Browse Reviews and Complaints

I faced the problem of eSIM not being able to be set up on my new mobile device. The problem of 'Plan already in use' remained even after a new QR code was sent to me.

It seemed to me (my assumption) that the eSIM had been locked with my old device. For this problem, it had been since Aug 13, and as of my writing here on Aug 17, the problem is still without response. Worst still is I had no means of calling the hotline 1800 48* ***; this hotline is hopeless, as at the end of the instruction, all are leading to virtual service/call ended.

That's equivalent to no customer support. Line coverage is good, but don't ever get into any problem.

Had a sketch made out of curiosity, after which they claimed someone else was interested, so I had a second sketch made. That turned out to be the exact same person or her identical twin; only the hair was different.

So I terminated my 'subscription' on August 7th. They replied that it was terminated and that I could use the app until the 13th. I never even installed the app. Everything went through email, but you can't reach them through email.

On the 17th, they wrote off a small amount through PayPal.

Easy to spot because this is (which should have been was) my only automatic payment through PayPal. I had my bank book it back, but this is no way to conduct business!

Hello, I have texted the Instagram account and sent multiple messages to the other email, and still no answer. My name is Emiah Navarro, email: emiahskyn6@***.com.

I ordered my set on the 4th of August, and it was needed for my first day of school on September 2. It’s currently August 17, and there has been no shipping or anything. Every other review is telling me no less than 2 weeks. Your customer service kept telling me it was fine until now, but they tell me it’s not.

Like, NO! There needs to be an answer, a response the right way, with no AI messages saying one thing and then the other.

It even asked me for my address as if I didn’t order, which weirded me out. I don’t like to complain at all, but this just isn’t right.

Dear redBus Customer Support,

I am writing to raise a serious complaint regarding our Ayodhya to Haridwar bus journey booked through redBus under Ticket No. TV9B6085**** and PNR No.

16329.

The booking was for two passengers: Vinod Sharma Seat No. 7 Pooja Sharma Seat No. 6

The ticket shows the scheduled departure from Ayodhya as 16 August 2026 at 6:40 PM and the scheduled arrival/drop-off at Haridwar as 17 August 2026 at approximately 7:20 AM. We paid 1,810.80 for this booking.

However, the actual journey was extremely delayed and unacceptable.

At approximately 9:30 AM on 17 August 2026, we were still stranded at Najibabad. We were informed that the bus had stopped there due to the route being closed or some other issue, but there was no satisfactory resolution or timely alternative arrangement provided to us.

We had an important occasion in Haridwar and had specifically booked this bus so that we could reach Haridwar on time. Instead, because of the excessive delay, we were forced to abandon the bus at Najibabad and contact our relatives in Haridwar to come and pick us up by car.

This has caused us considerable mental stress, inconvenience, loss of time, and additional transportation expense. We paid for a confirmed bus journey to Haridwar, yet the service failed to get us to the destination within anything reasonably close to the scheduled time.

We understand that redBus acts as a booking platform and that the bus operator is responsible for operating the service.

However, the ticket terms themselves state that redBus is responsible for providing customer support and information in case of delays/inconvenience, and grievances relating to the journey can be reported to redBus support.

Therefore, I request redBus to:

Investigate this incident immediately with Shiv Sai Elite Travels and provide us with a written explanation for the prolonged stoppage at Najibabad.

Provide an appropriate refund/compensation for the substantial failure and delay in the bus service.

Consider reimbursement/compensation for the additional transportation expense we had to incur to travel from Najibabad to Haridwar by private car.

Explain why no timely alternative transportation or practical assistance was arranged when it became clear that the bus would not reach Haridwar within a reasonable timeframe.

Register this as a formal service complaint and provide me with the complaint/reference number.

This was not a minor delay. The bus was still at Najibabad at around 9:30 AM, well after the scheduled 7:20 AM arrival time at Haridwar, and we ultimately had to leave the bus ourselves because continuing with the service would have caused us to miss our important occasion.

The experience was extremely frustrating and disappointing, particularly considering that we paid 1,810.80 for this journey and were ultimately forced to arrange and pay for another mode of transportation.

I am attaching the complete ticket for your verification. Please review Ticket No. TV9B6085**** and PNR No.

