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Anonymous
Guest-6963280 map-marker Homosassa, Florida

Amazon - Still do not have my promised August refund and it is now October

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Having to reach out yet again - the 5th time since August - that was sent in time. I have the Staples receipt.

4 long chats and promises of reimbursement, my Chase Prime card still has not been refunded. $23.91.

This time I waited until reviewing my 10/31 Chase statement to confirm the absence of activity from Amazon.

It may not seem like much to some, but it is a considerable amount to a retired individual.

Ironically, one of my last big projects at my college in Central NYS, was to lead a team to have our ordering system interfaced with Amazon's.

We were told we were one of the first colleges to do so. How ironic indeed.

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User's recommendation: Keep all documentation and receipts or Amazon will keep your money forever

Shena Dnw
Shena Dnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Temu - Lousy vendor

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Ive been ordering from this vendor for about a year with no issues at all and then suddenly the last three hours I got from them they not only shorted me, but they only gave me about 1% of what I ordered.

You wanted me to return the items and Im not gonna waste any more time returning them if theyre screwing me over again and again! This was the third time in a row they shorted my order about 99% of the actual items!

If they keep wasting my time, Ill waste theirs!

I dont understand why the vendor continues to sell the items I ordered! Ill keep ordering from them until they get my order correct!

I would never recommend Temu to anyone if they cant control their vendors!

I did get a refund, but Ive wasted hours of my time trying to figure out why my order is so screwed up!

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Tamara P Gbi
Tamara P Gbi map-marker Adairsville, Georgia

Everee - Wanting to check on my replacement card

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What the company could do better is be truthful to the customer and not lie to them. I was expecting my replacement card to be here by now.

I asked him over the phone when I called to report. The card was lost, and I transferred all my funds out of there to my bank, and I don't have a problem with paying the five dollar replacement fee, but I did not have five dollars in there right now because I had transferred everything. Could I work something out where I could send y'all? I'll give you my card number so y'all could take the money out of my bank for five dollars, or how could I handle this?

I needed this card to get to me as soon as possible because I have some automated drafts coming out of this old card, and a customer service rep told me there was no problem and that my card would still be coming to me within seven business days.

Now I called to check on my replacement card, and it has not even been put in, so they totally lied to me. I'm very upset, and I'm waiting on a supervisor to call me back within an hour.

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Preferred solution: Deliver product or service ordered

User's recommendation: If this issue is not resolved tonight I will give no recommendation for this company because I was lied to last week by customer service rep.

Anonymous
Guest-6963264 map-marker Blacksburg, Virginia

Bellesa Boutique - Will not refund unsanitary product

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I received my order to find fungi all over the product. The box came sealed but the product was covered in fungi and obviously I was not going to use that.

I asked for a refund and asked to ship it back. They refused to let me return it and would only offer a store credit. After this product, I am not risking buying from then again. The entire customer support felt very scammy.

They had clearly sent an unsanitary product and expected me to just keep on giving them more business? Ridiculous.

I've initiated a chargeback with my CC. Maybe they expect people won't be doing that since this is not something you would broadcast?

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User's recommendation: Don't buy from them

Steven M Xej
Steven M Xej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norristown, Pennsylvania

Bet365 - Bet 365 account deactivated

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I attempted to open an account on 11/17/25. I entered all my information and was awaiting a verification to my email, which never arrived.

I checked later and still nothing. I called Bet 365 customer service and after verifying my credentials, I was placed on hold for a few minutes, i was told by a very empathetic operator, that management decided to deactivate my account without me ever using the service, for a reason that was not disclosed to the operator. In turn she was unable to provide the reason behind their decision to me.

I'm really confused and unhappy that this procedure occured without a hint of explanation!

This practice is very unfair, especially since i followed their sign up instructions to the best of my knowledge. I believe I deserve and explanation as to why and if I made some sort of mistake at sign up, I should at least be educated!

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Preferred solution: Apology

User's recommendation: Be careful of this treatment

Jevetta D
Jevetta D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Beautyforever - Wig not Received.

