Browse Reviews and Complaints
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Verified Reviewer | Naperville, IllinoisAttempt to contact Amazon by phone
Although it pains me to say anything positive about Jeff Bezos, my experiences with Amazon have generally been positive with the exception of awful delivery experiences by drivers who completely ignore instructions but that's a different issue. In this case I contacted Pissed Off because Amazon has changed their contact information and the ability to call Amazon directly for help.
Now Amazon has to call you and according to the representative to whom I spoke even that is going to disappear and you will not be able to actually talk to a live human representative in the future which will totally suck.
Being able to talk to a live representative has been one of Amazon's best features and when it goes I hate to think of how miserable the situation will be when we're doomed to having to deal only with AI chatbots. Pissed Off was great in getting me the direct phone number I was seeking.
User's recommendation: Pissed Off did the job. Highly recommend using them.
Simonmed Imaging - Terrible customer service
I hate coming to this place. Front desk personnel are about as friendly as a rabid wolverine.
No instructions given. I filled out papers and went to give to person at front desk. She was texting on her phone. I stood there 5 minutes.
She never even looked up. The other front desk person just stared at me. Never said anything or offered to help. I went back and sat in my seat.
They hide behind their computer screens. Technicians no better. I have extreme knee pain. Humana Advantage authorized two X-rays.
(They were feeling charitable that day.) Technician said nothing wrong. Everything thing fine. Well, it's not.
I'm here for a bone density screen and mammogram. Long waits.
I've been here 30 minutes and I am still waiting. I really don't see the point in having these done as the technician will just rubber stamp them as "all is well, no problems" like she did my knee.
Giving them 15 more minutes, then I am leaving.
User's recommendation: Get an advantage plan that will let you go somewhere else.
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Verified Reviewer | Monroe, LouisianaNational General Insurance - People need to be aware of how awful this company is!
This is absolutely the WORST insurance company Ive ever had in my 46 years of living. I was reluctant to even go with them because Ive never heard of them.
I had a recent increase with State Farm due to a teen driver and was shopping around and found them. I wish I never did and I should have trusted my gut. After my insurance was written they forced all of my drivers to use an app but didnt tell me anything about this app until after I paid. Mikayla the person who wrote the policy was crazy calling me day and night to get the policy started.
I felt very pressured by her, but never heard from her again after that. You are basically left hung out to dry with this company. The customer service is terrible and they dont know anything ever when you call or email. Ive had them for about three months and now today I get a letter of cancellation.
The reasons in the letter are they think I have a wood stove, which I dont. I have a gas fireplace like most people, my swimming pool is an issue apparently but they have no reason why. I have a five foot tall chain link fenced in back yard with two locking gates and live in the country. This is such a ridiculous company to deal with.
You are a number to them and nothing else. I would strongly advise NOT going with this company.
- Monthly plans
- Horrible customer service
- Cancelled with no cause or warning
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMandala Scrubs - Uniform does not fit and very uncomfortable
After I returned four sets of uniforms from two different purchases to the Mandal Group, I only received reimbursement for one. I have been sending messages, including the receipt number and a picture of the receipt, but I have not received any responses from them.
They have all four pairs of uniforms that I purchased. It's very unfair. I am still waiting for my $78 and change from Mandal Scrubs. There's no contact number to reach out to customer service.
For businesses in America, it is unusual not to have a customer service number. The only way to communicate is through email, which no one responds to.
That's unfair and feels like a scam. I am still waiting for my $78 and change.
- Scams
Preferred solution: Full refund
User's recommendation: do not buy from Mandala scrubs they are unable to reach via telephone number and when you return stuff, they will not pay you back if it’s not what you wanted
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dubai, DubayyAmazon UAE - Missing Item
Two things - one, my order was not fulfilled correctly. Two, and far more importantly, there is NO WAY TO CONTACT AMAZON UAE!!!
I have spent literally hours on their website with no luck. They don't even acknowledge that I've had an order - "you have placed no orders in the past 3 months". Well, if that's the case, why did I receive part of an order that I DID PLACE less than a week ago. There's a phone number - nope, it doesn't work.
There's a web chat - nope, it doesn't work. There's a place to request a call back - only one problem, it has a Saudi prefix, which you can't change, and I'm in Dubai!!! Frustrated? Angry?
Disappointed? All of the above!!!
User's recommendation: Be very careful if you're looking to contact Amazon - impossible!!!
Gift Cards are a Waste to Buy at Sundance Catalog
I was given a gift card from Sundance for my birthday in February. I saved it to buy sweaters now during the sale.
I couldnt get the site to accept my gift card.
I left a message but got no call back so I chatted with them about it.
They said they couldnt accept my gift card because there was something wrong with their technology.
Really?
Well then how about hand looking it up and letting me buy the pieces I wanted during the sale?
