Brown and Brown
Brown and Brown Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brown and Brown has a 1.0 star rating from 1 review, with consumers mostly dissatisfied; complaints focus on poor customer service, unresponsive communication, rude agent behavior, and a high price level.
Key Takeaways for Future Customers
- Read Brown and Brown reviews before engaging and verify communication and response times.
- Be prepared to question billing, refunds, and customer service processes if issues arise.
Negative Feedback / Risk Areas
- Poor attorney communication and long delays undermining trust.
- Reported rude, unprofessional agent behavior and lack of follow-up.
Positive Feedback
No positive service or product aspects were noted in the available customer feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brown and Brown has a 1.0 star rating from 1 review, with consumers mostly dissatisfied; complaints focus on poor customer service, unresponsive communication, rude agent behavior, and a high price level.
Key Takeaways for Future Customers
- Read Brown and Brown reviews before engaging and verify communication and response times.
- Be prepared to question billing, refunds, and customer service processes if issues arise.
Negative Feedback / Risk Areas
- Poor attorney communication and long delays undermining trust.
- Reported rude, unprofessional agent behavior and lack of follow-up.
Positive Feedback
No positive service or product aspects were noted in the available customer feedback.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service
- - Poor service and slow replies from Brown & Brown in a Social Security case.
- - The attorney and staff did not respond; inquiries went unanswered.
They never responded don’t use that attorney out of Columbus Ohio
Preferred solution: Paper work stateing the truth not lies
User's recommendation: Be mindful about this company I wouldn’t recommend them
Insurance Agent Attacks Customer
- - Brown & Brown Oklahoma customer says the agent was rude.
- - They say no quote info was provided and want to switch to State Farm or another CNA.
The copied e-mail below from my insurance agent from Brown & Brown, Oklahoma
Pamela as I understand you would not give the information needed to quote your little sorry *** business...please feel free to let State Farm have and take care of your entire account...please in the future contact me and not Kiesha as your rudeness and self absorbed attitude make me know I do not want your chickensh*t business...please be a lot kinder in your future dealings with agents...you are rude and a B*t*h we don't need your shi**y commission to make us successful...we are successful because we do not handle the insurance for petty, low class, arrogant, emotionally disturbed, rude, insensitive, crying, whining, people as yourself as clients. TAKE YOUR BUSINESS TO ANOTHER AGENCY...you are rude...I will look forward to your Agent of Record to another CNA agency....Do you need me to provide a number for another CNA agent...
Dan Childers
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Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
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