4.9
Details
Their cost was about 60% of our old lawn care service, so we switched to save money. In the years since, we have not only saved a bunch, but we have had far superior care of our yard. Organic Dutchman' staff are knowledgeable, professional and really friendly. After...
View full review
Review
#1020624 Review #1020624 is a subjective opinion of poster.
Reason of review
Fair pricing
1.0
Details
I called TruGreen a few months ago to complain that my lawn was being over-run with weeds. They promised to take care of it. Today my lawn is the worse it has ever been, yet TruGreen charges me for multiple applications, several of which I did not even authorize. I'm...
View full review
Review
#1029882 Review #1029882 is a subjective opinion of poster.
Cons
  • Poor service i received
Reason of review
Bad quality
Loss
$400
Preferred solution
Full refund
I agreed to purchase their lawn care treatment for summer and winterizing. This was the worst experience. They lack integrity. They charged me more than i agreed to purchase. Several employees told me I could schedule appointments to insure that they had access. ...
View full review
2 comments
Anonymous
#419830

This is because TruGreen outsources their billing (Accounts Receivable). Bills are not paid nor handled through your local Branch anymore.

Review
#195521 Review #195521 is a subjective opinion of poster.
Loss
$100
Absolute lawn care created an absolute nightmare for us. They could never be reached by phone until we cancelled the contract. When we signed up they would not give service before signing an online contract...don't ever do this as from then on we could never...
View full review
Review
#272606 Review #272606 is a subjective opinion of poster.
Loss
$150
2.8
Details
Contracted with TruGreen to service my lawn. They recommended aeration to improve turf. I agreed and service was performed. Less than one month later, a TruGreen service tech visited my property at my request. I was told by him that the lawn needed aeration! I...
View full review
Review
#892306 Review #892306 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
I have been waiting for a return phone call from my TruGreen tech or office for two weeks now. This is the worst customer service that I have received in years. I am looking for a new lawn care service.
View full review
1 comment
Anonymous
#1040155

Trugreen has treated me the same way. Very poor customer service. My lawn looked better before I used Trugreen. They have not shown up for appointments. When I called customer...

Review
#658225 Review #658225 is a subjective opinion of poster.
Reason of review
Poor customer service

Trugreen Lawn Care doesn't show up on appointment

Trugreen Lawn Care is the WORST service out there. Trugreen Lawn Care does not show up after making an appointment. They were supposed to do a lime service last Fall but never showed up....I called and they said they would come and do it. Five weeks went by and I cancelled it because it was too late in the season. This season I had an appointment for March 23, 2011 for the early spring fertilizer and again they did not show up. I called on March 24th and was told someone must have canccelled the appointment. I assured them I did not cancel and they said Ted would call me back shortly. Well, over a week later (April 4, 2011)...no call from Ted. I called again the following day and asked to speak with Mary Jo, whom I've spoken to in the past and she was very helpful, but was told she was on another line and they asked for my phone number and said Mary Jo would call me back. It is now April 7, 2011 and Mary Jo hasn't called either. I called in a complaint but it fell on deaf ears. I WOULD NOT use Trugreen Lawn Care again nor would I recommend their service.
View full review
Review
#231083 Review #231083 is a subjective opinion of poster.

Other Company - Lawn Care Review

My complaint is people who think they can do it themselves when clearly they just Google the "how to" guide on lawn care and that's not even correct. Leave it to the professionals. The other complaint is people who assume we don't communicate with one another when we clearly do. It's how the service is done. If we didn't do that properly we wouldn't be #1 in North America for a reason. With over 5 Million customers and 1 Billion in sales every year.
View full review
Review
#514077 Review #514077 is a subjective opinion of poster.

Pestbear - Poor service and worst lawn care company

1.8
Details
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
Pestbear - Poor service and worst lawn care company
I paid for full one year service! and after one year my lawn looks really bad, one of my foxtail palm died, weeds everywhere and last month I recently received a letter from my HOA complaining about how my front lawn looks! This is he worst experience in lawn care services! I will never recommend this company! Now I have to re sod part of my front yard lawn.
View full review
Review
#1091244 Review #1091244 is a subjective opinion of poster.
Reason of review
Bad quality
For many year we prowdly had the best lawn on the street. Since TruGreen joined with the other company and switched from the liquid fertilizer/weed control to a granular one, results have been disaterous. We see large burnt patches on our lawn after the treatment. We...
View full review
1 comment
Anonymous
#1530786

Probably have brown patch or dollar spot which is a fungal disease that thrives on wet conditions. Granules aren’t going to burn your lawn unless the tech dropped a lot in one...