16329 and resolve this complaint at the earliest.

I expect a meaningful resolution rather than a generic response stating that the delay was caused by the bus operator.

Regards,

Abhishek Sharma

Passengers Seat No. 6 & 7

Ticket No.: TV9B6085****

PNR: 16329

Subject: Request to Improve Matchmaking for High-Level Players (Level 53)

Description:Dear Free Fire Team,I am writing to report a serious issue regarding the game's matchmaking system. My Free Fire account is currently at Level 53, and I put a lot of hard work into my competitive matches.Recently, I was on a 4-match Booyah win streak.

However, in the 5th match, the matchmaking system paired me with teammates who completely refused to cooperate, played extremely poorly, and showed no support at all.

Because of these uncooperative random players, my winning streak was ruined, which is very frustrating.As a high-level player, I request you to please optimize the matchmaking algorithm. Kindly pair me with teammates who match my skill level and account level so that we can play with proper coordination.

Thank you for your time and support.

Player ID: [851153****]

In-Game Name: [Kaal]

Subject: Request to Improve Matchmaking for High-Level Players (Level 53)

Description:Dear Free Fire Team,I am writing to report a serious issue regarding the game's matchmaking system. My Free Fire account is currently at Level 53, and I put a lot of hard work into my competitive matches.Recently, I was on a 4-match Booyah win streak.

However, in the 5th match, the matchmaking system paired me with teammates who completely refused to cooperate, played extremely poorly, and showed no support at all. Because of these uncooperative random players, my winning streak was ruined, which is very frustrating.As a high-level player, I request you to please optimize the matchmaking algorithm.

Kindly pair me with teammates who match my skill level and account level so that we can play with proper coordination.

Thank you for your time and support.

Player ID: [. 851153**** ]

Game Name: [kaal]

kuku tv support team,

I am extremely disappointed and frustrated with the way this payment has been processed.

As shown in the attached screenshot, an autopay request of up to 699 was approved on 16 August, and subsequently 1 was deducted, followed by a deduction of 699 at 4:14 AM. This deduction happened without my knowledge or consent at the time of the transaction.

I had not authorized or knowingly initiated this 699 payment.

It is extremely concerning that an amount was deducted from my account through autopay without any clear confirmation or prior notification to me.

I also noticed that the autopay was later cancelled at around 8:33 AM. If the autopay has been cancelled, I want to understand why the 699 was deducted in the first place and under what authorization this transaction was processed.

This is not just about 699; it is about the security and transparency of handling my money. Customers should not have to discover unauthorized deductions after the money has already been taken from their account.

I request you to:

1. Immediately investigate this transaction.

2.

Explain clearly why 699 was deducted without my explicit confirmation.

3. Provide the details of the autopay authorization and when/how it was activated.

4. Initiate a full refund of 699 if this payment was not properly authorized.

5.

Confirm that no further amount will be deducted from my account.

I expect this issue to be treated seriously and resolved at the earliest. I would appreciate a written explanation and confirmation of the refund rather than a generic response.

I am attaching the screenshot showing the autopay approval, 1 deduction, 699 deduction, and subsequent cancellation for your reference.

Regards,

Nitya Singh

I sent a parcel on dated 07/07/2026 and 16/07/2026 to the same address, which is the boys' hostel for Birla Institute of Management Technology (a well-known place). I typed the address myself on both occasions in the space provided in the app; you may verify/match it from your records.

When on dated 07.08.2026 the parcel can reach without any problem, why on dated 17.08.2026? It is wrong/malpractice of your driver to demand extra money. The customer feels cheated, and above all, there is his way of talking and his misbehavior. This brings a bad name and image to the company.

A customer has so many options in the market to choose from next time. I would appreciate it if you let me know what action you took against the culprit driver.

Subject: Gmail Account Verification and Recovery Request

Dear Google Support Team,

I am unable to sign in to my Gmail account because Google says that it could not verify that the account belongs to me.

I am the rightful owner of this Gmail account and I want to recover access to it. My mobile number is linked with the account, but I am still unable to complete the verification process.

Please help me verify my identity through the linked mobile number or another available recovery method and restore access to my Gmail account.

I am ready to provide any information required to prove that I am the owner of this account.

Thank you for your assistance.

