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Anonymous
Guest-7123166 map-marker Frederick, Maryland

Donorbox - Need to have donor's name sent with donation to stripe

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We are a 501c3 nonprofit in Frederick MD supporting a local library. Our website allows a new member to make a "donation" as you call it.

Actually it's a new member fee from our point of view. We see the transaction on our gmail with name and amount (before fees). It then appears 2-3 days later on our checking account (after fees) from Stripe. Unfortunately, the donor's name does not appear associated with the specific donation.

that's our problem.

Sometimes we get multiple new memberships in a short time 3 or 4 days, and we cannot know the specific donor's name. Is there a way that the donor's name can be associated with the donation we see coming through from Stripe??

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Adeola A Xln
Adeola A Xln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ibadan, Oyo State

Amazon - Appeal for Case Reopening Regarding Terminated KDP Account

Dear Amazon Legal Team,

I hope this message finds you well. My name is ADEKANMI ADEOLA, and I am the former account holder of a terminated KDP account associated with victorolusegun550@***.com.

Despite multiple prior appeals since April 14th last year, I have not received a resolution or further response.

I recently took the time to thoroughly review Amazons updated terms and conditions as of this month. I am now fully aware of all policies, and I have a complete understanding of what I must abstain from and what is required moving forward. I want to assure you that I am fully committed to complying with all terms and conditions from this point onward.

I respectfully request the initiation of a new formal case, as I believe there was a misunderstanding, and I am eager to correct any past errors.

I am ready to provide any documentation needed, including ID verification, and to cooperate fully with your team.

Thank you for your time and consideration. I look forward to your prompt response so we can resolve this matter.

Sincerely,

ADEKANMI ADEOLA

victorolusegun550@***.com

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KIERSTEN A Yln
KIERSTEN A Yln map-marker Zanesville, Ohio

Jackpota - Delete old account

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I created this account due to the fact that my phone was stolen and I had to get another one. Due to this, I can no longer access the email for my old account under smadababy1989@***.com.

I sent an email letting you know what was going on, and I'm still waiting for you guys to resolve this! I love playing with you guys, but can't right now because my account was locked for not being allowed to have 2 accounts. I thought as long as I wasn't using both, it would be ok. But I have given you guys all the info you have needed and am waiting for this to get resolved.

I have money on my account and can't even play it right now.

I just simply want the account I can't access anymore, smadababy1989@***.com, deleted and my new account, dollface.3089@***.com, unlocked. Thanks!

Loss:
$190
Pros:
  • Fun to play
  • Good odds of winning
Cons:
  • Slow to resolve simple issues

Preferred solution: My old account that I can't access deleted and my new one unlocked

User's recommendation: Fun to play! Sometimes slow at solving issues

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Mara B Tul
Mara B Tul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Breda, North Brabant

Liven Improving Wellbeing - Money has been stolen

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I vaguely remember clicking a Tiktok add back in July 2025 for this app, but never agreed to pay anything, and I hadn't use it for longer than 7 days. No email from Apple, or Liven, about any subscription renewal whatsoever.

But guess what?!

I just checked my Paypal and they've been writing off 50 euro's PER MONTH. I've paid over 400 euro's for something I'NE NEVER EVEN USED.

I've emailed them, got a refund for only this last month. But no way I'm agreeing with that.

I'm not rich at all, this is a large sum of money, and all because I've clicked a Tiktok ad once.

Absolutely unethical, insane and I'm researching how to take legal action against this. Because this is simply theft.

Cons:
  • Steal your money

Preferred solution: Full refund

User's recommendation: do NOT ever subsribe or even click anything from this app

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Anonymous
Guest-7123133 map-marker South Benfleet, Essex

I purchased a tumble dryer for my 95-year-old father-in-law from Amazon which was delivered end of January. He only had it five days and the tumble dryer stopped working. It wasn’t heated. I called Am

I purchased a tumble dryer from Amazon for my 95-year-old father-in-law it was ordered January 29 and arrive the 9th of February within five days of tumble dryer stopped working. I called Amazon and they arranged a delivery pick up for me.

I explained that he just broken his leg and he may get time to get to the door they didnt. They just went off that was number one delivery, the second delivery was arranged. They turned up and they said they wouldnt accept it as it was too heavy but they knew they were picking up a tumble dryer. Arranged another delivery for some reason that delivery never turned out.