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I ordered the BF Balayage Brown Highlighted wig on October 25, 2025, via Klarna order reference number FGNBQRL1. My order number for Beauty Forever is BFM854841****6361****.

I have yet to receive my order. I was able to track my wig to a Georgia processing center, and from there, I have not been able to track my wig order. I sent several emails via my email address, and no one has been able to help me or advise on the status of my wig's location.

It has been almost a month, and I am still waiting for my package. I have bragged about your company and the beautiful wigs I have received, but I can no longer vouch for your service.

I needed my wig 2 weeks ago, and I am getting frustrated. I have already made two payments and soon to be three to Klarna, and I have yet to receive my wig.

Please advise.

JD

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Pros:
  • Beauty forever has above average wigs
Cons:
  • Communication

Preferred solution: Deliver product or service ordered

User's recommendation: BF SHOULD ADVERTISE THAT DELAYS WITH DELIVERY IS AN ISSUE UPON PURCHASE THAT WAY IF YIU WANT YOU CAN CANCEK THE ORDER AT THE TIME OF PURCHASE. I NEEDED MY Wig delivered as soon as possible. I have been waiting almost a month for my wig delivery. I had to reach out to BF 4 times each time they would find out what was the delivery date. BF has yet to tell me any further information. They said they would reorder one for me and get with me in regards to a tracking number. That has now been 4 days and no response or a tracking number.

William L Usj
William L Usj

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Verified Reviewer

GameStop increased prices

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Once again GameStop screws over the collectors by jacking up the prices of their Pokemon cards. They set out a schedule not to long ago showing the prices of mega ETB ($59.99) and Booster boxes ($199.99) but now come out with new prices ETB ($69.99) and booster boxes ($239.99).

This is disgusting and pathetic. This company is a multi billion dollar company yet they still strive to make money on people with this economy. I dont think they realize the government is shut down, so what does that say to the military? Screw you?

Its sad the have resorted to this. Even the small shops here are selling at MSRP.

The increase the Mega Charizard ex UPC along with everything. Now the week of the drop they are increasing it again. The MSRP of this is $119.99, GameStop a few weeks ago increased it to $159.99, NOW the week of they are increasing it to $199.99.

They keep showing the customers that they dont care about them and its just about making money.

Ive been told that your systems is used to automatically price match with other companies because if that was true your prices wouldnt be so high. Target, Walmart, Best Buy dont sell anywhere near as much as you.

They sell either at MSRP or close to it. The fact when I email customer service and they keep coming up with excuses and lies instead of doing what is right shows what kind of a company this is.

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Pros:
  • Most of the employees are great
Cons:
  • Sell at above msrp and sometimes market
  • Dont care about their customers
  • Increase prices on certain products that are popular

Preferred solution: Price reduction

User's recommendation: DONT BUY FROM THEM

2 comments
Guest

The government is no longer shut down. And when it was, anyone that missed a paycheck did not care how much Pokémon cards cost. That was the last thing on anyone’s mind.

Guest
reply icon Replying to comment of Guest-2790504

Cool story bud maybe you didn’t but many people and families that are collectors did. You’re missing the point so obviously you aren’t comprehending things very well.

The government just reopened days ago this went on through the shutdown hence why I said that. I know reading is hard but try it sometime.

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ARIEL M Oxf
ARIEL M Oxf

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Verified Reviewer
| map-marker Sunny Isles Beach, Florida

Complaint About Diesel Polo Shirt Quality

Complaint About Diesel Polo Shirt Quality

Dear Diesel Customer Service,

I have been a Diesel customer for more than 20 years, and I have never had any issues with the brand. I recently purchased several Diesel polo shirts in the United States less than a year ago, and the logo is already peeling off. I have always washed the shirts following the care instructions.

I would not like to switch brands after so many years as a loyal customer.

My account is linked to the email address arielmoreno@***.com.

Could you please let me know what solution you can offer (replacement, repair, or refund)?

I can send photos of the defect and the proof of purchase if needed.

Best regards,

Ariel Moreno

View full review
Loss:
$200
Pros:
  • Great style and design loyal customer for 20 years
Cons:
  • Logo peeling fast recent polo quality much lower than before

Preferred solution: I would like Diesel to replace the defective polo shirts or offer a refund.

