Tonya N Jce
Tonya N Jce

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MTM Inc - Problems from start to finish

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First of all, their automated operator, no matter what number you call, doesn't hear my answers to send me anywhere. Multiple times I had to get transferred over there. Even one of the girls I talked to through my insurance company had problems. The operator doesn't send you to them but back to the insurance line.

I've made several calls just to fix things they didn't do correctly. They either don't listen or don't know how to correctly input the information given to them.

They didn't send my payee his card out for a week after I signed up. They are supposed to send it out that day. Then they said it could take 10 business days for him to get it. He's super upset.

I called a complaint line and she said to keep trying because she got told all lines are busy, and didn't help me beyond that.

The app and website make me plan a trip all the way to confirm, then tells me to call in. I also tried to call about app problems. It always tells me they are closed and their hours. Every time I called was during business hours.

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Cons:
  • Never have a fix or ability to fix any of the problems

Preferred solution: Fix phone lines and app. Make it easier to get ahold of them

User's recommendation: Worthless

Anonymous
Guest-6290810 map-marker Gresham, Oregon

Frigidaire - Washing machine a total piece of garbage

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let me count the ways:

1) unbalances the load i put in

2) grossly inadequate amt of water - i've run aa three inch load wherein the entire top half remained DRY!

3) fraudulent water temps. there are five or six listed but in reality there is cold and tepid

4) clothes do not get clean

5) clothes are not adequately rinsed

6) fraudulent "cycles" - there is kinda gentle and kinda rowdy - others are decorations

7) idiotic "cycles" with nonsensical defaults. like, why assume temps on anything?

8) can't accommodate more than two towels without having a nervous breakdown

9) my hamster could design a better machine

10) you greedy, unethical subhumans!

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User's recommendation: DO NOT BUY ANYTHING FROM FRIDGIDAIRE OR ELECTROLUX

Jim W Jeg
Jim W Jeg

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Prosper - Fraudsters

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I took out a short term loan from Prosper. I used them for a previous loan 10 years ago.

I paid this loan off in less than 6 months and was due a refund for an over payment. I contacted Prosper to find out where my refund was and they said it had been sent to my bank from a loan I had 10 years ago. I called customer service and told them that the bank account I used for my loan I had 10 years ago was closed. I asked them why they did not send it to my credit union.

I was told the closed bank account was the only one they had on file. I told customer service that was just false as I had several payments taken out of my credit union on the current loan. I asked them to cancel the transaction and either refund the money to my credit union or send me a check. After a week with no response, I sent an email requesting a supervisor review my complaint.

A week later, I received an email requesting I call customer service so they can call the bank because the nearly $1000 they sent to the bank had not been returned to them. What? Are you insane? These idiots sent money to a closed account and can't seem to cancel a transaction they initiated.

Now they want me to contact the bank? Either these people are complete idiots or brazen criminals. I have to sue these *** to get money I am owed. Do not use them.

You will regret it. This is the poorest financial company I have ever dealt with and I could get better customer service from a tree stump.

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Loss:
$694
Cons:
  • Straight up crooks

Preferred solution: Full refund

User's recommendation: Find a different loan company

Anonymous
Guest-6290761 map-marker Gaborone, Gaborone

Be Forward - Bought a car which came with many many mechanical faults and engine lights on

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We bought a car from the BEFORWARD website and payment went through smoothly. When car arrived and was still at bonded warehouse we noticed that we had received 1 key instead of the 2 that were advertised, there was clear oil spillage all over the engine, there was a flat tyre ( which the agents/carriers that took car from receiving port to our final destination ended up agreeing to cover ) and some engine lights were on; but we did not think anything of them and were just waiting to collect car after paying tax; which we did.

On the day we collected car from the bonded warehouse; the car engine light for coolant/water started beeping; again I did not think anything of this as one may expect a car that had spent over 45 days in transit( Singapore to Botswana ) to be low on things like water and oil.

All this was before car was registered to be able to be driven on my countries roads; we managed to register car and the entire time we would need to pour water every 10km or so which was and is still disappointing beyond believe.

We had spent over 8kusd to purchase a car which looked amazing on the advertised pics & vids from BEFORWARD website and had very low mileage (less than 50k).