There was no offer to help me.
As a big customer of Sundance Im very unhappy with their terrible customer service.
I dont feel appreciated as a customer at all. My advice is to not buy gift cards from Sundance.
And needless to say I didnt place an order during their sale.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kansas City, MissouriAmazon - Called I September to have my mom’s account since she passed away in 2022. Asking for refund order went to wrong address.
I called in the month of September to have my Moms old accounted deleted since she passed away on January 7, 2022 because I wanted to start my own account with Amazon. Customer service advised me they will close the account and wait 30 days to open up my own account.
On 11/4/2024, entered my darlenecaw@***.com to order Nutrafol for hair growth. I ordered and entered my address 22052 W 66th St, unit 39, Shawnee, Ks 66226 where it went to my Moms old address 6311 Woodland KCMO and thats the old account should have been closed back in September. I paid $102 and asking got refund and need to file a complaint using my Moms account who passed away in 2022 not good.
Im just asking for the refund back and close my Mom Annie West account. Please!
User's recommendation: Please make sure loveones who gave passed away account is closed.
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Verified ReviewerInstacart - Shop rite plus card linked to my account not being used
The last two orders from Shop Rite and my price plus card hasnt been used. This has cost me saving and now it has cost me a turkey, the points from using the card goes towards a free turkey.
I called your so called help center and they obviously dont know that when your card is linked you dont have do anything else. They tried telling me that I needed to add it when paying which is pure bs.
Perhaps if you had your help center in the USA they would understand. I expect a reply back as this has only happened since the free turkey promo started which leads me to believe your workers are using my point for themselves.
- Shady shoppers
Preferred solution: A free turkey that they caused me to lose out on
User's recommendation: Don’t use Instacart no customer service at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCity Furniture - Extremely disappointed #619333
To Whom It May Concern,
I am writing to express my extreme dissatisfaction with City Furniture. After remodeling our home, we made the significant decision to purchase all our furniture exclusively through your storebedroom sets, dining room set, couches, tables, stools, and more.
Unfortunately, this has turned out to be a regrettable decision.
The issue lies with the buffet table that completed our dining set. After a long wait, it finally arrived, only for us to discover it was damaged. Upon contacting City Furniture, we were told it was the last one available, and wed have to settle for someone coming out to fix it. For an expensive item, this is beyond disappointing.
Instead of a fair resolution, we were offered a laughable amount in gift cards.
Even the so-called final offer of a $375 discount feels like a slap in the face given the amount we have spent at your store.
I would have expected City Furniture to be more considerate of loyal customers who invest heavily in your brand.
This experience has been infuriating, and I would absolutely not recommend City Furniture to anyone. Other stores clearly value their customers more.
Regards,
Danny Cejas
Preferred solution: Price reduction
User's recommendation: Don’t purchase from City Furniture
Subway - Wrongfully accused and fired
I was not feeling very good but still came to work. I fight with epilepsy sezurie and I told the boss when she hired me.
I had some bad episodes last night so I asked her to close for me.
She got very hateful She wrongfully accused me of being on drugs with no proof to back up her accusations and then proceeds to say well I am a danger to her and other people when she has known the whole time I have medical issues and as I said before she wrongfully accused me of being on drugs without any proof of a drug test or anything like that. I believe the way she handled the situation was not appropriate and rude an unkind it's the manager in Westville Oklahoma Nadeen and something needs to be done because she was very unkind and very uncaring.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMarrybrown - Complain service MB Chukai Kemaman
11/11/2024 my order no 34939, it takes exactly one hour waiting as I am collected my food @2209hrs the reason given is due to waiting for fried chicken to be ready but I believe it is not as I have heard one of the staff mention (during 2130hrs ) they are running out of rice. but really unsure the real reason if that the case superior should info the customer in advance.
Do you think it is right for customer to wait for one hour just to wait for 3 simple item with the reason chicken is not ready where prior to my food readiness i saw customer order number after me ( as the number 34948,34950) collected their food 20mins earlier than me.
If you go to western restaurant you can get more earlier than that. This is fast food restaurant! furthermore if you read through my order
1 x Nasi Kandar with original F Chicken
2x 2 Pcs Original Fried Chicken
1x French Fries
and what I received when arrived home as exactly what you see in the photo. I receive only 2 piece of Chicken (missing 2pcs of chicken) and other 2 item and I can report to KPDNKK if i want it to.
Please carefully train your staff and look into it nicely in future. Please get my refund for missing 2 pieces of fried chicken.
Preferred solution: Full refund
User's recommendation: Please refund my 2 pieces missing fried chicken
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Verified ReviewerEverdries - Info on return
I have two different orders here without paperwork for the items inside and instructions on how to return them if I do not have order confirmation. Please advise how to return them.
