Browns Shoes
Browns Shoes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Browns Shoes has a 1.0 star rating from 1 review with 100% unfavorable feedback; customers cite issues with returns, refunds and slow shipping, and value exchange and refund policies while noting a medium price level.
Key Takeaways for Future Customers
- Check Browns Shoes reviews and confirm return policy in writing before purchase.
- Expect potential delays with express shipping and contact customer service for tracking.
Negative Feedback / Risk Areas
- Repeated complaints about denied returns and conflicting in-store promises.
- Poor response from head office and unhelpful customer service handling refunds.
- Delivery issues where express shipping did not arrive as expected.
Positive Feedback
Reviewers value clear exchange, refund and cancellation policies and occasional discounts and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Browns Shoes has a 1.0 star rating from 1 review with 100% unfavorable feedback; customers cite issues with returns, refunds and slow shipping, and value exchange and refund policies while noting a medium price level.
Key Takeaways for Future Customers
- Check Browns Shoes reviews and confirm return policy in writing before purchase.
- Expect potential delays with express shipping and contact customer service for tracking.
Negative Feedback / Risk Areas
- Repeated complaints about denied returns and conflicting in-store promises.
- Poor response from head office and unhelpful customer service handling refunds.
- Delivery issues where express shipping did not arrive as expected.
Positive Feedback
Reviewers value clear exchange, refund and cancellation policies and occasional discounts and special offers.
Media from reviews
St-Hippolyte, Quebec
Loafer woshbone
- - Seeks Wishbone Jade Loafer or similar in size 6.5 (Canada).
- - SKU 0158046; asks stock checks in Canada stores and reservations if available.
Bonjour,
Je vous écris pour savoir si vous pouvez maider à trouver des chaussures Wishbone (modèle loafer) en taille 6,5 disponibles au Canada, de préférence en stock en ligne ou en magasins Browns/B2.
sku: 0158046
Jai vu le modèle Wishbone Jade Loafer (ou similar) sur votre site, mais la taille 6,5 ne semble pas disponible en ligne. Je voudrais savoir :
1 Sil est possible de vérifier le stock dans vos magasins physiques (Montréal, Québec, Laval ou ailleurs au Canada) pour cette pointure 6,5.
2 Si vous avez ce modèle ou dautres modèles Wishbone similaires en taille 6,5 actuellement disponibles.
3 Si vous pouvez me indiquer où je pourrais en trouver ou réserver une paire si elle existe quelque part en stock.
Merci beaucoup pour votre aide.
Cordialement,
Haven't received item
Still havent gotten my shoe when I paid for express shipping for Christmas now they havent even moved since the 18th kind of annoying
Preferred solution: Let the company propose a solution
Dallas, Texas
B2 Shoes--Toronto
- - Sales staff told me I could return the shoes, but Eaton Centre refused as final sale.
- - I couldn't reach head office after repeated calls and a fax.
I purchased a pair of shoes from this company and was told by the salesperson that I could return the shoes if I change my mind. I wasn't too sure about them, so I purchased them knowing that I could return them. A couple days later I decided against the shoes and went to the Eaton Centre to return them. When I got there, I was told that I could not return them because this was a final sale item. I explained that I was told otherwise. But this salesperson could care less and basically told me to get lost. So, I asked for the number for head office.
I called them several times and noone called me back. I got increasingly frustrated after two weeks of trying to get in touch. The secretary told me that the local manager was busy (everytime I called). Accordingly, I left my fax number and asked that I have a fax sent to me responding to my situation which I explained to her. Then I got a nasty fax from the local manager blaming me for this (??) and saying that I should have made myself aware. But that is why I asked & his staff (who was new on the job, by the way) told me I could!
Anyway, this manager person sent me a legal style letter (since when did we proceed to litigation??) and was trying to put the blame on me--which is so far from the truth. In the end, I could not return the shoes but I will NEVER shop here again and I recommend that you don't either. If there is a problem with your shoes, you will not get good customer service. Cheap, self-centred company that will completely ignore you to save a sale for themselves. DO NOT shop there!
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