After registering car with all its problems and engine lights we started to notice other problems. After a proper car wash we noticed that there was clear evidence that car had gone through a major paint job; one of the doors was a subtly different shade of color than the rest of the car. There were dents that were poorly concealed using paint and the boot area had areas of paint that were bubbling on closer inspection; further evidence that there had probably been a poor paint job on the car; none of this was disclosed on the advert and the vids and pics that were on advert were made in such a way that these issues and many other were impossible to see even with good vision. For example the video advert was taken in a brightly lit studio thus exaggerating how uniform the paint is and the dashboard was not shown as we would would have seen the many engine lights; also the fog lights, one of which we would later notice was not working, was deliberately not shown on the adverts photos or videos is even more evidence that the car was intentionally made to look better than it was.

By the way i had been trying to communicate with the BEFOWARD office which is a mammoth of a task in and of itself; you will never ever hear the voices of the employees you communicate with, they take weeks to respond to emails if at all.

We decided that since no one was responding it was in our best interest to get the major problems sorted out at local auto stores to avoid permanent damage so we parted with 300usd to get the water problem fixed temporarily. the mechanics at the auto shop we had taken our car too explained that the car had many issues and would need us to pay much more and that the 300usd was just for a temporary fix at least until BEFORWARD claims department had responded back to us in our claim for damages.

We finally got an email saying we should fill in a claims form which we did along with providing quotations, as requested, of all mechanical problems we were alleging to have been experiencing ever since we took possession of car and about 4 gigabytes worth of photos and videos with dates. About 2 to 3 months later BEFORWARD wrote to us basically saying the problems we had mentioned had started when the car was in our possession; I felt defeated.

They also sent an attachment of the policy every client agrees to when purchasing a car. Even after going through policy (terms and conditions) it was clear the evidence i had provided was enough to intiate some remimbusrement negotiations of some sort.

The car now has more engine lights like braking system issue and the coolant problem which is the most annoying; we pour water in a car that looks that good every few kilometres.

Here is what you must know as a first time buyer the Terms and conditions you would have to sign by virtue of purchasing a car from the BEFOWRARD website protects BEFORWARD and not you; pics and vids could be made to look better than the real car; that's not their fault but yours for not being smart/vigilant enough to see a scratch from a video or photo.

The advert could deliberately hide/not show the dashboard and if you receive car with engine lights on then again its you fault.

If paint looks good on advert and you receive a car that has been painted then again its not their fault you should have known.

2

This is not the first time I've bought a car online; about four years ago I bought a car which went ages without giving any issues. I will never ever buy a car from BEFOWRARD and good luck for those of you who choose to do that ; if car comes in a good condition its all good but if car comes with issues know that there isn't thing we can do about it and even if there is its a long and tedious process to get them to even notice you or take you seriously.

Lastly there is the issue of fake mileages, it seems the Singaporean Government ( country of origin of the car I bought) may be aware that export vehicles' mileages are tempered with and turn a blind eye; again there is nothing you can do about this...red flag : if a car is 10 years or older and has a mileage of less than 100k then it has most likely has had its mileage tempered with, This whole experience has left a bitter taste in my mouth in terms of online purchases of cars; thank you BEFORWARD for the lesson :)

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User's recommendation: Buy if you are in the business of charity work or losing money.

Anonymous
Guest-6290651 map-marker Milton, Massachusetts

Fox Nation - Patriots 2024 states currently unavailable it is now 6:26 Eastern Time

I called for help and I was told I had to pay $5 and Believe me, $5, does not matter to me, its the principal. What is the point of charging me $5 for tech support and then telling me it is refundable.

REALLY! does that make sense to you? Are you listening to yourself? I purchased Fox Nation specifically because of the Fox Patriot's Award, all other programming is available to me except for the Patriot's Rewards, which has not been available to me since I purchased it on 11/27/24, even when I try to watch the past years, it tells me I need a subscription.

I guess now that you got my money for the full year, I am S.O.L. GET IT TOGETHER!

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2 comments
Guest

Pero un Lyft y me monté y solo me desmonté y me cobraron $80 dólares dice el conductor que por mantenimientos que supuestamente yo le deje el asiento todo tirado donde yo nunca haría algo así

Harsha Lll

I want to long my WhatsApp pin

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Heather K Edd
Heather K Edd

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Verified Reviewer

Babbel - They refused to cancel my accounts and continue to charge me for years

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Original review updated Dec 06, 2024

I am disabled, and while I was recovering in the hospital years ago, I started a trial to see if I could use Babel. It did not work so I immediately canceled it.

They kept charging my account, and 3 months later I tried to cancel it againand so it goes for the next two years! Back-and-forth, they refused to refund what they had mistakenly charged. I even found a duplicate account I was being charged full monthly fees for an auto renewal trial that I had canceled once again they a refund and continue to keep the account open.

This application has never been useful. Its not even accessible for my disability.

Thats the rub!