Ive got on again to Amazon complaining this is the third time again it never turned up again got onto Amazon young lady there said I will arrange a special delivery. No one else just them to pick it up. They came today looked at the tumble dryer and said they couldnt take it in this age with a reputable company as Amazon all I want done is to take the tumble dryer away and for my refund to go into my bank account five times and it still sitting in my 95-year-old father-in-laws lounge , how would you feel?

After having this experience with Amazon? Ive spent over an hour or so of my time arranging these appointments and having the same thing still to get onto the telephone I am not a very happy customer.

User's recommendation: do not buy large goods from them

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David S Ycz
David S Ycz

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Verified Reviewer
| map-marker Ocala, Florida

TradingView - I signed up for first 30 days free and agree to auto renewal of $12.95 per month but canceled within the 30 days and never used the system. A year later I get billed for $155.40.

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I did not use the system at all before or after I canceled. I disputed through the credit card company because TradingView does not have a customer service phone number I could call.

They showed proof to the credit card company that they had emailed me to let me know that I would be charged if I did not cancel, but I never opened their emails because I knew I had canceled a year ago and did not want to use their system or be enticed to resubscribe.

I never used the system and was confident it had been canceled because I was not being charged each month. I am entitled to a full refund and will not be satisfied until that happens.

User's recommendation: Make sure if you sign up and decide to cancel that they do try to charge you at some point. ALSO, be wherry about any company like this that you can not talk to by phone!! That makes it harder to cancel or dispute any future charges. I won't quit until I am refunded.r

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DOANETA M
DOANETA M

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Verified Reviewer
| map-marker Lisbon, Lisbon

Lidl - A funcionária que controla as caixas parou indevidamente o meu filho e pediu para passar novamente o talão, mesmo sendo de utilização única.

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experiência negativa no lidl olivais sul

data e hora: 12/03/2026, 16:28h

certificado / recibo: n.º 1050/at

local: lidl olivais sul

atcud: j6kwp54-00****

pagamento automático: 0152****

crítica:

hoje, o meu filho foi abordado de forma totalmente desnecessária por uma funcionária que estava a controlar as caixas automáticas. ele já tinha passado o talão corretamente e estava fora das portas automáticas quando esta senhora decidiu questioná-lo, mesmo sendo ela responsável pelo controlo.

além disso, as seguranças também se envolveram, verificando o recibo, mesmo sabendo que tudo estava correto.

esta abordagem é completamente inadequada e desrespeitosa.

o meu filho foi obrigado a voltar e passar novamente o talão, que só passa uma vez, causando confusão e constrangimento.

situações como esta tornam a experiência de compra desagradável e desconfortável, e o cliente sente-se perseguido sem razão. a consequência é que as pessoas acabam por evitar ir às compras, prejudicando a própria loja.

resumo: menos idas ao supermercado e menos compras, devido a um atendimento desnecessariamente controlador e desatento.

User's recommendation: A experiência não foi satisfatória.Atendimento /serviço deixou a desejar e os novos clientes devem estar preparados a serem abordados e parados ser razão!!!

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Wilbert Xtp
Wilbert Xtp

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Verified Reviewer
| map-marker Birmingham, Alabama

Snapbuy - Have requested to return vacuum cleaner, delivered 03/11/26

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My first attempt to contact was via phone call using the number listed on the companies website. Wouldn't you know...

it didn't even ring, the call just ended EVERY SINGLE TIME! Then, I emailed Snapbuy and kindly requested the process for a return/refund. The response I received was an offer to KEEP the ITEM, and Snapbuy would refund me 20% of the cost of the vacuum. My reply...

ABSOLUTELY NOT!;Here's the deal... the vacuum cleaner was delivered yesterday, 03/11/26, and I'm definitely not impressed with the product. I have a two story home w/ hardwood & tile throughout.This X15 vacuum did not live up to the Consumer Reports Expert Reviews, nor the companies website description. It's a good vacuum, for carpet, but overpriced!

No photos as it's boxed up and ready to go! Wish me luck bc I'm out $260!

