Browse Reviews and Complaints

On September 12, we encountered a much more concerning issue involving pricing accuracy. There are clearance signs advertising up to 75% off throughout the store.

We found an artificial tree we wanted to purchase, with only two of the same trees remaining. The tree we selected had a clearance 50% off At Home sticker on the bottom, although its larger hanging clearance tag was missing. Which we did not notice until we got to the register. The other identical trees still had attached tags clearly showing 50% off.

At checkout, the tree scanned at the full price of $89.99, and the system labeled it as a "42in Palm Tree." I immediately pointed out that the tree was marked on clearance for 50% off and that the tree in front of us was plainly not a palm tree.

I specifically questioned if the incorrect product number could be why the 50% off price was not appearing.

A woman, who I can only assume, was a manager or supervisor had been standing off to the side on her phone. When she became involved, she was dismissive and made no effort to investigate the discrepancy or resolve the issue. She told me that it did not matter what the tags showed; they go by whatever the item rings up as in the system. I explained that two identical trees on the sales floor still had their 50% off tags attached and I even offered to go back and get one myself so she could verify it.

She told me, It doesnt matter. She stood her ground and made it clear that if the computer shows the item is a palm tree for $89.99, then $89.99 was what we would have to pay, regardless of if its not the same product. If we wanted it, we had to pay $89.99.

We paid $89.99 because we wanted the tree, but what makes the refusal to investigate even more troubling. The base of the tree has two overlapping UPC labels.

The top label identifies it as "42in Palm Tree," $89.99, UPC 197154****77. At Home's own website assigns that exact UPC to a 50-inch palm tree pictured with unmistakable fan-shaped palm fronds (a visibly different product from the tree we purchased).

The receipt also shows UPC 197154****77 and the $89.99 palm tree charge. I am including photographs and At Home website screenshots documenting this comparison.

Good morning, i do not have a subscription, a family share neither do i have another device with apple. I only have one phone, its beeb over a year since apple bill.com is taking funds from my account 2 3 times daily.

I even deleted my card from my account and charges are still coming up on my bank account every single day or as soon as money goes to my account applebill.com take it. I am fed up and frustrated, am at the point of getting my lawyer involved. please fix this issue ASAP. its very annoying and inconvenient to me because sometimes it takes my utility bill or my kids school money.

I am unable to go to work today because it took my money yesterday. I have sent a picture of my bank statement for march 2026 and thats just a day ln the month, i can send all the other months from 2025

Can you tell me why you have stolen money off me?

I have been a customer for 5 years.

I pay monthly DD and have never missed one. I purchased extra data using a debit (not credit) card. Lebara have just decided to take money using my card without my authorization or knowledge. I spoke to an agent via live chat and said I wished to cancel my contract due to them stealing money from me, and he immediately disconnected my phone and advised a refund would be received in 5-7 days, as I pay in advance via DD.

This has left me in a vulnerable position with no phone. I at least expected my connection to stay live, as I always pay in advance.

there was suspicous activity on my account. the only resolution they came up with is freeze my account so even i cannot look at my payments, purchasing power, etc.

they continue to take my money from bank account on auto pay. anything due not on auto pay they threaten to ruin my credit if i don't pay. I CANNOT REVIEW MY FROZEN ACCOUNT TO PAY. everytime i call to discuss my account i am transferred yet to another foreign speaking rep.

not unusual to be transfered 4-5 times per call. now they require photo i.d. to verify my identity.

how?

i just want to cancel my account do to this unprofessional company stringing me along. one star is not even what i would rate them

Because I got a damage cake I want to return your exchange my order please request do not spoil someone special day please do something others by refund otherwise exchange the cake and give me proper cake

Subject: Complete Complaint History and Request for Full Refund Order #868163****

Dear Zomato Customer Support Team,

I am writing to explain my entire experience regarding my order and the repeated attempts I have made to get a resolution.

I placed an order for a Truffle Chocolate Cream Cake (450 g) from Big Bite Bakers, Sakchi, Jamshedpur, through Zomato. Unfortunately, when the cake was delivered, it was in a completely damaged condition.

The cake was not suitable for consumption or use, and the entire cake had to be thrown into the dustbin. I paid for this order with the expectation of receiving a cake in proper condition, but my money was wasted.

After facing this issue, I contacted Zomato Customer Support and explained the problem. Initially, your team asked me to share pictures of the damaged cake so that the issue could be investigated. I cooperated and shared the images as requested.

However, instead of receiving a proper resolution, I continued to face delays.

I followed up multiple times because I had neither received a refund nor a replacement cake or any appropriate compensation.

Later, I received a response stating that Zomato had reviewed my complaint but could not change the resolution already shared, explaining that food preparation was handled by the restaurant. I was extremely disappointed because, as a customer, I had paid through Zomato and received a completely damaged product.

