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Brooklyn Kayak Company

Brooklyn Kayak Company

brooklynkayakcompany.com
What is your customer experience with Brooklyn Kayak Company?

Brooklyn Kayak Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Brooklyn Kayak Company has a 1.7 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations say do not do business with this company.

Positive Feedback

No positive feedback is reported in the available Brooklyn Kayak Company reviews.

Negative Feedback / Risk Areas

  • Repeated non-delivery and lead times far beyond quoted expectations are cited as primary customer complaints.
  • Claims of items shown in stock while orders remain unshipped raise concerns about inventory accuracy.
  • Buyer alleges unresponsive or misleading customer service and difficulty obtaining refunds.

Key Takeaways for Future Customers

  • Check current shipping status before ordering and read Brooklyn Kayak Company reviews.
  • Confirm refund and return policies and get written order confirmations.
  • Avoid relying on advertised in-stock claims without direct seller verification.
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Dennis D Oie

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Verified Reviewer

Non delivery of product by Brooklyn Kayak Compnay

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AI Highlights
  • Ordered PK11 trolling motor on 4/19/21 for $249 with a 4-week lead time.
  • It has been 11+ weeks with back-ordered parts and 2–4 week delays.

on 4-19-21 I placed am on line order with Brooklyn Kayak Company for a trolling motor for a model PK11.Price was $249. lead time was 4 weeks .

It is now 11 weeks and every time I email the company with a request for status I get parts are on back order it will be another 2-4 weeks .Were now over 11 weeks since the order was placed 275% more that quoted lead time and now the company is blaming lack of parts on overseas supplier. but they advertise n the web site they have a combination unit a kayak and trolling motor, they exact trolling motor I ordered in stock for immediate shipment.

These people at-re typical new York Jews who would screw their mother for a dime., promise deliveries and take your money for 11+ weeks and they come up with every excuse not to ship. I will probably will have to sue them to get a refund...

Their customer service manager Issac lies like former President Trump. He would not now the truth if it hit him in the face..

Do not do business with Brooklyn Kayak Company , and deliver

Loss:
$249
Pros:
  • You get to complain

Preferred solution: Deliver product or service ordered

User's recommendation: Do not do business with this company

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