One package has two sub-packages, each with five items inside. The only information on them is 'P17502XL'. The other information is 'USPS 926129****913509****'. These small packages were charged to account 3658 on October 1 for $105.90.
Another order showed up with two larger packages, each marked only with an 'S' on the outside. Again, I do not have order numbers since you do not confirm purchases when placing the order. This was also charged to account 3658 for $105.90. I am returning three packages to PO Box 2903, Phoenix, AZ, 85062-****.
Please help with this. The returns are because the items are too large. The product looks nice and has a soft feel. When you can come up with a smaller size, I will be the first to order.
I have been using this for over one year, so I know what's good from what's shabby. My phone number is 864-242-****.
As you can tell from above, I am not computer-savvy. My email is obriencgo@***.com.
- Look nice
- Look like they would work
- Have been using for years have nice feal
- Run to large
Preferred solution: Full refund
User's recommendation: product runs large looks like would be great if size runs true to number
Stayforlong - Taken 27 0 out of my account/ paid 20 deposit " payment due December 5
I have just made a Reservation at Corona Del Mar Benidorm for 10 nights!! I had made another reservation to continue my vacation at Voramar Hotel Benidorm ' The deal was to pay 20 pound deposit now' pay 270 pound balance on December 5" I have screenshot of booking ' they took full amount of 290 pounds' which almost left my account empty in Spain!!
So I can cancelled my booking at Voramar in order to retrieve my 270 pounds as I had no money to speak off!!! They have refunded. my 270 pounds" but not 20 pounds deposit !!
I've asked them to send the 20 pounds deposit " and I will re book the Voramar again!!As yet no appolagies or refund!!! Michael Wardle ' retired European traveller'
User's recommendation: Just have all photos of reservations
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Singapore, SingaporeShopee Singapore - 15 days of no question asked ?
This started with a cabinet wardrobe , we have a crashed argument over the phone . The seller refused to acknowledge that they are selling defective with this 42cm hang rod and shoppee did not deliver their promise about no questions asked .
The manager called and pretend to sound sympathetic when he muted my voice to do something else , there is no way that we could apply the 15 days slogan with the parcel untouched and original packaging ? It was ridiculous to apply this terms and conditions!
How are we going to identify the counterfeit and the item is not damage? I have enough of their *** asking you to change to change of mind , the whole slogan is a joke .
User's recommendation: Do not buy furniture and high value items
Paxi - Customer service wouldn't cooperate with me for ***
I ordered some clothes from Yaga and made the biggest mistake of my life and handed the responsibility of delivering to paxi. paxi is one of the most incompetent delivery services you could waste your money on, their customer service is horrible as they wouldn't even listen to the sender asking them to NOT hand over to the courier.
They wouldn't even listen to me when I asked them multiple times to NOT hand it to a courier.
Now I have to wait probably a year before they unhand me this package which is LITERALLY 20 MINUTES from the paxi store where my packet should be dropped off. Instead, they opt to steal your money and run, while also leaving a big *** you in your face every time you want to know where your packet is.
By using paxi you are funding thieves and wasting your time.
0/10 worst delivery service ever made
User's recommendation: don't ever use paxi.
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Verified ReviewerFacebook - Acct hacked and linked to a bad IG acct
On Thu, Oct 31, 2024 at 10:44 AM Michele Daigle wrote to :
Hello,
I've been trying everything under the sun to get my hacked acct re-enabled.
Last week I was hacked and they associated my account (Michele Daigle) to an Instagram account mrs_wright661018a that violated community standards.
To appeal this, FB says to log into the IG acct and go to notifications...I don't have that IG acct so I cannot do that. I need my FB page re-enabled so that I can change my PW and save the pages I created for community actions and my small businesses, not to mention my friends.
Please assist me as soon as possible with this!
Michele Daigle
813 334 ****
- Connections and community
- Absolutely no way to talk or chat to fb for help
Preferred solution: I want my disabled acct reinstated. I have community action pages and business pages that I cannot use now thanks to a hacker associating my FB acct to a bad IG acct.
User's recommendation: Do not click on DMs from a "FB" member in messenger.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZula Casino - Horrible casino out of 68 casinos this one won't verify me
I have currently played in upwards of 68 casinos according to my records. I have never experienced any kind of trouble with redeeming my winnings at any of these casinos except for Zula.
To this date, I have not been able to successfully redeem my winnings because they keep having problems with my verification process. It is no different than anybody else's, however, they keep declining my verification information. All the information I have given them is accurate to a T. I am extremely upset.
I have complained numerous times and still received no help at all from their customer service team. I had made several referrals which I now regret as I have never received payment for any of those, considering I haven't been verified yet. Do not gamble here. Placing money into a casino is ridiculous when you can't get it back if you win.
This is the most frustrating casino I have ever signed up with! You can't get paid back when you win, and no one in customer service cares.