Francesca R Rpo
Francesca R Rpo

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Verified Reviewer

BetterSleep App - Subscription issue

I signed up for a trial subscription to bettersleep.com and put a date on my calendar to either cancel or continue continue. The date on the calendar was today but a couple of days ago I was informed that $69.99 had been taken out of my Apple account for years premium subscription.

I thought I had until today to decide but Ive already been charged on from my PayPal account whether my original request for trial subscription was through Apple or through the website itself. I dont remember.

I certainly dont remember signing up for a trial one year premium subscription of 6995 or 6999 and Im now told that my subscription is in place and I can cancel it a year from now but I wont get my money back or something like that. Please advise thank you Francesca Raphael.

View full review
Loss:
$70
Pros:
  • Nine
Cons:
  • Being charged without warning
  • Especially a yearly subscription without my approval

Preferred solution: Full refund

User's recommendation: Read the fine print of the trial offer

Eryn A Afx

Carhop - They sell lemons and feel good about it

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They sold my wife a lemon. On day three after purchasing a vehicle (a 2012 Kia Sedona), after charging a phone, all of the dash lights came on and the car would not start.

A mechanic friend told us that the battery terminals were incorrectly labeled, and we contacted Carhop to resolve the issue. The instance could not be recreated by the mechanics, so without testing for any issues, the car was returned to us as a fluke issue. Now, a few weeks later, we went on a short road trip to Wyoming, and on our way home, thinking that we had a solid vehicle, we stopped (again, my phone was being charged; we hadn't connected the two issues yet). As we stopped in the Wendy's drive-thru in Cheyenne, the car dash lights again started flashing and the car died in the Wendy's drive-thru.

We were able to get it limped out of the drive-thru by Gerry-rigging the car into gear and getting it to a safer parking spot. Now, with me in my wheelchair, two of our dogs, and the broke-down car stranded in Cheyenne, Wyoming, far enough from home it was difficult to find someone to rescue us on a Sunday. Carhop's answer: now not their problem. What the actually heck???

Are you for serious??? It is your problem and I would suggest that zero people trust this organization at putting you into a safe vehicle. Sure, the car can be towed by our roadside assistance insurance, but that does not help me as I would have been unable to get into a tow truck and our dogs would not have been welcome (even though one was my service dog; it doesn't help me get into the truck). So now what, Carhop?

Not the first instance I have heard of someone getting a lemon from you; unfortunately, you prey on victims of hard credit scores and post success stories of putting people into pieces of crud vehicles.

This USMC veteran will use my voice loudly to ensure people are aware of how bad your organization truly disservices its customers. Wishing we were further away from the purchase of our home so that our credit scores were better, I could have directed her to a much better organization.

View full review
Loss:
$11
Cons:
  • Sell lemons

Preferred solution: Reliable vehicle, repair or replacement with equal value, I mean c’mon, the car had issues at day 3

User's recommendation: Don’t shop here

Chris B Hpe
Chris B Hpe

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Verified Reviewer
| map-marker Clermont, Florida

Branch - No Responsibility for Fraud Reports

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Updated by user Nov 17, 2025

You see this is the response I got below even though I sent and email describing everything again. The just refer me back to the phone where you get put on hold and never get to speak with the fraud dept.Nov 17, 2025, 16:44 CSTHi Christopher, Thank you for reaching out!

If you would like to speak with a Support agent over the phone, you can do so by calling us at 1 (866) 547-****. We are open from 9 a.m. to 5:00 p.m. CST.

Monday–Friday. You can also call the number on the back of your card 24/7 for self-service phone options like reporting your card lost or stolen, updating your PIN, or checking your balance.

We look forward to assisting you! Best,ReyBranch Support

Original review Nov 17, 2025
A card was fraudulently opened in my name, then money was transferred from my account to my Uber Pro card, which is powered by Branch, and then the money was transferred out to an unknown account. I tried numerous times to contact Branch and was always on hold for anywhere from 30 minutes to over 2 hours.

