assured them I did not cancel and they said Ted would call me back shortly. Well, over a week later (April 4, 2011)...no call from Ted. I called again the following day and asked to speak with Mary Jo, whom I've spoken to in the past and she was very helpful, but was told she was on another line and they asked for my phone number and said Mary Jo would call me back. It is now April 7, 2011 and Mary Jo hasn't called either. I called in a complaint but it fell on deaf ears. I WOULD NOT use Trugreen Lawn Care again nor would I recommend their service.
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Review
#231083 Review #231083 is a subjective opinion of poster.
Service
Trugreen Lawn Service

Pestbear in Tampa, Florida - Poor service and worst lawn care company

1.8
Details
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
I paid for full one year service! and after one year my lawn looks really bad, one of my foxtail palm died, weeds everywhere and last month I recently received a letter from my HOA complaining about how my front lawn looks! This is he worst experience in lawn care services! I will never recommend this company! Now I have to re sod part of my front yard lawn.
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Review
#1091244 Review #1091244 is a subjective opinion of poster.
Service
Pestbear Lawn Service
Reason of review
Bad quality
For many year we prowdly had the best lawn on the street. Since TruGreen joined with the other company and switched from the liquid fertilizer/weed control to a granular one, results have been disaterous. We see large burnt patches on our lawn after the treatment. We...
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1 comment
Anonymous
#1530786

Probably have brown patch or dollar spot which is a fungal disease that thrives on wet conditions. Granules aren’t going to burn your lawn unless the tech dropped a lot in one spot. And by the way, if he only put the granular down, you’re not getting *** control.

Review
#1317902 Review #1317902 is a subjective opinion of poster.
Service
Trugreen Lawn Fertilization Service
Reason of review
Bad quality

TruGreen in Madison, Wisconsin - Lawn Care By True Green

I Had True Green Lawn care come and spray my lawn for weeds 2x this 2011 lawn season, after the 2nd time they told me that the weeds would be gone in 7 to 10 days. The weeds in my lawn have multiplied even tripled, I am very pissed. They want to charge me 61.95 for a *** job. I got into a heated argument with them on the phone on Wed July 20th 2011, They want payment even though they did a *** job. So I am going to Appleton to pay them in pennies, Sorrt I did take pictures but I am not going to post them. If this is how they do business they shoud not be in business.
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Review
#250167 Review #250167 is a subjective opinion of poster.
Service
Trugreen Lawn Service

Scotts Lawn Service in Butler Beach, Florida - Expensive bad service: horrible lawn care

My lawn looked good but I was hoping for great and switched to Scoots Lawn Care. Part of my lawn is dead, weeds are growing in several areas, and apparently fungus is growing on the lawn as well. Multiple calls have been placed and I finally managed a supervisor to admit that there were problems with their service and that part of the lawn had not been treated at all. 2 weeks have passed and I am still waiting for the extensive, extra care and treatment that I was promised. I honestly think that Scotts does not care about customer service. Horrible service!!! Avoid! I am still hoping that they will step up to the plate but I cannot recommend their service at this point.
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2 comments
Anonymous
#1001365

My account number is 65901201. It has been over 2 weeks that Gordon Dempster, supervisor, stopped by and admitted to the gross negligence in our law care.

To date, nobody has stopped by to treat the law. I can send you images of dying lawn overgrown by weeds. I placed a call to local office June 26 requesting to speak Mr Dempsters supervisor and requested that my call be recorded. I was also told that service was scheduled today.

Again, no service today. No phone call either. There are some serious problems with the local office. I encourage you to investigate this local branch and I will be happy to speak with you.

You can contact the secondary phone number or email listed on the account. In the meantime, I am documenting the rapid decline of our lawn.

Kariana
#1001105

I am sorry to hear there is a concern with the service. I am with the corporate office in Ohio.

If you would like to drop me an email with your address or account number, I will be happy to follow up with your local branch.