After that, your team again contacted me and stated that the damage could not be verified from the images provided. I was asked to share clearer pictures. I agreed to cooperate again and attached the images once more, hoping that the matter would finally be resolved.

Despite all these efforts, I have had to keep following up for a problem that was not caused by me.

I have spent my money on a product that was delivered in an unusable condition, and I still do not have a satisfactory resolution.

I would like to ask: Why should a customer have to repeatedly contact customer support for a refund when the product delivered was completely damaged? Customers place orders after spending their hard-earned money and trusting the platform to provide a satisfactory experience. Simply apologising or forwarding feedback to the restaurant does not compensate a customer for the loss.

I have cooperated with your team, provided the requested information and images, and waited patiently for a resolution. I do not think it is fair to keep my complaint pending or ask me to repeat the same process without providing a clear outcome.

Therefore, I am requesting that Zomato reconsider my complaint and process my full refund for this order.

If necessary, please escalate this matter to a senior support representative who can review the entire complaint history and make a fair decision.

Please do not send me another generic response or close my complaint without resolving it.

I expect a clear update and a proper resolution as soon as possible.

Order Details:

- Order ID: #868163****

- Restaurant: Big Bite Bakers, Sakchi, Jamshedpur

- Item: Truffle Chocolate Cream Cake (450 g)

- Name: Riya Kumari

- Contact Number: 924186****

- Email ID: riyakumari20013@***.com

I have already spent enough time following up on this issue. I want my money refunded for the damaged cake, and I request your team to take responsibility for resolving this complaint fairly.

I hope Zomato will take my concern seriously and provide a satisfactory resolution instead of making me follow up again.

Regards,

Riya Kumari

Because I got a damage cake I want to return your exchange my order please request do not spoil someone special day please do something others by refund otherwise exchange the cake and give me proper cake

Dear Zomato Customer Support Team,

I am writing to explain my entire experience regarding my order and the repeated attempts I have made to get a resolution.

I placed an order for a Truffle Chocolate Cream Cake (450 g) from Big Bite Bakers, Sakchi, Jamshedpur, through Zomato. Unfortunately, when the cake was delivered, it was in a completely damaged condition.

The cake was not suitable for consumption or use, and the entire cake had to be thrown into the dustbin. I paid for this order with the expectation of receiving a cake in proper condition, but my money was wasted.

After facing this issue, I contacted Zomato Customer Support and explained the problem. Initially, your team asked me to share pictures of the damaged cake so that the issue could be investigated. I cooperated and shared the images as requested.

However, instead of receiving a proper resolution, I continued to face delays.

I followed up multiple times because I had neither received a refund nor a replacement cake or any appropriate compensation.

Later, I received a response stating that Zomato had reviewed my complaint but could not change the resolution already shared, explaining that food preparation was handled by the restaurant. I was extremely disappointed because, as a customer, I had paid through Zomato and received a completely damaged product.

After that, your team again contacted me and stated that the damage could not be verified from the images provided. I was asked to share clearer pictures. I agreed to cooperate again and attached the images once more, hoping that the matter would finally be resolved.

Despite all these efforts, I have had to keep following up for a problem that was not caused by me.

I have spent my money on a product that was delivered in an unusable condition, and I still do not have a satisfactory resolution.

I would like to ask: Why should a customer have to repeatedly contact customer support for a refund when the product delivered was completely damaged? Customers place orders after spending their hard-earned money and trusting the platform to provide a satisfactory experience. Simply apologising or forwarding feedback to the restaurant does not compensate a customer for the loss.

I have cooperated with your team, provided the requested information and images, and waited patiently for a resolution. I do not think it is fair to keep my complaint pending or ask me to repeat the same process without providing a clear outcome.

Therefore, I am requesting that Zomato reconsider my complaint and process my full refund for this order.

If necessary, please escalate this matter to a senior support representative who can review the entire complaint history and make a fair decision.

Please do not send me another generic response or close my complaint without resolving it.

I expect a clear update and a proper resolution as soon as possible.

Order Details:

- Order ID: #868163****

- Restaurant: Big Bite Bakers, Sakchi, Jamshedpur

- Item: Truffle Chocolate Cream Cake (450 g)

- Name: Riya Kumari

- Contact Number: 924186****

- Email ID: riyakumari20013@***.com

I have already spent enough time following up on this issue. I want my money refunded for the damaged cake, and I request your team to take responsibility for resolving this complaint fairly.

I hope Zomato will take my concern seriously and provide a satisfactory resolution instead of making me follow up again.

Regards,

Riya Kumari

Made car rental reservations in New Orleans. Upon arrival, the car rental office was about to close (5 PM).