I've explained to them numerous times that I keep getting the same exact answer every time. I want to speak to somebody directly and still to no avail.
- Have a ton of games
- Verification process is ridiculous it is the worst company ever
Preferred solution: I would like a member of management to resolve my issue regarding the bank account that they claim is not the same
User's recommendation: Definitely do not play here !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTemu - Misleading
I just ordered. I completed all the spinning at the beginning and was offered four free gifts with my order, so I placed an order.
I clicked on the first of the four free gifts, thinking I would get all four; therefore, I didn't click on the item I wanted the most. I wasn't aware that you have to pick one of the four free gifts daily with a daily order. I find that upsetting. If you don't know what you're doing here, it's very confusing, and what upset me even more is that I became frustrated and wanted to delete my entire order, but there's no way to do that.
There's no method to cancel your order before it gets shipped out. You can cancel the free item, but not the entire order.
I think that's wrong, and I'll make sure to warn everyone about it. Now, I'm done with you...
Preferred solution: I'd like them to be more open and honest about the free gifts and have a cancellation of your order options to click on once you figure out it's not what you thought it would be.
User's recommendation: Be aware of anything free
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Stoke-On-Trent, Stoke-On-TrentParkingeye - Refund
I'm requesting a refund as I have paid a parking ticket which I was not supposed to pay . I and my wife attended a managers meeting at Holiday inn in crew.
The invitation clearly stated that the parking was free for the members attending. I paid this not realising it was the same place as the parking charge letter states different name but same location. I have full evidence of the invitation emails of that particular place.
I'm requesting a refund as I could not find any contact method to talk to a representative except for this. Below are the details:
My wife called the organisers and they gave us the number to call the parking eye representatives but we were being referred and referred to the next person until one said they have sorted it out
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Verified Reviewer | Weybridge, SurreyReckitt Benckiser - Optrex UK stopped sales of essential eyecare without warning
These guys don't seem to care:
Consumer.Relations-hcukroi@***.com
Reason: Optrex UK stopped sales of essential eyecare without warning.
The product: Optrex Dazzling Eyedew.
The following are recent remarks Google reviews.
There are many more on the Boots and Tesco's websites.
Claire
Claire
1
2 months ago
Betrayal of loyal customers
Like a lot of other reviewers, I would have given no stars if I could. I have used original Eye Dew Dazzling blue drops for over 40 years.
These were the only ones that truly worked and I actually feel devastated that I must spend the rest of my life with red, sore eyes, unless I can find an alternative that truly works - the other couple of options available have mixed reviews. I bought the new dazzling drops due to the belief that just the packaging had changed, to my disgust I realised I had been missold the product. These new dazzling eye drops are completely different - different ingredients and NO BLUE. They have no effect, except to sting the eyes badly (is this by design?).
In my opinion, this is a downright shady & dishonest selling practice and betrayal of their loyal customer base. It is, quite frankly, very odd in my opinion - Ive never come across a company who has done this before. We all need to bombard the company with our pleas rather than just comment here. Im guessing that medical people may have pressured them to withdraw the product, my doc said one shouldnt use eyedew blue drops too regularly, fearing some type of damage, without being able to tell me why - maybe the company have succumbed to medical lobbying?
However, Ive never heard of anyone with eye issues from the original blue drops and I should like to exercise my freedom of choice as an adult to choose to buy them if I wish to. If this is indeed the case, then why is it ok for many companies to include the most awful and injurious preservatives in their eye drops? These chemicals are far more dangerous to eye health, yet they are ok??? Some companies dont use them, so there is no argument that they are necessary.
Sorry for the rant, but as you can probably tell, Im angry and very upset. Off to write my letter/email to the company now, please feel free to join me! Less
Reviewed on boots.com
Tiot
Tiot
1
4 months ago
Very disappointed dosnt work dont buy.
I have used Optrex Eye Dew blue drops for many years these are not them. I'm a regular swimmer and the original eye dew was great to get rid of red eye before a work day, now in my 60s I tend to have bloodshot eyes in the morning eye dew was my go to product to give me confidence in my appearance on a day to day basis.
The new eye dazzle does nothing it stings and the results are nil. I have one bottle of the blue left which after weeks of not using whilst trailing the new stuff used on a special occasion... like black and white, what were you thinking Optrex you should be promoting the blue drops not discontinuing with no notice. I have never read such bad reviews for a product.
Hopefully Optrex will think again and relaunch.
Reviewed on boots.com
Kay 24
Kay 24
1
4 months ago
Changed ingredients. No longer works.
I used Eye Dew for 3 decades on a daily basis and it was great. This product has now changed beyond recognition. The ingredients are completely different.
The bottle dispenses too much so you waste more. Why on earth have they stopped making something that worked so well. Please bring back the original and revert to previous ingredients and packaging and bottle. So disappointed.
