Browse Reviews and Complaints
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Verified Reviewer |My problem with Netflix
All I wanted to do is get Netflix on my tv and I had jump through a *** of hoops with getting it done through text. It took 45 minutes to talk to an actual person when all I want was one simple thing and when I finally got to talk to an actual person it took 5 minutes to fix the problem.
There was no reason I should have had to go through all that. So am I likely to recommend Netflix to my friends no. I'm not sure if I want to be one. I love your programming.
I love your movies but I don't want to have to go through everything I went through last night every time I need assistance with something.
So you want honest feedback. There you are.
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Verified Reviewer |Review Australia - Lack of quality customer service
My form of communication is to speak to a human being on the phone,not sending emails etc.I wanted to speak to customer service in your head office,regarding a very poor experience I had in purchasing a review garment last Friday. I DON'T communicate any other way except by phone.I found no phone number to call. Quite frankly It's extremely poor not to provide a phone number for customers, it's lazy and it's not a one size fit's all.You need to lift your standards of customer service.
All I wanted was to lodge my complaint by phone, I am now a very dissatisfied customer.Word of mouth is a powerful tool,I shall put to use.
Preferred solution: Apology
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Verified ReviewerTiktok Shop - Very upset got scammed
A live was going, talking about high-end items. There were no rules posted, and he started a 20 bid because all were low.
Someone won the PS5 I bid on. I found out that the cheap lights that allow the seller to get his money back. The seller called me a fraud and a charity case. My son was going to buy them.
No cords were in the boxes, and they refused to give a refund. This person violated many things. Before I got the answer from the investigation about whether I was going to get my refund, the seller already told me what they were going to do. It's sad that TT allows people like him to mistreat good customers.
I have spent hundreds on this site. I want my refund of 74 plus my son trying to resolve it as a case due to my heart issues, but he said not at that price and having to buy cords. No mention was made that the seller admitted that it's fixed on what gets sold, as if all big prizes went, no one would bid. That's not right.
He knows what number the prizes are coming. He never talked about the rule of no return and no refunds. All he showed was big-ticket items and talked about them, nothing else. He’s dishonest.
Now TT won’t give a refund and missed cords. Why or how the seller knew the outcome two days before I knew is TT working together?
- Excellent deal variety to choice from
- Seller not honest
- There no protection for customers on a live auction
- Item missing parts
Preferred solution: Full refund
User's recommendation: More protection for buyers as this life ne er talk about rules nor anything about refunds they should publish the live videos to tt so if complaint like this can protect us customers and if sellers like this talks to customers like did to me should be shut down his buds started at 1 then went to 20 bidding and he admitted that the thing is fixed so he name his money
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Verified Reviewer |YouTube TV - Refund wont process
I submitted a refund with YouTube TV, and I have been waiting for almost 2 months for them to give my money back to me. They are thieves and very deceptive.
I will not recommend them to anyone; they are too expensive, and you can get the same TV features through any other provider or get cable from another provider. I have contacted them multiple times regarding this service I didn't want, and they continue to hold on to people's money like it's theirs.
I am looking into suing them and exposing them to the general public. I will not use this service ever again due to their deceptive business practices; they need to be put out of business.
- None at this point
Preferred solution: Full refund
User's recommendation: Dont use this service at all its a scam
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Verified Reviewer |GameColony - Unclear rules & poor site design.
I have to make an update because this site isn't letting me edit the updates but the last update in the second paragraph it was supposed to read "None of the text changed beside..." but for whatever reason I left the word "changed" out so thought I should update that to make it make sense.
This update is for the screenshot of the website I made where it showed I had $7. If you look at the field where it shows the balance it is the exact same field my balance of around $70 was in before I made a deposit and it went down to $7 after purchasing the $2 in tickets.
None of the text beside the field where it says "Balance" to the left of the field and "$Tickets" to the right of the field. My money when I had $70 was in the same exact spot with same wording to left and right of the field.
If they are giving you play money they should put it in a separate field so that it is a clear that it isn't redeemable and only put redeemable money in one that has redeemable funds. Like I said there is no clear distinction & it makes it very confusing & they probably want it like that.
I just wanted to make an additional update to back up my last update where they at least owe me $5 still. Like I said after making my first purchase I watched the near $70 drop to $7.
Their own terms which I just uploaded a pic from state that of the signup bonus tickets played that up to $5 of that amount will be converted to cash equivalent. So basically I'm robbed of that $5 as I have no way to get back into my account.