Ive asked for all accounts to be settled using calls and in writing, but they do not listen and continue to charge for something I never used because does not have accessibility options. It is not equipped for my disability I have Parkinsons disease. So this is just a horrible business practice, ripping off people who have no agency.

They dont listen when you ask for a refund for their mistakes. Theyre accounting is dishonest, lacking integrity, and charging me for two years with double accounts, knowing that this was an incorrect and unfair business practice.

In fact its illegal. What a rip off!

View full review
Loss:
$1496
Pros:
  • So i have no idea what the pros are
Cons:
  • Dehumanizing and ignorant business practice
  • Useless and robotic customer service
  • Refusal to refund for their mistake of duplicate accounting

Preferred solution: Full refund

User's recommendation: use anything but Babel . They do not listen. They will continue to charge you for things you don’t use.

ANNIEROSE L
ANNIEROSE L

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Verified Reviewer

Dfa Passport Appointment System - Passport

Magandang hapon po, mayroon lamang po sana akong gustong itanong at ilapit sa inyo, sana mapagbigyan niyo ako. Ang aking ina ay hindi makakuha ng pasaporte sa kadahilanan na hindi po pala nai-rehistro noong 1980 ang kanilang kasal ng tatay ko.

Nakuha ko na po siya ng ticket para sa tourist sa Taiwan ngayong December 31, nais ko lang po sana itanong kung pwede gamitin na proof na lamang ang kanyang PSA, NBI at resibo ng pagkuha ng postal ID at italagang single po siya.

Gusto ko lamang po siya makasama, 7 taon ko na po siyang hindi nakikita, at sana mapagbigyan niyo ako ng kaukulang kasagutan. Isa po akong OFW sa Taiwan, salamat po.

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Preferred solution: passport,pwede po ba ang NBI as one of the valid i.d

User's recommendation: NBI

Anonymous
Guest-6290606 map-marker Shirpur, Maharashtra

Flipkart - Delivery not at received

The courier services, given by you to "Delhivery" is very poor, bogus, useless and hopeless.. They have not delivered my article, on 2nd December..On 30th November, they called me that they are coming to deliver your parcel..But they did not..

I made 50-60 phone calls to them, but they did not reply.. and finally on 2nd December day cancelled my order.. this is ridiculous and without contacting me, how they have cancelled my order?? I there for advice you to reject or discard the services of delivery courier..

because before this order I have received so many parcel from e cart successfully.. who is responsible for my trouble??

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Tomasz B Dnr
Tomasz B Dnr

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Verified Reviewer

Vinted - Fraud

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My Experience with Vinted: Fraudulent Sale and Unhelpful Support

I want to share my recent experience with Vinted, an online marketplace where people can buy and sell secondhand goods. What should have been a simple purchase of a pair of shoes turned into a frustrating ordeal, with no resolution in sight.

Heres how it all unfolded:

The Purchase:

On November 11, 2024, I purchased a pair of Dr. Martens black shoes from a seller on Vinted, whose username was vanakraj. The seller claimed that the shoes had been a birthday gift, and they were unaware of their authenticity. Despite this, after my purchase, the seller listed the same shoes again on the platform.

It seemed to me that the seller was knowingly selling counterfeit items. I was concerned but proceeded with the transaction, hoping for the best.

The Issue:

After the shoes were delivered, I had them sent to my father-in-law, who lives abroad, as I reside in Iceland. Upon receiving them, he confirmed that the package seemed intact and fine, so I accepted the parcel and left a positive review. However, once the shoes arrived in Iceland, I discovered they were fakecompletely different from what had been described in the listing.

I immediately contacted the seller, explaining the situation and asking for a refund, but they simply repeated the excuse that they were unaware the shoes were counterfeit.

Clearly, I was not going to receive any help from the seller.

Reaching Out to Vinted Support:

Frustrated by the situation, I contacted Vinted Support to explain my concerns. Below is the first message I sent to them:

My First Message to Vinted:

Dear Vinted Support,

I am writing to report an issue regarding a recent purchase of fake shoes from a seller on your platform. Below are the details:

Item: Dr. Martens black shoes

Seller Username: vanakraj

Date of Purchase: 11.11.2024

The seller claimed to have received the shoes as a birthday gift and was unaware of their authenticity.

However, shortly after my purchase, they listed the same shoes again, suggesting they knowingly sold fake items.

My partner, who also has a Vinted account, contacted the seller about the same shoes and received the same excuse. Since I live in Iceland, I had the shoes sent to my father-in-law abroad, who confirmed that the package appeared fine. Based on his confirmation, I accepted the parcel and left a positive review. However, after finally receiving the shoes in Iceland, I discovered they were fake and completely different from the description in the listing.