I only got to speak with an agent once to take my report, but I can't even speak with anyone in the fraud department. They only contact you by email. They said it was my fault and I did it with my own biometrics. Even though I had the card canceled, Uber is still sending money to this closed card from my account, and I have not been able to reach anyone on the phone at Branch after trying for a week.

This card is issued by Evolve Bank, and it's a Mastercard, but they say they don't take responsibility for this and that I need to contact Branch. How could Mastercard even partner with a scam company like Branch and not even help resolve this? You can't give these people your golden name of Mastercard and let them tarnish it. Branch has no right to even have this responsibility of access to people's accounts and private info if they can't even support the card.

Evolve Bank, which is a partner with Branch, was trying to be helpful, but they even told me I need to deal with Branch for the Uber Pro card. Even Uber won't take responsibility for this. Uber support says sorry, call Branch. So now I'm out a lot of money, and more was even taken after I filed the report.

The only two times I even spoke with someone, I couldn't even understand them, and they were reading a script.

How do you have debit card support with the Mastercard name on it, and you can't even speak well or speak fluent English? I think Mastercard and Evolve Bank should revoke Branch's right to issue this card.
View full review
Loss:
$406
Cons:
  • Reps read script
  • Repay amount pending problems
  • No fraud support except for email and impossible to talk by phone

Preferred solution: Full refund

User's recommendation: Stay away from Uber Pro card and Branch

Sedalia Oeu
Sedalia Oeu

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Verified Reviewer

Association of Mature American Citizens - Flagged unfairly, ignored by AMAC customer service, and treated like a number. Not a member.

I cancelled my AMAC membership due to abysmal member service and blatantly unfair enforcement of their posted guidelines. Despite strictly adhering to community rules, my thoroughly sourced post was flagged without explanation, while clearly rule-violating posts remained untouched.

When I requested clarification, I received vague, contradictory responses.

My post was supposedly approved after already being publicly accessible for days.

Attempts to get meaningful support or even cancel my membership were met with dismissive and indifferent customer service representatives. This disregard for transparency and member concerns reveals a deep-rooted systemic failure within AMAC.

I share this to warn prospective members: AMAC does not prioritize its members' voices or fair treatment.

.

If you expect respectful, transparent, and accountable membership, approach AMAC with extreme caution..

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User's recommendation: Think twice before joining AMAC. If you expect honest communication, fair treatment, and real member support, this is not the organization for you!

Jevetta D
Jevetta D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Beautyforever - Wig not Received.

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I ordered the BF Balayage Brown Highlighted wig on October 25, 2025, via Klarna order reference number FGNBQRL1. My Order Number for Beauty Forever is BFM854841****6361****.

I have yet to receive my order.

I was able to track my wig to a Georgia processing center and from there I have not been able to track my wig order. I sent several emails via my email address, and no one has been able to help me or advise on the status of my wig location.

It has been almost a month, and I am still waiting for my package.

I have bragged about your company and the beautiful wigs I have received, but I can no longer vouch for your service.

I needed my wig 2 weeks ago, and I am getting frustrated. I have already made two payments and soon to be three to Klarna, and I have yet to receive my wig.'

Please advise.

Jevetta Davis

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User's recommendation: Not at the moment. Quality hair. Delivery sucks.

tracy k Bfe
tracy k Bfe

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Verified Reviewer
| map-marker Indianapolis, Indiana

Belle Tire DOESN'T care

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I strongly suggest not going to this Belle Tire. I was there a little more than a month ago to get one tire.

It took four hours. When they were finally finished, they charged me for the tire and an oil change. I didn't even ask for an oil change! This weekend, that tire goes flat.

I brought it back today thinking they'd replace it since it was so new. Nope! They refused to do anything for me except sell me another $100.00 tire. He was not sympathetic or empathetic.

No apology. I took my keys and went down the street to Discount Tire and told them about my experience with Belle Tire. They scanned all of my tires and told me that they all needed to be replaced. I told him there was no way I could afford four new tires right now.

He told me that they want me to be safe on the upcoming winter roads. They are putting all new tires for the price of one tire at Belle. That is how a business should treat people.

Shame on you, E. Washington Street Belle Tire!

View full review
Loss:
$100
Pros:
  • There are no pros
Cons:
  • Dont care about thier customers

Preferred solution: Full refund

Tiffany D Wyk
Tiffany D Wyk

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Verified Reviewer
| map-marker Las Vegas, Nevada

Jack in the Box - Manager mistreated me and would not take my order

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I walked into the Jack in the Box on Tropicana, in between Polaris and Dean Martin. All I did was simply walk in.

The manager, I guess, was at the counter doing something; he never acknowledged me, never looked up, and when he finally did, he looked at me and said yes. I said I would like to place an order. He said yes. I was like, are you ready?

Then he proceeded to tell me that I have an attitude and he's not going to serve me. That's literally what happened. Unacceptable. Unacceptable.

I don't deserve that kind of mistreatment.

I deserve respect. I'm not trash on the street, and that's exactly how he treated me.

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Preferred solution: Apology

Lisa T Bgh
Lisa T Bgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Bob Mills Furniture - BEWARE! Bob Mills “Leather” Furniture is Mostly Polyurethane

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Bob Mills Furniture - BEWARE! Bob Mills “Leather” Furniture is Mostly Polyurethane
Bob Mills Furniture - BEWARE! Bob Mills “Leather” Furniture is Mostly... - Image 2
Bob Mills Furniture - BEWARE! Bob Mills “Leather” Furniture is Mostly... - Image 3
Bob Mills Furniture - BEWARE! Bob Mills “Leather” Furniture is Mostly... - Image 4

BEWARE: Their "leather" furniture is mostly polyurethane, but the website fails to disclose this.

Bob Mills Furniture failed to properly disclose the true materials used in the Antelope sofa I purchased at the Schertz, TX location. The companys website and sales staff both represented it as leather.

Only after delivery did I discover that the majority of the sectional is polyurethane, and that only the seat and back cushions are actually leather. The arms, sides, and back are polyurethane.

This important information was not disclosed verbally or on the website. Had I known the sofa was not fully leather as presented, I would not have purchased it.

The day after it was delivered, on November 14, 2025, I visited the Schertz store and spoke with the manager Chris to request either a partial refund, given the product was misrepresented and thus worth less, or permission to return the sofa without being charged the $199 restocking fee and $209 second delivery fee.

Chris refused both options. I again explained that the website does not list the fact that most of the sofa is polyurethane, and the salesperson did not disclose that the majority of the sectional was polyurethane.

Their position is that the sale is final unless I pay the additional fees.

I believe this is deceptive advertising and misrepresentation, as consumers reasonably expect that an item advertised as leather is made of leather unless clearly stated otherwise. The average buyer would not assume a majority of the sofa is synthetic material.

As a matter of fact, after discovering this misrepresentation, I was able to find the same or similar furniture through other websites like Rooms to Go, Ashley, Living Spaces, Home Depot and Jennifer Taylor, and ALL sites accurately disclose the arms, sides, and backs are faux leather, as Bob Mills should have.

Bottom line: Bob Mills Furniture engages in deceptive sales practices and they refuse to make it right. (And don't even get me started on their "everything is made in America" schtick when they are made in Vietnam.)

View full review
Loss:
$2400
Cons:
  • Deceptive trade practices and unwillingness to resolve

Preferred solution: Full refund

User's recommendation: Deceptive Trade - Don’t Buy From Bob Mills

Theresa G Vcv
Theresa G Vcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Visalia, California

Ecobee - Horrible temperatures

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NOT smart at all. EXTREMELY complicated.

Came with my new HVAC. Wish Id known. Does whatever it wants despite my input. Reverts to whatever preprogramming it came with instead of following my instructions.

I woke from a daytime nap shivering in 67 with a sore throat. Then I lay awake sweating all night because the heater repeatedly came on AFTER I had programmed it for 68 sleep time. INFURIATING!!

Obviously designed by dweebs overly impressed with their technological prowess and think every customer should have an engineering degree. They even ask customers to hook up to their website another useless snafu.