Actually I am robbed of $5.99 IMO because it costed $2.99 to purchase $2 in tickets and the only reason I did that was I knew I had to make a purchase to withdrawal and I thought I'd be able to withdrawal the full amount I had. So IMO they owe me $5.99 but definitely $5 for sure.
This is after originally writing review & now discovering they deleted my account. Even by their own rules I'm still out $5 because when I bought the $2 ticket of what I had from my understanding of the close to $70 I had I got to keep around $5 bonus tickets and again all lumped in the same field showing $7.
So they out of spite or whatever sent me $2 when I had $7 I should have been able to withdrawal according to them. No way to get back into the account so now I'm out of that $5.
Terrible site, poor business practices. Avoid at all costs.
I did see on the site that you first have to deposit before you can withdraw your funds, so I made a purchase of $2.99 to receive $2 in tickets. I did this and my balance I had around $70 all of a sudden now became $7 and I was like WTF where is my money. I emailed them about it and they said that when joining, they give you $10 but you can only withdraw up to $5 of the bonus tickets. So their site let me play for months thinking I was building up money that I could cash out with no messages or warning or anything that I'm just playing phony money basically.
All the money, bonus or not, goes into the same field on the site; there is no clear distinction. When I complained about this, that I wanted the money I had been playing for, they sent me an email that my cash out request had been accepted and they sent me $2.
This site is *** I play on Stake and Global Poker and on those sites I can take the daily bonus and play that and build it up to cash out with no *** Also, it is gambling, not skill; on some of the games such as solitaire, you are clearly given an unsolvable game sometimes while other players are not and there is no skill that will help you win when that happens; it is gambling, not skill. Also just discovered I can no longer log in as other customer reviews have stated.
- Poor customer service
Preferred solution: Apology
User's recommendation: Avoid at all cost
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Verified Reviewer |Shein Canada - To get my $600 credit
I was told by the *** site I had to complete the "LAST STEP to get CA$600 credit back". There are NO terms or conditions listed, no fine print.
It says I clicked the button that said "BUY CA $1 TO GET" Then blow that is the button to press that says "GET CA$600 CREDIT NOW" that is the LAST thing to do on the check list that is provided. I did that!
Where are my credits? I was taken to a page where I now have to buy more to get them, NO thats not what it said, if it were to have said that ANYWHERE on the page, fine print, a button to click to read the terms and conditions, literally anything like that I WOULD have NOT continued
- Dont either understand what english words mean or they dont keep their word
Preferred solution: To get my $600 credit as promised by Shein
User's recommendation: To add terms or conditions saying there are more steps to do, add more to the check list, dont use the words LAST STEP
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Verified Reviewer |Bobs Discount Furniture - I'm contacting *** with a few...
I'm contacting *** with a few complaints about an order having ordered multiple pieces and being very satisfied with the process. My wife and I had the cottage chic couch with the fold out feature, we liked it very much but it took some damage when someone sat on it while it was folded out.
Goofproof was very good and offered to replace it with a voucher because they don't make that model anymore. We had a lot of trouble starting to use the voucher because, from what we were told, the company that honors the Goofproof changed while we were in the process. A gentleman named *** in the Yonkers store helped us through the process initially but became very difficult to get in touch with once we were ready to use the voucher to place the new order. We finally got through to him and we spoke to him about ordering a new couch and paying the difference after the voucher, we discussed not sending back our old couch (we were going to pass it along to friends that have small children) and he agreed and processed the order.
We received an email discussing the return of our old couch the next day and the delivery of our new couch.
I texted *** saying that we had discussed not returning the old couch, he said not to worry, it was simply an option. I texted him to thank him and we waited for our delivery. When the delivery arrived on May 27th, the drivers said that they had it in the order to take back the old couch and couldn't complete the delivery without doing so. They called customer service and the man that I spoke to, ***, insisted that the order was written that they had to deliver the new couch and take back the old couch.
He said that my only option was get *** on the phone, change the notes on the delivery, and then they could leave the old couch. The only options that he gave me was to send back the old couch or reschedule a new delivery date and have to take off another day from work. I tried to ask if he, as the customer service rep, could change the order but he said that he couldn't. The delivery drivers were wonderful, but the customer service rep was not helpful in the least bit.
We had to agree to send back the old couch because we couldn't reschedule the new delivery and *** didn't answer any calls or texts of mine. I've texted 3 times since then and he has not answered any of them, he asked for me to refer other people to him and I was going to but now I cannot do that or recommend ***'s in general based on how this went. 2 of the couch pieces were damaged when they arrived so I had to reschedule another delivery and take off another day of work to allow the delivery to swap them out.
I've never had a customer service rep offer no assistance whatsoever and tell me to call the store to try to work out my issue.
We intended to give our old couch to our friends, they are without furniture at the moment and it would've been a huge temporary help, but had to send it back due to the lack of support or solution finding. Furthermore, the salesman that was so helpful initially, seemed to completely disappear once the sale went through and he got his commission.
We walked away incredibly frustrated and simply can't consider shopping at Bob's again, after buying all of our mattresses and couches from Bob's, based on the customer service (or lack thereof)
User's recommendation: Be very careful with trusting what they say about deliveries. Call them to have them change whatever and make them email you with directly what you want, can't trust them if they say not to worry about it
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Verified Reviewer |Subway - I just wasted 1 hour and 30 minutes of...
I just wasted 1 hour and 30 minutes of my *** life trying to order 3 subs from your site, ***, ***, ***. The *** online order will not accept a gift card.
This store in *** is the worst I've ever dealt with. I buy 3 to 10 subs a week, and this is ridiculous that I can't order on a gift card that was actually a gift. I'm thinking I should just throw this 50 dollar card away and start using Mr. Sub.
I got this card at Christmas and have not been able to use it for 6 months. I think that something or management is terribly wrong. How much a year do you lose on this BS?
This store won't even honour a 2 for 1 deal online. It's terrible.
User's recommendation: Order elsewhere
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Verified Reviewer |Spectrum - Poor customer service
I'm willing to spend over $1000 for a new iPhone from Spectrum. I'm making the purchase online for free delivery tomorrow.
However, the fine print says that a signature is required for delivery. I will be working during the delivery hours, so I called Spectrum and asked for the delivery to be made at my office. I was told they could only deliver to my 'service' address. I explained that no one would be available at my 'service' address, but that did not change anything with Spectrum.
This cannot be the first time they have ever encountered this situation.
The customer must provide significant proof of identity to even make the purchase. They could check my identity again when they deliver it to me at work!
- Internet and mobile services are pretty reliable
- Unwilling to accommodate the customer
Preferred solution: Deliver product or service ordered
User's recommendation: Make a deal with the phone manufacturer instead of Spectrum.
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Verified Reviewer |Xbox - Locked out of account
I was logged in under my account, and then a week ago, on May 29th, 2026, I got kicked out. I tried to sign in and received a message that stated the account can't be found.
(no account established). Tried to receive a code, but under the Xbox gaming app icon on my PC, it stated the code couldn't be sent. Waiting all weekend and finally on Monday and Tuesday in June, I got text chat support, and the next day I spoke to someone, but there was no result. Through aka recovery and emails, I was told my account is connected to an Outlook account that we did not know we had, but we did see it up there for a long time and never cared about it.
We were logged in and playing with no problems, now we can't reset Outlook or find a way into our account on Xbox. How can we reset the password to the account?
Please call or email, and we can go over a lot more it details. Thank you
Preferred solution: my xbox account back to normal. under my bandit658 game tagger name. Dont make everthing connected allow us to reset our accounts like the others dod just hit forget password. lost way too much money to now and the time it took to build stuff
Hardees - Customer service
Order food from *** *** location and didn't get my tomatoes on my sandwich. Called back after getting about 20 minutes down the road for them to tell had they was out of tomatoes.
I would have ordered something different or nothing at all because I really what what cane on the sandwich. Manager on said that she apologized for it being out but didn't tell me why I was not informed before the transaction was completed. I have worked in management for years and this is the first time in all my life that I was not informed about items that was available at the time of my purchase. At this point the location has terrible customer service and needs proper training on how to handle issues like this.
This complaint could have been avoided if they had the correct training. This may have been my last time ordering at any of the company place of business.
User's recommendation: Poor services and lack of communication
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Verified Reviewer |Amazon - We have been receiving orders from...
We have been receiving orders from Amazon that we did not order and have not been charged for. This has been going on for a month or more.
We do not want this stuff, and we would like it to stop. Should we return it? If not, you need to let us know what to do with it. We have been trying to get a hold of somebody to resolve this issue.
Please help. Help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, help. We don't know what to do with this stuff. Let us know.
Please help us. I don't know how many more words you want me to put in here. I'm not going to count every word that I have said so that I can get to 100. Help us, please.
