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MUST GIVE 30 DAY NOTICE BEFORE DEATH OR YOU PAY

2.4
MY MOTHER DIED AT BROOKALE NORTH IN RALEIGH NC ON AUGUST 3 AND WE HAD TO PAY FOR THE WHOLE MONTH OF AUGUST, NO PRO-RATED BILLING. WE TURNED IN THE KEYS 5 DAYS BEFORE THE END OF THE MONTH. I GOT THE FINAL BILL AND THEY WANT TO CHARGE ME FOR 2 DAYS BECAUSE I DIDN'T GIVE 30 DAY NOTICE THAT SHE WAS GOING TO DIE. HOW HEARTLESS CAN A COMPANY BE? I CONTACTED A DOZEN PEOPLE AT THE CORPORATION AND HAVE FILED AN OFFICIAL COMPLAINT WITH THE COMPANY. NOW I'M FILING COMPLAINTS WITH OUTSIDE CONSUMER GROUPS.

User's recommendation: DON'T PLACE YOUR LOVED ONE AT BROOKDALE.

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ID
#3048667 Review #3048667 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Loss
$300
Preferred solution
Price reduction

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Mothers care

4.8
Brookdale Senior Living - Mothers care
My mother stayed at Brookdale and the employees are very caring a nice. They helped her in a very caring way until her passing. I was very lucky to find a company that is this caring for her.

User's recommendation: Find a Brookdale for your loved ones.

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#2512552 Review #2512552 is a subjective opinion of poster.
Pros
  • Residents are sweet
Preferred solution
Nothing
New Reviewer

Rights

I work in Santa Fe, NM. You have two ladies who work there who are very unprofessional. Their names are Pam and Loren. Ive been treated very badly, maybe its because of my age and my Ethnic background . I hear them saying things like all shes good for is cleaning.

User's recommendation: Be careful.

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#2464899 Review #2464899 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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I want people to know how this company is ran

1.6