I will no longer purchase this product unless it changes back. Waste of money and doesn't even make my eyes feel better either.
Reviewed on boots.com
Mama Wadds
Mama Wadds
1
6 months ago
real let down
Formula has been changed. the new clear formula does not work.
Don't waste your money
It's not worth it.
Why change what was a great product.
Formula has been changed. the new clear formula does not work.
Don't waste your money
It's not worth it.
Why change what was a great product.
Formula has been changed.
the new clear formula does not work.
Don't waste your money
It's not worth it.
Why change what was a great product.
Formula has been changed. the new clear formula does not work.
Don't waste your money
It's not worth it.
Why change what was a great product.
.RUBBISH Formula has been changed. the new clear formula does not work.
Don't waste your money
It's not worth it.
Why change what was a great product.
Formula has been changed. the new clear formula does not work ...More
Reviewed on boots.com
Beaver 16
Beaver 16
1
3 weeks ago
False advertising
I have been using Optrex brightening drops for years but it appears that with the package change there has also been a formulation change to the drops!!
They no longer whiten or brighten my eyes at all. The dropper is too large and therefore there is too much product going into my eyes which causes irritation. There should be a disclaimer warning users of the changes and I have to say the claim of "Brightens and revives" is false advertising. I won't be using them again and would have given NO STAR rating if possible
Reviewed on boots.com
LowLow
LowLow
1
4 months ago
awful.
bring back eye dew!
absolutely useless. why on earth was eye dew discontinued and replaced with this? this makes literally no difference to the appearance of my eyes. i always wake up with bloodshot eyes and theyre often irritated by hayfever too.
i used to be able to put a few drops of a eye dew in and it would get rid of all the redness in no time. this however does absolutely nothing. complete waste of time and money.
Reviewed on boots.com
Sleepyhead
Sleepyhead
1
4 months ago
Waste of money - dont buy
I totally agree with my fellow reviewers. Ive used these drops for decades without any problems.
However, since theyve changed the product, they now make my eyes bloodshot and dry. Complete waste of money. Also, some of the drops accidentally went into my mouth after running down my face and they tasted salty which doesnt sound right and may be why my eyes are now dry and bloodshot. Will be looking for an alternative.
Reviewed on boots.com
Kelly
Kelly
1
5 months ago
Destroyed A Fantastic Product
Buying these drops is a complete waste of money.
The original blue Eyedew Dazzling drops were unbelievably effective, but these literally do nothing (except sting a bit). They do not reduce redness, they do not soothe, they do not cool - so what's the point? Thanks Optrex for taking away a brilliant product that I've been using for 15+ years (and alot of other people according to all these shiny new 1 star reviews), and replacing it with utter trash.
Reviewed on boots.com
Mrsaka
Mrsaka
1
2 months ago
Awful, just awful!
No,no,no and once again no!
I bought these eye drops recently hoping they were the same as the original blue eye dew.
You have got to be kidding me! They totally did the opposite, they made my eyes more red and even quite sore.
Brighter more dazzling eyes? Party ready? You're having a laugh Optrex...sort it out and bring back the product that actually worked!
Reviewed on boots.com
SueP
SueP
1
5 months ago
Rubbish
How can optrex treat their loyal customers like this?
Agree with all previous reviews. The ingredients have been totally changed from the original eye dew. The only active ingredients I can see is camomileas in tea it does absolutely nothing! Very misleading repackaging of a discontinued product very cross, tried it to test and did nothing at all dont waste your money on this !
Reviewed on boots.com
Craig
Craig
1
2 months ago
Do not buy
I have been using this product for almost 10 years, I have always loved the result and have gotten on with them great.
I purchased some recently and to my surprise they were no longer blue. Furthermore, theyre not just no longer blue they have no result and leave my eyes really irritable. Optrex have made a huge mistake changing the ingredients to such an amazing product. I wont be purchasing again
Reviewed on boots.com
tacobelle30
tacobelle30
1
a month ago
Dont waste youre money, the drops dont work
Ive been using Optrex Dazzling Brightening Eye Drops for years but wont be buying them anymore as the formula has changed and they dont whiten or brighten my eyes at all.
In fact, they sting my eyes and make them look more bloodshot than they actually are. Ive thrown the bottle away and purchased another brand that does whiten and brighten my eyes. Dont waste your money, the drops dont work.
Reviewed on boots.com
christabelle
christabelle
1
2 months ago
People power
Like almost everyone else who has commented , i have been using blue eyedew for years and was shocked to find out it was discontinued . Tried the new version of dazzling but it is literally useless- do not waste your money .I certainly wont be buying it second time!
Come on OPTREX - listen to your loyal customers and bring back blue eyedew PLEASE!!!
1 star rating because there is no ZERO
Reviewed on boots.com
CJEDIN
CJEDIN
1
3 months ago
Optrex Dazzling Brightening Eyedrops
I have used Optrex Blue Dazzling Eye Drops every day for 40yrs which have been Amazing. Recently have not been able to purchase! Tried this equivalent Drop and NOTHING happens! Don't waste your Money.
Would give 0 rating if possible. PLEASE TAKE NOTE OPTREX AND BRING BACK ORIGINAL FOR YOUR CUSTOMERS!
Reviewed on boots.com
Ann M K
Ann M K
1
2 months ago
Nothin dazzling about this product
Have used the original version of blue eye dew for years with brilliant results. It Really cleared and soothed the redness. This new formula is rubbish, not even good for lubrication.
What a disappointment. I will not be buying this again. Dont waste your money.
Reviewed on boots.com
Freckles
Freckles
1
3 months ago
Don't buy! Its nothing like the blue drops
Got these as had been looking for eyedew but thought maybe theyd just rebranded .
No! Not the same and now im really disappointed to find out discontinued . The original worked and made me feel vibrant and confident . As other review stated i think we need to contact Optrex to get the old one back.
Really disappointed
Reviewed on boots.com
Mann
Mann
1
3 months ago
Eye drops
This product is absolutely useless. Ive just being trying to purchase the original Optrex Eye Dew blue and no one has this item in stock. I didnt realise this product had been disconnected and replaced with a poor alternative. I used Eye Dew blue for years and cant believe it has been disconnected.
Please Optrex get the original back in production.
Reviewed on boots.com
Angela M
Angela M
1
4 months ago
Do not buy this
Do not waste your time with this product. Bought as a replacement for the blue dazzling drops which Ive used for years and is amazing. This is nothing like it. Ive given it 2 weeks to consider and all theyve done is made my eyes red and itchy.
Bring back the old formula Optrex and dont dupe customers into buying this by using the word dazzling.
Reviewed on boots.com
Fish
Fish
1
a month ago
DO NOT BUY. Absolute rubbish
This is rubbish. Doesn't work. A waste of money.
What have you done Optrex? Please bring back the original blue in colour dazzling eyedrops as these do nothing at all apart from irritate my eyes. Total fail.
Reviewed on boots.com
Unhappy
Unhappy
1
4 months ago
Absolute rubbish dont waste your money
Bought these as I thought they were the same as blue eyedew dazzling drops but in different packaging..I was SO wrong! They are clear and do nothing whatsoever to brighten the eyes and sting like crazy.
My eyes are still stinging now an hour after applying them. They are going straight in the bin.
Reviewed on boots.com
janem
janem
1
3 months ago
Whats happened to eyedew?
I have been using dazzling eye dew since the seventies. They instantly soothed and refreshed my eyes. This new version however, actually feels like youre putting grit into your eyes, makes them really sore.
Will never buy again. Why change something that works?
Reviewed on boots.com
Megs mum
Megs mum
1
4 months ago
I wouldn't buy this nor recommend
This product replaces the Dazzling Blue Eye Dew. It does nothing to enhance the eyes or make them brighter. Why oh why have Optrex discontinued Eye Dew it was a makeup bag staple for years, did what it said on the bottle.
I've read reviews on otheMegsmumr pharmacy websites and people are saying the same as me
Reviewed on superdrug.com
Am658
Am658
1
5 months ago
AVOID. DONT WORK
So Ive been using the Eyedew Eyedrops for years. They worked brilliantly. Was told they were discontinued and this was the alternative.
These new ones are RUBBISH. They dont work at all. Ill have to look for an alternate brand now
Reviewed on boots.com
jansy
jansy
1
5 months ago
Rubbish product
This product is a total waste of money. Bought as a replacement for blue eye dew which my whole family have used for years, I was informed it had been replaced by this one.its more expensive than blue eye dew & makes no difference whatsoever & even made my eyes sting.
Please bring everyone's favourite product back ASAP ??
Reviewed on boots.com
Sadd25
Sadd25
1
6 months ago
New formula/waste of money
I have used the optrex brightening drops for years, the formula and packaging has now changed, this DOES NOT work, whereas the original ones were brilliant.
I have since tried Boots own brand brightening drops and they work and cheaper too! So but boots version!
Reviewed on boots.com
Chase53
Chase53
1
5 months ago
Bring Back the Dazzling Blue Eye Drops - please!!
Bought and used this as I couldn't find the Blue Dazzling Eye Dew I applied in the past (loved them). The new 'DAZZLING ' formula is hopeless ; it actually stings my eyes , leaving an undesired effect... PLEASE bring back the Dazzling Blue Drops which were fabulous.
Reviewed on boots.com
Girlie
Girlie
1
5 months ago
Very disappointed.
Do not waste your money on this imitation.
