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Broken Arrow Ranch

Broken Arrow Ranch Reviews

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Broken Arrow Ranch Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Recent recommendation is "buy elsewhere" and sentiment is negative due to an unsatisfactory service experience after an online order for $135 that lacked shipping notifications and resulted in a returned shipment.

Positive Feedback

There were no positive remarks in the latest review; the customer noted prior experience buying online but was disappointed this time.

Negative Feedback / Risk Areas

  • Customers cite shipping notifications failures causing missed UPS pickups and returned orders.
  • Broken Arrow Ranch reviews mention poor customer service responses when problems arise.
  • Broken Arrow Ranch customer complaints include disputes over order handling and potential need for small claims.

Key Takeaways for Future Customers

  • Confirm shipment tracking before relying on the requested shipping notifications for an online order.
  • Expect to follow up proactively with customer service about shipping and refunds.
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Anonymous
map-marker San Francisco, California

Unsatisfactory service.

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AI Highlights
  • - Second purchase with Brokenarrow ranch; $135 spent for dinner.
  • - Order was returned for not being picked up at UPS drop-off; no email notification.

Hello. This was my second time doing business with Brokenarrow ranch.

I have a lot of experience buying online. I spent $135 and was looking forward to a nice dinner. When I ordered online I clicked that little box requesting to be notified when the order ships. They do not monitor this box.

I waited a long time and I actually called and right away I knew the route they were going to take ,for me to get over it. My order was sent back because it was not picked up at UPS drop -off station. I did not know it was there ,I was never notified by email it had shipped. They offer this service when you purchase.

And yes, they said we did our part , go puff donkey pipe.

I do not think so. I will take them to small claims.

User's recommendation: buy elsewhere

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