Brooklinen
Brooklinen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooklinen has a 3.3 star rating from 3 reviews, consumers are mostly neutral. 100% of users would likely recommend. Rating split ~33% unfavorable and 67% positive. Reviewers value Location and Exchange, Refund and Cancellation Policy; price level reported as medium.
Key Takeaways for Future Customers
- Exchanges can be fast and representatives can be helpful.
- Expect medium price level and generally positive product quality.
- Check sizing carefully before purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about persistent marketing e-mails and unsubscribe failures.
- Difficulty reaching a live person for support; issues with order errors and refunds noted.
- Some product fit problems reported.
Positive Feedback
Quick resolution for exchanges, helpful representatives, and reviewers recommending Brooklinen in reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooklinen has a 3.3 star rating from 3 reviews, consumers are mostly neutral. 100% of users would likely recommend. Rating split ~33% unfavorable and 67% positive. Reviewers value Location and Exchange, Refund and Cancellation Policy; price level reported as medium.
Key Takeaways for Future Customers
- Exchanges can be fast and representatives can be helpful.
- Expect medium price level and generally positive product quality.
- Check sizing carefully before purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about persistent marketing e-mails and unsubscribe failures.
- Difficulty reaching a live person for support; issues with order errors and refunds noted.
- Some product fit problems reported.
Positive Feedback
Quick resolution for exchanges, helpful representatives, and reviewers recommending Brooklinen in reviews.
Turn one complaint into a collective action
Bountiful, Utah
Product was not ordered
- - I didn't recall ordering and was surprised by the package.
- - I asked to speak with your team to resolve the issue, and the representative was helpful.
I do not recall placing any order, surprised when the package arrived. I placed a request to speak with your people to resolve the issue.
The representative was most helpful. I don't have any further comments.
User's recommendation: Representative will. be of assistance
Bradenton, Florida
Pillow cases were too short for standard queen pillow by about 4 inches. Gift from my daughter.and trying to call customer and can't get to a live person without jumping through hoops
Nothing has happened as can't reach anybody and that is the problem. Need to speak to a live person to resolve the issue.
Fast resolution!
Took no time to exchange item!
Very satisfied! I will recommend high quality products and great customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerE-mails
- - Cannot stop the emails; unsubscribe attempts failed.
- - Got a text from a representative promising to fix it, but nothing changed.
Cannot stop getting these freaking e-mails, have tried the unsubscribe and no luck, then actually got a text from a (representative ) saying they would take care of it and no *** luck. This is terrible for this company.
Preferred solution: Stop the damn e-mails!
User's recommendation: Don’t sign up for e-mails or go online, shop elsewhere!
Companies Similar to Brooklinen
Boll And Branch
“We were given a set of sheets as a Christmas gift 2-3 years ago and we loved them. We have used them...“
Peacock TV
“After losing access to an old email and being double charged monthly $10.99 for over a year attempted to...“
Cuddledown
“I have suffered from a severe pain disorder most of my life. I recently purchased one of your coral...“
Byourbed
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation