Anonymous
map-marker Kinwood, Texas

Password

I changed my password two weeks ago and am trying to log on and have checked all caps even selected to change again but it will not send me a reset to my email. What do I do? Plus, it still shows my number to be 979-319-**** and it was changed a while back to reflect my new number 979-224-****.
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User's recommendation: I am not pissed all I want is to change my password as it is not letting me in nor did I want this on public.

Gloriana Upd
map-marker Waller, Texas

Concerned

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The Dali manager is rude and mean I loved my job did all I could do good to customers came in when needed when people would not show up I really enjoyed my job but it got to the point I had to leave the treatment from the Dali manager was bad no body should have to go thew that I really did love my job
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Howard C Ght

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Verified Reviewer
| map-marker Huntsville, Texas

Did a search for "hotdog" with no results.

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I was looking for a certain brand if hotdogs and tried a search on their website. I got "0" results. I tried several different ways, but it was the same every time!
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Pros:
  • Restroom was fairly clean
Cons:
  • Strange brands and high prices

Preferred solution: I just want to be able to shop online

User's recommendation: Steer clear!

Sarah M Chs
map-marker Grapeland, Texas

Manager sucks

Deli manager does not properly manager employees and head store manager is unprofessional at store events, is unprofessional to department managers and employees. Told me child care issues was and INEXCUSABLE absence for work.. does not properly reprimanded employees who have violated brookshire brothers policys.
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User's recommendation: Do not apply for a job here

Hardy Qnd
map-marker Varnell, Georgia

No good service the other day

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I've been with them here in Brenham for 6 years and I didn't get good service while getting a few items for chicken parmesan the other day. I'm their coworker and they know better than that. I will tell my boss again of this ever happens again. It looked like everyone was having a bad day. If talking to people, at least talk to customers as you take care of them.
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User's recommendation: Make sure customers are well taken cared of now and in the future even if coworkers are customers.

Jeffery A Msg

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Verified Buyer
|

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Verified Reviewer
| map-marker Center, Texas

Worst customer service, do we not train anymore

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Brookshire Brothers - Worst customer service, do we not train anymore
I visited the Center,Texas store on 6/20/2022 to purchase a Google Play card the cashier never said hello never made eye contact told me the exact total quote unquote and did not say thank you so I said thank you and I am still waiting. She ignored me and started a conversation with the bagger, as I walked away I commented Miss Personality. I dont need casual conversation or even how I am doing but I demand a greet and a thank you for my business and for my money. My transaction #5628, cashier Cierra Store :32 at 4:31 pm
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Cons:
  • Lousy customer service

Preferred solution: Management to be aware of the lack of customer service and the obvious lack of concern from their employees

User's recommendation: write fair and honest reviews so this doesnt keep happening

1 comment
Guest

"I demand"

Anonymous
map-marker Fort Worth, Texas

Price complaint

Why are jumbo eggs three times higher now,then 8 months ago,the government says they should be about 60 %.is there some price gouging going on?
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Anonymous
map-marker Houston, Texas

Lack of service

10:30 8/12/22, $70.00 plus in basket, one checkout lane open, 6th in line, next to be checked out, lady boss closes lane, says go to another lane, by that time 4or 5 others behind me and Im 6 or 7 again, complained to lady, didnt listen. Rewards Member, 409 698 **** Charles Nicholson. Rude lady WAS NOT Lisa, she would have reacted differently, shes a great employee. I left the basket and went to Walmart. Mad as ***
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User's recommendation: Need more check out lanes when store has that many customers ready to check out.

Anonymous

I like my local Brothershire Brothers

I have always had courteous service at my local Brookshire Brothers in Cleveland Texas. They have good product, pricing incentive's (with discount card) and are timely, as well. Walgreens in Cleveland Texas takes too long to get a prescription completed in a timely manner, some Walgreens pharmacy techs try but they are over worked and under staffed which, makes them more susceptible to mistakes. And, boy do they make mistakes. What gets me is a select few that have a" pass the buck" type of attitude that Adda, Odda, Idda, whatever her name is, had? Causing problems, not only for me but also for her coworkers, superior and the Walgreens reputation.
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Reason of review:
Good customer service
Anonymous

Dry pound cake

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Yesterday I got a pound cake from Brookeshire’s store in Zavalla, Texas. For a snack today. The ones we got some time ago was moist and delicious, what happened? My Facebook friends could not believe it. I will try it again from another store soon. I am not passing judgement on all your products. I love your breads, especially your cheese cakes. The reason why I commented is because my husband and I live on a fixed income and I don’t want to waste my money. Just because we live on a fixed income doesn’t mean we don’t want to eat well. So please understand my reason for this message to your company.
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Cons:
  • Taste
  • It was not moist enough
Reason of review:
Bad quality
1 comment
Guest

Don't want to waste your money ?

What do you think you're doing when you buy factory made cake ?

For 1/3 the money and a little bit of effort on your part, you could produce your own that would soon excel over the factory product.

You would also know exactly what you're eating ; I bet you can't pronounce several of the ingredients in that stuff if you'd read the label.

Your Facebook friends can't believe it ?

Oh no, doom, defeat, despair, flood, fire, famine .

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