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Brownies Independent Transmission

Brownies Independent Transmission

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Brownies Independent Transmission Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment is negative. Recent recommendations advise: "DO NOT USE Brownies Independent Transmission!". Reviews cite high prices and poor customer service after costly repairs, with unresolved issues and denied refunds for rentals.

Positive Feedback

Few positives noted; nothing consistent in recent Brownies Independent Transmission reviews about speedy fixes or value.

Negative Feedback / Risk Areas

  • Recurring customer complaints about failed repairs and repeat breakdowns.
  • Poor customer service and unwillingness to provide refunds for rentals.
  • High price level and limited product or service diversity.

Key Takeaways for Future Customers

  • Expect possible follow-up failures after expensive repairs; verify warranty coverage.
  • Document work and ask about reimbursement policies before paying.
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Anonymous
map-marker Dayton, Ohio

Complaint Not Resolved

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AI Highlights
  • - Transmission failed again in Sept 2023 after a Feb 2023 $4,000 repair.
  • - They want to keep the car a week to diagnose and won't reimburse rental.

I had my transmission on my 2018 vehicle in Feb 2023. It went back out again in Sept 2023 after I paid over $4,000 to have it repaired.

The company wants to keep my car for at least a week just to diagnose it and not even repair it. I requested a reimbursement for my rental since I need to get to work still and I was told they don't do that.

The manager at the Beavercreek location, nor the district manager out of the Kettering location, were willing to help me. The owner lives in a million dollar home; yet the company can't afford to do what is right and reimburse me for my rental due to their shoddy work back in February when the car should have already been fixed.

User's recommendation: DO NOT USE Brownies Independent Transmission!!!

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