User's recommendation: Buy from USA, AND from a reputable company... AGAIN, in the USA!! I can't stress it enough

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Anonymous
Guest-7123086 map-marker Toronto, Ontario

Planet Fitness - Refund

I am writing to formally complain about an incorrect charge of $53 on my account. It has now been over 1 month and 10 days, and despite raising this issue earlier, I have still not received my refund.

This delay is completely unacceptable.

A billing mistake made by your gym should not take this long to correct.

I have been patient, but at this point my concern has turned into serious frustration due to the lack of action on this matter.

I expect my $53 refund to be processed immediately. If this issue is not resolved without further delay, I will be forced to escalate this matter and take further action regarding the unauthorized charge.

Please confirm when my refund will be issued.

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Patricio Dhm
Patricio Dhm map-marker Bilaspur, Himachal Pradesh

The worst company in India, I have order in Swiggy. The delivery partner didn’t delivered my food to me and he has kept in Swiggy app. The order is delivered till now I didn’t get the order

Have kept an order in Swiggy. The person of Swiggy delivery person didnt place my order to me and the person has keeping in the Swiggy app that the order is delivered so I have to leave at 11 oclock.

I had a train at 11 oclock 1120 so I wait till now the time is 1130 till now that order didnt get to me. I missed my train. I have a meeting in my office. .

I missed my train. I have an meeting in my office and Im calling to the delivery partner is not responding and I am texting to Swiggy. There are also not responding.

This is not the right way. If you dont have any kind of person, you dont act that you dont you do not take the money from us, okay the worst and waste Swiggy is the worst and waste platform.

Preferred solution: Apology

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Sameer Q Got
Sameer Q Got map-marker Bengaluru, Karnataka

Shiprocket - Never use this app , I say never

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Shiprocket - Never use this app , I say never
Shiprocket - Never use this app , I say never - Image 2
Shiprocket - Never use this app , I say never - Image 3

I ordered a chemical for my business purpose. This company, BRM Chemicals, sends it through Shiprocket, but Shiprocket sends it through Bluedart.

However, both companies don't ever deliver the parcel. This is not the first time; it happened with Noise earbuds too. They will just mark 'consignee not available' when they don't even care to call or contact me. Let me say they don't even try to contact me.

The stupid customer care just assures that the parcel will be arriving in 24 hours or 12 hours, but they just block the number and never pick up. So please think twice before using their services because they are the worst companies so far.

I'd personally recommend Delhivery or DTDC; at least they actually do the chat or resolve the problem, not only marking that I'm not available to pick up when they don't even call. Screw both companies; they are just stupid as ***

Pros:
  • No pros

Preferred solution: Apology

User's recommendation: Never ever use this app

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Thomas S Sfq
Thomas S Sfq

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Verified Reviewer
| map-marker Terrell, Texas

Wellpoint - High Cost for no benefit

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Wellpoint - High Cost for no benefit
Wellpoint - High Cost for no benefit - Image 2

Recently had bloodwork done through my doctor only to discover that, for the first time ever with any insurance company, they will not pay for any bloodwork at all. Strangely, they did pay for two items billed by the lab.

When I called to speak to them and find out what they had paid for, I got put on hold for 20 minutes, then told it was for the homocysteine test, which still shows up on my lab bill as my responsibility.

When I then asked why they supposedly paid for this blood test but not any of the other bloodwork, the agent hung up on me. I have added the annotated EOB showing what they did and did not cover (minus any pertinent data) and the lab bill showing how what they said they paid is still on my bill.

Cons:
  • Pay almost 2800 dollars a month for no benefit paying 800 deduct

Preferred solution: I would like to know still what it was that was paid for and if it was for bloodwork I want to know why it was covered and nothing else.

User's recommendation: avoid at all cost

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Windy S Dav
Windy S Dav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Lavish Luck Casino - It took too long to get my money

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On March 8, 518 and 519, I cashed out two different transactions: one for $30 and one for $100. I got the $30 payment within three hours like I always do, but the hundred-dollar payment took them literally three days to pay me.

They kept telling me the same thing over and over again, that their supervisor was looking into it, they were going to push me forward, and all the same BS. I just got it yesterday evening sometime, so it took two and a half days for me to get my money, and usually an ACH only takes a day and a half. They told me it was because of how I cashed out through PayPal, but that's a lie. I’ve cashed out more than 20 times using PayPal and ACH, so I know exactly how long it takes with all of them.

