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Brooks Grpahix Shoddy workmanship and lousy customer service.

Lacrosse jackets were purchased through our lacrosse organization. It took over two months to get the jackets. Within a few short weeks the lettering across the back started to wear off. We were told that the parents must deal with Brooks Grpahix, the company who did the printing on the jackets. I took my son's jacket in before the deadline given to be repaired. I was told by the owner of the company that it would be 1-2 weeks for repair and return. As of today May 7, 2008 it has been over 7 weeks and the lacrosse season is now almost over. I have called no less than 10 times within these last 7 weeks and as of last Friday I was advised that they had not begun to reapir my son's jacket. Stay clear of Brooks Graphix in New Kingston PA!!!
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ID
#120163 Review #120163 is a subjective opinion of poster.
Location
Harrisburg, Pennsylvania
Loss
$60

About

Summary

Brooks Graphix is a family-owned and operated graphic business that is based in New Kingstown, PA, which is just West of Hurrisburg. The company has been serving surrounding areas for over 15 years offering its in-house screen printing, vinyl graphic, Ad specialties, and graphic design services. Brooks Graphix is a full graphic supplier which is intended to satisfy business advertising and promotional needs of its clients. The company can produce anything from a one color business card to a full-color poster. It is able to provide vinyl for company vehicles, windows, banners and many other forms. Brooks Graphix provides logo embroiders on hats, t-shirts, sweatshirt, jackets, towels, athletic bags and much more, as well as it does screen printing on the objects.

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