Anonymous
map-marker Hollywood, Florida

No refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It doesn't make any sense that you can not get a refund or at least change your tickets for another day. I had two tickets (not cheap) for the lion king, I couldn't go on my trip to NY because of a family emergency, and so I ended up losing my tickets. Very disappointing experience, I don't think I'll every buy tickets to a broadway show again until they make it refundable.

View full review
Yvette W Xax

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Stafford, Virginia

I did not even attend the show yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Broadway Direct - I did not even attend the show yet
Broadway Direct - I did not even attend the show yet - Image 2

I bought the tickets and then I realized I choose the wrong date. I need the tickets for December 23th instead. So I did not attend the show

View full review
Loss:
$900
Pros:
  • Show arebgreat
Cons:
  • Take to long to solve the problem

Preferred solution: Set the date I want to attend the show

User's recommendation: Make sure before to click dates

Geran C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kaslo, British Columbia

Licensing

This is not a complaint, but I can't find anywhere else to ask.

Can you licence the streaming of a broadway show in a community theatre with the intention of charging a small admission fee?

Thank you

View full review

User's recommendation: Provide easy access to my question's answer. If the answer is yes, provide details

Dorothy T Gnx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets for November

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Broadway Direct - Tickets for November

My group saw Shucked. I got sick and couldnt go The theatre said I might be able to use the ticket another time I can't speak to anyone and not really computer savvy. Can you help?

View full review
Loss:
$61
Pros:
  • Dint see any
Cons:
  • Can not resolve problem

Preferred solution: See the show another time

Zachary Glg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stottville, New York

Mistake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I accidentally purchased tickets to an evening show, rather than matinee, which would be very difficult with living 3 hours away. With all the disclaimers on the site warning that tickets cannot be exchanged, I was so sad, but I thought i would at least ask and wrote to customer service.

Within 24 hours, I received new tickets to the matinee in very similar seats!!! It was SUCH a wonderful surprise and SUCH a relief!

View full review

User's recommendation: Be kind, they are helpful!

Susan C Upk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Didn't receive tickets

Paid for tickets and never received them for proper date. Customer service wont return phone calls. Emails useless.

View full review

User's recommendation: Use another company

Mary M Aha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CoVid questions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have 3 broadway show for next week but unfortunately tested positive for Covid today. Are there any credits given at this point?

View full review

Preferred solution: Credit

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article