Regards,

Account Owner afroz647646@***.com

Dear foodpanda Philippines Support Team,I am trying to create a brand new account on your platform, but I am unable to proceed because I receive an error message stating: "You cannot use this mobile number as it is blocked on our platform."My mobile number is +63 9051****12.This is a newly acquired mobile number, and I have never owned a foodpanda account linked to it before. I suspect that the previous owner of this recycled SIM card may have committed an infraction that triggered your automated block system.As a new customer who wants to use your services, I kindly request that your technical team manually review and reset the restriction on my mobile number so I can complete my account registration.

I have attached a screenshot of the error message for your reference.Thank you for your time and assistance. I hope for your quick response.

I tried to edit/change my address they want to send a code to a email address I no longer have. I tried to edit/change my email address they want to send a code to a phone number I no longer have.

I tried to edit/change my phone number they want to send a code to a email address I no longer have. So I couldn't get anything changed. I tried to get a real person but I couch get past the dang automated system. I have packages to be decker but I probably won't get them because I have located to a whole different city and state.

So I don't know. I couldn't even delete the account and start over because they want to verify my identity using the email address or phone number on file which I no longer have.

URGENT: Fraudulent Delivery Remarks & Automated Loop Ignored (Order ID: 176733****7927) - Action Required

Dear Noise Support Team,

I am writing to formally and urgently escalate a severe logistics issue regarding my prepaid order (Order ID: 176733****7927), shipped via Delhivery Forward through Shiprocket.

My order has been delayed since August 12, 2026, trapped in a repetitive loop of false delivery remarks. Every single day, your delivery partner falsely claims that the delivery failed because I was unavailable.

This is entirely fraudulent behavior by the local delivery agent for the following reasons: Every time I received the Shiprocket WhatsApp automated prompt stating I was unavailable, I actively went through all 4 steps of their verification process (confirming the delivery date, adding an alternate contact, stating clearly that "No - Agent Didn't Contact", and sharing my precise live WhatsApp location at my address: At-Balijori, PO-Kiakachhar, Dist-Sundargarh, Odisha - 770020).

Despite completing every single automated instruction and being physically present at my location, no delivery agent has ever called my primary number (993776****) or attempted to deliver the package.

I have attached all screenshots of the tracking updates and the full Shiprocket interactive chat proof showing that I have cooperated at every step, yet the local hub continues to falsely close my delivery attempts.

Required Action:

1.

Immediately contact the local Delhivery hub manager in Sundargarh, Odisha, and force them to dispatch my package (Noise 23 MM Nylon Strap + 1 more) for immediate delivery.

2. Instruct the delivery agent to call my registered number 993776**** before arriving.

If this item is not dispatched and delivered immediately, I will be forced to file a formal consumer complaint regarding fraudulent service and shipping negligence.

Regards,

Rahul Kumar Sahu

Mobile: +91 9937****97

Order ID: 176733****7927

i have sent you a message a couple of times but no response. i have an outfit to return.

i love the outfit and the material, everything, but the top fits fine but the pants are huge. they go from the floor to the top of my head. i have never had anything like this before. i am only 5 ft, but never like this and they fall off of me.

someone had to send the wrong pants or something. i would reorder, but it will not get here soon enough. please send information so i can return it. it said when delivered but it was two days later when i got it and i also sent you a message concerning that also.

please send instructions. i have an address to send to Guangdong, China 511400.

please send ASAP. thank you, agnes voss, phone 573-508-****.

Ticket raised. Ticket numbers: 12171****, 12171****, and 12171****.

Please take immediate action. My Parimatch ID is 80097****. My name is Thanithamizhnadan Ramadoss. Date and time of withdrawal: 10000 INR on 3rd August at 19:16.

Next withdrawal date and time: 5000 INR on 3rd August at 18:02. Next withdrawal date and time: 10000 INR on 3rd August. One of the 10000 INR is not credited. Ticket raised, almost 13 days gone.

Every day your team is saying that experienced and expert officials are working on it. If this issue is under experienced officials, then how could it take around 14 days without resolution?

It is my right to escalate the issue to the director of customer service. So kindly do the favor.

Warm greetings to you Sir/Madam

I hope this message finds you well.

My name is Mwesigwa Racheal Nakimuli, a Ugandan.