Review
#1317902 Review #1317902 is a subjective opinion of poster.
Reason of review
Bad quality

TruGreen - Lawn Care By True Green

I Had True Green Lawn care come and spray my lawn for weeds 2x this 2011 lawn season, after the 2nd time they told me that the weeds would be gone in 7 to 10 days. The weeds in my lawn have multiplied even tripled, I am very pissed. They want to charge me 61.95 for a *** job. I got into a heated argument with them on the phone on Wed July 20th 2011, They want payment even though they did a *** job. So I am going to Appleton to pay them in pennies, Sorrt I did take pictures but I am not going to post them. If this is how they do business they shoud not be in business.
View full review
Review
#250167 Review #250167 is a subjective opinion of poster.
My lawn looked good but I was hoping for great and switched to Scoots Lawn Care. Part of my lawn is dead, weeds are growing in several areas, and apparently fungus is growing on the lawn as well. Multiple calls have been placed and I finally managed a supervisor to...
View full review
2 comments
Anonymous
#1001365

My account number is 65901201. It has been over 2 weeks that Gordon Dempster, supervisor, stopped by and admitted to the gross negligence in our law care. To date, nobody has ...

Review
#656902 Review #656902 is a subjective opinion of poster.
Cons
  • Lawn care
Reason of review
Bad quality
Loss
$1200
Preferred solution
Let the company propose a solution
2.3
Details
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
TruGreen - Lawn is NOT Being CARED for by your Lawn CARE Service.
For a couple of years now I have used TruGreen's Lawn CARE Service and Scott's before that. I had expected to have my lawn CARED for, just has it is outlined in EACH of your plans: Healthy Lawn Analysis Healthy Lawn Guarantee But I do not have a Healthy Lawn, I have a...
View full review
3 comments
Anonymous
#1711005

With all the overly cool, wet weather that your area had thru all of May & June, it looks like your grass got a turf fungus called Dollar Spot disease. Contact your local Bran...

Review
#1574120 Review #1574120 is a subjective opinion of poster.
Pros
  • Pricing
Cons
  • How my lawn has turned out
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Tags
  • Bad Looking Lawn
I work for a local small business and we hired Valley Lawn Care to care for the property of the business as well as the residence of the owner. They would continue to send us invoices to fix broken water lines and plant fixtures and cost us over $1500.00 over the...
View full review
1 comment
Anonymous
#375781

If you were unaware of this company performance that tells me you are not doing your job as a manager and you trying to excuse your self the business owner should also fired y...

Review
#134839 Review #134839 is a subjective opinion of poster.

The Vinings At Westwood - Lawn Care Review from Orlando, Florida

This apartment complex is getting ready to have there entire golf course ripped out and made into new condos. Moreover, they do lawn care every morning at 8:30am. They get the leaf blower and blow off everything. Not bad unless you have to wake up at 9am or later or have a new born. They do it everyday with out fail and will not care if you ask them to do it a little later. It's a noisy apartment complex! I would not recommend this place to anyone.
View full review
Review
#584448 Review #584448 is a subjective opinion of poster.
Reason of review
Poor customer service
4.7
Details
Harmen and the Organic Dutchman team are the best. I've tried plenty of other lawn care services and no one matches their service or their customer service. Not only does my lawn and shrubs look better than they ever have, but Harmen has gone out of his way to...
View full review
Review
#621183 Review #621183 is a subjective opinion of poster.
Pros
  • Customer service
  • Quality of service
Reason of review
Good quality
1.0
Details
My husband and I hired Grass Monkeys to mow, blow & edge our yard. It was almost like we were an afterthought whenever they showed up at our home. They were there not to do a professional job but to mow our grass as quickly as they could so they could move to the next...
View full review
Review
#1127611 Review #1127611 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$350
Preferred solution
I would like my review posted so that other customers of Grass Monkeys Inc will know they are not professional when mowing your lawn.
1.6
Details
After years of treating my yard myself I decided I needed help with my busier schedule and signed up for the Trugreen lawn care program. Unfortunately this proved to be a mistake. The first treatment that was administered was too strong and burned much of my grass and...
View full review
Review
#1544441 Review #1544441 is a subjective opinion of poster.
Pros
  • Them when we started their services
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1200
Preferred solution
Full refund
Tags
  • bad service
  • Brown Lawn
All Outdoors By Tainter 1100 Spring Creek Ln, Dardenne Prairie, MO 63368 (636) 200-3999 http://tainteroutdoors.com/ alloutdoors@centurylink.net All Outdoors by Tainter is a third generation company with over 25 years experience specializing in landscape design,...
View full review
Review
#358757 Review #358757 is a subjective opinion of poster.
1.0
Details
DO NOT EVER deal with these guys (P.B. Lawn Care, New Philadelphia Ohio)) and in 6 WEEKS they have not been to our house. Oh yeah, they are going to do so much. They were going to send us pictures of shrubs to get planted in the front yard, never happened. They were...
View full review
Review
#1071505 Review #1071505 is a subjective opinion of poster.
Reason of review
Promises Never Kept
Preferred solution
Nothing, I will get someone else, but I have to wait longer now