Beware! 90 day free trial for Tempurpedic, my ___!
While shopping for a tempurpedic bed at Brown's Furniture Store in Lafayette, Louisiana, my husband and I were told several times by the sales person and her manager that we could try the bed out for 90 days and if we weren't satisfied we could return it. We even say the 90 day free trial advertised on TV. Feeling confident in the guarantee we tried out several beds at the store. We purchased the top of the line king-size tempurpedic set for $8200+ cash. Over a period of one month, the mattress kept separating, even after my husband banded the frame together with industrial ties. We also noticed that the mattress generated excessive heat and we woke up several times wet with sweat. Because we weren't satisfied, we called Brown's to return the bed. They were initially reluctant and finally told us it would cost a restocking fee of $384.00 which was excessive, but acceptable. The next day they call back and told us it would cost us an additional $2800 because only the mattress was included in the 90 day free trial. We can't wait until tomorrow to see what else they will cheat us out of...WATCH OUT FOR THAT 90 DAY FREE TRIAL. It doesn't include the bed frame. I wonder how many people would buy the mattress if they had to try it out without the frame.
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