I experienced a theft on the morning of 10th June 2026 whereby my ATM card, National ID, phones and cash were stolen. Unfortunately, fraudulent transactions were made from my account to CEX.IO and Eneba.

I have been trying to follow up with police in my area Kanyanya but in vain.

While following up with a Stanbic bank staff, through the support line, I was informed that they were not able to receive any information from Visa about the probable suspect. I am kindly requesting for further details about the wallet address, KYC or any other information that could help us to get the suspect.

If given a chance, I would be able to attach the bank statement showing the fraudulent transactions that were made by the suspect from my bank account.

Thank you very much

I will be grateful for your positive feedback.

Kind regards,

Racheal Mwesigwa

256703****43(WhatsApp)

Dear Free Fire Customer Support Team,Dear Free Fire Customer Support Team,

I am a Free Fire player from India. I need help regarding my Free Fire account.

I tried to contact Customer Service through the official India support website, but I am getting Cloudflare Error 1034 Edge IP Restricted, so I am unable to submit my request.

Please help me access the Customer Service and submit my account-related request.

My details:

Free Fire Nickname: [Bhanu Jod]

Free Fire UID: [294382****]

Registered Email: [bhanubhanu733705****]

Device: [RMX3660]

I can provide screenshots and any other information required to verify my account.

Please guide me on how I can submit my request or resolve this issue.

Thank you,

Bhanu

Subject: Request to Recover Free Fire Account Linked to Blocked Gmail

Dear Garena Support Team,

I am writing to request assistance in recovering my Free Fire account. I am currently unable to log in because my registered Gmail account has been blocked by Google.

Here are my account details:

Linked Email Address: dumindanuwan0000@***.com

Player ID (UID): [ඔබ Free Fire UID අකය මතන ලයනන]

In-Game Name: [DRK YAKARI]

I lose access to this Gmail, and I cannot receive verification codes. I kindly request you to link my Free Fire account to a new email address so I can access my account again. I can provide payment receipts or any proof of ownership if required.

Thank you for your understanding and support.

Best regards,

[dumindanuwan]

I was not able to access my account on my Chromebook after changing my password went hall the verification process and still nothing I did everything as instructed still didnt work was told my option is to power wash my Chromebook and loose all the information on it this is crazy that y'all cant help me gain access to my account I feel like y'all should be able yo help me yall should have a way to help customers gain access if they verify yo yall its really them im so hurt right now im gonna loose 5 yrs of information I had stored on there I did everything I was told to do look at outcome below

It happened that it was an attempt to deliver my order one day earlier than it was scheduled. The cart was left on my unit door, yet no one was knocking my door or buzzing the entrance code or phonning.

I was at home all the time. Then I got a nusty info - to my email and phone as well - that the delivery date is unknown or perhaps I wished to return my order to the sender. I was shocked seeing this info. Consequently I acted at one.

Happily, I got another info about the delivery as it was originally scheduled. the FedEx came; I got my precious order. Thank you for the delivery very much. The orders from the Jackson's Art Supply located in UK are extremely important to me.

This is the best and most solid art supplier known to me. Sincerely, EG

WEB SITE TRICKS TO MAKE YOU SPEND MORE MONEY. SICK AND TIRED OF THIS HAPPENING MORE AND MORE, I IMMEDIATELY ORDERED FROM ANOTHER COMPANY.

IN ADDITION WITH THAT OTHER COMPANY IT WAS A PLEASURABLE EXPERIENCE, THE OTHER COMPANY HAS MEANS UP-FRONT OF TELRPHONE TALKING TO A HUMAN. NOTE: NO AI VOICE WILL EVER SOLVE A MAJORITY OF THE PROBLES PEOPLE HAVE...THAT'S JUST A TIP FOR OPTIMALPRINT. I WAS ACTUALLY ORDERING FOR A FRIEND. MY MISTAKE.

SO I SIMPLY WILL TELL MY ASSOCIATES OF WHICH COMPANY TO ORDER FROM.

PS THE OTHER COMPANY WAS COMPETETIVE...ACTUALLY A BIT LESS EXPENSIVE...YOU DO A SERVICE IF THESE COMMENTS ACTUALLY GO SOMEWHERE. THANKS.