Brooks Plumbing and Heating of Bloomfield Reviews
Brooks Plumbing and Heating of Bloomfield Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooks Plumbing and Heating of Bloomfield has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and cite high price level and poor customer service in Brooks Plumbing and Heating of Bloomfield reviews, with a detailed customer complaint alleging overcharging and incomplete fix.
Positive Feedback
The technician arrived on time and completed several parts replacements; a free installation was provided for a disabled veteran.
Negative Feedback / Risk Areas
- Repeated customer complaints about high prices and perceived overcharging.
- Poor follow-up on unresolved issues after initial payment.
- Concerns about billing transparency and extra fees for return visits.
Key Takeaways for Future Customers
- Get a written estimate and itemized invoice before work begins.
- Compare quotes from other plumbers and check for customer service responsiveness.
- Confirm warranty, ask about refunds or additional billing for follow-up visits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooks Plumbing and Heating of Bloomfield has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and cite high price level and poor customer service in Brooks Plumbing and Heating of Bloomfield reviews, with a detailed customer complaint alleging overcharging and incomplete fix.
Positive Feedback
The technician arrived on time and completed several parts replacements; a free installation was provided for a disabled veteran.
Negative Feedback / Risk Areas
- Repeated customer complaints about high prices and perceived overcharging.
- Poor follow-up on unresolved issues after initial payment.
- Concerns about billing transparency and extra fees for return visits.
Key Takeaways for Future Customers
- Get a written estimate and itemized invoice before work begins.
- Compare quotes from other plumbers and check for customer service responsiveness.
- Confirm warranty, ask about refunds or additional billing for follow-up visits.
Media from reviews
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Verified Reviewer
Avoid at all cost!
- - On-time visit to inspect boiler.
- - Replaced five parts; total $1,059.94; back-flow valve free for veteran.
- - Boiler still cycles after air purge.
Brooks Plumbing and Heating LLC - Licensed Master Plumber: 36BI0125****
15-17 Bloomfield Ave
Bloomfield, NJ 07003
adamplumber911@***.com
973 303-****
I found Adam from Brooks Plumbing doing an online search on Google. The online reviews looked good so I decided to call him.
He showed up on time, and proceeded to inspect my gas boiler.
He performed the following work:
1. Replaced a roll out switch for $220.11
2. Back Flow Prevention Valve for $291.95
3. Replace pop safety valve for $271.99
4.
Replace Temperature gauge for $260.93
5. Replace expansion tank for $309.91
Since I am a disabled Veteran, he installed the back flow prevention valve for free. I paid in total $1,059.94. The actual work took less than two hours.
In the meantime, my boiler continued to cycle on and off.
I called Adam again, and we purged the air from the system, but the cycling continued.
A few days ago, I called Adam to see if we can fix the sensor that is causing the boiler to cycle on and off.
He wanted to charge $200, beyond the $1,000 he already received.
I compared prices from other plumbers, and was seriously overcharged for the work he performed
If I could give them less than one star, I would. AVOID at all cost!
Preferred solution: Let the company propose a solution
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