I request a full refund and for Vinted to investigate the sellers actions to prevent further fraudulent activity on the platform.

Please advise on how to proceed with the return and refund process.

Thank you for your assistance. I look forward to your response.

Best regards,

Tomasz Bidzinski

Vinted's First Response:

A few days later, I received a response from Vinted, which, unfortunately, was not helpful:

Vinted's Response:

"Im truly sorry to hear that your transaction didnt go as expected.

If this hasnt been done already, please reach out to your seller to find a solution. Kindly note, if the matter is reported to local authorities, we will do our best to cooperate if they contact us.

When you receive an item and have concerns about its authenticity, please always make sure to report it to us within 48 hours (2 days) after youve received the item (transaction status updated to 'Delivered') by clicking the 'I have an issue' button. If you do not click on the 'I have an issue' button within this timeframe, the funds are released to your seller.

Please note that if you choose to press on 'Everything is OK' button, it has an immediate effect of releasing the funds to the seller, and this action is irreversible.

When you next shop on Vinted, please feel free to ask for item authenticity information from sellers e.g. extra photos, receipts, or original packaging. Just click the 'Ask seller' button to start a conversation.

We really hope that youll find a solution and that your future transactions on Vinted will be successful."_

My Response to Vinted:

After reading their response, I was deeply dissatisfied. I couldn't understand why they were emphasizing the 48-hour reporting window when my situation clearly involved fraud.

I sent the following reply:

My Response:

Dear Vinted Support Team,

Thank you for your response, but I must express my continued frustration with the handling of this matter.

I fully understand Vinteds policies regarding the 48-hour reporting window; however, the situation at hand is about fraud, not a simple oversight. The seller knowingly sold counterfeit goods, and I followed all reasonable steps before and after receiving the item. I contacted the seller, but as expected, no resolution was reached.

This is a serious breach of trust for any platform that claims to value its users safety and well-being. Vinted should be held accountable for protecting buyers from fraudulent sellers, not leaving them exposed due to a time-sensitive reporting window.

If Vinted continues to ignore this issue, I will be forced to report the fraudulent seller to relevant consumer protection agencies and share my experience publicly on trusted review platforms.

I urge you to escalate this case for further investigation.

Thank you for your time and attention.

Best regards,

Tomasz Bidzinski

The Final Response from Vinted:

Vinteds final response simply reiterated their policy:

Vinted's Final Response:

"Unfortunately, Im no longer able to suspend this order, since the payment was released to the seller.

We care about our members safety and give buyers 48 hours (2 days) after the order is marked as delivered to let us know if anything is wrong by clicking the 'I have an issue' button.

Unfortunately, Im not able to issue you a refund for this order.

However, you can reach out to your seller to find an amicable solution."

The Bottom Line:

Despite all my efforts, Vinted refused to offer a refund, citing their 48-hour policy and placing the responsibility for authenticity on buyers. This means that if you dont catch a fraudulent item within two days, youre left without protection. To me, this policy doesn't account for the reality of fraudwhere buyers might not immediately realize they've been duped.

In the end, this situation has left me disappointed not only in the seller but in Vinted as a platform. Their failure to protect consumers against fraudulent sellers is unacceptable.

I urge potential buyers to be cautious when purchasing from Vinted, especially when it comes to high-end items that can be easily replicated.

What Can You Do?

If you find yourself in a similar situation, I encourage you to:

Report the issue immediately if you suspect the item is counterfeit.

Reach out to Vinted support for a resolution, but keep in mind their stance on the 48-hour rule.

Share your experience on trusted review sites, social media, and forums to warn others.

Lets hold companies accountable for their policies and ensure that buyers are protected.

Final Thoughts:

It's disheartening when a platform that you trust fails to offer the protection you deserve as a consumer.

I will continue to share my experience with others and escalate the matter to consumer protection agencies. If Vinted or any other platform truly wants to build trust, they must reconsider how they handle fraudulent activity.

View full review
Loss:
$150
Pros:
  • Non

Preferred solution: Full refund

Farhan M Por
Farhan M Por

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer
| map-marker Barcelona, Barcelona

Recover disable personal facebook account

Recover disable personal facebook account
Recover disable personal facebook account - Image 2

Hello Dear Sir, my account, under the name Farhan Mohit, has been community disabled. I want my Facebook account.