Does not do what it says on the pack. It stung my eyes and did nothing to improve the redness. Optrex...you have lost the plot selling this as a replacement for the original eye dew. False advertising!
Reviewed on boots.com
Kimble
Kimble
1
5 months ago
Crapola!!!
Totally agree with all the other negative reviews.
What a complete waste of money. Why go and replace such a brilliant product with something that is not fit for purpose?
Hey - OPTREX!! Listen to the people and bring back the REAL Eye Dew!
Reviewed on boots.com
JaynieS
JaynieS
1
2 months ago
Just not the same
I have used Optrex Eyedew Dazzling Eye Drops (blue) for years as they were so effective for really whitening my eyes when tired. Now they have changed the packaging and the product is no longer blue ..
it a nutshell they dont work. I wish I had stockpiled the old ones
Reviewed on boots.com
bill4154
bill4154
1
5 months ago
Rubbish product
I've used Optrex brightener ( pink logo) for years but recently could not find them anywhere, so bought these new "dazzling" ones thinking they'd do the same job ? How wrong...they sting my eyes and feel as if I've put sand in them !!
RUBBISH..please bring back the old formula ASAP.
Reviewed on boots.com
Shas
Shas
1
3 months ago
Ineffective!
Like other reviewers Ive been desperately searching for the blue eye dew drops , not realising that it has been discontinued. Why?
If it aint broke dont fix it Boots!!
This is a poor substitute . Please listen to your customers
Reviewed on boots.com
Wally18red
Wally18red
1
4 months ago
Original Dazzling Eye Dew discontinued
I have already written a review on this product but further to reading the other reviews on this product I have contacted Optrex and complained about the said product and asked why the original was discontinued. I think if as many disappointed customers can complain we could reverse Optrex's decision and bring back our Blue Eye Dew
Reviewed on boots.com
Wally18red
Wally18red
2
4 months ago
Original Dazzling Eye Dew discontinued
I bought this last week as I found to my horror the original Dazzling Eye dew has been discontinued. This replacement is ok but no-where near as good for brightening tired red eyes.
I'm very disappointed that the original has been discontinued
Reviewed on boots.com
Dunnnny
Dunnnny
1
4 months ago
Rubbish
Nothing like Eyedew! Doesn't work. Actually nips! Used eyedew since the 90s.
So sad it's discontinued!
Thus does not work the same
Reviewed on superdrug.com
Sammie75
Sammie75
1
5 months ago
Disapointment Indeed
After bying and using the original dazzling blue eye dew religiously for years have to say this product comes nowhere near even close in comparrison what a waste of money and Optrex you will be loosing hundreds of pounds from just my sales, why?
Don't get it, very disapointed loyal customer indeed!
Reviewed on boots.com
MissyJo
MissyJo
1
5 months ago
Abysmal
I used the old version for about 10 years and they were really good. The new packaging is horrible, the bottle is flimsy and the hole too big so it's impossible not to dispense too much, the liquid is not blue any more, it stings and it doesn't work. Total fail.
Reviewed on boots.com
Ruth1960
Ruth1960
1
5 months ago
Disappointed
So disappointed that the original blue eye dew seems to have been replaced by these clear drops. I will not be buying these again as they sting my eyes.
I have used the blue eye drops for years and they were wonderful. What a shame.
Reviewed on boots.com
Cmco
Cmco
1
3 months ago
Useless
Does nothing at all to reduce any redness or dullness - actually made my eyes itchy and sore. The old eye dew was fantastic. This replacement product is nothing like it.
Please bring back the old product.
Reviewed on boots.com
Paul
Paul
3
3 months ago
Different from normal
The Oprex Brightening Eye Drops usually contain a blue liquid. The recent order placed for same product, came with a clear liquid & is not as effective. Looks like product has changed not for any benefit.
Reviewed on boots.com
Soul Queen
Soul Queen
1
5 months ago
Rubbish
This is obviously a replacement for Eyedew - the blue drops I have used for years. These are awful, dont work at all.
Just hope they bring back the outline formula. Dont waste your money. If I could give no stars I would.
Reviewed on boots.com
Aauk25
Aauk25
1
6 months ago
Product changed and now does not work
I have used the optrex brightening drops for over a decade, this packaging has now changed and looks like so has the actual product! Does nothing which is a shame.
Bring back the original formula!
Reviewed on boots.com
Kate
Kate
1
4 months ago
Awful
I have used Optrex brightening eye drops for years. I cant find it all of a sudden so thought this may be similar. Its awful, doesnt help make eyes look brighter, in fact does nothing except make my eyes itch. Not good Optrex!
Reviewed on boots.com
Lizziejane
Lizziejane
1
6 months ago
Awful
Having used Optrex blue brightening drops for years I was really disappointed to hear they had been discontinued therefore I bought these as assumed would be similar.
