Wont issue a refund

Been waiting 8 months for a refund for an event cancelled due to COVID. They owe us $250. Responded once months ago and then went dark. Hugely disappointing!

User's recommendation: Do not use.

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ID
#2314940 Review #2314940 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Will NOT issue a REFUND

On February 25, 2020, I purchased tickets via BROWN PAPER TICKETS to a community theater play for $35.48. The play was canceled due to Covid-19. I requested a refund. It has been almost 4 months, and they will NOT issue a refund. I reported them to the Federal Trade Commission and found out they do not handle individual cases and will only handle it if they receive more/enough complaints.

User's recommendation: I will NOT use BROWN PAPER TICKETS again, and would suggest others to do the same.

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ID
#1999798 Review #1999798 is a subjective opinion of poster.
Service
Brown Paper Tickets Customer Care
Cons
  • Will not issue refund
Loss
$35
Preferred solution
Full refund

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