How many more words do I need for this to go through? You can't answer me because I can't get to 100 words, I guess. What are you having for supper? We are going to have shrimp cocktails, T-bone steak, twice-baked potatoes, a nice salad, and tiramisu for dessert.
Am I at 100 characters yet? This is *** 100. By now, why won't you let me send this? I'm getting tired of dealing with you people.
We can't get to talk to a real person to get this resolved. Please let me send this. How is the weather where you are? It is about 90 here in ***.
We had 2 inches of rain yesterday, which we needed very badly. I have a dog. Her name is ***. She is a poodle.
Do you have a dog?
She is just over a year old. She is silver-colored, and she is a toy poodle.
Preferred solution: Put a stop to these deliveries
Netflix - Issues watching Netflex
Every time I would try to watch Netflix my TV would tell me I was not part of my owe account. The rep that I talk to was fine with me canceling my service, vs fixing the issue.
Netflix seem so interested is making more money, I fell like the want to charge me at least twice. I am the account holder and I pay the bill and I was signing in from my own home network. The only reason I stayed was because another young lady wanted to help me, where the other gentleman could have cared less.
If it happens again, I will cancel, no one should have to work so hard to see the programming that they pay for. This issue with Netflix is nuts, and I hope someone looks into it before you loose thousands of customers.
User's recommendation: Don’t let them blow you off, when you have an issue, you need them to know you are the customer that pays them.
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Verified Reviewer |NU Car Rental - Scam service and forced upgrade
I was forced to get an upgrade at this facility because they ran out of cars except for an 8 passenger MB van. I am 77 y/o and have to drive 225 mi on the highway, and I refused because it was not safe as I have never driven large passenger vans.
I asked for a car and not a van but they used a loophole called "Suppliers Choice" without specifying that I would have to drive an 8 passenger van, therefore I was forced to get an "upgrade" to a smaller car. The upgrade was on Memorial Day weekend so they could charge more and I could not get any other car unless I paid double what I reserved a car for. I had to get a smaller car and get to my destination in ***. I got a Chevy mid-size SUV, which was acceptable, but they made me sign forms that I had to pay $300 more just to get a safer car.
This was a scam that they practice on holidays so they can charge a holiday rate. They call it 'supplier's choice' and not my choice; then they try to tell you that the large 8 passenger van is the only car available, thus forcing you to pay the upgrade fee on the holiday. I could not safely drive this van and not a car, which is what I paid for. I am sending the forms with this complaint.
Service was rude and had a 'take it or leave it' attitude. I did NOT ASK for a VAN, I asked for a car.
They are taking advantage of a senior person and should be reported to the consumer protection board. And I should get a refund for the forced overpayment.
- At least the cars are newer
- Uses scam techniques to convince customer they are out of cars
- Forces unnecessary upgrades to charge more fees
- Very rude
Preferred solution: Price reduction
User's recommendation: Do not use this company. They are just WAITING to scam you with the "suppliers Choice" scam using no more cars as an excuse, then upgrading you to a more expensive car. Beware of the bait and switch!!
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Verified ReviewerFortune Wheelz Social Casino - Excessive card verification ridiculous
Oh, they wanted a card verification for a $25 card withdrawal, not a gift, not a cash card, a gift card that wasn't even going to the card that did. They insisted I verify 50 different ways; none of it was proper and good.
Then maybe go all the way back to November. I sent them four different statements, mind you, who needs that many that had to reflect a transaction with their casino to prove that it was my card? That's retarded. Any transaction with the card with my name on it, a statement with my name on it, the card with my name on it—none of it was good enough.
I've never been so ridiculously treated in my life by a casino, and I play with lots of them. It's just overly, excessively absurd, and they should be ashamed of the way they treated me and what they made me go through and how many times I had to resubmit verification to prove it was my card, my account. How does it not prove? I give you statements; they weren't good enough.
They weren't from the actual bank. I took them right off the bank's website, right off of my account website, but no, it wasn't good enough. No, absolutely not. I had to send them more and more and more and more pictures of my card with my name on it.
How's that not proving it's mine? My name was good enough on my ID to verify it was me. They're absurd, and I've never been so offended and outraged at treatment by a casino in my life! Attached, one of the emails from their people was the 13th one I've had to talk to them about because none of my files were good enough, and I uploaded everything they asked the way they asked for it.
Their mistake, their mistake—oh, it's not good enough. So bogus.