I would not make it on time due to luggage claim and having to take a shuttle to the car rental hub. I tried to cancel to make a new reservation, and Orbitz told me that I had to contact the car rental Priceless Car Rental to make the cancellation. I contacted the company, and they told me that they could not cancel it and that it would have to be done via Orbitz. Furthermore, they told me they do not charge if the car is not picked up.

I contacted Orbitz; they said they would make a claim but I never heard back from them. They charged me anyway: $175. There was no disclosure when the rental company closes. The car company does not charge, but Orbitz charges the full amount.

They make 100% profit. This is very convenient for Orbitz!

I blocked them and Expedia Group. Never again will I use them!

Hello, for the last couple of days I have been attempting to get a gift card for all of the games/surveys I have played. 6693 sb currently, so you can imagine that I have spent many, many hours on this.

When I first joined I used my own email. I still have the first emails back confirming. But somehow, in the time I have been saving up, my account changed emails on me. I hope it wasn't a data leak thing.

But anyways, it is showing some crazy email. Each time I try to get rid of it in the settings, I'll change it back to mine, but it never saves.

And I am unable to withdraw my winnings without the email verification. I don't know where all these emails are going to, but my PayPal is linked to this account already, and I'm getting nervous.

I ordered the buy 2 get 1 free. They attempted to charge my card for a total of 3 jars.

Then they kept trying to hit my card a total of 5 times from different states. My bank put a restriction on my can. I had to call the bank. In the end it ended up being a huge inconvenience for me.

The cancelled my card. Because I do not drive and Im handicap.

I have to wait 5 to 7 days to get a new card in the mail which means if I need something I cannot order anywhere because I dont have a card and I cant get it because I cant get around. The inconvenience this company has caused with the inconsideration is not acceptable and its not acceptable to steal from anyone or attempt to steal.

I have been waiting for my order since the end of September. The order is US0518****. It is a small statue and a thermal Philippine mug that was supposed to be given to my wife for our anniversary. I have submitted emails after emails and I see it is still in the waiting mode. What does this mean? Is there an issue with the payment? Is the product on back order? No one has contacted me and this shows how terrible this company is. I was thinking of ordering statues of my grandkids for the holidays, but I am having second thoughts.

I am asking for respect and want a response. This is not how a customer should be treated.

Thank you for tending to this matter ASAP.

David M. Friedberg

407-951-****

davemf1959@***.com

Order list in transit by Aramex. Raised issue with Aramex who said they had returned item to vendor.

Could not contact vendor for some reason. Raised a case with eBay. Vendor sent replacement parts but wrong parts. Original order to vendor had photo of machine model number plate included.

As item had been delivered case had been closed. Could not raise vendor again. Used your site and eBay called me and issued immediate refund.

Said don't bother returning the wrong parts to vendor. Keep going, never let eBay or a vendor get away with *** behaviour and making it confusing to speak with a human.

My from London to Toronto was supposed to drop me off at downtown Toronto, but when it stopped at Pearson Airport Terminal 1, the driver said this was the last stop and told me to get off and contact the company. I called the company, and the customer service rep (who is just the front desk person working at the bus terminal in London, and not someone from a dedicated call centre), told me I should have gotten an email informing me the drop off destination changed.

I checked and didnt receive an email, and he apologized for the miscommunication and then sent me the email while on the phone (which is no use now!). They said I could take the Up Express from Pearson to Union Station, and they would reimburse me with a bus voucher.

Thats absolutely ridiculous because Im never taking InterCity bus again! I need a monetary reimbursement, not a measly bus voucher.

Do not buy from Darcy Hyundai. Both Darcy Motors and Hyundai Corporate are refusing to honor the warranty on a 2026 Hyundai Tucson that I bought brand new in June.

I have personally put less than 6,000 miles on it, and the middle seat belt buckle in the back was completely crushed simply by folding the rear seat down. This is a blatant manufacturer defect, yet both the dealership and corporate have completely denied the claim and refused to replace it. Dealing with Hyundai Corporate has been an exercise in absolute frustration, resulting in nothing but corporate stonewalling as representatives just read from a script over and over again instead of addressing a clear safety hazard.

A seat belt is a vital safety feature, not a cosmetic issue. Forcing a customer to drive a vehicle they bought brand new with compromised safety equipment while refusing to stand behind a factory warranty is unacceptable and dangerous.

Because of their complete refusal to resolve this, I have been forced to escalate this matter and file official complaints with the Attorney General's Office (AGD), the National Highway Traffic Safety Administration (NHTSA), the Better Business Bureau (BBB) Auto Line, and other governing agencies, as well as reaching out to local news outlets. Avoid Darcy Motors if you expect them to honor their promises or care about your safety after you buy.

We moved into a rental while our house was being built after I changed jobs and location. We did not use ADT for security in the rental, but they kept charging out credit card.

