Anonymous
map-marker Newport News, Virginia

VERY UNPROFESSIONAL BUSINESS BEWARE!!!

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BEWARE!!! SKEETE BROWN'S AUTOMOTIVE SERVICE'S dated 9/17/2023: Mr. Brown, My vehicle was not towed in the time frame as your company relayed. Then you dropped my vehicle in the wrong area, left the keys inside & without any communication. I am still expecting a refund on the poor negligent services you & your company provided. At minimum I expect your professionalism to show itself by refunding the $150.00 tow fee in the same manner you received the $150.00. Awaiting your response, THE ACTUAL BUSINESS OWNERS RESPONSE: Ur vehicle was dropped off at 730 pm by me personally. U got the wrong person to disrespect and think I would even consider anything such as a refund on anything. U better find something better to do in life then to waste me time. Enjoy ur life. VERY
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User's recommendation: Do not use any of this company's services!

Marvis Wom

Very bad mechanics, high prices.

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Updated by user Dec 05, 2016

The number listed above is the cell number of the owner. The shop number is 757-399-****. That phone is usually answered by machine.

Original review Dec 03, 2016
Air compressor on my 2000 Mercury Sable locked up. Found Brown Automotive in Portsmouth, Va. They towed car to their site, Charged me $375 to install used compressor, Did not recharge air conditioner, Charged me another $150 to recharge it. Worked only one day. Took it back to be fixed again. Still worked only one day, I live on the Eastern Shore and had to pay $60 in tolls and waste several days in a waiting area. I am on social security and the cost is too much for my budget to endure and not get what I paid for. Cannot afford to keep being lied to. What options do I have?
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Loss:
$510
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

Still not resolved. Heard nothing.

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