Sir, I'm sure I didn't break any of your rules and regulations. I respect both you and your community guidelines. However, I'm confident there has been a mistake. Please, I request you review my account again and reopen my Facebook account as soon as possible because I have linked my account to other social media platforms such as PUBG Mobile and Instagram, along with many apps that I have downloaded from the Playstore. I remember following all your rules and regulations, but my account was still disabled.

Please, sir, review my ID faster, and please update your report system. I urgently need to recover my Facebook account.

Thank you so much.

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Zelma Gro
Zelma Gro map-marker Houston, Texas

Avis - Rental SUV tire is very dangerous delayed our festination

Me and my wife rent a SUV for 2 days as soon as we are going out destination we noticed our front wheel is bald down to the tire wire,the wheel was shaking bad so because of that we cannot go to our destination I show the agent a missing part of tire she said it fine now we are paying the price in the parking lot my wife have a heart condition ,I have a blood circulation problem so my legs need to be stretch out it cannot be done here our skin smelling bad no place to shower we need urgent help and payment to we can go to final destination,we are in canroe tx key no 5973**** my wife no 832233**** my no 832233****

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User's recommendation: Not to trust avis car rental

Anonymous
Guest-6290502 map-marker Plains, Kansas

Evergy - Overcharging net metering

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Have ridiculous bill with net metering and wasn't hard to find out why. They are charging me for both meters.

Instead of the net difference between them. Noone at the company knows what electrical 1 and 2 are on a net metering bill. It's for the two meters on the back of my house one monitoring overall production one my overall consumption. Net metering means net difference not gross total and explaining that to people with the IQ of a potato is impossible.

So In short I'm now paying a solar payment of 350 a month and my energy bill is now over 400 a month while my usage meter runs backwards most of the day every day because these thieves are either purposefully or by way of stupidity charging me for my own electricity that I'm producing with my own equipment on my own property. You know steeling my property. This is the worst company in existence. It is a litteral criminal enterprise.

If you steel from a company you go to jail if they steel from you you go eat *** *** evergy. Wanna act like I'm stupid because you don't understand my words. Telling me well the sun goes down at night. Yea b**** at night when my lights are off and my ac ain't running.

There is nothing your GED can teach my bachelors of science in thermodynamic theory from the University of Central Florida and my seven years working as an electrical engineer. Thanks but not today you *** mouth breathing troglodytes.

I could reach into my spare parts drawer and build a you that knows more about electricity than you do you *** retard. PS I installed your high security gate at your facility north of town you want me to show you how high security it isn't just saying.

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User's recommendation: Rub two sticks together

Sl J
Sl J

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Garena Free Fire - Subject: Urgent Appeal Regarding Unjust Blacklisting in Free Fire

Garena Free Fire - Subject: Urgent Appeal Regarding Unjust Blacklisting in Free Fire

Dear Garena Support Team,

I am writing to express my concern regarding an issue I experienced in Free Fire that has led to my account being blacklisted and suspended. While participating in training mode, my account was suddenly flagged and restricted, preventing me from playing with friends or accessing Battle Royale matches.

I would like to emphasize that at no point was I using any hacks, cheats, or third-party software that would violate Free Fires terms of service.

This suspension has been very frustrating as I have always enjoyed the game fairly and have adhered to all guidelines set by the platform. I am confident that this action was an error or misunderstanding. My gaming history has shown no suspicious behavior, and I believe this incident is a mistake that needs to be reviewed.

I kindly request you to look into my case and lift the suspension on my account as soon as possible.

I would greatly appreciate your assistance in investigating this matter and providing any necessary clarification.

Thank you for your attention to this issue. I look forward to your prompt response and hope for a resolution that allows me to continue enjoying the game with my friends.

Sincerely,

[Sl joker/ 765688****[uid]

[adanumichael012@***.com]

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Preferred solution: Resolved false accusations so i can play free fire with friends and battle royale

User's recommendation: That they should fix this blacklist problem and will like two play with friends and battle royale

Jo W Yhq
Jo W Yhq

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DPD UK - Terrible customer service

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I received a message saying my Sky stick would be delivered between 12:45 and 1:45, so I rushed home from work and waited...and waited...and waited! Many hours later, I got a second message saying it would be delivered between 6:08 pm and 7:08 pm, and so I sat waiting again.

Did it arrive? No, but did I get any further message or explanation? No. I looked today and they have the audacity to say that the driver attempted delivery and we weren't in, so not only do they not bother to deliver parcels, but they lie about it.

I now have absolutely no idea when I can expect my delivery, so I am going to complain to Sky. Absolutely dreadful customer service and no telephone number to call.

Shame on you, DPD. You are the worst delivery service ever.