- Idk any right now
- Redemption and card verification processes are definitely a con
User's recommendation: Beware
Ubereats - I never received my order
I am very upset I ordered Potato greens with smoke, ***, meet in it and chicken supposed about over type of rice from the restaurant called Le Mandingue located at ****** on the map it said the driver was getting closer I had my son stand outside for 15 minutes I try reaching out to the driver when I called it said the number I'm calling from is not on my account so it can't be connected so I try texting I received a text message saying they delivered my food I don't know where the driver took my food to but I never received it I called the store and they told me to get in contact with you guys but every number I called it wouldn't let me through can somebody please call me back at *** because the number on file is *** is not working at the moment THANK YOU I need some answers
Preferred solution: Full refund
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Verified Reviewer |RejuvaCare - Fraud in ordering
Negative customer Service. Order was placed and up graded without authorization.
Web program went into a loop and you had not way to exit or cancel. The program eventually closed and automatically initiated a charge of $213.88 which was not authorized. Contacted customer service by phone and email the same day June 4 and could not understand customer service rep (Location ***). Requested supervisor and was told that one was not available.
Requested individual with English as first language and was told no one was available.
Bottom Line was that they could not stop/cancel the order. Received a tracking number (*******874369) which is not listed in there tracking system.
>
I have since contacted the credit card company an initiated a stop payment for the contested transaction.
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Verified Reviewer |Groupon - From: *** Sent: Sunday,...
From: ***
Sent: Sunday, June 07, 2026 20:00
To: ***
Subject: No Product??
On 02JUN26 at 1836 I purchased Office 2024 Lifetime license on my cash app card for $17.49. I did not receive the email with the license or location of download.
***
Groupon
$17.49
Transaction details
Pending
The merchant is finalizing this purchase.
Once that's complete, the amount may update.
Payment method
Cash App Card
Online purchase
On statement as
Groupon, Inc.Open this receipt in Cash App
For any issues, including the recipient not receiving funds, please contact us at support or you can reach Cash App Support by calling ***. We're here to help every day from 8 AM to 9:30 PM ET.
Privacy Policy | Terms of Service
Going forward, emails from Cash App for transactions, activity, and security updates will come from ***.
You may receive emails from either address while we make the change.
Cash App Logo
X (formerly Twitter)InstagramTwitchTiktok
Cash App is a service of Block, Inc., ***. Review licenses.
Cash App is a financial services platform, not a bank. Banking services are provided by Cash App's bank partner(s).
Prepaid debit cards issued by *** Bank, Member FDIC. Cash App Visa Debit Flex Cards issued by *** Bank, Member FDIC, and The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A. Inc.
Money transmission and bitcoin services by Block, Inc. Tax preparation services by Cash App Taxes, Inc.
- Good place for deals this is the first time i have had a problem
Preferred solution: Deliver product or service ordered
User's recommendation: I have not heard back from them but I opened a dispute with with cash app. I am in the processs of filling a report with the BBB.
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Verified Reviewer |State Farm Insurance - They wont press a button to accept one piece of paper
I have had State Farm insurance for 36 years of my adult life, and I grew up in the State Farm world. We have had two claims ever on our homes: one on a house in town in 2008 and now one in the country in 2025.
We replaced our roof just as we were renewing the policy in September. We have a class 4 roof, and our roofer did the paperwork, and I took it to *** to get our discount. Because we were at renewal when the roof check went through, they billed us for an extra $1,919.00 due to no class 4 proof. That proof was sitting in the agent's office.
We have been waiting since September trying to get the main State Farm to accept our class 4 roof certification. There is nothing wrong on our end. The agent has sent it in several times, and we wait weeks for it to go through, and there is always an issue with the paperwork sent by the agent that the main office can't seem to find us. How convenient!
Meanwhile, in two weeks, I will no longer have coverage that I paid a full year for because I haven't done my job. I am furious, and no one seems to care.
Glad they took my money all those years. I think I paid for my own roof.
- I have had them for years
- No longer any thing good about this company
Preferred solution: My paper work added by corporate so I don't loose my converage I have paid for
User's recommendation: Find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I been getting scammed at an arco in...
I been getting scammed at an arco in *** on *** in *** . I put money but it doesn't fill up or it show on my end that I'm short when I know I've put enough money to fill up the tank , I've caught the pump running the meter and giving no gas I have it on video recording , recorded with my pixel phone.
Let me know where to send the video I have of the meter running with no gas being giving, I also don't mind posting on IG I have over 20k followers so reach out to me soon. As a combat veteran I shouldn't be getting scammed by these gas stations .
For some weird reason doesn't let me upload the video . Hmm weird
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