Britishpedia Reviews
Britishpedia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Britishpedia has a 1.5 star rating from 2 reviews with mostly dissatisfied customers, unfavorable ratings only, supply seen as acceptable but after care poor and price level reported high.
Key Takeaways for Future Customers
- Check Britishpedia reviews before purchase and expect supply ok but limited aftercare.
- Be prepared for delays and repeated appointments when arranging service or replacements.
- Confirm billing and payment terms up front to avoid unexpected charges.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and long waits for engineers.
- Billing and potential high price level are frequent issues mentioned by reviewers.
- Aftercare failures left vulnerable customers without heat or power and caused serious distress.
Positive Feedback
Customers note the company is ok with supply and installations can be completed, though commissioning and follow-up are inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Britishpedia has a 1.5 star rating from 2 reviews with mostly dissatisfied customers, unfavorable ratings only, supply seen as acceptable but after care poor and price level reported high.
Key Takeaways for Future Customers
- Check Britishpedia reviews before purchase and expect supply ok but limited aftercare.
- Be prepared for delays and repeated appointments when arranging service or replacements.
- Confirm billing and payment terms up front to avoid unexpected charges.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and long waits for engineers.
- Billing and potential high price level are frequent issues mentioned by reviewers.
- Aftercare failures left vulnerable customers without heat or power and caused serious distress.
Positive Feedback
Customers note the company is ok with supply and installations can be completed, though commissioning and follow-up are inconsistent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Service
- - New boiler installed January 2024; radiator replacement advised.
- - An engineer will assess radiator replacement; appointments were canceled.
Company fixed the issue and I have been provided with apology. Cam and sorted out problem
I arranged an appointment and waited in for 5 hours, only for it to be cancelled at the last minute. It was then rearranged for the next available slot and now the engineer will assess and decide if the radiator can be replaced, then there will be another wait. We have had British Gas insurance for over 15 years and potentially paid over £3000. Was it worth it?
By the way, our first response from British Gas was that we would have to pay. I don't think we would recommend British Gas for boilers etc., but it's okay for supply.
- Ok with supply
- Not good on after care
Preferred solution: Some decent compensation for the hassle and agrivation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWORST COMPANY EVER LEAVE VULNERABLE PERSON WITHOUT ELECTRICITY
- - No electricity since Wednesday, meds need fridge.
- - Five promised engineer visits, none arrived.
- - I ended up in hospital and I am changing providers.
WORSE WORSE COMPANY EVER
I have been without electricity since Wednesday its now Sunday my flat is all electric I am a vulnerable person my medication needs refrigerating tney dont care one even laugh
Tney lie told me 5 times were sending an engineer out still nothing they are a bloody disgusting company
Its made me poorly I ended up in hospital
Housing have had to put me in a hotel they still dont care
I am changing providers thank goodness
Preferred solution: My electric on and complaint upheld
User's recommendation: DO NOT BOTHER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement gas boiler Monday 8th Dec engineer arrives says can't fitt contravene gas safe regs comes back Tuesday with instructions to fitt it will be OK on completion would not commission
- - Gas work unsafe; cannot proceed due to incorrect pipe.
- - No heating or hot water; house cold and damp; reconnection may take days.
Would not commission as gas pipe was incorrect and against gas safety regs
We are now left with no heating hot water and freezing
Both at risk no offers of extra heating could be another 4 days before we are reconnected won't be recommended British gas in the future all we get is its in hand in the mean time my electric bill is running at £15 a day to try and keep warm whole house is now cold and damp
Preferred solution: Some help to wards costs
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