Senior G

Ride Service for Seniors a Joke!

On demand, not scheduled. Lucky if they show up anywhere close to your request; often with wrong vehicle (as in not handicapped useable - no lift).

Calling their phone for current status is useless - it just plays music on hold & never answers. If you give up & use a cab, they report you as a "no show". Too many "no shows" & you are banned from further rides.

Must have political juice else their complaints would warrant then simply out of business in 6 months from startup.

Most drivers have VERY poor English, relying on GPS unit rather than you, actually seated in the van.

Reservation system, slow confirmation, reliability, vehicle comfort, driver attitude, no venue for real time complaint or help (web site from your smart phone useless - it gives you the phone # you are complaining about!) MANY months as a trapped senior who can't drive gives unbiased honest review summary: TOPS! SUCKS!

View full review
Loss:
$5
Cons:
  • Not reliable
Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article