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Can't get online help from a real person or chat for a printer that stopped scanning documents

VERY FRUSTRATING ... scanner on my MFC9325CW printer - scanner stops scanning half way through the scan process - I have uninstalled and reinstalled the program drivers several times and the zipped files won't open Scanner still ot working I have tried to contact Brothers but it keeps looping back to the same page with absolutely NO HELP I want a real person - or - at least chat This website really needs to be more computer operator friendly - I am not computer illiterate - Just Frikkin Frustrated Willi

User's recommendation: DONT BY FROM BROTHERS.

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#2462532 Review #2462532 is a subjective opinion of poster.
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