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Cons:
  • Poor customer service and after care

Preferred solution: Apology

User's recommendation: AVOID

Anonymous
Guest-6290441

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Seattle, Washington

Temu - Delivery 3x now wrong shows package at wrong house

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Temu - Delivery 3x now wrong shows package at wrong house
Temu - Delivery 3x now wrong shows package at wrong house - Image 2
Temu - Delivery 3x now wrong shows package at wrong house - Image 3
Temu - Delivery 3x now wrong shows package at wrong house - Image 4

First off to say fully investigation done when item from On Trac delivery to wrong house with photo after email 5x showing twice picture to your company what my hose looks like ...Small house with no porch with Cedar fence TAN COLOR Red Door This Company wouldn't Refund me or Re send / Photo sent house mint green with porch & white screen door to call a customer a liar basically is WRONG!!

I am disappointed in this company not to be professional and consumer to do all the work about package items.

I spent alot for Christmas due to a major surgery not being able to walk so ordered from Temu & got alot of run around & nothing out of my 170.00 order so will never recommend this company...NO ONE MAKES IT RIGHT & ACTUALLY LOOK AT THE PHOTOS THAT WERE EMAILED JUST BASICALLY SAY YOU'RE A LIAR WITH OUT COMING OUT & SAY IT TO YOU JUST SEND IT IN TEXT TO YOU...POOR BUSINESS ETHICS!!

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User's recommendation: NEVER...Order sent from On Trac not to my home. Enclosed is package that went elsewhere my home in photo has Reddish Door

Anonymous
Guest-6290440 map-marker Sofia, Sofia-Capital

Terminix - Upset customer

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Never hire these crooks! Terminix was paid a substantial amount of money to perform a rodent exclusion and treatment.

They have miserably failed to do so! The issue is going on for now over 5 months. I have received 2 incorrect reports, exclusion points were missed, technicians did not show up when they were supposed to, traps were not checked. After multiple complaints they suddenly send someone who placed glue traps with POISON inside the house without notifying my tenant, as well an open cage with poison outside the house, which I believe is totally illegal and extremely dangerous!!

I have contracted a local company now, and they were flabbergasted when they discovered the glue traps, open cage and poison in the house! Terminix is the most awful pest control company ever!

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User's recommendation: NEVER hire Terminix

corbin k
corbin k

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Verified Reviewer
| map-marker Salina, Kansas

Home Depot is fraudulent and no one at corporate cares to make it right and refund us customers

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Why does Home Depot have an absolutely appalling and completely embarrassing 1 out of 5 star review on the Better Business Bureau?

Because in many situations, like mine recently, Home Depot DOES NOT CARE about us customers at all.

They cheat us and commit fraud on many customers to steal our money while not providing us the product that we paid for.

Simply put, there really needs to be some sort of class action lawsuit on them.However, since they are a Fortune 500 company, they are well protected from any lawsuits and skilled at spinning the truth. Then like most large corporations their upper management people almost all do not care about doing the right thing.

In my recent fraudulent situation the Home Depot.customer service and supervisor used unprofessional, unethical and illegal lame excuses.To somehow not just fix the problem and refund me.

I will explain my simple and inexcusable situation below where I ordered two 5 gallon containers of roof coating that cost $344.75.I ordered them about 24 days ago online since my local Hays, KS Home Depot Store did not have any in stock.I will also show you the screenshots of their response to show you how crazy this is for them to even admit they were wrong while still doing nothing to fix the problem.

One of two 5 gallon containers that I ordered was damaged on the FEDEX truck while shipping to me so it was returned back to them before I ever received it.The other 5 gallon container was delivered to me and I never used it since I needed two of them to complete the job so I returned it to the store.

Long story short.

Home Depot uses a third party company TRE for returns when ordering online.Home Depot's online system somehow messed up and didn't automatically refund me back for the damaged item in shipping that was returned to them by FEDEX.Then the third party company TRE won't allow me to be refunded for the damaged item I never got or the new unused item that I returned to the store that they kept.

They simply kept it at my local store because we figured the store manager, Brendon, who is a well respected and remarkable manager as everyone knows, could figure this out hopefully and refund me.However Brenden has been sick for over a week now unfortunately, so all the assistant managers can't figure out how to get corporate to fix this problem.

Because even at my local Home Depot store in Hays, Kansas their computer system at the store won't allow it due to TRE having full control of all returns under my order #.

Therefore, since the Home Depot customer service on hold times were always 30-40 minutes each time I called Monday morning.I decided to use their new customer service text system on my phone.That still was a 40-50 minute wait, but at least they would text me back rather than me holding on the phone for basically that long.

