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Bronson Healthcare

Bronson Healthcare Reviews

www.bronsonhealth.com
What is your customer experience with Bronson Healthcare?

Bronson Healthcare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bronson Healthcare reviews show a 3.0 star rating from 1 customer; consumers are mostly neutral and praise customer service while noting delayed test results and communication issues.

Key Takeaways for Future Customers

  • Ask for a clear commitment on timeliness of testing and CT scan results.
  • Customer service and diversity of services are valued by reviewers.
  • Price level reported as medium for services.

Negative Feedback / Risk Areas

  • Long delays in receiving CT scan results and lack of follow‑up.
  • Poor communication about test timelines causing uncertainty.
  • Customer complaints focus on timeliness of testing and result delivery.

Positive Feedback

Reviewers report being happy with staff at Bronson hospital locations in South Haven and Kalamazoo and appreciate the customer service.

View full overview ›
ramjet
map-marker Kalamazoo, Michigan

No response for results of a CT scan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Staff at Bronson Hospital in South Haven and Kalamazoo were good.
  • - CT scan on Feb 27 had no results after more than three weeks and no timeline.

We have been very happy with the people at Bronson hospital in South Haven and Kalamazoo in Michigan.

However, I had to have a CT scan on February 27th 2024. The scan went fine but we have not had any results from the scan.

I have had them before and received the results the same or next day.

So far, it has been more that three weeks with no results and no notice how long it may be.

Absolutely unacceptable. I don't know how serious the results might be and neither do they.

Preferred solution: I would like to get the results of my CT scan and an explanation of the delay cause.

User's recommendation: Try to get a commitment for the timelliness or results fro testing.

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