British Council
British Council Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
British Council reviews show a 2.4 star rating from 1 customer review; consumers are mostly dissatisfied and recent recommendation says don't prefer this institution. The review cites issues with an IELTS online exam, website errors, and refusal of refund after a paid failed exam.
Key Takeaways for Future Customers
- Expect possible website and exam portal problems when booking an IELTS online exam.
- Customer service and phone support may be unresponsive for refund or reschedule requests.
- High price level noted; confirm refund and ID requirements in advance.
Negative Feedback / Risk Areas
- Customer complaints about refunds and billing after failed exam attempts.
- Website errors, wrong phone number on site, and unclear ID/photo requirements.
- Poor customer service response to emails and support requests.
Positive Feedback
No positive comments were provided in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
British Council reviews show a 2.4 star rating from 1 customer review; consumers are mostly dissatisfied and recent recommendation says don't prefer this institution. The review cites issues with an IELTS online exam, website errors, and refusal of refund after a paid failed exam.
Key Takeaways for Future Customers
- Expect possible website and exam portal problems when booking an IELTS online exam.
- Customer service and phone support may be unresponsive for refund or reschedule requests.
- High price level noted; confirm refund and ID requirements in advance.
Negative Feedback / Risk Areas
- Customer complaints about refunds and billing after failed exam attempts.
- Website errors, wrong phone number on site, and unclear ID/photo requirements.
- Poor customer service response to emails and support requests.
Positive Feedback
No positive comments were provided in the available review.
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Verified Reviewer
Resolved: Ielts online exam
- - Portal has deficiencies.
- - System asked for passport photo, not ID photo.
- - I paid but could not take the exam; refunds were denied.
Company resolved the issue.
Although i entered the system before the exam time.
It was asked to take my identification photo instead of passport photo. I took my identification photo. I connected the lesson. My teacher told me to take my passport photo and to send an email to instution.
But it wasnt written that i needed to take my passport photo.While i was taking it, the system closed. I paid a lot of money.And i couldn't take this exam. I sent them a lot of email. But their teams said to me that they wouldn't make a refund .
But i only wanted to take this exam again. But they never helped me.
Their phone is wrong on their website.i tried to call, it says you dialed wrong number. I suggest you not to prefer this instution.
Preferred solution: I want to take ielts exam again. I want you to reschedule this exam.
User's recommendation: Don't prefer this instution
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The british counsel solved my problem