Amanda

scotts.lawnservice@scotts.com

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Review
#656902 Review #656902 is a subjective opinion of poster.
Cons
  • Lawn care
Reason of review
Bad quality
Loss
$1200
Preferred solution
Let the company propose a solution
2.3
Details
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
For a couple of years now I have used TruGreen's Lawn CARE Service and Scott's before that. I had expected to have my lawn CARED for, just has it is outlined in EACH of your plans: Healthy Lawn Analysis Healthy Lawn Guarantee But I do not have a Healthy Lawn, I have a...
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3 comments
Anonymous
#1711005

With all the overly cool, wet weather that your area had thru all of May & June, it looks like your grass got a turf fungus called Dollar Spot disease. Contact your local Branch about a remedy to cure this fungus and grow it out.

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Review
#1574120 Review #1574120 is a subjective opinion of poster.
Service
Trugreen Lawn Service
Pros
  • Pricing
Cons
  • How my lawn has turned out
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Tags
  • Bad Looking Lawn

Valley Lawn Care-Las Vegas, Nv BAD!

I work for a local small business and we hired Valley Lawn Care to care for the property of the business as well as the residence of the owner. They would continue to send us invoices to fix broken water lines and plant fixtures and cost us over $1500.00 over the course of a couple months. I (the manager of the business) was unaware of their lack of performance at the owner's residence until she told me. I then walk out to the front of the office where I never go because I come in through the back, and ALL of our plants were DEAD! I called them to fire them and they acted so confused. Also, none of them could speak english so it was difficult to do even that.
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1 comment
Anonymous
#375781

If you were unaware of this company performance that tells me you are not doing your job as a manager and you trying to excuse your self the business owner should also fired you

Review
#134839 Review #134839 is a subjective opinion of poster.

The Vinings At Westwood - Lawn Care Review from Orlando, Florida

This apartment complex is getting ready to have there entire golf course ripped out and made into new condos. Moreover, they do lawn care every morning at 8:30am. They get the leaf blower and blow off everything. Not bad unless you have to wake up at 9am or later or have a new born. They do it everyday with out fail and will not care if you ask them to do it a little later. It's a noisy apartment complex! I would not recommend this place to anyone.
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Review
#584448 Review #584448 is a subjective opinion of poster.
Reason of review
Poor customer service

Organic Dutchman in Hewitt, New Jersey - Best lawn care ever... and even better customer service

4.7
Details
Harmen and the Organic Dutchman team are the best. I've tried plenty of other lawn care services and no one matches their service or their customer service. Not only does my lawn and shrubs look better than they ever have, but Harmen has gone out of his way to satisfy even the smallest requests I've had. I think he works 24 hours a day because he also gets back to me immediately when I need something. All of this AND his treatments are safe. I have a 2 year old son and live on a lake and wouldn't use any other chemicals near either of them. I highly highly highly recommend them... I just hope when you hire him he still has time to work on our house.
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Review
#621183 Review #621183 is a subjective opinion of poster.
Pros
  • Customer service
  • Quality of service
Reason of review
Good quality