But they want to say it's because of how I cashed out and what I used; that's why it took so long. They're lying; that was not my first time cashing out.

Pros:
  • You do win real money
Cons:
  • You might have to wait longer than you expect to wait for your money or redemption

Preferred solution: they could’ve gave me free coins, a free SC for all the trouble in time that I went through and apologize sincerely

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Sirje U
Sirje U

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Verified Reviewer
| map-marker Tallinn, Tallinn

eDreams - Reply was generic AI post

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eDreams has been legally sued by the Italian Competition Authority and claimed a 9 million euro penalty for dark pattern practice; many customers across the world complain. I only used the platform once in 2024 for a 158 euro purchase and most likely ticked the box to get a little discount.

There was no warning about financial commitment, nor was there a request for agreement - so 99.99 was taken from my account. I contacted eDreams - it was very hard; only international phone numbers were available. Due to claims, they now have the opportunity to cancel the membership (which I did), but money was still taken - I kept my card closed for a year for international payments because of eDreams. Just recently abroad, I had to open it for a little while - and they used the moment to take 99.99 again!!!

How is it possible... Even our national TV was sharing this unethical robbery practice of eDreams.

Loss:
$200
Pros:
  • Can be useful for wealthy traveller
Cons:
  • Stay far away
  • Who counts money and is budget sensitive when travels

User's recommendation: avoid little discount of eDreams to loose hundreds

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Jameela Ywt
Jameela Ywt

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Verified Reviewer
| map-marker Dallas, Texas

PayPal - Support number

Updated by user Mar 12, 2026

done

Original review Mar 12, 2026
PayPal customer service (100 words)
PayPal offers customer service to help users resolve issues related to payments, account access, disputes, refunds, and security. Customers can contact support through the PayPal website or mobile app by visiting the Help Center and selecting the option to message or call a representative.

PayPal also provides assistance through community forums and automated chat for quick answers.

For urgent matters like unauthorized transactions, users are advised to report the issue immediately through their account. Customer service aims to provide secure, fast, and reliable support so users can manage their online payments with confidence and minimal disruption.

User's recommendation: customer

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1 comment
Burdell Qyn

Hii

Vanessa B Zhs
Vanessa B Zhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tarrafal De Sao Nicolau, Tarrafal De São Nicolau

Vinted Netherlands - They wont change my old number to my new one, so I cant lop in now to delete my account

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Vinted told me that I'm going to have to pay fees for being on Vinted. I told them I haven't been using it for over three years and that my phone number doesn't exist anymore because I lost that number and phone altogether.

I cannot log in because I have to receive a confirmation code on the old number, and this is what I'm trying to explain to them: that I can't enter my account because I cannot change the phone number, which I have to do within the account. I sent them over 10,000 messages via their helpdesk, and they keep answering with automatic responses. When I had to explain my problem, I had to write the whole story down and attach photos, but clearly, they don't even read them because they respond with standard emails. Even worse, in their emails, they tell me that I can reply to that email, but when I do, I get an error email back saying the address is not monitored.

Now I have had errors after errors, and I'm still on that freaking platform, which I'm not interested in.

Nor am I paying so fees. Especially if I can't even log in.

Preferred solution: Give me an email Address that I can reply with to a PERSON

User's recommendation: Dont use vinted. They are all robots or very dumb people

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Marce C
Marce C

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Verified Reviewer
| map-marker Wells, Maine

BooksRun - They stole my book

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Offered me 44.04 for a textbook, but I got the ISBN number wrong. The book was as stated: condition, cover, title, and author.

After weeks of waiting for the 48.00 they offered me, I tracked the books to their warehouse. I searched high and low for a phone number or email address to inquire as to where my payment or books were. When they got back to me, they said it was not the correct ISBN and in their agreement (something in the small print) they reserve the right not to pay! They took my book but never paid me anything for it.

I'm sure they'll sell it. If they weren't going to pay me, they should have sent my book back!

Cons:
  • No customer service number chat or email on website

Preferred solution: my book back

User's recommendation: Sell your books anyplace else.