When we moved into our new house, after a year of being in the rental, we chose not to continue to use ADT and contacted them to stop the charges.

Moving forward 2 years of constantly contacting customer service to cancel the charges, I was forced now to contact the CC company to dispute these charges and ADT can't seem to do it and they keep taking our money. I WILL NEVER USE ADT AGAIN - Even if they paid me to use them...

I am writing to report a fraudulent incident regarding an order delivered to me by Delhivery.

Here are the details of the shipment: AWB Number: 260555****0065 Consignee Name: Chavi Chhillar Delivery Address: Sikar, Rajasthan - 332001 COD Amount Paid: INR 448 Delivery Date: 30 September

I ordered a Bluetooth earphone from an online website, and it was delivered via your courier service. I paid INR 448 as Cash on Delivery (COD).

Upon opening the package, the product was found completely damaged/defective and is not working.

I have repeatedly tried to contact the seller, but they are not responding to my calls or messages.

Since the payment was made in cash through Delhivery, I request you to kindly HOLD the remittance/payment to the seller immediately and help me process a refund for this fraudulent order.

I have attached the image of the shipping label on the parcel box as proof. Kindly take strict action and update me on the refund status at the earliest.

They all, and you on tax dollars have been trying to wrongful death me - a violation of Florida law, statute 777.04 and Florida's Wrongful Death Act (sections 768.16-768.26) considerably a violation of a violation of Florida statute 812.014 - first-degree grand theft (property valued at $100,000 or more, or certain specific items) is a first-degree felony punishable by up to 30 years in prison, 30 years of probation, and a $10,000 fine. A minimum mandatory prison sentence of 21 months may apply, along with mandatory restitution to the victim.

...

you all helped take with the government (mainly former President Obama), Trump, and the I.R.S. If you can cash app me $UlyssesJohnson5.

Dear Sir/Madam,

I am writing to report a fraud incident that occurred when someone contacted me pretending to be a customer support representative.

My account is linked to the mobile number 876997****. Unfortunately, I was deceived by this person in the name of customer support, and I believe I have been a victim of fraud.

I request you to kindly register my complaint, investigate this incident, and take the necessary action as soon as possible. If any unauthorized transaction has taken place through my account, please investigate it and help me recover my money, if applicable.

The details of the incident are as follows:

- Registered Mobile Number: 876997****

- Date of Incident: [9.10.2026]

- PLAYER ID : [

Please treat this matter as urgent and inform me about the action taken regarding my complaint.

Thank you for your support and cooperation.

Yours sincerely,

[MOHIT KACHHAWAHA]

[876997****]

I booked my ticket at 6:10 pm, wanted to book from delhi to rishikesh but due to internet issue double tapped on arrow icon due to which it got selected rishikesh to delhi.

I instantly tried to cancel and it said cancellation window closed whereas my booking was for 5:30 am. Means i had more than 11 hours.

Ok you could have deducted some amount no issues but u didnt refund even a penny. Why why why

Im an old customer i have been using your service for long period and you r doing this. What the *** is that.

11 hours were there, it should have been cancelled easily but you did not give me refund. Do something as in an old customer. Please reply.

Hello,

I am still facing an unresolved issue regarding the additional charges associated with my Flipkart Finance account.

I have already contacted Flipkart Finance and provided my registered mobile number as requested. However, I have not received a proper response or an update regarding the status of my complaint.

I would like to clarify that I do not have any outstanding loan amount with Flipkart.

My concern is specifically about the additional charges and why they have been applied.

I kindly request your assistance in following up with Flipkart Finance and obtaining a clear explanation of these charges. Please also let me know the current status of my complaint and what steps are being taken to resolve it.

I would appreciate your help in resolving this matter as soon as possible.

Thank you.

I had an extremely frustrating experience with UniUni.

Their customer service is virtually impossible to reach. Every phone number I found plays the same recorded message telling customers to use the website chat.

The problem is that the chat system simply loops through automated responses and closes without providing access to a real person. There seems to be no practical way to speak with a live representative when you have a serious issue.

After trying multiple phone numbers with no success, I contacted their Facebook page in hopes of getting help. Instead of asking for my tracking number first, I was asked for personal information such as my name, email address, and phone number. I then received a call from a random phone number from someone requesting even more personal information.

Given the circumstances, I became concerned about potential fraud and refused to provide additional details. The caller then hung up on me.

Most importantly, my package was marked as delivered, but I never received it.

I believe the package was either misdelivered or stolen, and I have been unable to get meaningful assistance from the company to investigate what happened.

Customers should not have to go through endless automated messages, dead-end chats, social media messages, and suspicious phone calls just to get help with a missing package. This has been one of the worst customer service experiences I have ever encountered.