Grass Monkeys - Lawn Care Service Company Not Professional

1.0
Details
My husband and I hired Grass Monkeys to mow, blow & edge our yard. It was almost like we were an afterthought whenever they showed up at our home. They were there not to do a professional job but to mow our grass as quickly as they could so they could move to the next number on their list. For the last six weeks, after our grass was mowed by Grass Monkeys, there were huge trenches left in our yard, large tire marks and large piles of grass all over our yard. I sent a text to Raymond Reavis about the large trenches and tire marks in our yard and about the very unprofessional job his men did in our yard. I told him that my husband did a much more professional job mowing our yard than his men did who were so called professionals. He replied to my text and asked if he could come out and look at our yard. He came out and saw the damage his men did to our yard and a few days later he sent us a bill. I am posting this review so that unsuspecting people that think Grass Monkeys is a professional lawn service, please believe me they are far from professional. I would recommend to stay away from Grass Monkeys and look for a professional lawn care service. Mr. Reavis does not stand behind his work.
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Review
#1127611 Review #1127611 is a subjective opinion of poster.
Service
Grass Monkeys Lawn Service
Reason of review
Bad quality
Loss
$350
Preferred solution
I would like my review posted so that other customers of Grass Monkeys Inc will know they are not professional when mowing your lawn.
1.6
Details
After years of treating my yard myself I decided I needed help with my busier schedule and signed up for the Trugreen lawn care program. Unfortunately this proved to be a mistake. The first treatment that was administered was too strong and burned much of my grass and...
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Review
#1544441 Review #1544441 is a subjective opinion of poster.
Service
Trugreen Lawn Fertilization Service
Pros
  • Them when we started their services
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1200
Preferred solution
Full refund
Tags
  • bad service
  • Brown Lawn

All Outdoors By Tainter

All Outdoors By Tainter 1100 Spring Creek Ln, Dardenne Prairie, MO 63368 (636) 200-3999 http://tainteroutdoors.com/ alloutdoors@centurylink.net All Outdoors by Tainter is a third generation company with over 25 years experience specializing in landscape design, lighting, retaining walls, water feature design and installation, concrete and paving stone patios and walkways. Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service Landscaping, Landscaper, Landscaping Service, Lawn Maintenance, Lawn Care Service
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Review
#358757 Review #358757 is a subjective opinion of poster.

Pb Lawncare And Landscaping - PB Lawn Care.... Spring Clean Up in September (aka...NEVER)

1.0
Details
DO NOT EVER deal with these guys (P.B. Lawn Care, New Philadelphia Ohio)) and in 6 WEEKS they have not been to our house. Oh yeah, they are going to do so much. They were going to send us pictures of shrubs to get planted in the front yard, never happened. They were going to stop by and kill the weeds under our trees before they mulched, never happened. They are so full of excuses.... We were third on the list and they would be there in two weeks. It's been FOUR weeks and nothing, not a phone call (they NEVER call us, they try to hide from the people they have committed too) If you want to wait till the end of summer to get your spring lawn work done, give them a call. They will tell you you are third on the list and they will see you in September!!!
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Review
#1071505 Review #1071505 is a subjective opinion of poster.
Service
Pb Lawncare And Landscaping Tree And Shrub Care
Reason of review
Promises Never Kept
Preferred solution
Nothing, I will get someone else, but I have to wait longer now

TruGreen in Voorhees, New Jersey - Lawn care

Absolutely terrible service and result. Lawn looked worse after second year than it did the first year. Bare and brown spots, crab grass came back worse than it was before treatment. Service visits late by 2 weeks in some cases. Gave ME a bag of grass seed to plant first year, 2nd year it was all dead. Did not renew contract 2nd year after complaining. Called 2nd year and they said they would visit and discuss, never happened. Any local lawn service would have provided better service and would have done a better job for a lot less money.
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2 comments
Anonymous
#614988

I just cancelled my service with Trugreen after 10 years because my lawn has been looking worse and worse for the last 2 years. TruGreen used to have numerous customers in my neighborhood, but many of those people have cancelled in the last few years.

Both of my next-door neighbors and 3 neighbors across the street are all former TruGreen customers.

Their service (like my lawn) has deteriorated to the point that it is just a waste of money. Plus I was always having problems with their scheduling.

Anonymous
#626347
@d.j. in Florida

Here is how TruGreen fell below our expectations and left us very dissatisfied. 1.

They call ahead with a date that they will be here and then don't show up. 2. They never knock when they finally do show up. Their communication sucks all around.

3. they don't kill the weeds, but they do damage the grass!

We're done with TruGreen. WE CANCELLED!!!

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Review
#385166 Review #385166 is a subjective opinion of poster.
Service
Trugreen Lawn Service
Loss
$400
Tags
  • Economics