I dont give a damn how wet or cloudy it is outside.

I also dont want to be told that I cant do that because its outside some preset parameters. Their user manual is vague and unhelpful.

Overwrought, overengineered and a useless waste of money for people who just want to be comfortable in their own homes at the touch of a button or easy customer-set parameters without having to fight with an idiotic overblown piece of JUNK.

View full review
Pros:
  • Looks nice
Cons:
  • Everything else

Preferred solution: Either fixed or replaced

User's recommendation: Don’t bother unless you’re impressed with useless bells and whistles.

Tabbetha M
Tabbetha M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

MegaPersonals - Because the blocked my account dimly because I tried to use a text now number when my phone got cut off

I tried to use a TextNow number when my phone got shut off for two days. It immediately said the fraud alert was triggered.

That's been almost 2 months ago. I have not been able to get a straight answer as to why my account is blocked. They keep saying something about pictures; I guess it has to do with my account being hacked a couple of years back, and they knew about it. I've been with them for seven years, and I feel like I deserve a better answer than that.

I want a more straightforward answer. I feel like they do this just to keep getting the $23 off of me that I've already paid a couple of times. They've also done this to friends of mine; it's cut off all my income, and I cannot support myself.

I'm homeless, and all I'm asking for is my account to be unblocked. They make plenty of money off us girls, and for us to be treated this way is just very unfair.

View full review
Loss:
$6000
Pros:
  • Get a lot of clientele
Cons:
  • Every single person i know their account has been blocked because of fraud bought

Preferred solution: My account unblocked

User's recommendation: Use the app skip the games. They are more professional, and they explain to you more thoroughly the rules of their app before you use it make a personals will eventually always kick you off. Every single person I know has been kicked off for the fraud, but just so they can pay the $23 over and over they wanna call us scams, but they’re really the scam here

Suzann Pry
Suzann Pry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Argyle, Texas

Hotworx - The owner Lindsay Guier called my phone unexpectedly , and making accusations about me who she never met!!

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1. The owner of the Hotworx franchise in Flower Mound, TX, called my phone and started yelling at me and making accusations after an encounter over a phone call with one of her employees.

See the chronological order below of how this played out:

2. I attempted to reschedule my first trial appointment in the sauna room yoga - 120 degrees. During this attempt, I requested a room by myself, hence no one else in the tiny room.

3. The employee at the location in Flower Mound, TX, off Justin Rd, told me that it was unlikely that I would have a room by myself and that they can fit up to three people in there.

4.

I stated that this seems like a health risk due to the sauna temperature at 120 degrees and in close proximity with an unknown person breathing the same air in a small confined space for 45 minutes. I was also concerned about an unknown person's sweat dropping on me, which again seems very unhealthy. The room is very small.

5. I told the employee that I do not wish to book a trial appointment nor become a member.

Also, I was told on the previous Saturday that I could book a room just by myself, so there was mixed communication as well. I told her to have a nice day and goodbye.

6. Shortly after this, I received an unexpected call from the owner, Lindsay Guier, who was very threatening and unprofessional!

*** I am so happy that I never signed up!

I just cannot imagine having to deal with an entitled owner who is mean and unprofessional! Nor employees who are not working in your best favor, nor the companies/franchises.

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Luvina Kbm
Luvina Kbm map-marker Los Angeles, California

My Derma Dream - Overcharges I didn’t approve or sign for

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A Derma dream representative contacted me because I had left something in my cart. Im not sure how she got my number but convinced me to try product for 90 days with a completely free return.

After I agreed she tried to sell more oil I said no I just want to try product. They kept trying to put me in plans for gifts I said No. they said over texts you have to use every day for 90 days before returning. It was a mistake to give them my credit card I will never do it again.

They have proceeded to keep charging originally it was 90.00 I was supposed to get gummies and a couple more things I didnt receive. I was charged again for serum I never authorized. I have continued to send texts but I could never get through on a number to return.

I feel lied to betrayed and I have 200.00 on my card. I want it credited and to not send ANYTHING to me because they lie

View full review

User's recommendation: Not to give any card number for a free trial. And make sure you have a return number