Therefore, I choose to text someone on their Home Depot customer service text system rather than be on hold on the phone for so long.That online Home Depot person texted me saying they were sorry that the TRE system won't allow me to get a refund at all.

The customer service person at least admitted that their system messed up by not refunding me back on the product damaged and returned to them on the FEDEX truck.They said the reason this most likely happened was because their supervisor said my address was changed by FedEX during shipping.What they didn't know was I didn't change the shipping address nor did anyone else.

What happened most likely, was the address I put down for my order was our old family farm address.

Where no one has lived at for over 30 years so I could see how that might have caused their FedEx delivery system to double check things.

It is a valid physical address at our old family farm and UPS and the post office had been delivering to our farm for over a month.However, this would have been the first FedEx package to this address for over 30 years so I am sure their system had to update and validate this.Therefore, that might explain why Home Depot's crazy third party TRE system flagged my order somehow, but that still does not justify them not refunding me now and correcting the problem.

However, Home Depot's customer service and supervisor, who didn't even call me, but rather just sent me text messages.Said, they apologize, but they have no authority over their Retail Equations (TRE) merchandise refund verification system that denied me of ever getting a refund.

Therefore, even though I did not have either one of the two 5 gallon containers that I ordered from them for $344.75.That my only option to get my money back would be to dispute the charges with my bank on my credit card.

Can you believe this???Home Depot actually texted me to try and get my bank and VISA to eat these charges for two products they still have of mine.Yes, they are stealing and lying to me by selling me two products that I do not have from them now.Then they are trying to get the bank and VISA to pay me back rather than legally refunding me back.

Again, how can Home Depot commit so much fraud and theft on customers and keep getting away with this?

Even their outdated unreliable dysfunctional returns system in the store over the years commits theft and fraud on many returns of customers.I have brought this to the attention of many of the employees who obviously know about it and they say no one listens to them to ever fix it.

If you are not paying attention when you return several items you can lose a lot of money to them.Their faulty returns system basically can void an item or more out after they initially seem to be added to your returned items while scanning them.They will never fix this faulty fraudulent returns scanning system on their computers.

Why? -

Because it makes them a lot of money and they don't want to invest money in fixing something that will cause them to lose out on taking customers' money.

There needs to be a class action lawsuit against Home Depot because this just happened to me as I am sure it happens to so many others.

Then to make it worse, an assistant manager at the store, Brittany called me today since no one at my local Home Depot in Hays, Kansas has called me back all week to find a way to refund me back.Again, the store manager, most likely could figure it out, but he has been sick so it is not his fault at all.

Therefore, Brittany, an assistant manager called me today.She disturbingly and disrespectfully told me the only way for me to get refunded my $344.75,was to keep calling TRE even though I told her they won't fix the problem.

Brittany knows I spend over 2 hours on text messaging customer service and talking to TRE already,And yet, she couldn't call them or take care of this problem, but she wanted me to keep calling them and spend more hours of my time to get my money back.

Sadly and disturbingly, Brittany didn't care if I was the customer or care about me just like Home Depot online customer service and TRE doesn't care either about taking care of us customers.

Home Depot is a heartless cold blooded money driven company.Home Depot will take your money even though they don't provide you with the products you ordered.Then they will illegally and unethically want you to call your bank to get them to dispute the charges so they pay for it and not them.I have all the screenshots of them even telling me to do this which I will attach to my case.

Then Home Depot doesn't care that I spent over 2 hours already trying to get my stolen money back from them.Home Depot is all about the money and has no truth in them.Yes, without a doubt there is some wonderful people who work for Home Depot just like any other company.

However, if you don't fortunately get a hold of those caring people you are screwed like in my situation.Then a lot of wonderful people who do work for Home Depot know if they try and speak out on something they see wrong with the company.Even something that is defrauding us customers and stealing our money, that the corporate office simply does not care and will not listen.

Overall, Home Depot is just a typical, unethical, dysfunctional company with lame excuses and no truth in them.They love the profits and money and could care less about us customers.That is exactly why the Better Business Bureau has them with a 1 out of 5 stars with thousands of customers like myself clearly stating why this is the case.

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User's recommendation: Great until you run into an issue they don't get anything done to make it right

Marilyn D Bdx
Marilyn D Bdx

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Vodacom - Cancellation

Subject: Urgent Request for Contract Cancellation - Multiple Previous Attempts

Dear Customer Service Representative,

I am writing to formally and urgently request the immediate cancellation of my contract. Despite sending numerous emails attempting to cancel my contract, I have been unable to successfully terminate the agreement.

