Resolved
Ebru C Xaj

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Resolved: Ielts online exam

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British Council - Ielts online exam
Updated by user Jun 30, 2023

Company resolved the issue.

Original review May 31, 2023
This online ielts is new application. There are deficiencies in the exam entrance portal.
Although i entered the system before the exam time.

It was asked to take my identification photo instead of passport photo. I took my identification photo. I connected the lesson. My teacher told me to take my passport photo and to send an email to instution.

But it wasnt written that i needed to take my passport photo.While i was taking it, the system closed. I paid a lot of money.And i couldn't take this exam. I sent them a lot of email. But their teams said to me that they wouldn't make a refund .

But i only wanted to take this exam again. But they never helped me.

Their phone is wrong on their website.i tried to call, it says you dialed wrong number. I suggest you not to prefer this instution.
View full review
Loss:
$2700

Preferred solution: I want to take ielts exam again. I want you to reschedule this exam.

User's recommendation: Don't prefer this instution

1 comment
Ebru C Xaj

The british counsel solved my problem

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