How wrong I was these made my eyes sting and left them more red than they were before I definitely wouldnt recommend and will be using another brand from now on.
Reviewed on boots.com
Jules307
Jules307
1
4 months ago
Terrible
I've used blue eye dew drops for decades. Love them. These do nothing for me, either to soothe or reduce redness. Rubbish.
If i could give zero stars i would.
Reviewed on boots.com
LM50
LM50
1
4 months ago
Don't even try it
So so disappointed in this , used eyedew for a long time it was brilliant , which is absolutely nothing like this product . Makes no difference except makes my eyes itch ! Absolutely gutted theyve stopped making eye dew
Reviewed on boots.com
DSB6e
DSB6e
1
2 months ago
These do not work.
I bought these eye drops a week ago. Far from brightening my eyes, they actually make my eyes feel sore and look dull..
Useless, a complete waste of money and heading for the bin. Bring back the old formula that worked really well.
Reviewed on boots.com
Disappointed 223
Disappointed 223
1
3 months ago
Rubbish.
This product does nothing . The previous Eye Dew Sparkling Eye drop Blue or White was brilliant. I have used it since the 1980's and was never without it but now I can't get it anywhere.
So I tried this but it is rubbish.
Reviewed on boots.com
Courts
Courts
1
2 months ago
Do not buy
Terrible!!! Do not waste your money. I have no idea why optrex have done this discontinued a great product repackaged a new one that doesnt work at all. Im very confused I have been using this product for 15 years plus
Reviewed on boots.com
Fozz
Fozz
1
6 months ago
Does not work
I Ioved the blue eye dew, it actually worked and it appears it has been discontinued.
I bought this products which appears to have replaced it and it does absolutely nothing!!! Am so disappointed, please bring back the original product
Reviewed on boots.com
Ames
Ames
1
5 months ago
Not the same as the original - usless!
I agree with all the other reviews! I've been buying these for years and the new formula is useless, in fact it makes the whites of my eyes redder. Total waste of money - bring back the old formula please!
Reviewed on boots.com
Fay 75
Fay 75
1
4 months ago
Old formula were just BRILLIANT , plus they worked
Agreed with ALL reviews & WANT MY OLD EYE DEW back !
Used since I was 18 & now 75 & even got from UK when I lived in SA !!! Bought 2 others & useless & cant afford £25 for other Blue eye drops , so get real & bring Eye Dew back !
Reviewed on boots.com
Annie
Annie
1
5 months ago
Waste of money its rubbish.
Different packaging, theyve changed the formula. Does absolutely nothing. No comparison to the one that Ive been buying for years.
Might as well have dropped water in my eyes.
Reviewed on boots.com
Ryan
Ryan
5
4 months ago
These do nothing. The last version was great
Awful. Bring back the original! The original with the blue better worked amazing.
This does nothing at all!
Reviewed on boots.com
ozzlem
ozzlem
1
3 months ago
Perhaps it was just me but these hurt my...
Perhaps it was just me but these hurt my eyes so much - I had to wash out with water immediately!! My eyes felt like they were burning!! Bring back the " dazzling blue eye drops" - they were wonderful!!
Reviewed on ebay.com
Tan31
Tan31
1
6 months ago
Bring back Eyedew dazzling!
Another company changing the perfect formula to a bad one! Have used Eyedew dazzling blue eye drops for 30 years as it was a fantastic product.
This replacement is not!!
Reviewed on boots.com
Scot1972
Scot1972
5
a year ago
Doesnt cause hair loss!! Yes, you read that right
Used Lumify until I realised the active ingredient was causing severe hair loss/thinning/breakage. Optrex is not so efficient at whitening, but I'd rather have hair than white eyes. It's a good product.
Reviewed on boots.com
efembe
efembe
1
a month ago
Absolutely useless.
I have used the Optrex Blue drops for many years, and am so saddened to find that it has been discontinued and replaced with a useless substance that does nothing but sting my eyes badly.
I will not be using Optrex anymore, UNLESS you bring back the blue!
Reviewed on superdrug.com
Gar72
Gar72
1
4 months ago
Bring back the original eye dew!
They dont work! This new drop is a waste of money! Why discontinue something that worked.
The modem world of uselessness!
Reviewed on boots.com
boots.com Shopper
boots.com Shopper
1
3 months ago
NOT THE SAME AS THE THE ORIGINAL FORMULA.
USELESS
You may as well buy water in tiny 10ml bottle.
Why oh why did Optrex change the formula?
Dreadful decision
Reviewed on boots.com
JT01
JT01
1
4 months ago
Not As Effective As The Original Eye Dew Product
Sadly this product is no where near as effective as the Eye Dew product that seems to have been withdrawn as impossible to find now. Hopefully Optrex will bring the original product back.
Reviewed on boots.com
User's recommendation: Only place your trust in companies that care.
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