Key details:

I have sent multiple cancellation requests via email.

I no longer reside in South Africa.

I am unable to contact your office by phone.

Unauthorized charges continue to be deducted from my account.

I request:

Immediate cessation of all future charges.

Confirmation of contract termination in writing.

Refund of any charges processed after my initial cancellation attempts.

Please process this request as a matter of urgency and provide written confirmation to this email address.

Sincerely,

Marilyn

Vodacom Business SR#: SR241101-****07 - Re: Vodacom Subscriber Collections Reply - Authentication Required

SR Number: SR241101-****07

Abstract: Re: Vodacom Subscriber Collections Reply - Authentication Required

Opened: 2024/11/01 10:01:30 AM

Dear Anonymous@***.co.za,

Your Vodacom Service Request has been received. Please quote this SR number when following up.

Kind regards,

VB Cancellations

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Loss:
$1700
Pros:
  • Non
Cons:
  • Never get back to you

Preferred solution: Cancellation

User's recommendation: Vodacom is useless

Lenny F Chc
Lenny F Chc

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| map-marker El Paso, Texas

Walmart - Discrimination Endured Here

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This is regarding the Walmart at 10727 Gateway Blvd W, in El Paso TX 79935

I AGREE with Luis Vargass google maps. review.

I left tonight feeling discriminated and harassed. As an ADA disabled individual , I will be following up with the local El Paso ADA compliance department.

First off, with ten minutes left until close, this disturbingly annoying lady comes on the speaker to let you know they are closing in ten minutes. I would understand if it was every 5 minutes, but they repeat her disturbing announcement literally every single minute, literally. She sounds like a lady from a horror movie trying to seduce children.

Because of this, I took my time a little bit. It was like 1102-**** and Im going to get sleeping medicine and pay real quick. A robust manager lady (probably the one Luis mentioned in his review who should be investigated) looks at me and says are you heading to the cashier. No mam/it , Im not.

Im going to get sleeping medicine real quick then pay. She then ignores me . As I get to the pharmacy section, I politely ask another robust lady that works there (the female employees at this location are well fed), where the sleeping medicine is. She couldve politely said its right there but please hurry, we are closing, as I had been very polite up to this point.

Instead, she says its 1103 we are closed. I said Im just getting some sleeping medicine then paying , and then she told me where. At the same exact time, some wannabe cop, captain save a &oe security guard is following me. Like Literally only two minutes past close because im grabbing sleeping medicine real quick.

Then when it was time to pay, some other lady who was a bit friendlier than the two other individuals , comes to help me.

She made me feel rushed to the point I couldnt calculate my purchase, and also violated my personal space. If this was a male employee acting like this it wouldve been seen as harassment. I have a mental health disability from childhood abuse and it was flared up tonight because of the discrimination I endured.

I would like to speak to the general manager or district manager immediately. This outrageous behavior should not be tolerated.

I would understand if I was taking my my sweet time 10 minutes past close , that would be ridiculous. But im literally just grabbing some zzzquil at 11:02

I used to work at target and we were firmly instructed not to behave this way as employees. In fact some were laid off for acting this way. Perhaps I should instruct the local ada community on our social chats to boycott this Walmart.

Drive them out of business. Starve, rinse, and repeat

That intercom lady sounds like a goblin from a horror movie, please change !

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Loss:
$3
Pros:
  • Somewhat affordable
Cons:
  • Nasty staff

Preferred solution: Apology

User's recommendation: Boycott

1 comment
Guest

You were not discriminated against in any way. What did happen is you were behaving entitled as if the rules didn’t apply to you. Next time arrive early with enough time to shop.

Teresa S Agj
Teresa S Agj

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Verified Buyer
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Expedia - Made a reservation and was not told that this is a stand by ticket

Expedia - Made a reservation and was not told that this is a stand by ticket

I purchased 2 tickets. When I was trying to book it, I added 'Go Sav' and I chose my seats.

When I tried to add luggage, it kept not adding that, so I proceeded with adding luggage. I thought I had my seats because I'd picked them and it said '0 pay', which was included. When I got my itinerary, it said the seats were not chosen. It was $496 with taxes and fees.

I paid a total of $585 and some change, but I did not see the tickets were standby tickets. One of your agents, Miranda, who I talked to, said I would have to pay another $256.

This is not fair to me as a customer. I booked that flight thinking I was getting a deal, and the trip is a business trip that I cannot miss.

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Loss:
$585
Cons:
  • None at the moment

Preferred solution: Have my seats confirm and my flight I book and not on standby

User's recommendation: Make sure of what u purchase