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2 comments
Guest

“When they got back to me.. “. At that moment did you offer to give payment information to them to cover the cost of shipping?

Guest
reply icon Replying to comment of Guest-2823729

No. It would take me an hour to give you the entire back and forth! No one never revised my quote, offered advice on next steps or mentioned my book again, just issued me a payment some days later for $4.26 - less than 10% of the original quote which was around 50$ if I had been given that for a quote I wouldn't have bothered.................

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Anonymous
Guest-7122751 map-marker Mumbai, Maharashtra

Pharmeasy's refusal to replace medicine

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Pharmeasy's refusal to replace medicine

I had mistakenly ordered 9 strips of Tablets CISSQ, instead of CISSQ PLUS which the doctor had prescribed. As desired by Pharmeasy, I had also attached my specialist doctor's prescription.

However, Pharmeasy pharmacist didn't bother to check the discrepancy in my order and didn't ask me about it. Pharmeasy delivered the tablets today. When I requested Pharmeasy customer care team to replace the same with the correct medicine, they refused to do it, saying this medicine cannot be replaced as their policy doesn't permit replacement of this medicine. I fail to understand how an electronic medical shop can refuse to accept customer's request to replace a certain medicine, if it is not as per prescription.

I have not faced such an issue with any chemist shop.

I think Pharmeasy is acting unfair, making me, a senior citizen incur a loss of about 1200 in this transaction. They should either replace the medicine as requested by me or refund my amount after collecting the tablets from me.

User's recommendation: Do not buy any medicines or lab services from Pharmeasy due to its unethical policies.

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5 comments
Guest

I don’t follow. Are you claiming they misfiled your prescription or are you saying you ordered the wrong medicine?

jack l Mrh

I would definitely check what relationship Aniyah Nye has to the business in question, as they seem to be the owners, and are now trolling your FACTUAL review as retaliation, which is illegal in most civilised countries.

Aniyah Nye

You behave more like 6 than an adult.

Aniyah Nye

Well, this IS your fault for putting in the wrong information. GROW UP and stop blaming them for YOUR mistake.

That is both unfair and unethical for an "adult". Instead of recommending not to use them, your recommendation should be, to double-check that you put in the correct information and not blame others for something which is YOUR FAULT.

Aniyah Nye

One more thing. It is spelled pharmacy.

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Tobenna Dhu
Tobenna Dhu

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Verified Reviewer
| map-marker Canonsburg, Pennsylvania

Tire Agent - Impressive Customer Service

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I had issue using the financing with my order, due to unforseen internet complications my browsers timed out returning to tire agent after signing the contract & making payment. When I called I spoke with Rodelyn Guerra, who was extremely pleasant & knowledgable.

Within 10 mins had my situation all confirmed & process started.

While my order ended up being more complicated & taking almost 3 weeks to actually receive my wheels & tires, Rodelyn stayed on top of it calling me usually before I had to call back. Not only was tire agent working diligently to get me my order, it was very reassuring & convenient that I dealt with one person thru the whole process!

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Yaimara P
Yaimara P

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Verified Reviewer
| map-marker Orlando, Florida

Amped Fitness - Stress

Dear Amped Fitness Team,

I am writing to formally express my frustration regarding the ongoing billing issues with my training sessions. I became an Amped Fitness member in December after receiving frequent calls encouraging me to enroll in training sessions. I agreed to join; however, since then I have consistently experienced problems with my billing. I have been overcharged multiple times over the past months.

I have already spoken with staff members and managers at the gym on several occasions to try to resolve this matter. Unfortunately, the issue continues, and I have spent a significant amount of my personal time following up. Instead of being able to come to the gym to relax and reduce stress, this situation has caused me additional frustration.

What is most concerning is the lack of follow-up. Each time I raise the issue, I am told it will be resolved, but I end up having to contact the gym again because none follow up or correct the billing problem.

This issue has even affected my personal time during my vacation, as I had to continue calling to try to resolve the matter.

At this point, I am requesting:

A full review of my billing history.

A refund for any overcharges.

Confirmation that my billing will be corrected moving forward.

I would appreciate a prompt response and a clear resolution to this issue as soon as possible.

Thank you for your attention to this matter.

Yaimara Perez

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